Manager is AMAZING l!! Great service and very friendly. Lots of regulars and no unnecessary upsells. I feel like they real care to help and repair what is absolutely needed.

Unkept PromisesMy husband and I initially took our car to Tirechoice (on April 6th) to change out spark plugs, oil filter, fluids and to have other general work done on our car. Joshua (Josh) noticed that our engine light was on and said it was caused by a sensor that needed to be replaced. He offered to take care of it for $244.50. We agreed to have this done. They returned the car back to us after the repairs had been done and the next day the light came back on. This was the beginning of a frustrating experience that was left unresolved and lasted for months. We brought it back twice with an absolute assurance from Josh who stated unequivocally that this would be resolved one way or the other and that this was either going to be repaired or our money would be refunded. He stated that both he and the company had integrity and assured that this issue would be resolved. They were unable to fix the problem so they said it would be refunded. On April 10, 2021 we were issued a credit memo stating that the customer will be refunded the amount of sensor ($244.50) We were patient in regards to the time frame it would take to receive the refund from the corporate office (6-8 weeks). When we did not receive it we were told to call the corporate office. We called and was placed on hold for more than an hour (after being disconnected twice before that). Once reaching a person they told us that we had no refund coming to us. We contacted Josh where he was visibly frustrated with the issue. He once again reassured us that this would be resolved and couldnt understand why this was happening. He did contact his manager and I spoke to his manager where he too reassured me that we would receive a refund in the mail. We allowed an additional month to pass to give the appropriate time the corporate office needed to send out the refund. We then went in person to see Josh in July he became agitated at the fact that this was still unresolved. Unfortunately Josh became very defensive and said he did what he was suppose to do and that we needed to deal with the corporate office. We asked if he would follow up on our behalf. He said he would place a call to the corporate office. Then we expressed that we hoped that he and the company would follow through with our refund and fulfil their promise to resolve the issue.This was in July, today is Oct 25th, over 3 months have passed since then and to date no follow up call, letter or most importantly, no refund has been received.

The manager, Josh, always makes sure my cars get the best service. The mechanic, Deng, did an amazing job of replacing the motor mounts on my Scion. The other mechanic, Javier, provided assistance when needed. I have been taking my cars to this facility for years because of the outstanding service and high quality repairs.

SAVE YOURSELF TIME AND MONEY!!!My experience with Tire Choice Auto Service is a poor one. From inflation of the prices for services, to poor customer service. While I sat and waited on the mechanic to fix an error they made on my brake system (2hr). I counted 6-7 people returning to complain about the work they did on there vehicles.Tire Choice Auto takes zero pride in there work. Ill be taking my vehicle elsewhere and getting a refund.

I had a simple request of putting my hub cap on my tire.. I needed to take the lug nuts off in order to properly install my hub cap. It was a super easy job and Derek helped me put in on without any questions or issues. His service was quick and I thanked him for his time and service.

First time having our vehicle repaired at Tire Choice and they did an outstanding job. Will definitely use them again.

Outstanding service. I have been bringing my cars to Tire Choice in Casa De Oro for several years for service and repair needs. They are very easy to schedule and complete service as promised. They do a thorough review of your car and provide recommendations giving you all the details so you know if it is something you need to do now or can wait if needed. Repair work is done keeping you informed of what they found after diagnostics and your options with costs which have always been fair. I will definitely continue to take my cars there and highly recommend there services.

I stopped here around 5:50 PM, 40 minutes before they closed to see if they had time to plug my tire that had a huge bolt in it. The guy behind the desk was just sitting around but told me he didn’t have time, that it took about an hour. When I asked him where else I could go, he recommended a little used tire place down the street that ended up servicing my tire in about 10 minutes. I’ll never go back or even give them a chance.

I came back from vacation only to find out that my alignment had messed up my tire thread, from what I thought. The service team that took care of me that day were prompt and awesome!! And they even rechecked my car 2 days later and showed me where the problem was coming from, and did everything to ensure I did not pay for something that I did not need. I most certainly will return.

Dave helped my with patching a tire. He was polite and had it fixed in no time. I will be back will any other of my automotive need. Plus great prices!

Great price. Good work.

Their service is Great. Our family goes there when they need work on their cars. We have used them for over 8 years. Great people and service.

Joshua Heinz was very helpful and knowledgeable.

First time I have been there and Josh took good care of the wifes car. Will definitely go back in the future.

