Watch out for hidden costs. I bought a bass tracker in March of this year, 2021, and paid cash. I paid in full and now I get a bill 4 months later stating that I owe them $628.45 for a service that was never mentioned when I paid for unit. Not a happy camper. I recommend go somewhere else to buy your fishing rig….5 string

They had the boat I wanted and everything went smoothly. However I thought it was strange I had to hook up my new boat and make sure my lights worked and the salesman was not very impressive. Never met him or even got a thankyou from him.

Pretty good group of guys there, no high pressure sales. Bought my quad there.

Guys at counter knows nothing about the street CanAms. Oil, parts maintenance or anything.

Service dept rep told me to be there early sat morning and I could get my seadoo serviced. After driving 60 miles and arriving before opening hrs I was told it will be 3 weeks before service. KMA!

Tyler and his team were extremely helpful through our experience purchasing our new pontoon!! Even after the sale they have done an amazing job helping me with accessories that I have wanted to add. Overall customer service has been excellent!! Keep up the good work.

I believe the service has improved since the new service manager has come on board. Prices have increased but the service is more thorough and by the book.

Worst place to do business I’ve ever experienced. Fishermen there are better options out there. These people are ripoffs!

Friendly staff, very knowledgeable! Place was super clean, lots of awesome stuff to choose from.

I advised anybody not to take their stuff here their mechanics cant even do the job that was on the ticket an atom all he wants to do is argue with you Adam told me that his guy did the work that they had the top off and just did a valve adjustment I know he didnt cuz the bike is still the same no compression and the ticket that I paid says no work was done, (no work was done!!! )I will be reporting to better business bureau for a full refund for no work done theyve had my bike for 3 months, the first month of them having it I called and they said that its bikes blues and BBQ they come first I was charged $145 for a compression check I did that with my finger before I took it down thats why I asked them to adjust the valves and he said it could be timing. Basically the bike was taken in already knowing that there was no compression ask for a valve adjustment that didnt get done either so the bike just set there for 3 months and charged me $145 for no work done...

We have bought three times from this location and sales guy Nick was great, service center is great when you need service but if you need any other type of customer service after the sale....good luck!

Friendly salesmen, great inventory.

Thank you Bradford Marine and Billy Smith! We havent taken our 2009 Seadoo out regularly since our son went off to medical school. As a second year Emergency Medicine resident, he got a well deserved break (from all this COVID mess) and wanted to come home and take the seadoo out this weekend! Yikes! I called Billy and explained the situation. He worked us in last minute and completed the work the same day! The staff all wore masks and were very professional and courteous. I wouldnt go anywhere else...you shouldnt either!

DO NOT USE THIS PLACE FOR ANYTHING... took in a small boat for repair and got a $600 estimate. Went to PU the boat and bill was $1200 and they never told me it changed. On top of that they replaced a part that was not needed ($110 plus labor) and failed to fix the problem that part was said to have fixed. I tried all i could to work with them and even offered to eat half of the $600 i was over charged and they would not do it even though I proved they were in the wrong. Glad to learn now as I plan to get a Z17 next spring and now I know to go to Springfield rather than shop local because they are just a bunch of crooks

These guys are great.I went in and needed a new prop for an old Mercury outboard.They were able to figure out the correct prop and had the item in stock.I paid $15-20 more than I would have online but knowing Im getting the correct part the first time and being able to bring it home and install the same day made it well worth it.I recommend this place.

Staff was friendly and helpful.

Do not show any interest in sell you any jet ski

Great sales staff purchased 2020 Can Am RT. Would recommend. Saved over $2,000 buying from them in stead of Pitbull power sports who had an arrogant attitude

Disappointing experience and 90 day delay to receive registration tags and decals after buying new boat here. Follow thru was poor after the sale

Great team at the parts counter. Very helpful

Nice staff friendly service

Im restoring an older boat and just stopped in to see what parts they had and what I may need to order.Employees were very polite and helpful and they didnt try to push me into buying something right now.Very nice, clean, quiet environment.

Wonderful experience. Nick answered all our questions and also pulled a boat in the showroom for us to see. It was a nice blend of we want your business without the in your face, you must buy now! .

Very arrogant people and they could even ask for “birth certificate” to get you something. I wish I could give 0 start.

The employees are so wonderful I have never had an issue going there... if they sell the wrong part just call them and let them know and they will make it right....

Great service, and all out good people.

Good deal on the boat i wanted

Had been a long time customer buying 3 boats and 3 jet skis over the years. On our last boat purchase in 2013, they said we didnt need to buy a trailer, would do dock service or would use their trailer to pick it up. For the past 2 years we couldnt get them to work on it. Finally gave up and traded in at Rainbow Cycle and Marine. Also, the Tahoe 215 deck boat has a lot of electronic issues. Depth gauge and speedometer never worked correctly, and gas gauge was a problem as well.

Purchased a boat brand new there 3 years ago with an 8 year warranty on the motor. The warning horn went off on the motor the other day. I took it in to have them take a look to see what the problem was and asked them to go ahead and change the spark plugs and fuel filter while they had it, out of convenience. Not only could they not figure out what was wrong, they charged me $247 to change two spark plugs and a fuel filter. They also had my boat a week and a half. Really felt like I wasnt valued as a customer while I was there.

Took our 2014 spark there to get the hull fixed. Dropped it off on a Tuesday, didnt hear from them until I called them on Friday. Still didnt have a quote ready. The service manager didnt seem to really care that I wasnt happy. When I picked my j.s. up, he didnt even come out to explain anything. I am taking my business elsewhere. Its a shame too, because I have decided to purchase another spark.

Got my boat fixed ahead of schedule a little pricey.

