I bought my wedding dress from Violets and it was a fantastic experience. The bridal manager is the NICEST person I have ever met. The girl who was helping me let me rummage through basically every single wedding dress they had. I am a size 18 and honestly I felt so welcomed. They never made me feel like i could only look at specific dresses. I only disliked the fact I had to pay extra to have length added to the dress because I am so tall, but that is in now way the salons fault π the bridal manager also helped bring my veil dreams come to life by helping me customize a double layer veil that perfectly matched my dress.
My visit to Violetβs was wonderful! The bridal team was so helpful and friendly! The appointment setup was very easy and I felt like my visit was very personal and geared toward my wants and needs. The dress selection was very unique and broad, and they helped me find the dress of my dreams within my budget! Their team was also very good about reaching out and calling to make sure I didnβt have any further questions regarding shipping and other dress details.Overall it was an absolutely fantastic visit!Thank you!!!
I had such an amazing experience at Violets. Josie was my bridal consultant and I cannot say enough amazing things about her. She was so friendly and inviting, extremely knowledgeable about all of the styles they had in store, and took the time to really get to know me, my style, and what I was looking for in a dress. She made my experience so much fun and I cannot recommend her enough! There were also other consultants who would walk by and compliment or give opinions during my time at the store and they were amazing we well! So glad I picked Violets as my bridal shop!
The consultants were very rude from the moment we walked into the shop. Whenever we first walked in and checked in we had said that the rest of the bridal party was on their way in and the girl at the desk said obviously with a very rude tone. They did not seem interested at all in the bride. They told the bride that she needed to lose weight in order to fit into their dresses because they couldnt get her size in time for her wedding. Just not a very pleasant atmosphere. Definitely would not recommend going here.
Hands down one of my favorite dress stores in NWA. Im a wedding photographer which means Ive seen a lot of wedding dresses. When I got married, I knew I wanted something fully unique. I randomly showed up at Violets and fell in love with all the unique, gorgeous wedding dresses! Stephanie and her team were the best. They understood what I wanted and made me feel like I was the prettiest girl in the world. (Photos by Steph Smith Weddings)
I had an incredible experience at Violetβs Bridal! The atmosphere is beautiful and they have a wide variety of styles and price ranges. Hanh was extremely helpful in the wedding dress process and I ended up purchasing my wedding dress which I love! I would recommend Violetβs to anyone looking for bridal or formal gowns.
Violets was our first and only stop! The staff was fabulous. We were greeted at the door by the owner Stephanie and instantly felt welcomed and she hand picked 15+ gowns that were all absolutely gorgeous and kept them coming until we found the perfect dress! She was so attentive and made my daughters day! She gave great advice and made her feel beautiful. Usually trying on gowns is a struggle but today was definitely the best experience weβve had! Thank you Stephanie and Abby!! We will be back!
Literally left in tears, SO SIZE EXCLUSIVE!!!Stay away if youβre bigger than a 14 because they will have a whopping 10 dresses in your size, let alone a specific color. If youβre a size 2 Iβm sure youβll love it there but bigger girls are obviously not welcome!! Not cool!!! Definitely Just gonna have to find somewhere with a better atmosphere towards big girls, and certainly somewhere with a bigger selection
Had the best experience shopping for my daughters homecoming dress! Violets has the best selection & nicest customer service! We found the perfect dress! Iβll be going back for my future wedding dressβ€οΈ
Thank you!! Thank you for being so accommodating during such a trying time for all small businesses. The last minute adjustments you all have had to make in order to provide dresses for all of the beautiful seniors is much appreciated and noticed. The ability to make an appointment online made this process so easy!! Thank you to the entire staff who greeted us with friendly smiles and took wonderful care of us. As the mother of a Senior who has made it through the last year of ups and downs, thank you from the bottom of my heart for making my girl feel special. It was much needed and I am grateful to you all. Best of luck and congratulations on being such a bright light in business!
Hanh was absolutely amazing! She spent at least two hours on the phone with me searching for the perfect dress. Months after our initial conversation she would even send me dresses trying to help me find my dream dress! One of a kind customer service!
Violets deserves more than 5 stars. The ladies that assist you in sizes and styles are friendly, honest, and down to earth. I need to know if my backfat looks bad or not LOL this shop cares about how you look in their dresses. I wanted something sexy and classy for Vegas & Violets did not disappoint. From weddings, to formals, or special occasions, theyve got it!!!
