Got a sealed lead battery from Indiana advance auto 3 days ago. Brought it here to do an exchange because I am over the road. The sealed battery leaked battery acid and I wanted a fresh one that had no leaked. 1st guy started to say how it is my fault because it was was tilted over. I was under the impression sealed batteries didnt leak so this could of been my mistake. I still asked to havr a replacement. 2nd guy brought me one that was 5 over months older then the one I brought in. I tested it at home had 60% charge so i charged it and did a test and it failed. Closer inspection of the battery terminals it looks like it was already connected to truck. Not sure it it was but it failed battery test Smh i will go to STL to try my luck. Carquest and advanced auto are the same company when using the advance auto they website they reference Carquest for store pick ups.
The staff were very understanding and helpful.UPDATE 062921Well I came by today as I am having issues with my A/C, yes, the new Trailblazer, and hoped it just needs a recharge.Well the gentleman inside was very, very helpful and even came out to make sure I was doing it correctly!Now thats service.Anyway, I did my first ever recharge of freon into a vehicles system (see new attached photo) and hope it works.In any case, thank you CarQuest on MacArthur Blvd for your counsel and assistance.
I could build the part myself for the price they are asking. Do your research first people!!
Great delivery
Great place. Get your battery here. Helpful staff like CJ will put it in correctly.
So helpful and polite versus other locations nearby
I cant tell you how grateful I am for this place and the helpful staff that run it. I borrowed a car for a doctors appointment out of town and the power steering was messing up so I stopped here and Ralph helped me fix it when I didnt know how to. I dont think Ive ever met a nicer person. Its good to know that there are still amazing people in this world and they work at CarQuest. ❤
Great staff. Never fails to help,great customer service.
I like Carquest for their prices, friendly and helpful employees.
Helpful staff and large inventory. Only lacking five stars due awkward location. It would be very easy to miss
Good store, helpful staff. Clean orderly has tons of parts. Easily accessible.
Very helpful people will help find the part you need others cant
Made me up some hydraulic line plugs... Otherwise when rebuilding excavator arm... Itd blast all over and make a mess..
That james cagle really knows his parts, great customer service!
If people say they are going to help you, then they should help you! Not not help everyone else n act like your not still standing there! Get someone that takes the order of the people that come in not do what you want! Old people! Move on.....
Love this place mr. Ralph is awesome
Staffing seems adequate
Worst customer service ever!
Installed the battery in nothing flat thanks
Great place, great price
Very friendly and helpful staff
Very knowledgeable