Very clean store, they must have just cleaned and waxed their floors. The staff was friendly and very welcoming. Taking my 6 anywhere with me is always an experience a new one for him and something else for everyone else Involved. This trip, thanks to the shining floors, he decided to do stage slides down every else. The staff was very open and accepting to the childs carefree spirit. It was refreshing to be able to enjoy the moment and not be frowned down upon. Thank - you - staff - he wore himself out and was asleep by 9!!!
Yesterday 6/28/2021 at approximately 1:30 pm my husband went to Lowe’s and dropped me off to do some shopping for my 84 year old mother. I looked for puzzles and cards. Arms full I could not find regular envelopes to send to her. I asked an employee at the front of the store where I could find mailing envelopes. The employee said down aisle 7. I then asked left or right as I had already looked previously. She then stated across from where you picked up those books, I said I had looked but didn’t find any. She said if we have them they will be there offering no assistance. When I returned to the front to check out I observed a handicapped individual at the checkout where the same individual was stocking. Rudely she told the woman that she needed to go to the check stand immediately to her left. I was behind someone who had an entire shopping cart loaded. While waiting I noticed many shoppers accumulating down the aisle and I asked for another cashier to help. The same individual commented there isn’t another one available and there wasn’t a line. She could not see where she was standing. I asked another employee if she could help out. She replied no I’m not a cashier. So I asked the rude individual if she was a cashier and if she could help. Her reply? No. I then relayed to her that I was a google tour guide and wanted to know her name. It was Tammy. I asked for a manager and she said I’m one of two managers. I told her that I would be writing a review of her behavior. When the person in front of me was finally done with her purchases 8 minutes later, I apologized to Angelica hoping I didn’t cause her any discomfort in my statements. She assured me that all was Ok. I then told her I would be mentioning her willingness to accommodate us. This was by far the most unpleasant shopping experience I’ve had in my 60 years. Tammy you are not forced to work at Dollar Tree or any retail business. it is your choice, and having an abundance of retail experiencemyself you should know better than to behave as you did. I’m hoping the owners of this store read my review.
Lines at this dollar store are ALWAYS RIDICULOUSLY LONG & they have THE SLOWEST CASHIERS IVE EVER SEEN. Also there is no rhyme or reason to the layout of the store. They might have cleaning goods in 3 different isles that are even by each other. And the employees always look & act like theyre HAVING A REALLY BAD DAY!! other than that, its pretty decent for a dollar store.
Great selection of items! I was able to get my puppy a bunch of food and toys without breaking the bank.
I think our neighbors, both local and visitors, especially old widowers and singles, how great our local $ Trees are. They have a vast variety of products and great staff. I may be getting up the in years, but the ladies that come to shop are awesome too, and more than willing to help us ole farts out 😉. Keep up the reviews Maps! But if you track me to a massage parlor, dont take NO pics. We both might get in trouble 😋😍😎
This store is poorly stocked unorganized and filthy. I go to the Y. Clean well organized and fully stocked. Great staff.
This dollar tree store is the largest in Spokane and has so many empty shelves. I watch the you tube hauls to see what is new for dollar tree and cant seem to find these things. I think if this store was better stocked and managed it could make more money. I love dollar tree but when i go in and see the same empty shelves and the same left overs week after week it is discouraging and makes me wonder if this store gets any shipments.
Only one checker, customer in front of me couldnt find what she needed. In stead of asking a different worker to help find the item she took it apon herself. Stood in line for over 10 minutes! They opened another check stand after finding the item. 🙄😒
Hay where else in the world are you going to get cool stuff and groceries for a dollar,
Place has got a good selection of candy. And party supplies. Also its a pretty good size store with other everyday items you might need.
For a Dollar Tree store this location is probably the best in the greater Spokane area..... Its always clean, doesnt have the typical musty oder that Dollar Tree seems to require in their stores. The store is generally well stocked with most likely the largest selection in eastern Washington and they always open another check out lane when more than 3 are waiting in a line.
Clean...wide isles...has plenty of all your filler needs...great working people 🤗✅
I know short staffing is rampant these days but I feel the dollar tree always is slow to get through a line. Usually 1 cashier.
