Always delivers on time or ready on time for pick up! Fruit always delicious. Never disappointed.
Love this place. Been going here since I was a kid. And my mom the same. Great place with all kinds of candy.
Product is fine but might need some improvements since this products are a little pricey. Customer service is terrible -5 stars. The two stars that I gave is only for the product. They delivered the fruit bouquet supposedly should come with balloons bouquet. But there was no balloons delivered. So I called the store telling them something is missing with my order which I pay almost 90 bucks. The lady just simply told me that they forgot to deliver the baloons. That it was in the store. That she will call me when the driver is back to pick up the missing balloons. That was around 12 noon. So, it is almost 4PM, and received no call and no balloons delivered. So, I called again to follow up. Again, she just simply say that the driver is on the way. BUT WHERE IS THE PHONE CALL? in the first place, the supposedly surprise is already messed up with the missing items. Being busy is not a good excuse. If you promise to call, try fulfilling that promise to your customers. It will not take 5 minutes of your time. Do you know how to be organize when dealing with customers? Take notes when you promise to call on a certain time. Regardless if you are busy or not. If you can not fulfill it then do not give assurance at all so your customers will not expect anything.
Yo!!!!! Those chocolate covered strawberry personal cones 😋🤤 AMAZING! The platters and bouquets are exquisite and they keep the same quality all the way across the board, no matter what you order!!! Every one of their staff members are professional, friendly and communicative. I don’t know what kind of training they go through but WELL DONE! Customer for life! As a matter of fact, I’m passing one up now so imma turn around and grab something real quick ✌🏼😂
Amazing help from Maya. Kindest, very helpful, knowledgeable about product, young Lady.Pleasure ordering from this store.
I ordered from Oklahoma and my order arrived and my lady was very satisfied. The order arrived on time and everything was great. I would highly recommend using this business for your sweethearts needs.
Ultimately people dont think of parents for graduation. Edible Arrangement is the way to go. For parents and for the semi adult.
This location is one of the best that I have ordered from. They go above and beyond and delivery is always on time. The quality is excellent, have never been disappointed.
Placed an order Monday for it to be delivered Wednesday, got the order finally around 730pm. They were supposed to be a surprise for my husband since we’re now pregnant. He was asleep by the time the order arrived.Highly disappointed w/ the product. I ordered chocolate dipped bananas. They are definitely not fresh. I also requested to have the driver notify me of when he was on his way to my address and didn’t get a call/text like I was informed I would. This was my first order w/ edible arrangements, and it’s terrible that I got this kind of experience.
I was trying to place an order online but was having issues, when I tried calling the location they kept saying, “you need to place the order online or I can give you the corporate customer service number.” All I wanted was to place a simple order. Very upsetting.
When my brother and sister in law were out of town and were going to miss their delivery, they did an extra good job in making sure it was delivered once they came home!
The arrangement was perfect and delicious, great customer service when picking up order .
Cannot read an order form. My order was delivered the day that I ordered it instead of the delivery date that was requested. No one at the store answers the phone. Corporate customer service useless.
I love edible arrangements its my go to for special gifts for wife
This is the best gift for family and friends! They absolutely love receiving an edible bouquet. Its beautiful, Tommy and delicious. I send them all the time, always a BIG hit!
Delivery was made at 8:00pm without the balloons I had ordered. Very disappointing as it was a birthday surprise
This is my go-to store for my parents and family in Houston. The arrangements are wonderful and we get nothing but compliments on our Edible Arrangement Gifts.
Great customer service, awesome product! I would definitely recommend this location.
EXECELLENT FAST SERVICE. EVERYONE IS VERY FRIENDLY AND KNOWS HOW TO EXPRESS HOSPITALITY AT ITS BEST. KEEP UP THE GREAT WORK!
The service was truly amazing. From the time I entered the store, I was greeted with a warm smile and welcome from the employees. My service was grand and the customer service was spot on royal. One of the ladies there named Myrna went above and beyond by suggesting other things I should buy that would compliment my order. I was totally impressed and look forward to continuing my support. Thanks EA!!!
Edible Arrangements is my go to gift shop because they are reliable, creative, beautiful, efficient and healthy!! Ive never had a complaint from business or personal recpients!
I order from Edible Arrangements pretty frequently. Ive always had great experiences. Most recently, there was an error with what I was charged through PayPal. I contacted Edible Arrangements as soon as I found out and they reimbursed me immediately. Excellent customer service! (On a side note, Id not recommend paying through PayPal)
Always get fresh fruit!!! Yummy ❤️❤️❤️
I have had nothing but great experience from my multiple times of placing orders, either online or in person. The staff is always friendly and very helpful.
I placed an order a few weeks back. Within 2 hours it was delivered!! So pleased with the quick fast easy service. Thank you guys! My mom really enjoyed her Just because Edible. ❤
I decided to stop here aside from a busy day before I go to my nephew birthdays celebration. It was so great staff here they were fast and very knowledgeable. I easily got the item and it was well wrap.
