A big thank you to Calvin for our purchase today! He was so pleasant to work with and made the whole process easy. He exceeded our expectations. We love our new car
Calvin was really nice, very patient, and amazingly optimistic. Offered chocolates and hot drinks as soon as I came in, helped me get a car in a short amount of time, and helped me find great and affordable insurance for my brand new car. Springfield Mitsubishi for the win, thanks Calvin!
My representative was Calvin. He reached out to me the night before I was making my purchase. Didn’t believe the Dime Down payment so I went to another dealership. Didn’t feel comfortable with their process so I called Calvin and told him what I needed and wanted in terms of a vehicle and payments. He was direct, honest and consistent while assisting me. I love the vehicle, enjoyed the experience. My money & time were well spent. I’ve been buying cars for over thirty years and this was the best & smoothest transaction to date. Thank you Calvin!!!!
Calvin provided excellent service on my 1st car. He was very courteous and understanding. he was a great help thank you Calvin
This place is amazing. Worked with Sergio on purchasing my brand new 2021 Outlander Sport. Sergio chatted fantasy football, magic, music and kept me at ease in buying my car. When the financials started, Joe and Sue we awesome in finalizing the deal and explaining the details of the loan. I just feel really bad that I kept them there past 10PM to do this. I would 100% go there again.
Let me just say this was the most amazing dealership experience. HUGE thank you to Sergio, Joe and sue! After having no luck all day we came to Mitsubishi to find my mom a car and we were successful. Sergio and joe made this whole process so easy for us! My mom got exactly what she wanted. They were honest and very helpful! There was no hassle and no BS! And let’s be real sitting at a car dealership for hours is not fun but we thoroughly enjoy Sergio’s company, he was funny and very nice. It made the time go by so quick. And big thanks to sue for getting us out as quick as she could. Thank you so much! We definitely will continue to recommend this place and be back in the future!
After a recent bad experience at a car dealership, I was leery and my feelings of dismay almost didn’t allow me to call Springfield Mitsubishi. When I finally did call them, I had the pleasure of speaking with Calvin. This may sound a bit premature but after our one phone conversation, I really liked him. With that said, my wife and I decided to give Springfield a chance. When we arrived we were greeted and officially introduced to Calvin. He laid out everything for us from the beginning. There were no salesy pitches and he addressed our pain points early on. He talked to us in a very human way, which put me at ease. At the time I felt like even if we didn’t end up purchasing, it was still worth my time coming in. Calvin has a wonderful personality and is quite funny but ultimately great at his job. We did end up purchasing a vehicle that day and had not one doubt it was the right decision, because Springfield made it right for us. Calvin worked with us not against us for the benefit of company sales. I felt this way wholeheartedly. Calvin took care of us, plain and simple and we had a pretty cool time there. If you’re in the market looking for a car, I do recommend you visit Springfield Mitsubishi….and ask for Calvin..
After being aggravated and upset with a dealership in Jersey, my son in law told me about and took me to Springfield Mitsubishi in PA..What a wonderful experience I had there!! From start to finish they went over and beyond to make us feel like we were the only ones there meaning they made us feel special or that we were preferred customers. They worked with me, to get me into a vehicle.And I’m still surprised with the fact that Joe (I believe the manager) was HONEST with me and didn’t try to make me put more money than what I needed. Amazing!Along with the wonderful staffFrom Sergio who sold me the vehicle. Thank you for helping us and making me and my kids feel welcomed and comfortable and for making us laugh and just feeling at ease!Thank you Joe for being honest and also making us feel comfortable and working with me to get me into that vehicle! I love her lolAnd Sue for getting us out quickly and for explaining paperwork to me and for being kind!*I recommend this place to anyone who wants to get a vehicle without the hassle !
The customer service & attention to detail were outstanding! Calvin helped Martin and me find the perfect vehicle to fit our needs and our budget. Calvin made sure we were well informed from the very start - from the first text until finalizing the deal two days later. Calvin you rock!!! Bless you! Everyone involved in the process was extremely helpful & we didn’t feel rushed. We highly recommend them to anyone having difficulty acquiring a vehicle or simply trying to buy a brand new one.