The employees are very attentive and helpful. They will go out of their to help you find the perfect dress without being pushy. An appointment is helpful. Jules and Delaney made my daughters shopping experience one to remember. They have all kinds of dresses in stock from prom to wedding dresses.
Got my dress this past weekend! definitely the highlight of my week and I canβt to wear it! I had never shopped at Violets before and I loved the store, staff, and just the positivity around me while I was trying on dresses. Not to mention, the price of my dress was lower than any of the other stores when we looked online! Thank you so much!
Violets is the best place for all of your formal needs! I purchased my wedding dress here and the staff is amazing! They made it the best experience and I would recommend them to everyone! Their selection is amazing and they have a dress for every size and style! If you are looking for a place for the perfect dress along with a perfect experience look no more, Violets is it! :)
I had a very good experience finding a beautiful dress for my daughters wedding it was when I picked it up the sales person was straight to the point and cold, I couldnβt get out of there fast enough I felt like I had leprosy or something anyways they have beautiful gowns if you donβt mind possibly getting a crummy sales gal π
Love this store! I got my dress here a few months ago as well as my flower girl and bridesmaids dresses. The staff is super friendly and easy to work with!
This was my first wedding dress shop. Even though I was very impressed with the selections and prices, my mom, sister, and I were truly disheartened by the overall experience. My appointment was changed twice, and then I got a call on the day of to see if I could move my appointment up due to snow. Sure, no problem but my mom was traveling from Russellville so we had to hurry to get there. Once I got there, there was only one bridal sales associate who was still helping another bride. We barely got any customer service as I was trying on dresses. When asking questions about certain dresses, the associate would be appear to be looking up the answer on her phone, but she was definitely texting. I had to redirect her search twice from answering text messages. At the end of our appointment, it was like an afterthought to write down what dresses I liked to keep a file. I would not have trusted this sales associate to order the correct dress I needed--she seems very disinterested and I was definitely upset since this was my first experience. I ended up going with another bridal boutique--even though I paid more for my dress I was fine with this because of the service I received elsewhere. I am giving my review an extra star because they do have a wonderful selection of dresses and prom dresses at a great price. Experience was just not genuine.
My daughters first prom and she is extremely picky...went to at least 8 other dress stores throughout AR and OK, these ladies stepped up on our drop in with no appt (covid) and the lady there knocked it out the park. We walked out of there with my girls dream come true dress and it was the first one the lady brought after asking the right questions. Wish there were more stars to give!!!! Thank you from an eternally grateful mother, have already sent a bride their way telling everyone I know to go here. They have amazing dresses in all price ranges from consignment to new!!!!
My wife got her wedding dress here and they made her feel so so special sheβs still talking about it! Wonderful Staff! Definitely recommend shopping here
If I could give this place no stars I would. I have NEVER been treated so poorly or talked to so poorly by the owner of the establishment. She actually told me she didnβt need or want new business. I will go somewhere that has an owner that acts like an adult not a toddler.You stated your policy was every where I was simply telling you it wasnβt and that it would be very helpful if you changed your google photo to reflect your policy. I donβt see that as being rude or negative it was good advice after I drove so far to shop there. Not every one goes to social media to research stores before they shop. I did not speak to you or your employee poorly. You my friend could use some anger management if me asking you a few questions puts you out to the point that you loose your cool with a customer...... I also see you did take my advice and update your google to reflect your policy like I mentioned it even says you updated it 24 hours ago so just after we spoke Iβm sure that will be appreciated. It would have been nice to see it before I drove so far and would have been nice if you would have taken my advice with out lashing out like a child because I pointed out your flaws. This was not for my daughter it was for me, I was not yelling I heard her say that she could see me but she had already been so rude I didnβt want to come in. She also stated that you could not put appointments only on google which I see you figured out that you could I was literally trying to help you and was not yelling at all. When I said she had been rude to me she lost if very unprofessional. Even in the worst case ( which this wasnβt even close) there is never justification for a customer service based business to talk to someone like that. Expecting a customer to read every review to find out your information is absurd I have a photo Iβd be happy to share that says you just updated it to state appointments only 24 hours ago... again just after we spoke. You also stated on the phone you didnβt have the ability to list by appointment only on your google just the hours which was a lie because you have listed it now. If you want to preach kindness you should try practicing it. Posted the photo on your Facebook and above showing you just updated it.
