Ke
Kerry Buick GMC
150 Northland Blvd, Springdale, OH 45246, United States
Comments
Mo
Review №1

I came in about 2 months ago after my car was totaled & was looking for a new vehicle. I wanted something pretty specific and Tobie was able to find me exactly what I wanted!! He was patient with me & made sure I understood everything I was signing! He wasn’t pushy when I didn’t understand things & even called me back a few days later to follow up! His customer service was great and I am in love with my car! Definitely recommend going to Tobie when you’re looking for a new vehicle!!

Wi
Review №2

Great experience today at Kerry Buick GMC purchasing a 2019 Buick Encore. Really felt I got a great deal and really encouraged by the attentiveness and care of the staff. Blake was an AWESOME sales rep who went out of his way to help me, communicated clearly, and expresses genuine care for the people he serves. This was a great car buying experience that more than made up for a terrible one I had at another dealer a week ago. If everyone in this organization is like Blake and the others I spoke with today, then this is quality establishment where you cant go wrong.

Ju
Review №3

Great experience. The salesman Mike is great to deal with. I recommend this Buick dealer.Justin

Sh
Review №4

I bough at 2012 Buick Enclave here in March 2021, I drove it for about a month and the engine blew. It was in the shop for three months and then I got it back and after two weeks another part of the engine went. Back in the shop it goes. I got it back a week and half later and I’ve had it for about a couple of weeks and the check engine light is back on. They sold me a lemon. Do not buy a car from here.

Ma
Review №5

Great prices! Great cars! Great people! Thank you so much Tobi for helping us find our perfect family vehicle! We will definitely be back next time we’re looking for a new car! Couldn’t thank you guys enough!!!

Ve
Review №6

Afton was an amazing sales person. Super friendly and very knowledgeable about all the features as well as the vehicles available at this location.Everyone at Kerry Buick GMC were wonderful to work with, friendly and worked with me to get me in the vehicle I wanted. I will definitely be back!

Ed
Review №7

Thank you Raymond and Sydney for helping us get into our new 2021 GMC 1500 AT4! You made the process silky smooth which was a relief because I view dealerships as shark tanks. After coming from Joseph GMC and having a horrible experience, you gave my wife and I peace of mind! We appreciate it!

Mi
Review №8

Kerry Buick GMC made my car buying experience so easy. The process was smooth and straightforward. They gave me a great deal without any hassle. I’d like to thank Emily (internet sales), Tobie (sales), Bud (sale manager) and Jason R for all of their help!

Ro
Review №9

They had the car that I wanted HondaCRV clean great price! And met me half way from home. See Toby in new/used cars good young kid.

Li
Review №10

Michael did a great job helping us find exactly what we were looking for. He was professional, courteous and didnt put any pressure on us to buy. I highly recommend his services.

St
Review №11

Everything went well. Crystal was fantastic and was informative. She made me aware of the cost before work began and the expectation. She was personable and friendly and my car was completed in a timely manner.

Br
Review №12

Absolutely love Kerry Buick Gmc. I’ve purchased all of my cars here. I just purchased a 2021 Buick envision! Absolutely love it. My sales lady Sierra did an awesome job helping me with my purchase. She made the process smooth and easy. I believe I talked to Ray and Blake they were very nice. Dave my sales manager was good as well. Not too pushy. Helped also make the process smooth!

Bo
Review №13

We were introduced to Kerry GMC thru an internet search for a specific vehicleThe sales personnel were extremely friendly. After walking and looking at their vehicles, we chose one that was above our budget! However, they worked out such a fantastic deal, that we purchased that upscale vehicle! They made us a great offer on our trade in.If you’re thinking about purchasing a GMC or Buick, make the trip to Kerry in the Cincinnati tri-county area. You won’t be disappointed!

Jo
Review №14

Tobie sold me a 2019 Buick Enclave 2-3 years ago and mine was recently totaled so i went back to get another because they are such a great car and Kerry treated me better than any dealership Ive dealt with in the past. If you need anything Buick or GMC related Tobie and Kerry Buick GMC is the place to go! will definitely be back!

Br
Review №15

I spoke with Emily Combs the other day & she was a huge help in my decision making process & i Will be back to buy from her ! Very professional & very Helpful !

Co
Review №16

Salesman Michael, Sales Manager Bud and Dave in the finance office took good care of my mom today when she bought a new 2022 Terrain. I was satisfied with the way they conducted business with her and they negotiated fairly.