Great place to get greeting cards, craft supplies, seasonal decorations
Very helpful staff who were busy stocking shelves but didnt seem to resent being interrupted to answer questions.
I really like being able to go to this store for a Sunday but I do not understand why this is only 1 checker . Several people in line could be heard saying..why is there only 1 checker it is always like this. When I went to check out I asked Tami the store manager if she heard what the people in the line were saying? Her exact words to me were..Im trying to ignore them. WHAT! maybe you could stand at the end of the line..poor management skills just saying
Got what we were looking for....it is a crafters paradise
Unlike many Dollar Trees this store incorporates 2 shops in this building. There are many additional items available because of the added space.
Wow, The Beautiful Spring Hats, Mothers Day Gifts Ballons, Glass Wear, And Even 4th Of July Decorations Are Beautiful. If You Like All These Beautiful Items Try To Buy It When You See It. It May Not Be Back In The StoreAgsin.
Store fine. Checker indifferent to anyones existence
Doesn’t enforce masks, super dirty, overly crowded, and no one is ever at the register. Saw a woman wait at a register for 10 mins without anyone going to help her, I ended up just leaving due to me being afraid of my safety since there’s absolutely no one enforcing anything.Go somewhere else.
Love this store. Always find things I never thought i would find at a Dollar Store. They have saved me and my small family a ton of money! When in doubt, just hit up the Dollar Store!
A lot of noses out and much inventory in aisles...fairly good selection...
Love this store, its so huge!
Worst dollar tree Ive ever been to. They always have long lines, but tonight the employees are just completely unprofessional and obviously dont care about their customers, even though were the reason you even have a job. I understand its just a dollar store and they probably make minimum wage, but that doesnt mean that you dont have to be professional or polite. Their honestly just unpleasant and act like they hate their lives and the customers and dont care if they make that very apparent. I thought about writing straight to corporate, but then I looked up their mission statement and values, and they dont sound like they care too much about how the customer service is. The older lady that works there that has long dark strawberry blonde hair and has it in a braid, seems like the manager, is always the most inconsiderate and unprofessional of all the employees. After I bought my items, I did raise my voice and told the employees that they need to change their attitudes and be nicer to their customers, in front of all the customers in line, and im not sorry. I went to school for business management and Ive worked in hospitality and customer service, and this was just absolutely unacceptable to me, and needed to be acknowledged. If I could give zero stars, I would, or negative. Get better employees or change your training, or advertise and warn the customers that customer service is not of value to them. Its soo sad too because this is one of the biggest locations.
That store is pretty big. And I found alot of good food, toys, and drinking glasses. The list goes on. I will be going back there again.
As far as dollar trees go, its pretty big and had a lot more than most.
Size of store is above average. Good selection. Not enforcing mask rules. Cashier shared stupid political opinion about masks. Hard pass next time.
This store is so bizarre it’s one of the bigger ones in town but if u go in there any other time than Christmas there are so many empty shelves! I over heard one manager criticizing another for putting “too much inventory out” ummmmmm let me clue you guys at this DT in on something and it’s super top secret.... if you don’t put it out, it won’t SELL. I know, this is shocking but it’s true. So hey guys fill up your store, keep it well stocked - add more cashiers during Christmas and tidy everything up a bit (it’s kinda messy compared to other stores). You’ll sell even more I promise because there’s not many Dollar Trees in Spokane as big as yours - don’t miss out on the great opportunity you have because of some weird manager’s opinion. I have 15 years experience in the Point of Sale / marketing / business field, believe me.
Always a great place to find cheap goodies!
Always like thier big selection.
I enjoy this their selections however they don’t sanitize ANY carts or baskets used. Also let people shop and are able to check out without MASKS!
The store was full of customers and they had one cashier. The line went to the back wall. This is has happened many times at this store. Incredibly bad customer service. They apparently dont want two cashiers no matter how long the line is. Ill go to a different dollar store next time. There are three in North Spokane. No reason to do this again.
Biggest and best Dollar Tree Ive seen. The staff is friendly and helpful, and have a surprisingly huge selection.
I have litteraly seen glaciers move faster than the cashiers at this store.
