Went in for a battery change and install. Refused to install because their book only went to 2018 veh. They couldnt verify correctness of battery even though I called another Walmart and dealer for sizing. I took veh. to another Walmart and got battery installed. This was on a 2019 Ram truck.
Didnt put the sticker in the windscreen for next oil change time and today I found they left a rag under my hood. Very disappointed in my oil change here this time also waited a few minutes before someone attended the counter. I will go somewhere else next time I went out of my way to go here because I prefer this walmart compared to the louetta crossing one near me. Also the basic oil change price was advertised outside as 20 and I was charged 30. Im so disappointed in my experience this time which is unfortunate Ive had a few good experiences here.
This Wal-Mart automotive center is exceptional. During this COVID-19 pandemic the battery in my suburban went out and I’m from out of town and 4 hours away from home. The battery was still under warranty and being that they where closed they where still taking customers and helping them if they had warranties on batteries and tires. Dennis and Jim where so friendly and helpful during this time. Fast and friendly service as well and I was out the door and back on the road within 20 minutes with a new battery installed. Thank y’all so much for your help and friendliness during this time. Also Happy 4th of July.
This Walmart auto center seriously took care of me when a different Walmart auto center told me I needed a service I didn’t. Saved me a ton of money. Will definitely be returning for future vehicle maintenance.
The one at 2920 and Kuykundel is a great place to have your oil changed...but they do alot more than just that. They also do batteries,tires,fix flats put in headlight bulbs and alot more...yesterday I had them restore my headlights and they look like new
Great service but about a 1½hr wait on weekends.
Installed 4 new tires. Great service, no problems.
The auto shop folks are great. Ive had them fix flats and rebalance tires. Great attitude and the prices are very good.
Unfortunately the service was not good. The counter rep was trying his best and should receive a better rating but the wait was unbearable. A few very frustrated customers as well as me.
Customer service is not so bad as others mentioned. However the tire service men are slow, inattentive and wants to do oil change all day. First time I cam I waited two hrs before they got to my car and then told me they couldn’t get the wheels off because they couldn’t find the key to unlock my wheels, when it was in the spare tire area as my car dealer told me. So then I came back the next day to get my car tires replace and it was another car and mine that was parked. Other cars arrived after me and they got serviced first because they were oil changes. If you want your car tires changed don’t bother coming here unless you want to bring your lunch with you. Wait time to get your tires done are about 4 hours. Just a tip, keep tabs of what cars are there and what cars came after so you can tell the lady in the front of you were skipped and she will go and tell guys outside.
The worse service that they can give to a customer. Employees are lazy and not professionals. They dont have any respect for a customer. The white lady cashier always has an attitude. She needs to learn some manners and be a little more respectful to people. Never coming back here again!
The staff is incredibly helpful and nice! Especially Kendrel!
In the realms of big box mentality, had good service here.
Good service.Just got a oil change.
This is my place of choice to get my car serviced. I get good service every time I come and shop during my short wait.
They always get the job done as quickly as possible.
Showed up a little after 7am, they open at 7. AutoCenter was locked down. Walked around to the front of the building and back to the AutoCenter to verify their opening time..it was 7. But they had only one tech and they couldnt open with just one tech and they were getting another and I should just wait. After an hour waiting in my car and nothing opened, no one came to tell the people waiting outside what was happening, I just left. What, you cant even come out an tell people whats going on?! You had a non working AutoCenter tech and cashier doing nothing because you were closed and they were too busy?
It was busy but we got in and out pretty fast
Busy location, good people, nice service, organized stuff on shelves,
The person at the register in the auto section resemble that of someone waiting in line for a shower at Auschwitz
Great friendly people to work with.
Fast and cheap I like this shop
Tire exchange was timely and friendly staff.
Quick and fast they or very clean crew.
HORRIBLE SERVICE!!!! So I have been here since 9:30am and its now 2:38pm they stil have noy worked in my car.....really a tire rotation which it was their fault in their first place because they put the new tires in the back rather than the front. 15 cars went ahead of me and I was here first!....HORRIBLE SERVICE!!!!
Never have enough help. I only come back because of the people that actually do work.
Very good service and time
Fast snd friendly
They had me in and out for a nail within 30 min and u was a walk in. Yes was there b4 they opened at 8.
Like always, great
The old reception lady is soooo slow. Like why is the old lady who cant use the computer there. Literally took 15 min just to hand my keys for servicing with 2 ahead people of me
Subpar service, not so helpful staff.
They are under staffed and unable to keep the shop open, call before you go
The one star Im giving is just for the lady who works behind the counter! The service is very bad it took them 2 hours to change the oil!!! What !!!! Very very slow
Very rude customer service
What do you expect
Waste of time.
Excellent
Professional