The very best formal & bridal store! The best staff, super clean, amazing gown selection and top notch service.
The best selection and customer service!! :)
LOVE LOVE LOVE Violets! The friends I made there were awesome and every dress I tried on I felt like a princessπ₯°π₯°
Service was absolutely AMAZING!!! they helped me so much and made sure all of our needs were met! iβm so in love with my dress and the staff was so friendly!! 100% recommend shopping here!
I have never left a review for anything but Violets deserves the best review possible!I went in the shop for the first time a couple weeks ago. Unfortunately, I did not find a dress I absolutely loved. (The dresses were all so beautiful, just not one that I felt comfortable in)Before leaving, I felt saddened that I didnβt find my dress but the owner Stephanie was absolutely amazing! She asked me what styles and colors I liked and ordered tons of dresses in the styles & colors I liked! She even let me go into her office and try on a dress she had in there. She got my phone number and has texted me to let me know the dresses she ordered are in and I made my appointment for this weekend! She is so passionate about making every girl feel special and strives to find the perfect gown for everyone. I wish I could give more than 5 stars! 100% recommend Violets for all your glamour needsβ€οΈβ€οΈI cannot remember the girls name who helped me but it was her first day there and she was absolutely amazing. She was so sweet and genuine. Theyβre not the pushy type of shop that makes you feel like theyβre just trying to sell a dress. They genuinely care about making you feel beautiful! I donβt mind making the hour trip to NWA again because the environment at Violets is better than any other dress shop I have been to and this is my 5th prom so I have been to allll the dress shops!
I am IN LOVE with my dress! It literally spoke to meπβ€οΈ
The owner or owners daughter should not discuss their profit margins while customers are in the store. Thats not a good look for a boutique dress store wanting to survive in this day and age. We chose to not purchase anything at this establishment since the prices where out of this world for the quality of the dresses. If we would have read the bad reviews we would not have even made the 2 hour drive there. Very unprofessional!!!
Amazing service! They make you feel like royalty!
Iβm so thankful to Violetβs for helping me find my dream gown!Funny story: when I was in the shop trying on dresses, I took the sample veil off my head to look at the label and it read βJennifer Leigh.β Now thatβs my first and middle name (spelt exactly the same way too). It was a total God wink and a great accessory to have for my day! It was completely perfect! Alterations were priced well and quick! They made me a reservation and shut down the store just for me (during the virus) so that we were all safe and had plenty of room and were within guidelines! They did everything to make my look perfect and MAN did I feel great on my special day! Thank you ladies for everything!
If youβre over a size 8, this is not the place to look. Comment places below that are all size positive plz.
We had a great experience purchasing my daughterβs winter formal dress here. Weβll definitely be back π
So Stephanie reads your mind and is the most Epic Personal Stylist there ever was! Tell her what you want and just trust her.....she will NAIL it every time! Amazing selection and just a great atmosphere!
Itβs a very nice please! Tons of dresses to choose from! The workers are very nice and always ready to help you !
Very upbeat staff. Wonderful dress choices.
Before you purchase a dress, beware of the no return policy that states even one hour after buying an item, you will not be able to change your mind and there will be no refund of any money put down. Also, the only way to find this information out is by looking at the receipt after a purchase is made, unless one asks about it directly. However, other than this, the dresses are decent and the staff is very friendly.
Great experience with Stephanie and her team, amazing customer service and great selection.
Had amazing help and bought a beautiful prom dress!
I would give them more than five stars if I could. They are all super sweet! The owner grabbed up my daughter and personally worked with her until she found the perfect dress for her. We will be giving them our business from now on!!π€π
This place was amazing!!! Great staff and so many dresses!! You can definitely find the dress you need, doesnβt matter what you are looking for. They had so many colors, sizes, styles, it was just amazing. The staff is right there to help you with any problems you need and they will just make you feel like a princess!! I HIGHLY recommend!!
We were so please with our experience. The girls were absolutely AMAZING!!!! Shelby, Eralise, Julissa, and Lauren were the sweetest and most helpful young ladies. They worked so hard to find my daughter a dress. Stephanie and her mom went above and beyond! We walked out of there so pleased. They all truly seem to love their job. If you want the perfect experience then look no further. We will definitely be back!
