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Starkville Computers
100 Russell St Suite 20, Starkville, MS 39759, United States
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Starkville Computers
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Ai
Review №1

I went in there in a panic because I thought my computer was on death row. Left with piece of mind after they figured out it was an easy fixing, and I was just being desperate and dramatic. Great customer service! 10/10 would go back, but hopefully I dont have to!

Da
Review №2

Great locally owned business with knowledgeable and honest staff that won’t try to up-sell you.

Ni
Review №3

Very generous and knowledgeable. Customer Service is their #1 focus.

Sa
Review №4

Great service. Parts took some time to come in. However, this was not the fault of Starkville Computers. They made sure to keep me up to date through the entire process. The repair took no time at all once the parts finally arrived. Happy customer here!

Fl
Review №5

We love Patrick and the whole crew! Everybody is super easy to work and always do a great job! We highly recommend and use them for all are Technology needs!

He
Review №6

Excellent service, staff are very professional and helpful. I highly recommend this place for all computer repairs.

Su
Review №7

I purchased my laptop that I use for work at Starkville Computers. Patrick was super helpful in helping me pick one out for my needs. Service after the sale is also great (minor issue, that was my fault as it turns out). Great folks all around!!

Ad
Review №8

Truly amazing service. I am a new student and believed I had a problem that would take hundreds of dollars to fix. Mr. Richard fixed it in less than 5 minutes. I met the owner and many of the staff that were kind and care about customer satisfaction rather than making a quick buck. If you need something repaired, dont wast your time with anyone else.

St
Review №9

Technology is vital to our busy real estate office, and Starkville Computers keeps us up and running! They take time to understand our business and what we need to serve our clients. When any issues come up, Patrick and his staff work with us closely until the problem is resolved. For regular computer maintenance, networking, troubleshooting, consulting and so much more, we depend on their expertise, recommendations and prompt service!

co
Review №10

Hands down the best customer service in the world! Even though it took almost three hours, it was well worth the wait to have my stuff moved to a new laptop and have everything basically set up for me. 10/10 recommend seeing them about any computer maintenance. They are so sweet and helpful, I will definitely be coming to them if anything is wrong with my new computer.

An
Review №11

Fast service. My computer was fixed in less than a week (screen replacement). They also did it far cheaper than I expected. Its as if I never damaged my computer in the first place. Oh, and the staff is very friendly as well.

Sc
Review №12

Our computer server crashed at Scottys Wine and Spirits and Starkville Computers was at our store 10 minutes after we called them. They did an outstanding job. Great service and fair price.

Ch
Review №13

They were knowledgeable and promtbat finding the issue.

Me
Review №14

They are very helpful and provide you an excellent service. They just do not want to sell you things but try to help you to find the best option available to you.

Ba
Review №15

Fabulous experience! These people know their stuff; theyre fast and efficient. Highly recommend!

L.
Review №16

I would definitely recommend Starkville Computers for all your computer needs! I am a student at MSU and was having major issues with my computer. I brought it to Starkville Computers, and the staff was so friendly, helpful, and knowledgeable!

As
Review №17

Thank you so much for the laptop charger, my boyfriend needed it for finals. We definitely will be coming back after he is done with finals.

Ka
Review №18

My husband brought his laptop here to be serviced for a malware problem. He did so at my recommendation due to the positive things Ive heard about the place in the past. Our experience, however, was a fairly unpleasant one. He was told at the time of drop off that repairs would take anywhere from 6 to 9 business days. When he called to inquire about the status of computer after 12 business days had passed, he was informed that they had only just started working on it. It wasnt until the 21st (TWENTY FIRST) business day that he was contacted by Starkville Computers and notified that his PC was fixed and ready for pickup. In terms of the actual service they delivered in that his laptop is now fixed and working properly. However, in terms of the wait time it took on the delivery of said services, I am highly disappointed. He had to go nearly a month without his PC, which is a hardship for most people and especially a graduate student. That kind of turnaround time is simply ridiculous.UPDATE/RESPONSE:Patrick, you do not have a Lee in your system because this review was written under my maiden name; thus it does not make it any less accurate nor does it make my husband any less of an actual customer. Ive noticed a trend among all these Google reviews in which you individually laud any positive feedback and lambaste any that is negative. Your response to my own review has been no different. Instead of perhaps apologizing and asking What can I do to make this better? you have the audacity to try to make me feel as if its MY fault I have a bad review as a customer. You havent taken accountability for your poor service at all.A few words of advice: Constantly surveying the web for negative reviews just so you can counter them isnt going to raise the overall reputation of your business. Providing better service to your customers is.

