user
Springfield Auto & Transmission Repair
4 N Main St, Springfield, TN 37172, United States
Appearance
Springfield Auto & Transmission Repair
Comments
ka
Review №1

I definitely recommend this place. Great communication after dropping my vehicle off. The parts for my truck were delayed for a few days, so they provided me with a loaner vehicle until mine was fixed. Knowledgeable mechanics, and fantastic customer service.

Ca
Review №2

I have never been there Ive just spoke with them on the phone super nice and very helpful

Br
Review №3

My husband and I took our vehicle to this shop since we were told great place and same values as we have. We took our vehicle once with no known answers, no problem no one could find the issue either. The issue happened again, except this time they found the answer. We were excited to finally have answers and have out vehicle back in shape. However, we were never given a call on price or consent to work on the vehicle. We waited 2 or 3 days my husband called to find out the vehicle was done. (No call on that either). The only response, we didnt know which number to call. They have both mine and my husbands number, at least call one! Best part of the story is the price, no one thought to call us on something that was over $800. We will NEVER take our vehicles back there again. For everyone that has had a good experience, good for you! If youre new to the place, hope your experience is better than mine, but I just wanted to warn! Were thankful that our vehicle is fixed, but at what cost? When you feel unvalued as a customer and feel that you were possible ripped off.

Jo
Review №4

Best transmission shop in town,and the people are very pleasant. Ive been a customer for many years,and will continue anytime l have problem they will fix it.

An
Review №5

Honest, upfront and knowledgeable repair shop. I’ve been coming to this shop for years and continue to travel here from Nashville for all of mine and my husbands auto needs. I have complete trust and confidence in the owner and his staff, you won’t find a better place to take your vehicles!!

Jo
Review №6

I brought my Dodge Durango to them with no idea what was causing my transmission to overheat. They diagnosed and worked great with my warranty company to handle the situation. Very friendly and professional company.

Ji
Review №7

Great shop! Been using these guys for some years now. Good work that lasts. Had them do some custom electrical stuff that turned out great too.

J
Review №8

I needed a trans rebuild and some other work done on my truck. I had done business with springfield Auto and trans before and they did great work, fast, and great prices. I have also sent many people there from work and family and all of them were taken care of and had nothing but great things to say. So I drop the truck off on a Sunday via wrecker and its ready for pickup Wednesday around noon. For a rebuilt trans and odds and ends the service is top notch. The owner Shane as well as the nice lady I spoke with initially on the phone were very helpful and listened to what I wanted and made it happen. The prices are more than fair and the big thing is trust! Its hard to trust some shops but this one is my go to. If you need any work done on your car call springfield auto and trans. By the time you get off the phone you will feel better already!

Ji
Review №9

Shane and Justin have worked on several vehicles for me. They are professional and qualified. Dont hesitate to give them a call.

Jo
Review №10

They listened to me when another place had blown me off! Thats so important to a woman in need of car repair. They discovered I actually had 2 different things wrong, and had it fixed and back to me in no time! I appreciate a Mechanic I can trust.

ti
Review №11

Was very helpful and nice.

Br
Review №12

Super friendly and good price!

Ro
Review №13

AC test cost between 50$ to 60$ range at many places at this place in 20 minutes test was done cost of $22.00

Mr
Review №14

Best auto mechanic place in town by far

Kh
Review №15

This place is not only the friendliest place I have been, but the smartest place to go to take your car. I went to get a second opinion over some brakes that another shop told me I needed. when I went there they told me my brakes were good and taught me how to check my own fluids. They are honest, educational, and extremely fair in price. I will only be going here for all my car needs.

Je
Review №16

This is a great place to take your vehicle! The staff are A*mazing & super friendly.

Sa
Review №17

A great place to take your vehicle. Shane and his staff are very knowledgeable and wont charge you for what you dont need. They do great work and stand behind it. I have taken my vehicles to them for years.

Di
Review №18

Great service! Friendly staff!!

La
Review №19

I just wanted to take a minute and review Springfield Auto Transmission. As you can see I gave them 5 Stars because I am so pleased to have found this place. It is hard to find trustworthy folks and the people there listen to me when I explain what is going on with our vehicles. They have done everything from changing the oil to much more involved repairs. Once I went in for a front end alignment and they found a bracket that wasn’t holding the front differential in place and I had to leave it there for a couple of days. That probably saved me having a wreck. I will be forever grateful for them catching that. They are also fast on the repairs they do, thankfully. We had to turn in two cars back to back one time and one had some pretty extensive repairs and both were back quickly enough that no one missed anything important. These people are top notch and I would recommend them to anyone.