Love this Dollar Tree best of all in Spokane. Well stocked and great variety. Friendly customer service at check out.
Big store...low on stock but that is because of truck deliveries and the part of the year that it is.
It was very crowded but to get the stockings that we do for the homeless every year 50% off the day after Christmas where was able to double our numbers again :-) its a win-win then we have more money to put into fillers😀😇
Got some pretty Xmas wrap and tape and gift tags. Lots of nice small gifts also available for people at affordable prices . 😎
Picked up some garden fences really cute.
Just fine. But need more cashiers going at a time line was at least 8 people long for each side on a saterday
They seem to have more products then other stores Ive been in.
I wish masks were enforced here but the products and quality is great.
Nice environment. Staff is helpful and non-judgmental
I love it, a lot of creative ideas to come up with
I get the paper for $1.00, a good deal these days.
Dont go around 5pm. Store is packed, as well as too much traffic
Clean, stocked but long lines.
Have you ever been here? Everythings a dollar! Who knew?
My favorite store to shop at best way to stuff those stockings
It is great to see kids being kids and mothers and grandmas not scolding them for being kids. Also, quick in & out! Usually.....🤠
Great value, good value
Great place but they be are low on stuff but still great place
Went in bought diet pepsi. Thats all
I like this store its huge. The shelves were still pretty empty. Always lots of good items.
Just fine got what I needed
Nothing over a dollar! Big variety of products close to my house.
I love the dollar store there always fun to go shopping at
The staff was friendly. They seemed stressed, not enough staff to support a team environment.
Need more cashiers but great overall
Always slow and never anything but one line open even though they have a line of customers all the way down the candy isle leading to the body soap secondary isle
People there are Rude and not very helpful.
Busy today during covid 19 days July 3 2020. Scary. The workers were nice
. Had to wait in line 15 minutes to buy two items needed more Staffing needed more product would I recommend the store I would rather go to the other Dollar Tree a few miles up the road and I walk
Clean store. Nice variety of products to buy
I got the BEST sunglasses for one dollar.
Fast cheap and friendly just what I need
Great place to shop!
Our clerk was a sweetheart of a lady. Very warm and communicative. Store is WIPED OUT.
Decent selection really busy and full of people
Messy shelves and werent stocked. Couldnt find what I needed on all department areas. If I was manager this would not be happening!!!!!!!!
This is by far the best Dollar Tree Ive ever been to. Super big and has a really good selection on just about everything. The staff are always friendly and know the store well.
Isaac was great! And the gentleman who was my checker was also... Before their regional manager so rudely interrupted my checking out. I believe her name was Christina... Started when I was standing in line at another checker station... The person in front of me was almost done, when she pretty much forced me to go into another line... Then the gentleman who she put me with to check out was apparently almost ready to change shifts to Isaac... I had two orders of things as I was also purchasing items for my patient rooms and needed a separate receipt. So in the middle of checking me out... She pretty much yells at this guy...No! Switch out tills! Then Isaac has to hurriedly count out his till and then can finish my order.... Oh... I forgot... When I had moved to the line... She almost blocked my daughter out of the line with the rubber cord that goes across to signal the checker is done... Wow... All in all... A pretty bad experience. I think there are some helpful employees... With a manager who needs to seriously prioritize! I would never have treated a customer like that... Or my employees... And have been on both ends of that spectrum...
This is the worst one, it is never stocked. The people that work here are rude, some of them their hygiene is horrible. Most disgusting one!!!!!
Absolutely no chair for a tired senior citizen to sit down to rest while shopping. Rude staff that misgendered me too.
Nice people kinda sold out of a lot
Great place!!
If you pay attention and evaluate the quality and actual usefulness of items you can get some great deal here. Seasonal decorations and craft supplies are almost always available. Id avoid the toys, unless you just need favours for a birthday party or similar. Paper streamers and gift bags are a bargain, rolls of wrapping paper are tiny.
Omg biggest Dollar tree ever
My favorite place to shop. They always have something you need plus many more items. The only place I will take my time shopping. The only negative is that doesnt have music playing in the background. Music would help the employees attitude. Maybe perk them up a little bit.