Never ever going to this place again. Staff is super rude. Had me waiting for 20 min just so that can come back and tell me theyre closing early.

Went in May of this year for a tire repair, Weve been doing construction on our home and noticed a nail in my tire. Customer service was professional and service was done in timely manner. I was given a summary of the plan to see if tire could get patched up. Luckily the way the nail was stuck allowed for them to patch it up. Very satisfied with their service and will be coming back.

Been coming here for years!! Great service provided and they keep all my vehicles on the road!

I brought my car in on a random Saturday, midday. There were a decent amount of people waiting. I was still in and out in maybe an hour. They were super helpful and accommodating and the price was less than I was expecting. Would definitely recommend.

Josh was Amazing! My Toyota Highlander had its alternator fail and it had been towed to a competitors garage (a well know chain), but the pricing there was quite a bit higher compared to what they quoted me at Tire Choice. So, since I get 4 tows per year from AAA, I just had them take my vehicle over to Tire Choice! I didnt even go with the vehicle, I went about my day. Then, the next morning it was finished and I picked it up. I saved a bundle (enough to make the extra time towing it there worth it) and they did a great job. Ive had other things done here as well and they are personable and they do a great job as every time!

I just recently needed work done on my husbands Mitsubishi and was just so impressed by the professionalism of Brandon. I think he’s the manager but wow was he helpful! We ended up getting the work done and buying two new tires! He got the car all fixed up and ready for our road trip. Spring valley is so luck to have such and awesome honest shop. Brandon is my now forever go to man when it comes to my vehicles. I’ll be in soon to buy some tires for my Jeep next! Thank you guys so much.

The starter on my 2003 Subaru began acting up this morning as I was leaving for work. I stopped at Tire Choice on my way to work and spoke with Josh. He confirmed that the starter was going out and would need replacement. Even though today was Christmas Eve, Josh stated they could replace the starter. He promptly ordered the part and it was delivered within the hour. During the wait time, the service technician, Steve, proceeded to change the oil, rotate the tires and perform an alignment. I had already scheduled to bring the car in on 1/5/20 for these service items. I knew the car needed an alignment and Steve spent quite a bit of time working on the alignment to make sure it was right. The replacement of the starter and all servicing items were completed by 11:30 a.m. and I was on my way to work. Both Josh and Brandon kept me informed of the progress on my car while the work was being performed. I have been bringing my cars to this facility for several years because of the outstanding service I consistently receive from Josh, Brandon, Steve, Deng, Dave and everyone else. Today was another example of how this facility and its staff care about their customers and providing superior service.

Brandon and the crew go above expectations at all times. They offered to patch my tire and not only did it save me time, it’s saved me money during the holidays. I’m very thankful for everyone who works at tire choice. I will be a lifetime customer. They keep my family safe on the roads.

I got an oil change a few days ago and it was like the best thing ever brandon was super nice and got my car in and out in a timely manner the price was just right and my car has never sounded better!!

I came in with my 3 small children and josh helped me right away. Its definitely hard sitting for hours with three kids, but josh jumped right in and had me out in less than 30 minutes!! Great experience.will definitely be back!

Wow! Amazing customer service! We had two tire/car issues the day of my dads funeral. Brandon and Josh solved them both (and didnt even charge my mom) quickly and got me on my way again. I returned my daughters car to them for a long term fix yesterday and they have been responsive, efficient and so very nice. This kind of customer service is hard to find and is incredibly appreciated.

Brandon, Josh, and their crew are awesome. I know nothing about cars and it can be intimidating to walk into a place trying to explain issues with your car hoping you can explain it without knowing the correct terminology. The guys there have been extremely patient with me and have graced me with their time to educate me more about my car the problems it is having and the options for the resolution. They dont just tell me the cause of the problem with my car they take the time to physically show me. If the space is unsafe for me to be around my car they will snap a photo of the issues on my car and show me that way. Due to age and mileage on my car I recently had to get quite a bit of maintenance done on my vehicle. Brandon and his team helped me to understand they could do the work in progression of what was best for my car and what I could afford at the time. I have been going to this location for a few years now and it has been because of the level of knowledge and customer service this location has. These guys are extremely helpful and I recommend them to anyone who is looking to get work done on their vehicle. Thanks again guys!

I’m happy with the work & service provided today by Brandon and his people. My brakes were metal on metal when I arrived and i could feel the difference immediately when i left. I appreciate your honesty with me since I’m a woman and worry about being taken advantage of when it comes to auto work. I’m happy with you service and I’ll be back if ever needed.