Very pleasant experience with Sergio, which is not surprising because he sold me my first car 3 years ago and I upgraded today to more expensive vehicle AND THEY LOWERED MY PAYMENT. He is very knowledgeable about the product and makes it easy for me to understand my new car, another reason why I will keep coming back to Springfield Mitsubishi. Please go see Sergio!
I was very well taken care of & listened to when I spoke of my financial situation. Very pleased with all parties involved with helping me purchase my new 2022 Mitsubishi Outlander. I’ll definitely refer my friends & family to Mitsubishi Springfield. Thanks to everyone!!!!
My husband and I credit is not the best and we just knew we was not walking out there with a car, but baby I tell you Calvin worked magic he made us feel so comfortable put us in a 2022 Mitsubishi Outlander, and the whole experience was wonderful. Thank you so much Calvin
I was greatly satisfied with my experience at Springfield Mitisubishi on Sat., Oct. 30th. I was treated very nicely and professionally by all. I want to give a great shout-out to Kathy Payne, our sales person. She worked hard and had a great attitude in getting me my beautiful Outlander Sport. Joe also was a good person to work with. They gave me confidence that if I had any concerns or questions, to just call them. It didnt feel like this was a just want to get your business feeling. Blessings to the both of them. I would come back again to work with these two people on a car.
The survey covered everything..They were well-mannered and kept us entertained.
Worst Experience with a Dealer in 20 YearsMy cousin took her vehicle here for a oil change and tire rotation (the car is from out state)When she arrived the manager requested her to park the vehicle in a spot that was very tied. She let him know that the spot was very narrow and requested to park somewhere else.The manager proceeded to request the keys from her and against her request and concerns. He proceeded to park vehicle in the spot consequently damage not just the bumper but ALSO the lights and sensors. Once again he took her property and damage it against her request.So what happens next? the manager proceeds to apologize and promises to address the issue and It will be solved within 1 week.Its being 6 WEEKSEvery time we call we get a different answer:parts are ordered, they were not.Will call you back with an update.... they never call,We are still calling and asking for someone to take accountability and do the right....thing...Weve called for manager, for directors but we dont seem to be either able to talk to talk to anyone able to solve this...So be careful taking your car here. I hope you dont run into something like this...just to service your vehicle.
Elisha is the best! I came in due to my car being destroyed and she went above and beyond to assure that i got into something better and something that made me feel completely better about my car troubles! She was VERY nice to my daughter, made her comfortable and even put my baby’s favorite show on her phone to try and keep her occupied! Her conversations were amazing, her customer service is impeccable!! I must say THIS IS AN EMPLOYEE THAT SHOULD BE KEPT! Thank you so much E!!!
Great experience here I came here cause engine on last car blew and decided to give it a shot. My credit is a big work in progress believe me. Mike was great at getting me to come inside and Elisa took it from there both really cool I had good time in the office got comfortable the managers and finance managers were nice worked hard on making sure I got approved. Great great experience. Recommended.
Mike Carpenter was great as a sales representative. This was my first time purchasing a vehicle and he made me very comfortable. He has a great rapport and I was very satisfied.
Best service! Thanks to the help of Sergio and Joe I brought my first car and had the best experience. Thank you guys so much. If you’re not getting a car with them then you’re not getting a good deal…
Very pleasant and professional staff. Best experience I have had at a dealership. I will definitely be recommending them to friends and family.
Ask For Calvin! He was so considerate of my needs. I got a good deal. And he went above and beyond to get me approved. Im driving away in a brand new Outlander. Thank you so very much for being patient with me.
Smoothest experience hands down I have ever been apart of when purchasing a vehicle. Jakair was phenomenal and would definitely be sending over friends and family straight to him.
Springfield Mitsubishi is a great place! They sold me my very first Mitsubishi. I was so satisfied with my first one that I returned today for an upgrade. The service was just like the first time, great! John Gonnella was my first salesman and today Julian handled my business. These guys gets an A+ in my book. So come down to Springfield Mitsubishi and see what they can do for you.
