Called at 5:00...Hiller answered! Yay! Nail in my tire. πGreg worked me in next morning. So thankful for Greg. He is kind..willing to help and consider your situation. I showed up earlier than my appt..willing to wait. He got me in anyway! Im done...on my way..and very happy! Its only 9:55! Thank you Goodyear. Greg was a good move! Employees like him too. That matters!
It was a very slow day, there was only one other car in the shop. Four βtechsβ if you will, and yet still took almost an hour and a half to get two tires on. I wouldnβt recommend this shop. Itβs a little mom and pop shop that quite obviously employs warm bodies and hopes it works out. Find a place with certified mechanics and someone with some common sense and experience
Got me in quickly to check out my flat. Unfortunately, the tire needed to be replaced and they were unable to get the same exact tire so I ended up having to go elsewhere. The other place had a 2 hour wait to get the tire replaced, so I brought the new tire back to Hiller, and they had me back on the road in 20 minutes. Thanks so much!
Great service! Called and they were able to get me in on the same day. Service techs did exactly what I came in for - no fuss no muss. Great job!
Went in without an appointment and that took care of my tire problem in no time !
I have gone to Hiller Tire for general automotive repair for years. Highly recommended.
Greg and Brett got me in very quickly on my lunch hour after I put my oil change off for way too long and had no oil left. Wonderful service! I would give 10 stars if I could!!!
This place was my saving grace. My muffler and exhaust pipe needed to be replaced. I live in St.louis and being a ways from home made things stressful. They were able to see my car right away and get me on the road in about an hour and a half. Greg was wonderful and very kind. Brett did fast work! Best part, we made it home, quietly! πDefinitely a great place to trust to take care of your car!
Exceptional service and great value! Both techs were very knowledgeable, friendly and honest about what needed to be fixed and what could wait. Greg, the manager, was also very personable, helpful with information and demonstrably motivated to provide top-notch service at a reasonable rate. Additionally, for what itβs worth, the store was unexpectedly cleanβeven the restroom. As long as the prices remain competitive, I intend to return and keep returning for work on my vehicle. With this management and crew, I highly recommend Hiller Automotive!
We were from out of town and our muffler was hanging on by a thread. We called 3 places and no one was able to help us because we were headed home that day. Hiller listened and helped us. They werent condescending or patronizing. I said the muffler was dangling and they took it right in, checked it, and told us how much it would be. It cost much less than we were expecting and it was fixed quickly. We really appreciated their help and customer service! Thank you!**Also, I mentioned I was a teacher and Greg thanked me for working so hard during the pandemic. I really needed to hear that because we dont always feel appreciated or seen and it has been a really tough year.**
I was Initially referred to Hiller by our mechanic, he indicated it was the cheapest alignment in town! I was happy about the price for certain but the customer service is what really blew me away, they are kind and knowledgeable they made sure I was completely aware of the issues with my car and after fixing the cars issues by my mechanic they offered me an additional free alignment. I just find the best companyβs are the ones who provide more service than they are paid and hiller does exactly that! Thank you for the all around service you provide
I needed several things done to my Corolla including new tires and brakes. Greg and Robert at Hiller Automotive did an amazing job, not only telling me the problems with my car but showing me them as well. I appreciated everything including the fast service. Thanks, guys!
Great customer service. They were able to get me in for a new alternator same day.
My low pressure tire was not just filled with air, it was diagnosed by a capable young man on 6-10, repaired then filled, and I was on my way. In the past, it was filled and anything could have happened. I am truly grateful !Thankyou Hiller Automotive !
Very helpful. My exust was hanging down. I live 30 miles away. Hit the tracks on s grand. Broke my bracket. 45 minutes untill close. They fixed it. Very thoughtful if them. In my time kof need. Thank you; so very much!!.
I was on a road trip passing through Springfield IL when my brake fluid line busted and I couldnt break anymore. I took it to firestone first and they told me they didnt want to do it and they sent me over to Hiller. I called Hiller and Greg Wooding answered and I explained my situation and told him I have to get back on the road because I dont live there. Even though they closed in an hour, he told me to bring it in for them to take a look at it. He told his crew to get cracking at it and they finished replacing my brake fluid line in 45min and had me back on the road. If it wasnt for them, I wouldve been stuck on Springfield. Good people.