Great experience- --workers very help, courteous, and knowledgeable of products. ..have ordered gifts in past and will continue to order gift from them......I am very happy and satisfied with their services and more important the gifts I have ordered from them have all been Great, Beautiful. And Delious. ..Loved by all
Came here recently in the middle of the day where it wasn’t busy. I was checking out their casing to see what was available to buy. I had questions as to what was available, the pricing, and if the chocolate covered bananas were fresh, due to some places using frozen bananas. I also want to understand how to order, since I saw fruit cups, but did not see choices or pricing for the chocolate covered strawberries by half/ full dozen. I guess I had asked too many questions that annoyed Myrna, who was helping me. She responded to me with, “Look! These are our fruit cup choices for $5.99, and you can either order half dozens of strawberries for $19.99 or a dozen $29.99.”Well thanks for clarifying, but the attitude was unnecessary, especially for a first time customer. She was so rude and I immediately felt uncomfortable. There wasn’t even a sign that stated the prices of an arranged box, so sorry for burdening with such questions. Will not be returning due to rude staff.
Went by there trying to get something for my anniversary and it was closed before the posted time 5pm. Second time this happened, I won’t be coming back again.
It was January 20th when I came into this store. Im new to the area, and it was my Moms birthday. I always end up doing last minute stuff, so I finally looked up this spot, never used this company before, so I gave it a try, and it was the best. I forgot the ladys name there but she was soooo helpful even though that day she was short staffed, she still was able to take my order and have it done the same day, and didnt even turn me down and I really appreciate her for that because she made my Moms Birthday special. Thank You so much to whatever your name is, hopefully she knows who she is. :)
Met the owner personally, this gentleman takes his business very seriously. He and his manager went above and beyond to correct an error on a previous order. I was shocked at the level of personal attention given to the situation. I totally misjudged them, yes I will be using this location in the future!Thank you guys!!!
The arrangements were beautiful and I received tons of compliments. The quality was amazing
I called at 10:00 AM on 8/16/17 and talked with Lillian. (she was amazing)My Son had this delicious arrangement on his desk by his lunch hour .I live in FL and she assured me I would be notified every step of the delivery. I was and everything was fresh and yummy ..Thank youLaura
I called and Lilian was very helpful both times. She told me which arrangements to look for so I could use my discount code. Great customer service!
They have saved me many times for special occasions,
Great experience. When I called the store and spoke with Lillian, she was very helpful, knowledgeable and just all around awesome. You are lucky to have her.
I got lucky! I ordered a Small and got a free upgrade to Medium because the staff member that makes the arrangements was gone for the day. I appreciated that!! I drove past recently and didn’t see the location in the HEB parking lot, not sure where they relocated to.
Outstanding afternoon service she help me pick the perfect gift for my girlfriend the fruit is so fresh and the snack are so good i walk out with the perfect gift and snacks i will continue stopping by for those snacks thank you !
Lillian helped me today and she was wonderful. She was able to answer all my questions that I had and informed me of the best arrangement for my boss. Great employee.
They send me a coupon for my birthday and I got a free 12 dip strawberries for free the strawberries 🍓 were very big and test great the lady a the belleville Michigan store was very nice to me I called ahead to order and they have my order ready within 30 minutes
Ordered a Get Well bouquet for a co-worker and once delivered, my co-worker emailed and said thank you for the thoughtful gift, however, you should call and get your money back as the strawberries were moldy and oranges were dried out. I called and told the store about this issue and the manager offered a box of strawberries - that you can pick up as compensation. I will be calling a regional manager since a box of strawberries is not acceptable when I paid $100 for the arrangement. ****BEWARE of this location when placing your order. ****
Very satisfied with the speed of service, convenient location, and customer service. The arrangement was very delicious and appealing to the eye. Def recommend this place and will be a repeat customer.
Ordered online and had same day delivery! Pineapple was especially sweet and tasty. Ladybug was cute and delicious!
First class products and excellent service, I used their service for several years and every time have had the best service and satisfaction .
First time visiting this location and I was happy with the treatment received. Friendly staff, fast service, clean store. Will definitely come back!! 👍🏽👍🏽
GREAT EXPERIANCE!!! Lillian was SO helpful today in a last minute Birthday Gift for my BEST FRIEND in Spring Texas. Every time I order from EA they do a Fabulous Job!!! Thank you Lillian!!!
I ordered a specific arrangement with chocolate covered bananas because they are my moms favorite. I paid $100 and it had NO bananas. Not a single one. I checked my receipt to make sure I ordered correctly and it said 8 chocolate covered bananas. I called the store Friday evening and left a message asking for a return call. No one ever called Saturday. I will be calling again Monday. That is way too much money spent to not get what you received. What poor customer service to not return a phone call from a customer whom youve screwed up their order. So my Mon got an arrangement for her birthday expecting bananas when there wasnt a single one. Thanks for nothing.
