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Genesis of Springfield
7615 Loisdale Rd unit b, Springfield, VA 22150, United States
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Genesis of Springfield

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Ky
Review №1

We had a great experience at Genesis of Springfield. My wife and I have combined purchased over 20 vehicles and this was hands down the best experience to date. Our sales specialist, Chris Beltran, was fantastic. He made the cue buying experience enjoyable and made sure that we were happy every step of the experience. Justin Martin, the Sales Manager, was also great to work with and helped us get to a great price point on the new vehicle. To finish up the process Terry, the finance manager, helped close the deal with a great finance rate. I cannot speak more highly about our experience at Genesis of Springfield and would recommend this dealership to anyone in the market for a new car!

Ro
Review №2

Ive had two very good experiences with this dealership. They bought my car back in May of 2020 and it couldnt have been faster or easier. That lead me to come back for a purchase when I was in the market and they handled that very well too.

Ke
Review №3

Just got a 2022 G70 sport prestige from here. Tevin spent the time to walk me step by step through every last feature on the car, his knowledge on the genesis models is really unmatched!

De
Review №4

I believe Mishelle Davis is an absolute gem and I have already recommended her to others who are considering a new car purchase.

Ba
Review №5

Excellent experience from start to finish! Brian is an excellent salesperson, very knowledgeable and kind. I would highly recommend Safford and their winning team!

Ro
Review №6

I am happy with the help Scott Lee provided me with not only purchasing a new vehicle, but also addressing and assisting my concerns during the purchase and after. I would happily do business with Scott in the future.

De
Review №7

Outstanding place to buy a new car. Good selection of models, trims, and colors. I was fortunate to get to work with Jonathan Brown as my sales professional and Terry Long with the business end of the deal. Highly recommend asking for them when you go in. I truly felt comfortable through out the entire transaction which is rare for me when buying a new car.

De
Review №8

Outstanding dealership. They had the rare G70 Launch Edition I was searching for and when I went to pick up the vehicle they also had even more rare matte finished GV70s on the lot. My dealer Mishelle was professional, communicative, and helpful in allowing me to view other Genesis SUVs Im interested in purchasing in the future. Their vast inventory confirms that theyll be my first call when Im ready to by my Genesis SUV.

Da
Review №9

I found this to be the best Genesis service in the D.C. area and I will continue to use them unless the change to be less attentive to their customers.

Mi
Review №10

I have had a lot of bad dealership experiences, but Carlton went above and beyond to help us find a limited-availability car. He was always respectful and responsive.

Pr
Review №11

Everything was super. Except these surveys as I filled it out wrong the first time! I would recommend and I have. I even promoted the experience over my internet Friday night show. Great stuff, everyone was super helpful and I left the same day with the car I wanted for the price I wanted with great service from the first call till even after I left. Carlton made it all happen for me in the nick of time repsonding to my emails originally - he was great.~ Great car as well!

Ra
Review №12

The service department consistently delivers an outstanding customer service experience in addition to keeping my G70 in tip-top condition.

Fr
Review №13

Once again, my experience was simply Superb. Thank you and your entire team.

Ju
Review №14

I have a G70 with complementary valet service. I scheduled service through Genesis of Springfield a week out. Time of pickup time comes, and goes. Two hours later I call in trying to get to the service manager provided on the confirmation page. I get bounced around internally a few times before I get a voice mailbox. An hour later I get a call from someone else explaining that they dont have my information. Theyd be happy to schedule again, only itll be two weeks later because they dont have enough vehicles. Taking my business elsewhere.

Mi
Review №15

What an asset to our area! The staff at this location is top notch! You can really tell they are striving for return business from each customer. I feel valued and welcome in this dealership! Send your friends! You wont regret it! They will work MAGIC for you!

Je
Review №16

Sales experience was great. Service experience has been terrible, have tried unsuccessfully for 3 days to schedule my 1st appointment. In retrospect I would have given my business to Genesis of Alexandria.

De
Review №17

My experience at Stafford Genesis of Springfield was great! My sales person (Kero Rezk) was outstanding! I told him what I wanted and he helped me with my options and got me in and out quick. The Finance Manager as well as Customer Support was great. I would recommend them to anyone wanting or needing a vehicle. My wife and I love our new 2018 Genesis G80 Sport. Thanks!

Em
Review №18

I had the best experience at this dealership! 100% recommend purchasing from them-you will not be disappointed! Worked with Kero-be sure to ask for him!

Ro
Review №19

The team at Springfield Safford Hyundai helped me with getting my daughter a quality car at a great price at a critical time in her life. Thanks guys for the great service and professionalism!mlRonald KeeferStafford, VA

An
Review №20

Salesman Bishnu has a real attitude problem its really sad. He basically had a temper tantrum, because he wasnt getting his way with my husband and I. Customers have the right to want the best deal possible. He wanted to give us $8000.00 for a 2010 Acura TL with 72,300 miles on it. His sales manager wrote numbers on a piece of paper. He balled up the piece of paper and threw it on the ground. 2018 genesis 5.0 sale gone down the drain, GREAT WORK BISHNU!!

Ra
Review №21

Great customer service! Would recommend to everyone! Make sure you ask for Kero Rezk, hes the best!!

Ke
Review №22

The best Genesis Dealership in northern Virginia. Come see Kero, the Best Genesis Experienced Manager ever.

Hi
Review №23

Thanks!

Ve
Review №24

Kero Rezk was extremely helpful, it was truly a wonderful experience

Ci
Review №25

This establishment and staff is amazing, great customer service!

Ca
Review №26

Best staff! Going above and beyond for customers!

Ja
Review №27

Same place as Hyundai dealer.

mo
Review №28

Kero Rezk provides great customer service!

Information
20 Photos
28 Comments
4.4 Rating
  • Address:7615 Loisdale Rd unit b, Springfield, VA 22150, United States
  • Site:https://genesisofspringfield.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=site_link
  • Phone:+1 877-471-6794
Categories
  • Auto body shop
  • Genesis dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car detailing service
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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