Ch
Review №17

Great experience with the sales team. My salesman (Raymond) was knowledgeable and helpful. Purchased a NEW truck and had to have service after 1 week, (No fault of the dealership). Was told it was fixed, had the same issue a 2nd time, brought it in and the service manger told me they were not able to pull the code (My $100 Harbor freight scan tool was able to) This time i was told that they Hope it fixed Same issue happened the next day. Took it to Jake Sweeney Service department and the issue was found. The sales team was great, but I wouldnt bring anything in for service.

al
Review №18

Nick & Bud were absolutely amazing. They were so personable & got us an amazing deal/trade on our 2021 Acadia! We could not of asked for a better buying experience and will always recommend friends/family to these two!!!

Ma
Review №19

I went in there today and noticed everyone was pretty young so I thought to myself they’ll be very energetic and ready to make a sale. So I went in because nobody wanted to come outside and finally got so much attention. When I started talking to the gentleman they asked what I needed and I told him I was looking for a pick up truck used for around 10-15k they kind of chuckled and just said good luck and when I asked if they could check the inventory they said there’s no point. That they had in stock anything that cheap. Needless to say I just laughed and walked out to help with this place.

la
Review №20

Pulling into Kerry Buick, we were greeted with a smile and spectacular customer service from an individual named Nick. The team was ready with the vehicles we were interested in with keys in hand. My husband and Nick searched for the perfect car to fit our needs. Having two kids in haul to search for cars isn’t always an easy task. However, once inside there was usb hub available to entertain the kids and cozy couches to keep them entertained. Nick had such a great personality and was willing to listen to my negotiation skills. Overall, the experience was exceptional! I’m extremely satisfied with the process!

Am
Review №21

Just purchased ANOTHER vehicle from Kerry Buick GMC and this has been by far the best experience! Our salesman, Toby is awesome and makes buying a car a breeze. He knows so much about every vehicle I’ve test drove also. Highly recommend working with Toby if you are at Kerry! Thankssssss Toby!!! 😊

Ta
Review №22

Tobie Ramsey was an excellent help with all my questions. My experience here was wonderful would highly recommend him working with you on any of your future purchases. Plus the waiting time was very minimal and with a busy life I didnt want to take my full day off buying a truck .VERY PLEASANT BUYING EXPERIENCE❗❗

je
Review №23

I want to thank Raymond for assisting me with my Yukon Denali purchase. Very professional, not pushy to ‘get a sale’. He was patient with me as it some time for me to settle on color and options. When it came to the sales negotiations Dave was straight forward and flexible allowing us to strike a deal. Great experience and I would definitely recommend you go see Raymond! He will take care of you.

fr
Review №24

Do not buy a car at Kerry! Especially from Raymond or Bud!! It was a rainy day and I went to look at a Great Deal car with no pictures. Had the car but someone was going to be there in 10 minutes to look at it (wink wink). Test drove car with salesman in passenger seat. Went in and sat down while Raymond went and got the dollar sheet from the mysterious back room. Total was over $300 higher than it should have been. Surprised, he went and checked with back room. Oh ya, thats the hidden fee for antitheft window etching that we put on ALL our cars. If its in all cars (not mine or any in the showroom btw) why isnt it disclosed? And why were you surprised? Back and forth ensues, Bud the closer is brought in and we make a deal. Closer reminds me that I cant get a big discount $500 because thats old school and dealers have to be up front with pricing because of the internet. Apparently taking advantage of great deal algorithm and not disclosing major defects isnt old school. Fast forward a couple days, I find the hail damage that wasnt in the ad or pictures and couldnt be seen on wet car and the defective blinking seat belt light that was masked by salesman sitting in passenger seat the whole time. Call and they say As-Is. Run away from Kerry, Raymond, Bud and the mysterious numbers man!

Da
Review №25

Sierra did an awesome job finding me a vehicle that fit all my needs. Great people and great prices!

Cl
Review №26

Sierra worked with us over the phone and in person to get the EXACT truck we wanted and fit the process into our super busy life! She answered all our questions and with her finance team did a great job on our trade in. Dont pass Kerry GMC up and definitely ask for Sierra!

Di
Review №27

Michael was amazing. He listened to my needs and my budget. Im a very happy customer..! Extremely

Do
Review №28

Great experience, honest and kept their word on the price. Not high pressure will be a customer for life. Blake was best salesman I have ever dealt with.

