Trying to order a particular brand of paint. On their website it will only let you buy 3 cans, I wanted more. I call the store and wait on hold for 15 minutes, guy says they have 18 cans in stock. Great, but apparently he cant do the order for me, so he forwards me to the online order guy. Wait on hold another 10 minutes only to be told he cant be gotten a hold of. They take down my number with a promise to call back. I also send a message through the website. 3 days later and Ive heard nothing, finally found what I needed somewhere else. Im sure they might have good customer service in person but the website is a joke.

They always have what you need or can get it prices very competitive with the junk part stores and way better service

Great prices, great quality I buy Volvo and Nissan parts here!

Great auto mechanic knowledge! Awesome service!

The young dude working there on 5/5 who helped me jump my car at 12:30pm is a life saver, professional and just overall amazing. Give that dude a raise.

The phone was answered promptly, pleasantly and the several times I called it was the same! Very knowledgeable helpful staff! Thank-you so much Folks at Genden Auto Parts!

Its Always a better deal here

Genders had what I needed at the fraction of the cost.perfect fit for my car

One of the last Carquest locations, not many of them left, most turned into Advanced Auto Pars, this one is not an exception, however this store still has lot more variety of products. especially for pick up trucks and semi trucks. Pricewise it’s better than other locations.

Service is unmatched. They always find the part I need for my trucks ranging from 1988-2018 prices are great and quality of parts is good. They really go above and beyond. If Im not walking to get parts Im not going anywhere else!!!!

Open early, very knowledgeable staff, if they dont have it, they can usually order it next day. Rare cars, old cars, they got it. If you want a parts store that actually knows about cars and service, check em out

They were very helpful and help me everything I need

Fast promo service

They have a great variety of ayto parts and are very helpful. Good prices.

Quick service, staff was very helpful

Eli was wonderful. Very helpful. He found everything we needed as quickly as he could. Even had it all delivered asap! Brian was also very helpful! Thanks guys!! I have always gone here for all my parts and will continue to do so thanks to these gentlemen!

Great knowledgeable staff.

Good parts, good prices, great location

My spot to go to.. And probably your auto mechanics/shop as well lol..

Awesome as usual. Had one incident here about last year this time around however the manager and handled it and never again has this situation happened. Prices are reasonable as well as their warranty.

Great place knowledgeable staff recommended to everyone I know

Good Customer service plus I usually get the parts I want almost every single time

Called on a Sunday was on hold for am long time(23m47s), but Larry answered and apologized and hunted for the part I needed, even finding it for a cheaper price and got it for me the next day. I didnt get a call that it was in, but when I called, Scott answered and found it. When I headed over it was busy, but I was checked out quickly and everything was correct!

Service was excellent and found all that was needed!

Excellent place to get anything automotive from paint to parts. They never disappoint

Best place for aftermarket parts that meet or exceed O.E.M specs. Knowledgeable staff that not only do they sell parts but they know about cars and wrenching. They always sell me the right part. Not the cheapest place for parts but the quality of parts and the knowledge of staff, theres no other place like genden auto parts. Go and try it for yourself.

Car Quest always does awesome to get us our parts here at Kens Automotive. Easy to deal with, the delivery drivers are pleasant. Very reliable.

Great customer service.Larry went out of his way to help.I could not find a part for my VW Touareg in stock anywhere in town, and I had to fix my car same day.Larry was very helpful in finding for me a better quality part, for half the price and that was a perfect fit.I would recommend this business to anyone.Thank you Larry

Getting parts here is fine, they have or can get anything, a little more expensive then others. I would not bring my car back here for service. Had then do the wheel bearings, because I dont have a press at my house. Dan said my brakes needed to be done. I said I would do them. They did bearings, so far no complaints. Get the car home jack it up, they cross threaded a lug nut. I Broke the stud twisting it off. Check the pads. There is still over 3 quarters of the pad left. They tried to rob me for a repair that was not needed. And thats why I hate taking my car to a mechanic. Dishonest!