I placed my order yesterday for a 8:30 am pick up. When I arrived a girl named Lilian assisted me. She was extremely rude and unhelpful. My order was 45 minutes later than expected. I had asked Lilian for help putting an arrangement together with a mug and a strawberry cone I purchased and she refused. It took a phone call to corporate to have her help me. I am not usually one to complain. I know we have some bad days but today was just completely unacceptable from customer service.
Quick, easy and always beautiful. The fruit and chocolate used in the arrangements are always high quality and very yummy.
Alicia the store manager was amazing! She had great customer service at the Spring,Tx location.
Worst service for Mothers Day! Customer service was absolutely terrible. My grandmothers order was a day late. My mother had to call customer service 3 times before the arrangement arrived and it was 3 hours late!! While my mom was on the phone with acting manager Lilian, she was very rude to her and was not helpful at all. Definitely stay away from here if youre looking for good customer service and your arrangement to arrive on time.
I went in monday july 8 wanting to place an order for july 10 my wedding anniversary and i had seen something online that i wanted but had questions, myrna was so helpful and knowledgable about different products she truly made my 4 year wedding anniversary special, my wife really enjoyed her treats,and i will be visiting this location again!!!
I was so happy with my arrangement the fruit so fresh and Myrna helped me in everything thank you Myrna
I went yesterday to get my free rewards and the employee was not helpful and kept arguing with me that I had to buy at least$29 to get my rewards when it clearly states in the print only if I was to redeem online only! Yet she still decided to argue. Not pleased nor will I be returning or using their services again. I will let everyone I know about this horrible service I received from this location and business.I did read the conditions and did tried reaching out. No help. Still waiting to hear back from corporate as well. Such a joke.
Great Product and Great Communication with store .. i will definitely use their services again !
I ordered a HUGE basket for my moms birthday to be delivered. When I went to her house later I saw it and they had given her this tiny cheap bouquet that literally had half of the items missing. I took a picture of the basket that was received and one of the basket that I ordered and circled everything that was missing. They refused a refund or to deliver the correct bouquet and offered me a small box of chocolate covered banana pieces for the inconvenience. I went up to the location and the manage refused to come out and talk to me. I will never use them again and I definitely want everyone to know my experience. They traded out my expensive bouquet for the cheapest available because Im sure they thought I wasnt going to see it. I was heart broken that my mother received something so small when I had planned for something so big on her special day.
It´s very easy make a order. And the arrangements are very delicious and beautiful
Great customer service.Quality product with quick delivery‼️
I got side tracked and ordered Birthday arrangement the day of and after 12 noon.....Gift arrangement arrived within 3 hours .... It was Beautiful and Delish. ..thank you for your help
Always love their arrangements. Always fresh and lots of variety.
Beautiful arrangement. We were very happy with the service and the quality of the arrangement.
Always love sending a receiving an arrangement from this location!
Great service
Awesome service very helpful they also let you have samples!
Doesnt even deserve the one star. I ordered this for my boyfriend for Valentines Day and it never arrived. I called them the next morning because there was no way of getting ahold of anyone on Valentines Day and was said flat out that they had reached their limit for deliveries which is why mine wasnt delivered. I never received a call or was never notified that my delivery wouldnt be delivered even though I placed my order a month in advance. Fortunately the service on the phone was nice and even after i called back a second time I was reassured it would be delivered. However, it is now 5:00pm and NO delivery. I cannot even believe this. Still no call or notification that it will or will not be delivered. This place will NEVER get my money again.
This is twice this damm bussiness have givin me POOR service, at the woodway location the arrangements was falling apart and the delivery looked like a homeless men. Now my delivery was not deliver at a Pacific time as i requested, again i used to drive for them n believe the owners are doin this just to spite me. I should write to corporate bout the owners n shut them down due to poor service, all I asked was a Pacific time n yet they cant do that, makes me so angry!!!!!!!
I received an arrangement as a gift. It was wonderful, and the fruit was very fresh and sweet!
I like the store it is really nice, a the service too
LOVE THIS PLACE!!!!! Delicious, clean and friendly
Sent an arrangement to my ex her husband answered asked who its from (clearly not him) driver calls the office and get info and gives it up.😯😂 Really bro!?!?!?🤦🏽♂️ If I could I give you guys 0 ⭐🤷🏽♂️
Good place to go for a edible arrangement
Great customer service! Thanks for your help!!
Great job and service Lillian was very helpful....
Just went here today and Carlo got me taken care of in 30 seconds - totally waited last minute too on Valentine’s Day
Thanks for making Bosss Day a special day
The service here is incredible
Great!! Super easy, super fast
Awesome arrangements, best customer service
Online ordering makes it easy!
Great service
Excellent service always
Too expensive but good service
Perfect