Ed
Review №29

Bought a 2010 ford escape from nick today he was very informed about car offered me a car fax report worked with price for me with finance guy. He was very professional and made sure I was taken care of had car washed for me so I will be fresh for the road. Lol Im hoping I made a good buy only time will tell when buying used but nick was first rate two thumbs and a leg up other staff were courteous and kind also

Wi
Review №30

Awesome place great ppl just got my second car from them. Shout out to Sierra G for helping me both times will be back for a third

La
Review №31

Joe Gray and Dave are Great. Low pressure and a great price. If your in the market for a car, Kerry Buick GMC is last lot youll go to. Might as well make it your first.

Ch
Review №32

Worked with Emily via text to price the vehicle I was interested in and set up an appointment to come in and test drive and purchase. Got to the dealership and the car looked pristine and was ready to go. Worked with Sienna on all the paperwork. She was a pleasure to work with and was very patient and considerate. The whole process was very easy and we love the car. Thank you.

mi
Review №33

Purchased my new car from Kerry Buick gmc and this was the easiest process I have every had. My car salesman Nick got me everything I wanted and had me driving my new car in less than 2 hours. I will continue to do business with Nick. My family thanks you for your help with a smooth process.

Ra
Review №34

Kerry GMC was the best place I have ever bought a vehicle from! Blake helped me out tremendously. He was very understanding of my indecisiveness and let me test drive two cars and showed me several other ones, I was interested in. He waited patiently as I fretted deciding between three different vehicles. He was very knowledgeable in the differences and tried his hardest to help me with deciding factors. After I finally decided,, the transition went very smoothly. He even helped me with my Dad’s GMC Family/Friend discount, how to do that and get it applied to lower the cost of the Acadia. Bud and Lane (upper management) also came out and gave us very warm greetings, as we were going through the process. They made us feel like family there, a definite welcomed surprise, as I hate to go car shopping. I would highly recommend them time and time again! Blake even came in on his day off, to help me finalize my sale. Go get your new vehicle from Kerry GMC and tell Blake I sent you. I got to make it up to him, for putting up with me! You’ll be so very glad you did!! They make buying a vehicle fun!! Thanks, Blake for all you did (especially going above & beyond for me) and to Bud and Lane for being so very welcoming! That’s the way buying a new vehicle should be! I’m sending everyone I know your guys’ way! Also, want to give a shout out to Nick, who dealt with me the first day I went to Kerry GMC. He also was very kind and let us test drive two vehicles and sent me Blake’s way, for when I came back, because he was going on vacation to Las Vegas, the next day. So, if Blake’s not, in ask for Nick. Both of these salesman are awesome at what they do. Enjoy buying your car! These guys make it happen!!

Ri
Review №35

I just purchased a car from Kerry Buick GMC and I must say the sales staff was excellent. In particular Raymond Wilson, Tytus S. and Bud E. The entire transaction went very well.Thanks guys

Ra
Review №36

This has been the best car purchase Ive ever made. No pressure, friendly helpful sales staff. Nick most certainly went above and beyond as far as help and service.

li
Review №37

Had the best experience working with Josh Waddell today in purchasing a used Infinity g37. He was very knowledgeable and patient with all of my husband’s many questions. Highly recommend his service!

An
Review №38

Great experience. Our sales consultant Michael Maschan was awesome!

Ta
Review №39

We had an excellent experience! No complaints. Bud and Nick were awesome. They were kind, knowledgeable, and helpful. The process went very smoothly.

Fr
Review №40

Experience was better then I expected. My salesman Michael helped me make an informed decision for my vehicle.

St
Review №41

When visiting Kerry GMC, Michael Marchan was professional, helpful and knowledgeable. Michael listened to my needs and assisted me with the purchase of my new vehicle in a timely manner.I would highly recommend Michael to anyone looking to purchase a vehicle from Kerry GMC.This was the best experience I have had in purchasing a vehicle.

Ju
Review №42

Had seen a car online and Emily gave me the way in. When I got there Dominick came and greeted me and my wife and was very helpful throughout the whole process.

Sa
Review №43

Great first car buying experience! Raymond Wilson made the process fast and easy for me! Will buy from here again.

Ke
Review №44

Just finished up working with Michael on a new Envision. What an easy, pleasant experience! Everyone was courteous and easy to work with. It was certainly worth the drive from Indianapolis. I’d also like to mention Andrea, who was extremely helpful on the phone before I went to the dealership. I highly recommend you give Kerry Buick GMC a call!

Fi
Review №45

Raymond was great! Very patient with my first time buying a car!