Respectful courteous and quickly gets parts and answers every question very good place to get parts from and half of the time cheaper prices and always get the right parts with in the past 25 years never got the wrong parts

Great discount auto parts excellent service associates

Always helpful and readily available when I need a part for my car! My dads done business with them for ages and never had a problem.

Had a part for my vehicle that no one else had. Knowledgeable friendly staff.

Fast friendly service had the part I needed, thank you..

Its really good. But prices are too high.

Very helpful and knowledgeable great place to buy parts.

They had in stock a hard to find part at a reasonable price. Very friendly and helpful.

As a body shop I do all my parts needs at genden. They are very knowledgeable employees

Love coming here ..the guys are very knowledgeable about cars

They have fast reliable and very professional help in finding Parts you need

Always a pleasant experience when I visit Genden Auto parts. The guys are always nice and extremely helpful when it comes to finding parts I need!

It was very very very great

I work there. We are awesome

Couldnt exchange my thermostat (never used) because I threw out the box. Was supposed to be used ended up junking the vehicle I put away along with receipt. Now I need break pads and I cant exchange because no box... Jordans cost more than that thermostat and they take them back no box smh. I didnt want cash I already spent it with them just a part I actually needed.

Very knowledgeable and experienced staff Ive dealt with him for 30 years and never been disappointed

Awesome,fast and trained staff! You guys are amazing keep up the great work!

Is very good place to get your car parts

Larry cares about his customers as people.... not just a part for a car! Paint dept has potential..... see Larry!!

The staff here are among the most knowledgeable in the business. Auto Zone is a couple of blocks away and asking even a basic question there will fill the employee with dread; here at Genden however, there is nothing they dont know or wont answer.

This parts store has excellent customer service

These guys have every car part you could think of in stock. They are knowledgeable and courteous.

Excellent service

Good service and always have parts in stock

They have car parts that other stores dont have

Had all my parts in stock, and very helpful

Expensive$$$$$, but they usually can get the part. BUT,, its worth checking the chain stored like AutoZone, and AdvanceAuto. Its worth shopping around!!

#1 costumer serviceRich was awesome,

Very helpful, have parts in stock when I needed . great customer service and very polite.

The people there are nice and very helpful. I wouldnt want to go anywhere else..

Expect to make 2 trips, be sure to Double check the part # and that it has the right part in the box. They are more worried about speed than accuracy.

Great service and value!

Very good attention n good prices

Bad customer service

Great store, amazing helpful staff. Not a huge chain, and thats what makes their service great. Theyre a little further from my home than Autozone, Pep Boys, or NAPA, but Genden goes the extra mile. If all other stores fail to have that last minute part in stock, GENDEN has it. I dont even bother calling the other stores anymore. Genden is the best!

Great place for car parts with knowledgeable and helpful staff

Always have what I need

It was very busy so the line moved slowly. They could use more counter help, the guys working knew their stuff though.

Ive gotten every part I need for my Mustang thank you very much

Great part

Great people like to help people

WHY IS IT UNDER ADVANCED AUTO??

My personal auto parts

Guys are always so helpful

The best auto parts

Good knowledgeable service.

Best auto parts store in MA!

Awesome service 👍

Grat service

Their prices are always cheaper then AutoZone and CAPS

Great customer service

I called this place I asked him for the part I needed they told me they had it when I went over there they did not have the part that I needed then when I asked the guy for the part he acted like I didnt know what I was talking about like if I was illiterate to the cars and then when I showed him that he was wrong he came with the attitude and then walked away the guy was not very helpful last time I came here when they couldnt find the part they ordered it for me and it looked at like the guy didnt want to order no parts for me or anything or try to help me to find what I was looking for if you dont have good customer service skills you should not be working at a customer service place been a customer for years never again would I step foot in that place

Yery helpful

Very helpful and respectful

Most American car parts

Good service

Store was a little unorganized, but good service

Good .

Top notch

Wonderful service

Great service

This is good

Great service

Expensive

Great Service

Excellent

Yeah buddy

Great

Customer Service!!

Professional!

Good prices good service and comfortable prices