My daughter was told it would be $25 to $30 for them to diagnose her a/c blower motor. When she got there she was told it would be $60 to $75 for them to do it. She left and had it done elsewhere.
Guys here got me in and out quick. Professional service quickly is hard to find these days. Got my business.
Bobby & Greg were awesome & honest. In & out no problems at all. Highly recommended ππ½
Customer Service is still alive and thriving in this business! Great job guys... Thank you so much
I called to schedule my oil change & rotation and they were able to squeeze me in after work the next day. They even offered to drive me to work if I dropped off in the morning, but I start before the shop opens.I had an appt pop up for work shortly before I arrived that started 30 mins after my service started. I told them about it; they said they would do the best they could and it would most likely be 30-45 mins. I was AMAZED when they had it done in about 20 mins! Thanks for going above and beyond!
Greg and his team made my tire replacement quick and painless! They have affordable prices and were very helpful.
They helped me with my tires when no one else could (3 tire places & dealership). Sending all future business there.
100% recommend this repair shop! Being a woman we always have to be on alert for being scammed. From the first interaction, I felt safe. Josh was down to earth, honest and pretty accurate on my quote. I had my vehicle towed in and he got it repaired in approx 3 hours. Their prices were extremely reasonable in comparison to 5 other shops I called. I WILL NEVER take any of my vehicles to any other shop. Hiller Automotive is the ONLY shop I will ever recommend. You guys have found a loyal customer! Thanks
Josh at Hiller is one of the nicest auto repair guys I have ever had the pleasure to interact with. Iβm not a good driver by any means, and since moving to Springfield Iβve needed a consistent and quality repair shop to go to. Hiller has been all that and more looking out for me and for my poor car. Great, fast service.
This place is a rip-off quoted me $44 for a PATCH of a tire. Might as well get a new one at that point.
Would not recommend price mark up is almost double the cost of parts .$160 part cost me $300 and then $130 labor.
First experience with Hiller. Car wouldnt start, they repaired a blown fuse for under $100. Another shop might have installed a new Johnson Rod for $545.72, and I wouldnt have known the difference. Thanks for your prompt service, and I shall return!
Quick and friendly service
The people here were very polite and knowledgeable. Prices are fair and they are quick to assist and answer any questions or concerns you have. I will definitely be coming back for any automotive needs!
Great service at good prices! Had my car fixed in just a few hours, was very upfront about the pricing, and stayed in consistent contact throughout the repair. Definitely will be coming back for all of my car needs.
These people are true gems. Honest and dependable. Prices are very reasonable. I had to have a lot of suspension work done on my car and when another part broke a few weeks later, they just fixed it on the house. Super awesome.
132 hr for any vehicle work is ridiculous. And they wonβt even tell you how long the labor takes. Sounds like some free money scams to me
I had a big metal thing in my tire. Called and they said come right in, fixed it and plugged up the hole in tire from the 3 inch long metal spike that was in there. I did not have to wait long and the waiting area was clean and not stinky. Go there and be happy! Oh yeah, it was affordable.
I own a BMW and not only were the prices fair, but they were willing to fix and check anything wrong with it. This is definitely a better alternative than going to a dealer. I have taken my car here multiple times for issues with my car. Always have been satisfied with the service provided. Would recommend due to great service, knowledge, and customer service from Seth the manager and the mechanics at Hiller Tire and Auto.
Good service. Car was making a weird noise, they identified it and got it fixed within an hour for a decent price. Didnβt give me the ring around like a lot of mechanics do. First time there
I went for an alignment they did a good job and and out fast thank you
Hiller Tire and Auto is a great business. Seth, Manager, is very friendly and easy to work with on all customer issues. Prices are very reasonable and often much less expensive than competitors. Highly recommend.
Friendly staff willing to do whatever it takes to get you back on the road!
Seth is a lifesaver. Bought a used Ford F150 that has just been one issue after another. Started with a broken rear spring. I had purchased new springs, brackets and mounts and decided I didnt want to tackle it myself. Seth got them installed in half a day at a very reasonable price. I will be calling him again for further repairs!