PLEASE dont consign here. Im extremely heartbroken. I took in a bridal gown for consignment that has never been worn (I had changed my mind about) and had been in a dress bag for storage. I get a call the next day from Violets that while they were steaming the dress, it created big long lines in the satin. They offered to clean the dress in house for an additional $20 or offered for me to come pick it up. But if they cleaned it, it would have to stay there for the full 60 days. Naturally, I went to get my dress from further damage because I didnt trust that something else wouldnt happen to it. Of course they arent liable for damages while on consignment at Violets. If you saw streaks while cleaning.. WHY keep going? It hadnt even been there 24 hours so it never even made it to the rack. I had initially brought it in with the dress bag and they handed it back without it. I had to ask for it and I got some random dress bag with purple glitter all on the inside and in the bottom. So now I get to try to get purple glitter off my dress as well as long streaks. I asked if there were any recommended dry cleaners in the area and all I got was Not that I know of I just get mine done here. There was no resolution and all I got was sorry about that as I left on the verge of tears. I was really looking forward to shopping for a different dress here but I guess I will look elsewhere. Now I also get to find a dry cleaner and PAY to have it cleaned. Please be careful where you consign... Honestly Im not one to raise a stink about something but Ive never had anything like this happen before.
You were our first stop looking for my daughterβs first formal dress. And you were our last! She found the perfect consignment dress! The girls who work here are amazing from the time you come in the door, throughout the trying on process, to the alterations and completing the sale. Very professional and knowledgeable. We will be back! And we will refer other!
I came in here about a month ago, just to stop in and see what they offered.Their prices range from really affordable to high end depending on what your looking for. I was able to find the perfect wedding dress for an amazing price within my budget.The ladies there are amazing and will help you out with whatever you need.I believe Emily is the one that helped me and she was awesome!HIGHLY RECOMMEND
Stopped in while on a walk (not looking my best) and wanted to look around as my husband and I are discussing renewing our vows. The staff was a lot friendlier than i expected and I felt welcomed and comfortable. The prices are very reasonable. I wholly recommend.
I just cant say enough good things about the awesome experience that I had at Violets! I would give more than 5 stars if I could. So refreshing to visit a boutique that still values excellent customer service. I went in to Violets on Friday to have a few pairs of jeans altered. I was immediately greeted and offered assistance by more than one of the young ladies working there. Even though I did not have an appointment, they got me right in. They had the pinning taken care of in no time and I was in and out in a flash. In addition to how nice they treated me, the pricing for my alterations was very reasonable. I actually felt like I should have paid them more. To my total amazement, I received a text the next day that my pants were ready. When they asked me how soon I needed my things done, I was just hoping they could have them done by the end of the following week. I honestly felt like that was a lot to ask. I mean.. jaw totally on the floor yall. I cant remember the last time I was blown away by service like this. I just wish I had a reason to purchase one of their gorgeous gowns that they had in there. If/when I do, I know the first place Ill be going!
Came here to shop for wedding dresses for my sister in law and had a great experience! Amazing prices! And we actually ended up picking a prom dress that came in white, beautiful dress that was everything we were looking for and came in about half of what we were planning on spending! Ladies working the place were so helpful, welcoming, supportive and made it a fun experience :)
It was clustered and when we came in to the store there was nobody there to help us. But the people there where nice. Dress sizes were small and hard to tell the sizes.
Recently took our future daughter in lawβs wedding dress in to replace the zipper. It was hanging up. In a tight spot with the wedding in just days. We were so thrilled that the dress was ready for us the SAME DAY! You guys are a life saver! Thank you so much!
What a great dress shop!! I was there with my sister and my niece who was looking for a Colors Day Court dress, which she won Queen in, so I got to just sit back and watch how everyone in the store works and they were all great! They were very helpful and nice to everyone who came. They also explained the layout of the store so everyone knew which section of the store they needed to be in to find the perfect dress for themselves!!
We loved this shop! The staff was super friendly, accommodating, and knowledgeable. They stayed late to help us find the perfect dress . Lots of dress options as well !
LOVE IT!! The customer service is outstanding and you can clearly tell that the customer is the priority. The staff is very helpful and willing to work with you and help you make decisions. The inventory is amazing and very diverse; no doubt you will find exactly what youβre looking for. Overall it is an amazing store and it is the best boutique I have been to, and i recommend it to anyone in the area!