When everyone else shot me down for an auto loan, Springfield Mitsubishi hooked me up! Service was awesome & Michael was great! Laid back but very informative! Im very happy with my new car! Thank you!
Very pleasant experience. Buying my car was really such a breeze. Make sure you ask for Sergio hes very knowledgeable about whats going on.
I liked to Thank my Man Calvin for the effort and totally keeping me from loosing my mind he is an awesome person who went far and beyond to put Me in a new car thank you Calvin your the best my friend I definitely will recommend you to anyone whose looking to buy a car thank you
Everyone was so friendly. My rep was Calvin. He really listened to my needs and got me i to a beautiful vehicle. Im so happy to be in my very first Mitsubishi outlander!
Kathy was very professional and knowledgeable about the car(s) she showed me. She made me feel very comfortable and was very empathetic toward my situation that led. me to Springfield Mitsubishi. I went to a couple of places and spoke with other dealerships on the phone, but none of them made me feel as comfortable with purchasing a vehicle as Kathy. I can’t began to thank her enough. I recommend Springfield Mitsubishi to a couple of family and fraud told them to specifically ask for Kathy. Kathy felt more like a friend than A representative.
Sergio was awesome very helpful and knowledgeable he was a big help… I left very happy with my new vehicle 2 thumbs up
Their service center is literally the worst of the worst!! My car has been to the shop twice and both times have been horrific!! Way understaffed and no one has a clue what’s going on!! Terribly ran!! I will NEVER give them my business again!!
Went here because of a family friend. My sales rep was John. John did an amazing job, I was completely impressed with the service I received. I went in told them what I saw online, they pulled it around and I ended up leaving with that car. A 2022 Outlander, I couldn’t be any happier with this decision I made. I would highly recommended going her for your next car and ask for John.
Ms. Pat was so amazing to me! She was so sweet and worked with me and really helped me out. Everyone was so nice and made sure I was happy with everything! I will be back for every car!
Springfield was able to get me into a 2021 vehicle with a modest down payment and monthly payments I could afford. Ask for Sergio and you can be entertained with magic tricks while you wait😃
Elisha Byrd was the best salesperson ever. This is the 2nd time I have brought a car from her. I would recommend her to anyone that needs a car!!!!
They need to value peoples time and work schedules. Oil changes and a simple inspection on a brand new vehicle shouldnt take 3.5hrs. I showed up at 2:45pm and didnt leave this place till around 6:38pm for a oil change and a inspection my vehicle only has 18,000 miles on it. This alone makes me willing to spend more money elsewhere to get in and out. This is shameful for a professional dealership.
I had the best car experience ever please go to Springfield Mitsubishi to buy your next car you won’t be disappointed I’m over joy with my new car
Jakairs customer service was ABOVE & BEYOND. He worked thru his pain and was very pleasant! I had my one year old daughter with & he was a great help with keeping her busy. He offered her crayons, paper, & even is iPad to watch coco melon. He made my car buying experience well worth it. Also thank you Paul for the referral.
THE BEST EXPERIENCE!! Just bought my second car from here — I am Officially a fan. Very happy with the service and care. The staff really bends over backwards to help you and work out a plan that fits you. Even helped me find a better insurance rate!! The GM really works hard!!!! Just bring your one thin dime!!! Thanks again Sergio!!! You are the best!!!!. I am lovin’ my new dream car 🖤
Calvin was awesome. Got us a nice 2018 outlander. So far so good.
BUY YOUR NEXT CAR HERE!!! Amazing experience. Sales, management, finance were all great. Everyone at this dealership deserves reward for what they did for me and my family. Will buy my next car and next car... from here. Will refer everyone I know to buy here, absolutely loved the whole process. Thank you so much. These words dont even express the appreciation and respect you all deserve. Bless you.
The salesman did an excellent job telling me about all the features that came with my new SUV. He was pleasant the whole time while keeping me updated through the process, Jakair, I wanna thank you, you did an excellent job providing outstanding service.
