Jordan is great! Always makes sure youre taken care of. Absolute best prices, crazy fast shipping, and just a stand up guy. You really cant go wrong here. Always a pleasure doing business with you, Jordan. Thanks again!

Jordan was great to work with! Great prices and super fast shipping! I highly recommend and will definitely do business with them again!

Jordan provided great customer service, went above and beyond to make sure I got what I wanted. i ordered incorrect parts and he double checked, ordered and delivered the correct ones.for the best customer service nationwide for car parts there is no one else to go to.has great merch too. fits this here fat man, I don’t complain

Every time I place an order with Jordan its a great experience. Awesome prices and efficient shipping. (Pictures taken AFTER installation and removal)

Great customer service. Absolute best pricing. Will make sure your happy at end of sale.

Went above and beyond to help me out when I was in a bind. Highly recommended.

Jordan at Defined Performance has been excellent to work with. He’s answered all my questions, helped me tremendously when it came to ordering the right part and has incredibly fast shipping. It also helps that his prices beat out all the competition. He’s a great dude and look forward to working with him in the future. 5/5 for DP. I won’t order parts from anywhere or anyone else.

Definitely my official go-to for parts for my vehicle! All time low prices hands down from almost any manufacturer. Jordan is an awesome dude and a good guy to work with! Definitely recommending him to my friends and others!

Best experience ever! They really put the extra effort into confirming that the parts (coilovers) I ordered fit my Subaru before they shipped out! Great pricing, easy to work with and just a really positive experience all around.Looking forward to doing more business in the future!

I saw some R word gave Jordan a bad review because he couldnt get his precious spark plug tracking number fast enough. Jordan has always been my go to for go fast parts. Hes a man of his word and he constantly bust his you know what to take care of his clients. Unfortunately, Im out of the race car biz but I can guarantee if I ever get back into cars, hell get all of my business. Keep it up Jordan!

Had a problem getting the parts i needed in my build time frame and Jordan was very responsive and helpful with me to get my order shipped out when i needed it. hasnt gotten here yet but now its in the hands of ups, fingers crossed.

The best customer service hands down. They can get anything aftermarket you could possibly need at prices that are hard to beat. I will never go anywhere else.

After using many other companies when I had my focus RS, I found Defined Performance when I switched to the STI platform. The customer service one man provides is outstanding. With timely responses and top notch phone etiquette Defined has gained a lifelong customer. Here’s a pro tip: ask about diesel performance and off-road products!

Only company I buy my parts from. No interaction has ever taken a bad turn, only been personable and taken care of. If I have a part Im interested in, this is the first company I reach out to.

Ive used Defined for performance parts for years. They are professional and rediculously helpful if you need help locating or choosing a part. They have amazing pricing and stand behind the products they sell. If I could do 7 stars, I would.

I have ordered from defined twice now. Every time I’ve ordered, I’ve been very pleased with the customer service. The owner goes above and beyond to exceed the customers expectations. I will continue to business here until I’m no longer driving.

Incredibly knowledgeable and friendly! Its nice to talk to someone who doesnt try to sell me nonsense, he actually knows what he sells, and tried to help the customer. 5/5 will buy from again.

Great customer service, when I need a part for my car, he will give me different options. He has great knowledge on the products and the best part is the prices he will offer me and the different deals. I have bought dufferent parts thru out the years since 2013 and never dissapointed. Thanks

The best customer service hands down. I can always call for anything I need and Jordan always comes through. My go to for all my WRX parts needs

Best shop Ive ever ordered parts from. Very knowledgeable and responsive to questions.

Fantastic service. Defined Performance showed me there are still business owners who care about their customers and follow through to make sure everything is right.

Jordan is the god of good prices and great customer service. I was gonna have to sell both of my children into slavery to get my subaru to go fast, But after calling jordan to get prices, I only had to sell one!!! Thats a 50% decrease in children needing to be sold. Do the math call Jordan @ Defined Performance do it for the kids

Love going through jordan for parts, best pricing, fast shipping, and just an all around great guy. Doeant matter if you just need some parts for your racecar or you just need someone to chat with about life.. and racecars, give him a call, you wont be disappointed.

Great customer support ordered 4 spark plugs and got my tracking order 4 mins later. Will be ordering from him again.

Ordered from the website. Customer service (via email) wasn’t pleasant at all. I will no longer be ordering from this site since vivid racing and cjpony parts have both been way more professional my orders. Seems to be run by clowns.

In and out, cery knowledgable with the products being sold and great pricing!

Best service Ive ever gotten from a performance dealer