No deck boats and no idea when they will get them in.

A friend and I went to Bradford Marine on Friday, April 12th, to purchase two (2) Can Am Spyders—one for each of us. It went great until we got to the point our packages were to be submitted to finance. We went to eat a long, relaxing lunch, to allow time for processing, and stopped by to see if everything had been approved afterwards. Nope! Our paperwork hadn’t even been touched, because there was a boat closing taking place. We went home on that Friday afternoon and never heard a word from Bradford the rest of the day. I got a credit check alert the next morning before 9 am, but didn’t get a call until almost a couple hours later, shortly after my friend had received a credit check alert. My loan was approved, but my friend’s, who is in a much better financial situation than I was, was not. I was told they couldn’t do anything (work with other lenders) until Tuesday (they are closed Sun and Mon). So, on that Saturday, April 13th, we went to Pitbull Powersports in Joplin. We both received approval for loans over $31K each from Central Bank, at a BETTER interest rate than Bradford had given me, and we were proud owners of new Spyders, in well under two hours of our arrival ! When I told Bradford we purchased our Can Ams at Pitbull Powersports, and that there had been no issue with my friend’s financing, I was told something about Pitbull using some sort of creative/in-house financing. But, they had not. They used Central Bank for both of us. Bottom line, Bradford obviously did not want our business. To not even submit our loan apps before close of business on Friday is inexcusable. To this point, someone last week asked me if there was a Can Am dealer locally. I said, “Bradford Marine, but I bought mine at Pitbull Powersports in Joplin because Bradford Marine obviously cares more about selling boats.” The person snickered and said, “I can tell you, they don’t care about selling boats, either.”On a side note, Bradford charged us a non-refundable $100 fee each to process our loan apps. So, they still made $200 off of us, though they should have refunded our money since they couldn’t be bothered to process our apps on Friday. Pitbull Powersports charged us NOTHING!!!!Also, Bradford only allowed us “test drive” a Spyder in their parking lot. So, we never really were able to know how they drove, being relegated to donuts and figure 8s. Pitbull put us on an RT and F-3 and told us to go anywhere we wanted...even on the interstate! We switched halfway through our test drives, so we both experienced what it was REALLY like to drive the machines!

Very friendly staff.

Horrible experience, never never again, Bass Pro should drop them as a Tracker dealer too.

Adam and every other employee I came in contact with were extremely knowledgeable and helpful. I will definitely be using them for all my boating needs

Only had our boat serviced here. Service lead is friendly and easy to work with. I plan on returning each year.

Great visit...they had whatcwe needed. Nice place..nice folks..

Called them on Friday, asked for a part. I specifically asked if they had it in stock. They assured me they did. Went in Saturday to get it and they dont carry them. Guy says Ill go look in the back and he never came back.

Nice clean show room. Pleasant salesmen

The sales persons were friendly, maybe a bit too much so. There were some questions that we had that they didnt know the answers to, but they found out quickly. We ended up purchasing some equipment from them.

Very nice place.

Knowledgeable staff and very helpful

So, bought a new Tracker Boat here in 2017. Finance guy tells my wife and I that anything that happens to the boat cosmetically (torn seats, rub rail damage, etc) is covered by these warranties that we purchased. When you go to make a claim, its a totally different story. Everything is yo fault. They also tell you that if you buy a boat there you will have a Bradford Advantage. This is simply not the case. Service department acts like they are doing you a favor to look at your boat because they are so busy. When the boat was less than a year old, battery 2 wasnt holding a charge, and really letting me down during bass tournaments. Took it in to the location I bought it from and was told everything is ok. Still the battery wouldnt hold a charge. Took it to another location and the mechanic there addressed the issue and changed the battery that was bad. Funny thing is, the guy that got it right (Navy veteran,sonar expert, good guy) quit working there shortly after. The guy that misdiagnosed the problem is the guy that will be looking at your boat/jetski/atv. Its always the good employees that leave you, the bad ones you cant run off. I wouldnt work there either. I cannot describe in words the way that I implore any potential boat/atv buyer to go elsewhere and do business. Bradford Marine, you can block me from your Facebook page, but I promise you, I will be in every closed Facebook group, bass tournament, tackle shop, bar room conversation, or anywhere someone is considering buying a boat in Arkansas to tell my story. Shame on you.

Thanks goes to Adam for staying after hours to help our driver get back to his Marshfield MO home tonight instead of having to stay in a motel over being late 30 minutes due to his truck breaking down on the way there. Bentonville Towing, Tims Automotive, Bentonville OReillys and Bradford all went out of the way for us today! THANKS!

The price they advertise on the web site is great, but they wont sell it to you for that price. Ill buy someplace where they dont play those kind of games!

The best place in the world to buy big boy toys

Great line of boats, pontoons and ATVs. Also come in and take a look at the Can-Am Spyders.

Good place to go for your outdoor need

You lost a sale. Next time a customer walks in and says run my credit for this boat–act like you want to do it and stop with the $100 deposit to check it. I got the impression I didnt look like I was worth your time and felt very judged. I left and bought a new boat from a dealer that acted like they wanted my money. April 28,2018 @3pm.

I bought a four wheeler from the and I needed it in a hurry! Things got tied up with the bank so they agreed to sell me the one off the sales floor! Go see Nick and Steve they will take care of you.

Great water products by Tracker, Nitro, Tahoe, BRP, and Yamaha

Cant say much. I was just window shopping.

VERY HELPFULL HONEST PEOPLE.

There are no words of mine that I can use to implore people to not do business with this company! The absolute worst from customer service on down the line. Save yourself the money and aggravation.

Very nice place to visit

Great service

FULL SERVICE MARINE OUTLET

This is the place to go!

Overpriced