Jahir was my sale person and he was Fantastic he was very knowledgeable very helpful I give him a 110 for excellent customer service
Our experience was good.. Calvin our salesman was professional, competent and exceptional. Calvin made sure we knew what to expect every step of the way and reassuring us. Ask for Calvin 🤗 Thank you Calvin!
Our sales person Michael Carpenter was very professional, courteous and respectful. He answered all of our questions and made sure that we were comfortable with the purchase process of our new vehicle.
Best experience Ive had at a dealership! Finance person as well as the associate who gives you the finance paperwork to sign, were all awesome with a friendly welcoming personality. The whole experience was simple and stress free. My first Mitsubishi after driving a BMW for more than 15 years and I love my Eclipse Cross !
Kathy was awesome!!! She made our car purchasing experience so easy! Her positive energy made us feel like family. We want to thank her a million times over!!!
My man Calvin got me in a wheel! took his time and was assured that we would drive away! Def keep em round good man
Calvin was extremely helpful in all aspects of my new car purchase. I am very comfortable in recommending him to my family and friends in need of purchasing a car.
This is our second car that we brought from this dealership. Our sales rep Patricia was so helpful and knowledgeable about the car we brought. We will definitely return again, and again.
I could not be happier with the service I received. Thank you for all your help. I love my new car!!!!
Sergio was amazing! A pleasure to work with and very attentive. Would definitely recommend him!
Calvin was very helpful and gave wonderful service when it’s time for a new car we will be back thank you sooo much
It was One Dime Down! I got brand new Mitsubishi Outlander 2019! I got 10 years warranty for engine and transmission. 5 years for any parts. 5 years free road assistance.I got $2750 Rebate and $1450 discount. I trade in my old car.What about service? Calvin (Khalid) is the best! He started to help me week before I came. Very polite and nice person.And in the end of the day - I grabbed $100 cash in their Money Machine!Such a Lovely Day!
Had to get a backup key/remote made for my 2019 Mitsubishi Eclipse Cross. Another dealership in the area could not help me. Eric Torres your Parts Manager at your Yeadon facility was very helpful in getting me a programmed key backup in a very expediant manner. He and his assistant, I apologize I did not get her name but she was most helpful. They both made the process quite pleasant and professional. Thank You !
Im here in Springfield Mitsubishi with Calvin he was a great help he was a man in his word very polite respectful and helpful thank you very much Calvin and Springfield Mitsubishi.
Omar did an outstanding and excellent job keep up the good work
Sergio and Kathy were amazing to my husband and I!! Wonderful experience at Springfield Mitsubishi!!
I had an amazing experience today my sales person was Calvin. He made my experience enjoyable, he was very honest about pricing he explain in details about my payment and different options. He also provide a lot of incentives that made my experience even better. Come to Springfield Mitsubishi and ask for Calvin. He will definitely hook you up. “God will”
Calvin Rabbit was amazing throughout the entire car buy process. He did not make me feel pressured to make a purchase and made the entire process enjoyable. I would definitely recommend talking to him if buying a car from Springfield Mitsubishi!!
Michael Carpenter was very professional. I enjoyed tbe time I was there. Everyone there was courteous and they worked hard to get me in my SUV. Thanks Springfield Mitsubishi!
The experience my husband and I had was professional, considerate and thorough. Our Sales Rep, Patricia Delia was doing her job to perfection. The entire crew worked comfortably together to make it an experience that would serve us well!
This was my first time buying a car and it was a quick and easy process. I wasn’t in there all day and my Salesperson Calvin was very helpful getting me into the kind of car I wanted. Overall, buying a car from there was cool and I would for sure get family and friends to check em out if they looking for new cars
Sergio is the best! A miracle worker! I walked in with a 2018 that had minor damage and I owed more than the car was worth. Even so, I walked out with a 2022 Outlander. The flyest one on the lot! Thank you so much Sergio!
I just wanna say thank you Calvin Rabbat for all your patience, for all your help and my pen. I’m am truly grateful for god and you and my grandma for helping me get my brand new car many blessings love and light you 🙏🏾♥️
The staff was a great help. The process of getting my car was very smooth.