Brandon & his crew are AWESOME ! Came in for a oil change and to have my tires rotated. They made us feel so comfortable, like family. They seemed pretty busy but we were in and out in what seemed like an hour, hour & a half a most. Brandon came in and explained that I’ll be needing new tires here shortly. Our entire experience was nothing but top notch. Most definitely will come back for those tires. Highly recommended this place ! Thanks Brandon for hooking it up ! YOU ROCK !

Business logoGuest Survey QuestionnaireThanks for sharing!Were glad you had a great experience with us.Brandon and his crew did a wonderful job inspecting why my car was overheating. They told me that my water pump stopped working and that I might as well change the timing belt because the belt will have to come off the pulley anyways. They were very informative, quick, and reasonable. My friend recommended me to them because other shops in the area were giving me the run around; telling me that i blew a head gasket and that the repairs would be in the thousands... I told them, Thank you but no thank you. Brandon is the man. Him and his guys really helped me save my old 01Subaru Outback!! Would always recommend these guys.. 💯Click to Copy

I was in San Diego on business and got a flat tire. Not familiar with the area I pulled into the first place I could find. Brandon (the manager) greeted me at the door introducing himself and walking me out to my car. He looked at my tire asked for my keys and had me on the road to no time! Thanks to Brandon and his amazing staff. youre the best!

I was in the area visiting family when one of my tires blew out. Brandon (the one with the really nice beard) and his crew were AWESOME! Got me right in and fixed my tire and had me back on the road in 30 mins! I definitely reccomend this place!

Great place to have your cars serviced! The manager (brandon smith) great name by the way! Helped me out a lot. Fixed my car got me on the road again with out feeling ripped off. Will definitely be back!

I had a flat tire, the last thing I needed during a busy workday! I walked in and the manager Brandon made me feel at ease and took good care of my vehicle. Professional and friendly. Highly recommended. Thanks Brandon!

Brandon had excellent customer service and my tires and oil change were done very quickly. I highly recommend this shop.

Shop is clean and the employees are very helpful. Fast service and great quality of work. Will defiantly come back again! Thanks Brandon you are the best!!

Excellent, quick, efficient service. I went to them first for a flat tire, but theyre now my go-to tire people.

I have a lot of construction by my house and a huge bolt got stuck in my tire. This place was closest to me so I took it there and Brandon (the manager I think) was super friendly and got me back on the road to finish my holiday shopping. Thank you for the amazing service during the busy holiday season when stress and tires are the last thing you want to worry about.

I came in for an oil change. Brandon was great! Funny but professional. When my car was ready he explained a few things that should be done. Did not try to push me into having them done now, and I appreciate. Next payday I will be back to have the work done that he suggested thank you Tire Choice!

I called for a tune up and 2 new tires, before my road trip put of town. They were able to fit me in the same day for service! Upon arriving Brandon greeted me and went over services we could do for tune up/maintenance, and what tires I could purchase. We went over options, prices and what was needed based on mileage. The team quickly got to work on my truck. I was on my way in no time. Thank you Tire Choice for being a one stop shop and such fast, professional, and quality service.

Very knowledgeable and friendly. They are honest and I love supporting this local business. They clearly explained all the options, prices and deals. Thank you, I will be back.

Brandon and Josh made my day . I was conversing with Josh over the phone, before I went to their location and I got some good advice, Josh was my service guy. No wait, very honest and great customer service. I give my recommendation.

The store manager Brandon was extremely helpful and very knowledgeable on what needed to be done with the car didnt charge just to talk to me about the vehicle walked me through it and mde share that I knew all the prices before even working on the vehicle I would deafently come here again and recommend it to my friends and family

Definitely recommend this place to anyone, Brandon was extremely helpful and let me know right away of extensive damage that he found in my car so that I could get that sorted out instead of selling me thousands of dollars in parts. I appreciate finding an honest business and will be sure to come back for anything car related.

Friendly and reliable. Beyond happy with my service! These guys are my go-to .

Came in on Sunday with no appointment. Had a flat tire and need to get up to LA for a Xmas party. Josh had me in and out, on my way to play White Elephant in no time. Best. Place. Ever!!!!!!!

Excellent customer service, communicated everything about my truck, and had it in and out in a few hours!

