Second time buying mattresses here. Jenny was very pleasant and helpful. A d they were competitive price wise. Love to support this local store.
We love supporting local and highly recommend this family owned company! Wonderful service and quick delivery. He took the time to make sure we were getting the type of mattress we really wanted and needed. With a large variety of brands and styles, they are sure to have the right mattress for you! I love local businesses that care about making sure youre happy your purchase and not just making another sale. I really recommend talking with their staff about whats important to you and your sleep style, to help you get the best mattress for you! You wont regret stopping in here, where they treat you like family.
I was helped by a worker named Angela while trying to find a new memory foam mattress, she was absolutely amazing. Super knowledgeable and super kind. 100% would come back again!
I shopped at The Mattress Company in need of only a twin box spring. It was a small purchase and I felt the employee there let me know it. I was sold a fine product but the customer service was lacking. No help was offered to move the box spring and the employee was not aware if or not the back door was clear enough for me to exit through it. The employee stated they were tired and preceded to sit and watch me remove the product alone. Although the product was not heavy or cumbersome, the employee couldve been more helpful and offered assistance.
Friendly staff. Good selection. Easy, low pressure sales.
Had a wonderful shopping experience Angela helped me feel relaxed about the entire buying proccesse truly wonderful help with excellent product knowledge
These folks went way out of their way to make sure I found the right mattress for my special needs. I think I really challenged them and they were courteous and supportive every step of the way. This is the kind of service you can only get from a family owned business. I absolutely recommend Mattress Company for your next mattress purchase!
Bought a bed from mattress company 6 months ago, and the bed has been by far the most comfortable bed I’ve slept in, I love it! Buying process was great and I felt like I got more than a fair price. They delivered the bed to my apartment as well. Highly highly recommend!!
Angela was very knowledgeable about all of the products on the floor and was able to easily and appropriately respond to our feedback about each mattress while patiently guiding us to THE ONE! She showed us a variety of price ranges that still fit within our expectations. Overall a Great experience, clean and comfortable showroom and Amazing customer service.
This business is awesome and Angela Cole is amazing! My mom & I went in to check out some beds just to kind of see what was available in my price range. Angela was very helpful, well informed and very friendly! We ended up buying a bed and I’m so happy with my purchase! Thank you so much for your help Angela! You made this such an enjoyable experience!
Very enjoyable and knowledgeable staff. Great experience, competitive price, free delivery, hauled out the old, and were prompt. How often can you find all those qualities in one company.
Best place in town to buy a mattress! They are knowledgeable, helpful, honest, and easy to work with.
Absolutely blown away from my experience with The Mattress Company! I went and saw Daisy Havens there about 3 years ago to buy my mattress, and had a very comfortable and personable experience with her. she helped me pick out a bed and a frame, and had it set up for delivery at a time that was convenient with me!Last year I noticed my box spring had gone out, and they replaced it for me for free!I would give 6 stars if I could. Thankyou Matress Company!
Noelani helped me find the perfect bed! Super sweet and very helpful! Definitely recommend this place. Got a foam mattress and frame for only $308. Best deal i have come by!
I had the best experience with Angela she knows her stuff and shes a hard body stone cold Fox too boot. Thank you for the great service. She was assume!!!!
Matt and Mattress Company saved my marriage!! There we were, sleeping on a taco bed, mountains of pillows between us. We were this way for over a year until we finally walked into Mattress Company in Springfield. We tested out many beds and almost fell asleep while our kids played in the toddler area. Everyone at this store was amazing! We felt no salesman pressure, just got hooked up with a good deal but were asked to sleep on it before deciding. That didnt take long!! Aside from marrying the best guy ever, purchasing a king temperpedic may be the best decision Ive ever made. Great company, great employees, lightning quick delivery, best mattress, all equal happy wife and happy life. Thank you mattress company!!!
There OK - we bought our bed from them and because of sweat stains (through the freaking mattress cover!) they cant help us with a bed that had a 20yr warranty!!! Are you serious??I loved the bed we got for the first 3yrs but its NOT holding up, they said theyd do something to help us out and that was 10/17 this is now 3/18 not a word from them....Thanks, but Ill spend my money elsewhere next time.
I had the worst experience ever at the mattress company. Kara screwed up our entire order by overcharging us and making guarantees she couldnt keep. We ended up canceling our order and receiving a refund. However, they did not cancel the Synchrony account we set up through them, and therefore negatively affected our ability to build credit (the entire reason we went in the first place)! The Mattress Company falsely advertises deals they cant give on their website. To top it all off, Kara called my husbands cell phone from her private cell phone number and left him a voicemail asking for him to call her and explain why he canceled our order (something he had already done when speaking to the manager who was very helpful). We feel like our privacy has been totally violated because now his cell phone number is in her private cell phone for personal use. Overall, this experience made me never want to go mattress shopping again. Luckily, the kind staff at American Mattress across the parking lot helped us buy local and gave us a better deal with professional service and full transparency. I cant stress enough how unprofessional and shady this process has been from start until finish.