This was suppose to be a simple oil change and 27 point inspection before i hit the road but i have to go to another mitsubishi dealer because the service here is a rush job as you can see by pictures they did not have right car on paper and did not do 27 point inspection but only did 6 points if i wanted 6 point inspection i could have asked my dad but hey i gave it a try and will not becoming back here or recommend service as they did a rush and poor service job very sad coming from a dealership…
Mr Calvin Rabbat and Manger Joe Davis was very helpful to knowing this my first time getting a car. I really appreciate them helping Accomplish one of my goals in life
Worst people ever to deal with. Finally talked to Kate who said she would have a manager reach out. That never happened. I brought my car in February and it is now almost August and My car still is not registered. They won’t return my calls at all. Do not buy with them, go some where else and save yourself this headache that I am going thru
Brian was absolutely amazing! He took the time out to answer all of my concerns and questions and made the process super smoothe and easy! I’ll be back for an upgrade!
The young man Malik at the service center was really patient with me as I had a lot of questions dealing with Mitsubishi service was new for me. The free coffee, water & comfortable seats were a plus as I waited. Good establishment. I won’t know if everything was done good until I drive for a while without any issues.
My thing is this, I never was offered to sit in any car there... how do I know if the seat fits me correctly?...how does one purchase a vehicle without test driving it?...terrible customer service from the higher one up than the sales reps...which by the way my sales rep was super nice BUT did not offer to show me a car or touch a car... if I had $2,500 I would get a G4 and I was like what kind of car is that? Again, because no one showed me the inventory...smh... qualified or not the experience was missing...
John G. made the experience easy and enjoyable. He answered all of our questions and listened to what we were looking for. He was friendly, knowledgeable and easy to work with.
Extremely satisfied this is our 3rd car we purchased from Springfield Mitsubishi. Our saleswoman Patricia was very nice and hospitable.
I wish I could share more information about my situation to show how great my experience was. KATHY Payne and Sue Oldham did an exceptional job with my experience. I got in a car accident the morning I went.They explained everything over the phone before I went and they followed through with what they told me they can do for me. My process was a little more involved due to my credit and driving record. They worked for hours to get me what I wanted. I drove home with a 2020 Mitsubishi with full coverage insurance in my budget. They did more than an exceptional job they took it to the next level of customer service. They did not give up until I was satisfied. I couldnt thank them enough. I wish I could do more for them because they did more for me to get a car. I would suggest going to Springfield Mitsubishi no matter your circumstance and ask for Kathy Payne. Thank you guys so much for what you did. If I could talk to HR and your supervisor to explain how awesome these two women were dealing with my circumstances. I thank God I had these two women helping me Thursday. Thank you so much!
Elisha was amazing! She was so helpful and patient.
Awesome experience working with Calvin and his TEAM! Thank you and look forward to doing business with you guys in the future.
Today was an amazing!!! I came in today thinking the worst that I would not get a car.But Calvin has made the process amazingly smooth!!! He is a wonderful member of the Springfield Mitsubishi. A true gem!!I would recommend anyone family friends or even people in my passing on the streets .If your in the market for a new car come see Calvin you will not be disappointed!!!!!
I was so happy to leave with my new vehicle thanks to Brian and the whole team. Everyone was so nice and friendly and I got a Great Price for my SUV.😉😉
They ran my daughters credit 7 times even after i complained to the sales girl thats ridiculous can you please tell the man to stop. And she didnt even get approved for a car. I wish i could give this place no stars
My sales person Jaqir was very nice and respectful of my time and how I was feeling during the process. He also bought lunch for me 😃. Also Chris
I just purchased an Outlander here today! My whole experience was amazing. The dealership was clean and all of the employees that I worked with today were very helpful.....and knowledgeable. I was asked several times if I wanted a beverage or a snack. I was even offered lunch.The largest part of my day was spent with Calvin....my salesman. Working with him was awesome! I couldnt have asked for a better person to guide me through this whole process. He was extremely kind and had a great sense of humor. Thank You Calvin! I absolutely LOVE my new Mitsubishi! I look forward to working with you again!
Calvin Was Amazing Today He Got Me Exactly what God Had In Store For Me I Am Very Satisfied it has been a pleasure!!!