I needed a oil change fast. Went in to tire choice what a nice shop. They got me in and out about 35 minutes. The oil change was just $17.99 with 5w30 oil i would recomed this shop for all your auto needs from oil change to tires alignments

My husband has been taking his car here for oil changes for a couple years. I love that they are open on Sunday’s and close by! I used to always take my car to the dealerships for maintenance but because of my husband’s positive experiences I have slowly begun to allow my husband to take my suv here too. Recently, my A/C started giving me trouble and they were able to diagnose it and replace my A/C condenser! Unfortunately a short time later my tire sensor went out. I appreciate the management team giving me options and suggesting more cost efficient options to make my dollars go further. They are much more than a tire center and I recommend them for car repairs as well. They also don’t try to upsell you on unnecessary services when you get oil changes. We can all appreciate that!

This place is the best and has been taking care of me for a couple years now! Always fast, great, service! I won’t go anywhere else! Brandon is super nice up front, and will make sure to take care of your ride.

So ive been recieving excellent car service here for years and finally decided a 5 star review was long overdue considering theyve always taken such good care of me. Im a young female and know nothing about cars so as u can imagibe ive been taken advantage of quite a bit. I came to this shop because it was close to my house and thought id give it a shot. I was greeted by Brandon Smith and hes been my go too ever since. Hes fair and honest and has kept my baby running smoothr than ever before. I highly recommend this place and dont forget to ask for Brandon.

These guys are great! The gents here are trustworthy & take good care of my van & me. Thanks guys!

Very helpful, kind, Brandon and staff took great care of this senior age person and her car. Thank you so much for everything.

Brandon is awesome. They took really good care of me I’ll be back

Josh was very pleasant and helpful. He is also very professional. I would recommend this shop to friends and family.

Awesome service. Friendly staff. Brandon was great!

Such a smooth and painless process. Brandon was very knowledgeable and made sure everything was done in a timely manner. I will definitely be recommending this location to friends and family.

Was going to LA the night before and found out I had a flat tire so I had to postpone the trip until the next morning. Came in and had no idea what was going on with my tire, just knew it was completely flat. Was instantly helped and found out that the beading needed to be fixed. They found the problem, fixed my beading and got me back on the road less than an hour. Amazing service, thank you so much guys!

Brandon Smith is amazing! He is quick and takes care of you . I will never go anywhere else, this place is awesome!Thank you tire choice for the fantastic service

I made an appointment for today at 11am. I get there for my scheduled appointment only to be told that the associate that set up my appointment,Joshua never put it into their computer system so i had to wait 3 or 4 hours. I’ll never be stepping foot in this poorly ran business again

Went in to the shop today to have my brakes looked at josh helped me got my car fast the team hear is good and thay do good work I would recommend this shop

Brandon was very helpful. I had a good experience. The prices were reasonable and the service was quick.I will definitely recommend this place to friends

When in Josh took care of me i needed a oil change took care of me quickly great service and awesome attitude

Best place in town. Affordable and honest. Brandon was very helpful and the service was incredible.

I recently had to shop around for tires and I found the best price here thanks to Brandon. He took the time to help me get a great deal and I really appreciate the fantastic customer service I received.

Great customer service, manager Brandon took care of me from start to finish, and I literally drove in on a blown out tire off the freeway !!I recommend this place and would definitely use them again.

Went in for a oil change josh was great I would recommend this place to all my friends

Ty to the manager n mechanic who took care of my car trustworthy 👍 continue keeping my trust Ill always be back to good service.

Came in & was very happy with services received. Your manager, Brandon - absolutely fantastic, helpful, knowledgeable and so kind! Thanks to everyone & Brandon especially!

Brandon has been working on my cars for quite a few years now and I fully trust him with my vehicle and always will..

Awesome needed help with my tire and Josh and his team fixed it for me.

Been doing busisness with these guys for yeare. Wont go anywhere else wont trust anyone else. Brandon and Josh are the managers and are always very fair with me. Will continue to recomend this place to all my friends.

Felt I was treated as a valued customer!

The Staff and the Managers are very friendly and always willing to go the extra mile for you. Great Customer Service!! Will always go back!!

They did an excellent with doing my oil change. Would recommend them to others.

Great staff very friendly and knowledgeable

Great local place for service and tires.

Great experience. Very satisfied.

Wonderful service . 👏🏽

Brandon Smith is great with customer service!

Great experience great help

Unproffessional guys. 2 hours of waiting and no solution ...

Excellent customer service.

Thanks for the Great work!

These guys are prompt, kind, and professional!

Brandon is amazing!!!