What a great place. Best purchase I have made in a long time. Angela Cole is the reason I sleep better at night. She let me look at my own pace and try all the mattresses I wanted to. A truly no hassle sale. Recommend her to all the folks who read this.Have her show you the Sealy Hybrid Chill Lux Firm, you have got to like this one truly. Angela thanks again..........JP
Nice selection and people. Prices seemed competitive and delivery was free!
Great store but didnt have what we needed.😟
Angela Cole is the best. So friendly, listens to what you want and isnt pushy. Very nice woman and very professional. She deserves a raise!!
We had a really great experience working with Daisy at the Mattress Company . We ended up saving money and finding exactly what we were looking for in a bed. A special Thanks for Daisy, she made all the difference in our buying experience. Thanks!
Karah was knowledgeable both about mattresses and about musculoskeletal issues that make comfortable sleeping difficult for me. She took the time to listen to my concerns and budgetary constraints, and then patiently helped me find a mattress that was a good match. Ive had it for almost a month and its going well. In case it doesnt turn out to be a good match, I know I have a 120 day trial and can work with them to find a better alternative.
Angela helped me choose my forever bed. Im so happy with my Temperpedic. Great customer service.
Careful to look at all price ranges before buying the prominent high priced display items.
After shopping around town, Im glad we desided to buy our mattress here from noelani. She was very nice and informative and helped us pick out a great mattress. She even put up with our 2 year old wanting to play toys with her and running around the store.
Got a Temperpedic mattress from here, and have to say that Matt and his team we’re phenomenal! They were courteous, answered all my questions, stayed within my budget, and didn’t beat around the bush. Even when they delivered they were timely and professional. I’ve now gotten my best sleep in ages and have even been more alert at work. Thank you Matress Company. Highly recommend working with them if you’re looking for a matress. Matt is honest, professional and will get you exactly what you need.
Staff made the experience easy and enjoyable. Absolutely no pressure. Highly recommended.
Firm? Med Firm? Spending time searching is a chore and Noelani Fisher new by observing which bed we would be happiest with. She sent us to the River Valley store to experience The Rhapsody Tempur-Pedic bed. And she was right! The results proved her right again as every night since owning it, my husband wakes up with a pain-free back! We cannot thank you enough! We are very happy! Thank you!!
Bought a Mattress from Karah today. She was knowledgable and friendly. She helped select the ideal mattress. Thankyou!
What can I say, shopping for a new bed is stressful. All the styles and names, it could drive a man crazy. Once I walked in the door, I was greeted with a hello and a few questions about my day. They were very helpful with all the information and not once did i feel pressured into making a decision. We had been to a few other stores and we found the best deal here. At the end of the day my wife and I bought a new bed and I havint loved sleep as much as I do now!!
I had a great experience here! Very knowledgeable and friendly employees and their prices are excellent.
GREAT SERVICE. SHOP LOCAL!! Noelani helped me immensely.
I purchased a standard tempurpedic mattress four years ago. Since then, I have not had a normal or relaxing full nights sleep--I constantly toss, turn, get up in the middle of the night, etc. I came to the realization that perhaps I did not choose the right mattress, so I visited The Mattress Co. Matt (manager) asked a few questions about my sleeping habits and how I sleep (side, back stomach) and then had me try out the Sealy Hybrid Silver Plush. The moment I laid down on this mattress it I knew this was the one for me. I purchased it, it was quickly delivered and setup for me and I can honestly say the past week of sleep has been the best sleep Ive had in four years! The moment I get into my side-sleeping position I fall asleep and I wake up in the morning in the same position having total uninterrupted, amazing, refreshing sleep. Finally! This mattress is a game-changer. I feel like I have my energy back and instead of dreading going to bed, I look forward to it. Special thanks to the Mattress Co. for taking the time to figure out the best mattress for me, and for a very professional and seamless purchase, delivery, and setup process. Five stars for the Mattress Co.! And five stars for the Sealy Hybrid Silver Plush! Yay!
The people there really know their stuff! I was having a stressfull day and by the time I left Daisy and Stacey had me laughing! I would give this place 6 stars if I could!
Most knowledgeable sales staff in Eugene!
Great service
Greasy used car salesman. Did not listen to what I wanted. He pushed so hard for the upgrade he lost his sale.
Super low pressure friendly service.