An
Review №46

I just leased a 2021 Buick Encore and I can’t even explain how helpful, professional and friendly everyone has been during this process. From calling in and speaking with Brandie about a car I saw on the internet, to coming in and being taken care of by Tobie Ramsey and David Cooperstein. Tobie and David made this old ladies heart content. I highly recommend working with Tobie and David if you’re thinking about buying a Buick/GMC. I’ll be back here once my lease is up.

Sa
Review №47

They were excellent!! We drove all the way from GA and they made sure my car wasn’t sold til I got there! Very helpful and knowledgeable staff thanks again. Sierra and Dave need a raise 😘

Er
Review №48

Tobie was great! He was very friendly and knowledgeable. I Would recommend him to anyone! Service at the dealership was first class as well. Everyone is very friendly.

St
Review №49

We came to Kerry GMC to window shop. Josh Waddell approached us and was friendly and professional. He asked us if we needed any help and got us the keys to test drive a vehicle. He showed us everything on the car and was very knowledgeable. From there he made buying the car easy and quick. We highly recommend visiting Kerry GMC and Josh.

ef
Review №50

Had an easy breezy car buying experience today thanks to Michael Maschan!

To
Review №51

Great staff, worked with me, Emily was great to work with for sales.

Ce
Review №52

Great salesman Michael did a good job in finding me exactly what I needed at a great price

Le
Review №53

I came here today with a good friend of mine trying to find a reliable car on a budget, the car we looked at had a few issues we were not willing to take on but we noticed another car just slightly out of our reach and they were able to work us out a great discount!!! Amazing place.

Mi
Review №54

The car salesman Josh waddell was great! Highly recommend Kerry Buick gmc and josh as well. Overall great buying experience. Will shop here again!!

St
Review №55

Michael did a fantastic job. Completely satisfied!

Ty
Review №56

Dave provided excellent customer service at affordable prices. Highly recommended.

Sa
Review №57

We purchased with Josh and he was very knowledgeable and helpful. Not pushy at all, very happy with our purchase

Da
Review №58

Raymond Wilson was great, had a great experience with him in buying my new gmc pick up truck... I would highly recommend him if you thinking of buying you next vehicle from Kerry Buick gmc.

Je
Review №59

Nick and Bud were helpful with explaining my buying vs leasing options. Overall I would recommend this dealership.

Me
Review №60

Dominick was very helpful in search of a new car but it was sold yesterday so I’m still looking for the right one

Ro
Review №61

Our salesman, Raymond was very knowledgeable about the products and very helpful. He was a pleasure to deal with. Our only “complaint” is that he kept bringing his “loud friends” around while we tried to talk outside by the car! He even had the nerve to bring one or two of them into the showroom with us! lol 😂😂😂 For those of you who aren’t sure what I’m talking about… one word…CICADAS!!!

Br
Review №62

Nick was AMAZING! They were so friendly and went above and beyond to help us get this car. We would definitely recommend come see them❤

mi
Review №63

Had a great experience buying a new vehicle at Kerry Buick gmc!!! Raymond and Bud were awesome, knowledgeable and made it happen!! Thanks guys your the bomb!!

Ja
Review №64

Blake did an awesome job helping us! he was very helpful to my family, and very patient, and got us a great deal on a car, definitely recommend Kerry gmc.

Ch
Review №65

Tobie helped us find a great vehicle and got us in and out really quick. 10/10 would buy again from here.

Er
Review №66

I was having a hard time feeling comfortable with a car salesman. That was until I met Nick! He made my process smooth as can be!

Ja
Review №67

Solid delearship, toby is a hell of a salesman. Showed me a few cars I wasnt really to okay with, but kept his patience with me throughout. Also worked with me on the price of the car I did find. 10/10 recommend!

De
Review №68

The staff was really nice and I had an awesome sales rep.

Sh
Review №69

Michael was a great salesman. No pressure. Great to work with. Personable. The whole staff were fantastic. Would definitely buy another car from Kerry GMC.

Da
Review №70

Raymond Wilson and Bud sold my daughter a new car. Was best experience I have ever had buying a car. Didnt feel pressured or that we were getting ripped off.

Mi
Review №71

Michael was very helpful in the purchase of my new GMC. I would recommend him for your new car needs!

Sa
Review №72

Josh made the buying process a DREAM. I’ve never met a more professional, easy going salesman. This dude hooked our family up and will definitely return!! Thanks Josh!!!

Mo
Review №73

Great experience. Raymond, Nick & Toby made me feel very good as a customer.