Di
Review №20

Excellent workmanship and reasonably priced! Very prompt and flexible with repair scheduling and they even provided emergency same day service at no extra cost when disaster struck. There are not enough stars here for these folks. ⭐️⭐️⭐️⭐️⭐️⭐️

La
Review №21

Ive been a loyal customer for 18+ years. Everyone is friendly, courteous, professional & most of all HONEST which is rare in these days & time! From pickups to cars to luxury to old hot rods, they have worked on all of em for me. They are the only mechanics I allow to touch &/or work on any of my vehicles. Friendly, courteous, trustworthy & honest...how can anyone beat that!!

pa
Review №22

Great service and knowledgeable mechanics

Bi
Review №23

I love this auto shop, and its the only place Ill take my car for mechanical repairs. I found ATR a couple of years ago when the transmission started acting up in my Ford Focus. Tracy Langston Ford charged my a diagnostic fee just to tell me they needed to do more diagnostics. I took it to ATR who determined relatively quickly it was a computer problem. They also realized that since my car was under 80k miles it qualified for a warranty, so they replaced the computer free of charge and only charged me for the diagnostic.Most recently, I took my Ford Edge in to have the Windshield Wiper switch and door latch looked at/replaced. I was quoted $700, which is about what I was expecting, but when I went to pick it up, the bill was only around $350. On the drive home, my brakes started acting up, so I took it back and they determined it was the master cylinder. Instead of making me wait a few more days, they immediately repaired it. After a few days the brakes were still feeling light and fluttery, so I took it back and they fixed it again at no charge.This shop is completely top notch. Theyre not only super friendly and helpful, but also extremely knowledgeable.

Ch
Review №24

Expert and fix what is necessary for car fixing.Thank you. Got to stop by here if somebody is near by Springfield.

Fi
Review №25

Excellent service and very reasonably priced!! Would highly recommend for ANY transmission work.

Th
Review №26

Always good prices great people takes awhile for car to be done only down fall but I would definitely take my vehicle back

Da
Review №27

They fixed my daughters car quick and were very fair on the cost. Super polite and very knowledgeable. Definitely recommend them for any car service.

Ar
Review №28

Love this place, they care for all my car needs...

Ke
Review №29

Shane installed struts and performed a 4-wheel alignment on my sedan. The car drives like a new car. Excellent service. 5 stars. Exceeded expectations!!!!

Ro
Review №30

These guys are great. One of the most honest mechanic shops I have ever been in. Would always recommend that anyone in the area with car troubles take their car here.

We
Review №31

This is the worst, most unethical shop I’ve ever been to!!! They wanted to fix issues that didn’t seem to be a problem and charge me 235!!!! And then have the audacity To call me and say well that didn’t fix it guess we need to move on to the radiator and see and if that fixes it, I guess we will just move on to something else If the radiator doesn’t fix it! and on top of that, charge me almost 600 to fix the radiator with a one year warranty! I got the radiator and have a life time warranty!! Scams don’t go! Very disappointed, especially after reading the other reviews! That’s why I went with this company, got proven wrong... would not recommend to my worst enemy!

An
Review №32

We have had nothing but positive experiences here, and it is the only place in town that we take our cars since we found them. They are fairly priced, know what they are doing, and turn things around quickly.

Al
Review №33

Good price for my repairs and nice staff.

Jo
Review №34

Great mechanics and better people. Honest and trustworthy.

Th
Review №35

I finally found an honest guy. Our family has purchased 2 cars from him and I send all of my service work to him.Make that three cars... just bought another.

Ju
Review №36

Quick, easy to deal with, and didn’t cost me much at all.

Su
Review №37

Excellent Im a permanent customer

Hu
Review №38

Great place to take your vehicle honest and up front about repairs

Jo
Review №39

Honest and reliable. My go-to car mechanics.

Ta
Review №40

Great staff, quick service!

de
Review №41

Great service

Ca
Review №42

Honest work at a fair price

Te
Review №43

Great services

Ti
Review №44

Awesome job.

Er
Review №45

Horrible customer service

Information
36 Photos
45 Comments
4.6 Rating
  • Address:4 N Main St, Springfield, TN 37172, United States
  • Site:http://springfieldatr.com/
  • Phone:+1 615-382-0089
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Transportation service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations