Jake found the last water heater return in the country for me. He was very nice and extremely helpful. I really appreciate how easy he made it for me.
I came here Sept 2019 for plumbing parts, and the guys were very knowledgeable, helped me with my build for my DIY water softener system install. Just wanted to post and give em recognition for their help, theyll advise you what you can do and what you cant unlike a major hardware store.
I walked into Moore Supply in Stafford to be greeted with a smile and handshake from Shane. It was such a pleasant experience especially after coming from Morrison supply who the lady didnt seem to want to help me at all. This is my first time to remodel anything and it is a guest bathroom. I am nervous and overwhelmed by the process and all decisions involved.He made it simple and easy! They have my utmost appreciation and loyalty! Thank you, Shane!
What other retail business is not open on Saturday? Lame.
Tina is awesome!!! She went above and beyond to get my part I needed for my faucet. Thank you Tina for all your help!
The staff was so professional and polite
Great Customer Service ! I know nothing about plumbing and they listened, understood snd sold me what I needed - very helpful.
WE ARE NOT COMING BACK!We WERE the loyal customers of Moores for over 10 years, always happy with their suggestions and service. But, we will never shop there due to the unexpected 35% restocking fees on returns caused by Moores inadequate products suggestions. Warning: its impossible to exchange a faucet within the same brand without the 35% penalty, even though this brand is prominently featured in their store. To add insult to the injury, Moores emploee kept repeating: no problem while issueing the skimpy refund. In fact, IT IS A BIG PROBLEM - the customers should be informed in advance about Moores shocking restocking fees. We lost over $100.
Great store and management, first class operation
They know what they’re doing, one of my preferred stores.
Theyre okay if they keep the price down
Yes thats really convening store