I had an issue with a purchase there . The manager Dan? worked hard calling corporate to resolve it fast and promptly. Great group of people working there.

Some of the staff at the pharmacy are very kind and helpful but the rest of the staff here could be much better and kinder employees. Only 3 stars since this store really isn’t that great selection wise with items and aisles are so small and crowded and the pharmacy is a hit or miss depending on wait time.

I have never been treated as poorly at a Worcester cvs,, they can not do their math they say 90 day supply and its 33 day supply .. they left me a month without bloodpressure meds .. outrageous..they are not doctors they need to fill a prescription that is all

My son is prescribed a controlled substance class medication to help with his behavioral issues due to a mental disability. Every month I must call the dr to send the prescription and call the pharmacy to make sure its in stock. Last month he had to go unmedicated because the script was sent to a pharmacy that didnt have it and it was a nightmare for him and I. Today I call the pharmacy for the refill and the man refused to tell me if its in stock. This is after Ive already been hung up on. He had me call my dr and he he dr call him just to find out. Mind you my sons been on this for 2 yrs and its never been a problem! So frustrated!!

Kristina and Tabetha of the pharmacy, you rock!!! Not only did I go in on a Friday night, 8:30pm, they greeted me with a smile. I had a question about a prescription that I did not get filled and found out it was not covered under insurance. I needed it, so of course I asked them to fill it anyway! Less then ten minutes later it was filled and they surprised me with a coupon! I got my $60 prescription super cheap! They were so nice and sweet. This is the best CVS Ive ever been to! They also laughed and joked with me. Thank you ladies! You made my night!

I’m usually really patient and understanding. But the last few times I’ve been here the curly haired cashier has been ignoring customers. When she’s working you can guarantee you will be waiting a good 5-10 minutes before cashing out. And she will be super rude about it. What turned into a 2 minute run into getting a drink turned in to 15 minutes and me being 10 minutes late to work thanks.

4 out of 5 only because some of the staff is quite rude. Otherwise very pleased with this pharmacy. Tabitha is wonderful, very professional and kind.

The male pharmacist ( worked on 10/15/19 at around 7pm) is extremely rude. I call quite frequently for work (verifying medications for patients) and he hung up right in my face. Learn some customer service if you want to work in healthcare.

Dont trust this pharmacy if you have prescriptions you HAVE to take daily. Every time Ive gone there I have had an issue with an important med. Not in stock, and a girl entering in the wrong med, telling me to pay out of pocket was double the price I had ever paid, realizing she entered the wrong med, then not entering the 3 refills that go with it causing the store to ultimately be out of stock again. I wont ever come here again. Not like the staff cares much; I am sure they will be happy with less to do.

I once got a really nasty burn on my hand from working at a pizza place. I came in and was unsure what type of burn medication I should use. The pharmacist himself came out and pointed me to a bunch of different options, not just the most expensive. Thanks to his time, I can barely see the scar left behind!

I keep my birth control and probiotic, CVS network in case I am out and about being 20s. I have a spinal cord disease and injuries. My doctor s design my med plan to never bleed to reduce inflammation, and less injury to my spinal cord over time. but CVS thinks they know better than all 14 doctors and cant manage to fill them on time every time. I keep my pain meds, and immune meds else where, I would be in a wheelchair or dead if I left them at cvs. Finally order from pillpack. Done with the bs !

Pharmacy Staff are always professional and friendly. Its the only phaemacy I will use.

Pharmacy staff are cool people

The pharmacy associates never smile,treat me as if i am ignorant.will be switching pharmicies.they have extremely poor customer service skills.act like they know that already,but do not care.

Pharmacy staff made me feel ashamed and uncomfortable. very unprofessional.

Clean, convenient store location.

Standard CVS, did not need any special help so all okay

Expensive