We where treated well... first day we where a little dis satisfied but second day was better nut longer...4hrs after work but happy with my vehicle ☺...
Today I had the pleasure of making my first vehicle purchase with the wonderful Calvin Rabbat. Not only was he extremely kind to me and my daughter, he is also very knowledgeable in answering all my questions with not only regarding the vehicle but with the entire process as well. I would definitely recommend this dealership to a first time buyer. I also highly recommend working with Calvin as well.
Calvin was the best. Did a very good job making sure I had everything I needed to get car. Keep up the good work..and I got the car!!!
Calvin did it again for me! 2022 mitsubishi outlander for this hard working single mom! Started with the 2019 outlander and now to this AMAZIBG BEAUTY! Calvin and the team were efficient as always. If you need a car go see Calvin! Highly recommended! Thanks buddy!! in LOVE WITH IT!
I am a satisfied customer thank you.
Serigio was so cool when he did his magic tricks Im recommend everyone to him I can
Bryan was awesome Chris was awesome the entire sales team was great I was in by 9:30am was out and in my new vehicle by 12:30 1:00 pm I will be purchasing my next vehicle at Springfield Mitsubishi thank you so much for a great experience
Today I came in the dealership with no car and I walked out with a 2021 car thanks to Calvin!He was a wonderful salesman and I’m so happy and thankful with my new purchase! Thanks again Calvin!
My experience with Calvin Rabat was amazing. After having a horrible experience at the service center I vowed to never do business with this dealership ever again however after speaking with Calvin and earning his trust we were able to establish a good friendship. He apologized and reassured me that he will take care of me .... still hesitant to do business with the company I decided to hold off and shop around. Calvin made sure he kept in touch with me over the next few months and coincidentally the same day I was ready to trade Calvin reached out to me again. I was able to find exactly what I wanted all thanks to his help and persistence. He truly runs this place like a BOSS!
The sales associate Kathy Payne who helped me was very nice and personable which also made it a great experience also!!
Awesome people and awesome customer service
I want to say that I have been very please with the service I received today. Calvin and Nick helped with everything. I will admit the process was very stressful in the beginning but they both reassured me that I would get through this process. I am very excited to be a proud owner of a brand new car! I want to thank everyone for all of their help and encouragement as I did this process alone. I am truly great full and will be referring more people to this establishment.Thank you all again.
I love Patricia and how she takes the time to go thur everything in the 22 outlander. Also thanks to her she synced my phone with the car and took the time to make sure i understood it. Shes so sweet and very friendly. I felt like we grow up together. Thanks again i truly luv my 22 outlander
Mike was a very friendly salesperson his manager was very helpful in securing me a very favorable loan
I had an awesome experience with Sergio he went above & beyond to make sure I was happy and my family was entertained while sitting & waiting for the paperwork He’s an awesome sweet salesperson
The full experience, from beginning to end, was great! Saturday’s seem busy, but I had an appointment at 9:30am and was on my way home in a 2021 Outlander Sport by 1:30pm! Definitely book in the morning. I felt cared for and supported by Patricia throughout the entire experience, and was given detailed information about refinancing and eventually improving my credit by Joe. Would 100% recommend to my own family members.
Very good place to get a new vehicle... more flexible
My husband and I went to KIA on the Blvd and almost got bamboozled! They were trying to sell us a 2021 FWD Telluride for a $10,000 mark-up (which is not what we wanted) and they ran our credit without us knowing, so when we arrived at Springfield Mitsubishi, we were on guard and ready. The great part about Springfield is that they were very clear in their prices, whatever the MSRP was is what the car was sold for. We had Jakair and he was EXCELLENT, between him and Joe we ended up with the 2022 AWC Outlander, which was more than we expected and roughly $4,000 less than what we wanted to spend. IF YOU ARE LOOKING FOR AN HONEST DEALERSHIP SPRINFIELD MITSUBISHI IS YOUR PLACE, HOWEVER IF YOURE LOOKING TO BE SCAMMED OUT OF MONEY, TRY YOUR LUCK ELSWHERE!