ru
Review №19

I called Starkville Computers because I didnt know how to set something up on my computer and Richard very patiently walked me through the process! Truly wonderful service! L. Helms

La
Review №20

Great service. The techs were quick and friendly and fixed my Macbook Pro hardware issue in just a few minutes without charging me anything. It saved me a 5 hour roundtrip drive to the Apple store in Birmingham. Thank you Starkville Computers!

St
Review №21

I purchased a box store computer, and successfully crashed it in ONE DAY. I called Starkville Computers with the issue, they sent a replacement and packed up the crashed unit for me to return. Guess what?? They were the same price, and had a MUCH better unit. Talk about customer service!!

Ge
Review №22

I called before their opening time, but didnt leave a message. But someone called me and said he noticed a call from this number and just wondered if he could help me. Turns out he could and did. Although he didnt have the product I was looking for, he was courteous and helped me with the problem I was having. The next time I need a computer store I will definitely go to Starkville Computers.

Jo
Review №23

So friendly and Helpful!!! The staff is wonderful and very knowledgeable !

Ri
Review №24

Every business owner has a fear of computer failures and when we had one of ours fail, I took the machine to Starkville Computers for a diagnostic. The computer was a stand alone that ran an application that was critical for the mission of our business and when I was told the machine had a bad motherboard Starkville Computers went to work immediately. After further diagnostics, the hard drive was also failing and on top of that the warranty had expired two weeks earlier. They were able to retrieve the the files from the failing drive and were able to get a new Lenovo up and running with minimal downtime. I was contacted after normal business hours and was able to get the machine in time to finish a time sensitive project before the deadline. Thanks Starkville Computers!

Br
Review №25

Ok

GO
Review №26

Great service, very knowledgeable and friendly!! Have used these folks on multiple occasions with no complaints!!

Fl
Review №27

So helpful and nice!! Great group that can answer any questions you have !

Wa
Review №28

Great people and great service

Ry
Review №29

Their staff are very helpful. Needed thermal paste and they let me have some of theirs since they were out of stock

Al
Review №30

They were very helpful in locating the hardware I needed. I will certainly send business their way in the future :)

Am
Review №31

Personal service from friendly people who call to make sure everything is working ok even after the issue is resolved. This is an example of a business which makes other small town businesses work at a big city pace.

Aj
Review №32

Went in to get another angle on my broken computer after taking it to another computer repair place and avoided the $50 deposit of the other place as the helpful clerk told me something fast and easy and did not charge me a dime for it.

An
Review №33

I downloaded a bad BIOS file. One of the workers, DW (i think he said thats what his name was. He is the one with a sweet beard), helped to try to fix the problem, pro bono. Although he was never able to solve my problem (it was something only Dell could fix), he seemed to be very knowledgeable, polite, and an all-around good guy. So I give 5 stars based on the fact that the customer service was so good, not because my problem was fixed.

Do
Review №34

They were very helpful and trouble-shooted my internet problem. Great bunch of guys to work with.

Em
Review №35

Excellent, friendly service! If you have a computer question, this is the place to call!

Al
Review №36

Went in to confirm the trouble with my laptop; I was happy to be greeted with great service and advice even against the potential of a sale.

Na
Review №37

Its OK, the labor cost more than the actual part, but at least they got the job done right!

Av
Review №38

Thanks

Information
20 Photos
38 Comments
4.4 Rating
  • Address:100 Russell St Suite 20, Starkville, MS 39759, United States
  • Site:http://starkvillecomputers.com/
  • Phone:+1 662-324-7272
Categories
  • Computer repair service
  • Computer accessories store
  • Computer consultant
  • Computer security service
  • Computer service
  • Computer store
  • Computer support and services
  • Telephone company
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
From the business
  • Identifies as veteran-led:Yes
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