We found this company online while looking for an repair tech for our Astoria expresso machine.Company sent out a tech that said we needed a new thermostat, even though the issue was the pressure. We didnt question the diagnosis as we thought he knew what he was doing.Since they dont work on our brand of machine very often, the part would need to be ordered and that process took about 2 weeks. So far, no problem.A different tech came out to do the repair and replaced the thermostat but still no pressure. He seemed to know right away that it was an issue with either the pump or pump bearing. This after replacing a thermostat that was probably good. Amazingly, he happened to have these parts in his van, what are the odds...The first visit cost $135 for the drive and diagnosis. The repair costs with the all the parts the machine needed was going to cost was over $900.Had we known this with the first visit, we wouldnt have wasted the time on waiting for a part we didnt need. Over 3 weeks wasted on a bad diagnosis. To their credit, they didnt insist on charging another service call, which i wouldnt have paid anyways.Like so many service techs they take the shotgun approach to machine repair, at least in this case. They may do good on bean roast but find another repair option. The fact that they had the part needed in the van on trip 2 really is amazing.
The service is amazing ah the staff of is so friendly. Everything weve tried is excellent BUT theres nothing like the homemade pip tarts! If you havent tried one, you must!
A must try product line. World class coffee makers at affordable rebuilt pricing.
The coffee they roast is awsome
1st class customer service, prompt, professional and always helpful. They will try to help you over the phone to prevent service call. Awesome company
Best coffee and the neighborhood always smells so good!
This is a coffee supplier, not a coffee shop just FYI if you’re from out of town
Best coffee
Very little parking
Awesome owners
Excellent Coffee