Although they had beautiful gowns, I did not feel welcome. As soon as we walked in the girl behind the desk greeted us and then told us we would probably be better off checking the sale rack outside. Nice, but we wanted to look around. Then she proceeded to follow us around the store. It felt very awkward like I was Vivian trying to shop in Pretty Woman. Iβll take my business elsewhere.
Great experience! Walked in to great customer service and selection. Super sweet family business that we would recommend to anyone!
LOVE this place, such great people that will help you with any needs you have, they definitely make sure you have one on one time to help you find the perfect dress!! such a positive atmosphere! will always come here over any other place!
I have consigned several of my dresses here and each time there has been an issue. Most were minor, and honest mistakes but after this, I will never consign here again. I bought a prom dress in 2016. I wore it for a few hours, had it cleaned and put in a clear plastic garment bag. At this point, the only damage the dress had was a snag near the bottom where it got caught on my dates shoe.When I cosigned it, I was told that I can call and check to see if it had sold at any time. So naturally after several months (post prom), I called to see if my dress sold. They couldnt find my consignment slip or the $500 dress that I had left in their care.....after a few very upsetting phone calls they found the dress and the slip. Thank goodness....Fast forward a year or so, and I get a phone call saying that they have decided to no longer consign my dress out. No big deal. I undecided that instead of donating it, I would try to sell it on my own. I went in today to pick up dress and I was mortified. My dress is completely ruined and the value of dress is gone. The lace is pulled and tattered, the beads are literally falling off and the clear garment bag is gone. How do you expect to sell products that you dont take care of? What happened to my garment bag? Why wasnt my dress kept in the garment bag like others I saw throughout the store? Im very upset and I will not be returning to consign my dresses.
They have a wide selection of dresses to choose from, and the girls that were working there were very nice and helpful without being pushy.
Weve been here many times and always come back. No other boutique compares. The service is beyond amazing. No matter what the drama, and with two daughters, I promise we have drama, they always stay clam and do whatever it takes to make eveythig perfect. They make every girl feel special, like shes their only customer. The alterations are always spot on... you cant even tell the dress was altered. And they have something for every type of girl and every body type. No judgement, they just want to make your best features shine through. I cant say enough about how great they are.
The staff was incredibly helpful and sweet! Great selection and overall I highly recommend this store:)
First time there and found the green dress my daughter really wanted. Store manager Samantha and the other lady whose name I did not get were so very helpful! I didnt expect the great service we got!
I LOVEEE!! I came here to see if there was a dress for me for a event and they literally had the one thing i had in mind for. They are also so friendly and sweet
Staff is amazing the girls love what they do there and they are so help full when you needed it
Service was about as good as the prices. I felt like I was at a colorful morgue. Aside from that, youβre charging gold for mediocre pageant dresses.
My wife had an event to attend and the owner and her employees were extremely helpful in finding the perfect dress, that made her feel beautiful and classy. Highly recommended!
Great experience, very attentive, helpful staff. Nice selection selection.
Everyone was amazing.
Good selection and very helpful with my daughters prom dress
Great selection, awesome range of prices and very friendly staff
Beautiful
Love VIOLETS! Beautiful dresses and great service!
The owner was very patient and helpful I found my pocket dress yay!
Upscale, unique, and gorgeous selections! Very friendly and helpful ladies. Highly recommend!
Absolutely wonderful place! Stephanie was such a great help to us with looking for a dress.
Worst customer service. And donβt advertise you buy and consign dresses when you donβt! declined brand new 2019 gowns that have never been worn due to being βoutdatedβ ??
BEST store in NWA for prom, homecoming, or bridal! Nicest people and cleanest store!
Great selection of dresses. Ladies were very helpful!
The owner is very helpful and kind! They have many options for formal prom dresses.
$$$$$. But they help you find the right dress
I randomly found my sisters perfect wedding dress!! With tax it was less than $300!!
Not as much consignment as I was hoping, but very nice, clean, and fun!
Great people to work with & great selection. My daughter loves it!!
Amazing group of ladies and beautiful dresses.
Amazing got my hoco dress here
I am a boy I was there for my sister, but it smells bad, some dresses are from um certain people, and some employees are rude
Nice place for young crowd
Lots to choose from but prices a bit high.
Helpful ladies
Very professional and curtious
It was okay there
Good place
Great selection!!
No good
Hahn was so helpful in finding a dress for my sister! We had a pretty strict time constraint and she was able to help us find one and guide us through the process. Thanks Hahn!