My exhaust pipe was dragging the ground and honestly scared me to even drive it. The people at Hiller eased my worries and even though they couldnt fix the entire problem before they closed, they made it driveable and safe until i can get to a muffler shop. Thank you so much!
While theywere good getting the work done, they wer disingenuous in their quote and final billing on a master cylinder brake job. This Id precisely why we are have mistrust in mechanical rrpairs
Customer friendly, straight up guys.
Very reasonable prices also were friendly and courteous. Found the problem my vehicle was having with a low tire light and fixed it right away. Would definitely recommend Hiller Automotive in Springfield, il.
Ill be going back for all my car needs while in the area.I got a flat - called around, either got the run around (from Honda of Illinois), or really high prices on tires. Called Hiller, I believe Seth answered the first time I called. He told me that my tire was discontinued - which nobody could ever tell me, why? I dont know. He then offers me another brand that is at a great price, and says they will be in Monday. Drop my car off on Monday, everything is fixed properly, I was even called about a possible part missing on my car BEFORE it was remedied/charged anything. It was an operator error with the TPMS that was remedied, no big deal because they asked before doing anything with it. These guys really know how to run a business and earn a customers respect.5/5 great service.
They were very professional and very well priced
Great place to get your car fixed π
Very trust worthy people. Ive never had an issue in all my years getting work done here.
Fast and friendly service
Awesome people! Always friendly and quick service A ++
They are efficient, meet my needs, and get me back on the road !
Bought a set of aftermarket rims from Tire Rack and Good Year M/T Rs 265/70 R17s from Sears. The rims were $170 and the tires $270 a piece. I have a little money wrapped up in them.Sears got the balancing COMPLETELY wrong, as the steering wheel had a very noticeable trimmer in it. Decided to go to Good Year.Long story short - they had some type of malfunction with the tire mounter/balancer that wound up putting several scratches in 1 on my 3 day old rims; the first one they tried to do.I was NOT pleased; however, they took care of their customer and got a new rim from Tire Rack that matched the one they scratched up.I wound up taking the tires somewhere else for balancing; however, they did two things:1. Stood up and determined they couldnt do this combination of rims and tires, as the machine had some type of issue with securely holding onto the after-market rims.2. Took responsibility for scratching my brand new rims and made it right by getting me a new one.I give them 5 stars for being a stand-up place and knowing when to stop doing something because to continue might cause more harm than good. In this day and age of everybody thinking they can do anything (when rarely they can), its nice to see a place know when they run into a limiting factor and they adjust to it; even to the point where they say, we shouldnt continue.
I have becoming here for years. Seth Cooksey (the manager) is excellent and always makes me feel like I am the only customer that matters at that time :-). That is very refreshing in this day and age. I tell all of my friends and anyone that asks about this establishment. I have never been disappointed. Seth deserves a raise!!!!!!!!!!!!!!!!! Karen Ritterbusch
Picky about who works on my corvette! Took it there for wheel alignment after suspension overhaul and the kid did a good job on it, was pleased how good it tracks on the road.
Good products and great service was provided. Would recommend to family & friends!
Very friendly Helpful services has great
Very helpful, never any sort of runaround!
Great service, and nice n quick!
Friendly and fast service.
Great place for auto work
They fixed an issue that green Volkswagen was too incompetent to fix and had it solved in minutes. I had taken my car back to green twice and they never did get it rite!
Uses Hunter Hawkeye Elite for tire alignment
Wouldnt give me pricing over the phone for work to be done on my car. I have at least $300 worth of work on my sensor replacement alone. Couldve been in their pocket. Ridiculous and shady. Not very competitive.
Only place I take my car! Awesome service and I always know they will make my car better!
Great and fast service, i like it.
Excellent. Seth knows his stuff.
Business pays attention to their customers.
Its okay but not different from other places
$20 for tire rotation, which is $5 more than some other garages.
Been a customer for decades. Professional staff; always busy.
Great place and very honest!
Seth is a king as far as custom service. Without him this is just another repair shop. He makes it the go to repair place.
Guys are good in the shop
Great service!