Great store hard to walk out not getting more then I went for. One of my favorite places. Helps us lower income people get the necessities, and some of the wants.
The lines there can get really long and not enough regersters are being used
Had to wait 30 minutes from the time I went to the registers to the time I walked out the door. What I think might have been the manager(red hair, named “Faith”) asked the people in front of me to move to her register she was opening, NOT explaining to anyone else in that line that the line would be closing. After later being told that line was closing I had to move lines twice and the lines had become horrendous at this point. Then someone said they would be opening back up the line that I was originally in so I ran up to that line and waited... for another ten minutes while the only register they had open slowly pumped out people that had gotten in line after I had. I have never felt like that in a line at a store before and I don’t feel like I should be so upset I’m shaking by the time I leave this place of business.
Lots of items than other stores. Very friendly.
A quick stop to get many essentials, food, gifts, and most anything you can think of.
Great selection even better prices
I always enjoy the fun stuff I never knew I needed at the Dollar Tree lolHowever, tonight was my third (and final) time spending my money at this particular store. I have never personally been treated unfairly by the sales staff, however every time I have been in the store I have witnessed the management treating other guests/customers and ESPECIALLY their very own employees with the utmost disrespect and complete disregard for the basics of human dignity. Its a shame, really. To be honest, I do see it for what it is - a sad display of abuse of power - however, it is not a situation I care to witness any longer. Especially after the way the closing manager conducted business tonight. (03/08/19)The atmosphere was very awkward and uncomfortable to watch the poor employees take it simply because they are probably living paycheck to paycheck or just trying to feed a family in todays tough world.
For some reason they cant change the hours online like the other stores did from covid. Cmon now.
Its pretty great everything cost a buck
Busy busy but employees helpful about courtious
Store is clean and organized well. Staff is always friendly and helpful!
It is not a bunch of cheap stuff like it was in years gone by. I have found some great items there. Also, there are now many groups formed that do nothing but talk about the dollar store and what crafts they made, recipes etc.
Lots of amazing stuff for a buck. Android charging cables that can handle 3 amps, 4-pack alkaline batteries, ear buds, gift bags, mylar balloons, hair brushes, cooking utensils... Cant beat the prices on a lot of stuff. The aforementioned cables start at $4.50 at Walmart. Id rather get 4 cables that maybe dont last as long than one cable Im going to lose or will be obsolete with my next phone upgrade anyway.
I went here this morning to reload a green Dot card with my daughter, I left the store in tears. When the manager walked up I was a few dollars short while I was figuring out where my extra 20$ was the manager kept telling me because the card did not say green Dot that I was crazy and they could not reload the card. She kept sliding my card in anger and it kept hitting the table. This made her think she was right and keep telling me that it was not a green Dot card. I said politley that it was and I have reloaded it here before. I ask the cashier who has my money if I can put 300$ on there today because I could not find the extra dollar on my person. The manager is still sliding my card and right when I say that the card beeped and the transaction went through. With 4 to 6 people in line both the manager and cashier stood there and stared at me. The manager then said she would be short in her till because of me and continued to make me feel like less of a person. When I went to my car I found the 20$ I just hadnt put it in my wallet. I walked back inside and gave the cashier a dollar while I had everyone in line judging me from the start.
If your a junkie and shoot heroine then this place will hire you. They have employees that are on drugs while they are working. When i was in shopping i seen a employee that was nodding out and leaning up against a wall with clear track marks on her arms. Apparently dollar tree does not care who they hire. So much for a drug free work environment. Maybe some drug testing is needed on all the employees including management.
Biggest Dollar Store around. Always seem to have something I need and for only a dollar!
Walked in and Im usually not a big fan of buying things cheap but when I saw all the name brand items there I was very impressed while I was there they are installing freezers to get Frozen Foods going in the store Ive been to Southern Californias dollar stores and this one is the biggest one I have ever seen thats what she said
Very long checkout lines today; only two cashiers. Got the items I needed then waited in line.
Literally everything is a dollar or less. Selection of merchandise is amazing. Everything from holiday decorations to dishes and paper goods. Staff are friendly and helpful.