Th
Review №74

Tobie was great. Great experience. I would shop here again.J. Gill

Da
Review №75

Excellent buying experience with this whole team! I worked with Sierra and she was super helpful and informative without applying too much pressure. I recommend this dealership without any hesitation

Ma
Review №76

Nick helped me purchase my first brand new car. He was absolutely amazing!!! Definitely go to him if you need a car!

Da
Review №77

The folks at Kerry were EXCELLENT during this whole car buying process. Emily - polite and professional on the phone. Raymond - a true gentleman and great sales person. Bud - all sales managers should be like him. THANKS, KERRY TEAM!

Da
Review №78

I had exceptional service from the Kerry Buick GMC Service team. I was from out of town and my vehicle all but quit running right in front of the dealership about mid day. When the Service Advisor ( Jeremy) found out my situation, he had a tech start on my Equinox and found the problem, then had the part picked up, and got me on the road so I could make it home that evening. What a great team effort rom the Advisor, tech and parts department to take care of me. I wish you were closer to home!

Tr
Review №79

Go to BLAKE if you want a great experience and a great deal! I’m very happy with my Tahoe he was able to sell me

Br
Review №80

The staff is very friendly and easy going . Michael was nice and honest . I highly recommend this car lot . Ask for Michael

Ma
Review №81

Sales person very knowledgeable about the vehicle. All staff was very helpful with our questions and respectful of our decisions during the purchase process

St
Review №82

I had the pleasure of getting my new car from Blake. Great customer service and friendly staff

KI
Review №83

Toby was great! Fabulous with my rambunctious kids and very patient! Really a great process!

Re
Review №84

The man that called for the loan was very rude to me. He talked to me in a very belittling way. I am the one that has to make the payments for the car. He told me it was not like a marriage and it shouldnt be that hard of a decision to make. Well when I have to make sure I can pay for it then it is a large decision. I felt that was very rude and uncalled for.

Ja
Review №85

Enjoyed the truck shopping experience with Josh. Very personable and patient when answering my rapid fire questions. Need more young men with his focus and drive.

Mi
Review №86

Sales team is great, worked with Raymond W and had a wonderful experience.

Re
Review №87

Was helped by nick very nice guy I didn’t buy but I learned a lot will be back to get the car I want very friendly and gave me a lot of information to sleep on thanks I appreciate it

Da
Review №88

We were in and out quick, ask for raymond!

Et
Review №89

Raymond is awesome, smooth purchase of the car. Can honestly say this was the best experience buying a car I’ve ever had. Drove 2.5 hours and don’t regret it

Ba
Review №90

The salesperson, Nick, was exceptionally nice and helpful through difficult negotiations. I would recommend him to assist in your purchase from Kerry Buick. The Kerry staff was helpful, as well.

Dh
Review №91

We we helped my Dominick (Nick) and Bud. They were straight to the point and offer a rock bottom price right off the bat; no beating around the bush. Both Nick and bud were a pleasure to be around.Proud new owner of a 2021 GMC Acadia

Li
Review №92

Sierra was very kind, helpful, and knowledgeable about the vehicle. She made the car buying process both calm and enjoyable.

mr
Review №93

Raymond and Brandi were awesome! Buying our car was a breeze and we are very happy with our new GMC!

To
Review №94

Emily was very knowledgeable and helpful in my decision making process. Thanks Kerry Buick GMC

Do
Review №95

Definitely will work with you and try to give you the best deal possible!!! Nice staff and they don’t pressure you into anything you don’t want!!! If your in the market for a new vehicle check them out!!!

So
Review №96

We worked with Josh W. and he was great!

Jo
Review №97

Blake treated my Mom like his own! I’ll never go any place else from now on! Thanks Blake!!

Br
Review №98

Very nice and accommodating staff our rep Tobie was fantastic super great with my kids, a great experience altogether.

JD
Review №99

Blake hooked me uo with a great deal on a 2020 Buick Envision! Definitely a pleasure to work with all of the staff here. I will be returning for future vehicles. Thanks, again!

Is
Review №100

Very helpful staff. Took care of all my questions and were very fair with the price. Highly recommend.

Information
100 Comments
4 Rating
  • Address:150 Northland Blvd, Springdale, OH 45246, United States
  • Site:http://kerrybuickgmc.com//?utm_source=GMB&utm_campaign=KnowledgePanel
  • Phone:+1 513-671-6400
Categories
  • Buick dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:12–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Similar organizations