I literally hate. This. Store there two women in there who are very lazy and. Rude I asked them to help upload money on my current card. I come in there all the time to do it and the. Said they manager. Do not allow it when I was in there. The other day and they still did not allow it and when I ask to speak to the manager the lady has gotten an attitude saying that its a holiday ain’t nobody tryna deal with this she had a really snobby attitude and did not help liek she was. Suppose to I don’t even know why she. Even works there

If you offer appointments for Covid19 testing, ensure you have enough testing supplies for those scheduled appointments. Waited for an hour in line for a scheduled appointment only to be told that they have run out of testing supplies... Poor supply chain management.

Worst Walgreen weve experienced ever. Dont waste your time to go there. Poor service. I hope yall improve your business. Do your job good and to help people what they need. Please be friendly and be nice . Thank you

There is a reason they have 61 reviews and less than two stars. I just waited in line for over an hour to get my vaccine and no one came to help me. I walked up to the window and they told me to check in at the window I had already checked in over an hour past.The little girl behind the counter had no idea what was going on and they took almost 20 minutes to fill each prescription. You would be better off driving to West Point or just going to CVS

Am traveling through and had difficulty refilling my prescription in a previous state. Ended up leaving that state without my meds. Miss Britney in the pharmacy understood my urgency and said to come in the next day and meds would be ready. She was very pleasant. They werent ready when I came in, so was promised again they would be ready the following day. Came in again and they were not ready. However, once the pharmacist heard my story, she promptly got my meds together and I was able to leave in 1/2 hour. The staff was very pleasant throughout all of our interactions.

I’m highly disappointed in the pharmacy department. I scheduled my daughter for a rapid testing. I received a reminder the morning of the appointment and I did as was instructed. As I arrived to the drive thru, I waited in line. There were about 3 cars ahead of me. Once I made it to the window, I informed the lady I was there for an appointment I made for COVID rapid testing. However, I was told the system was down. I proceed to ask how long will the system be down and the lady responded “I don’t know” along with a shrug. I think certain things like this should be brought to customers attention prior to arriving. That really was a waste of my time and day.

Last month was only given 1/2 of my prescription. When I realized it, they acted as if I done something wrong. I wasnt the one who mis read the prescription.One month I needed a prescription filled that my mothers regular pharmacy was out of. They told me I could only fill it if I transferred all her medicine from her regular pharmacy.All signs say can pick up prescription in as little as 30 minutes. Impossible! I dropped a prescription yesterday at noon. Told could not be filled until the next day. Called this morning at 10:30 was told it would be ready by noon today. Got here at 12:30 at drive thru. Two cars in front of me. Finally got to window at 1:30. Closed window for lunch right in front of me. Now still sitting here waiting for them to return from lunch. I can almost assure you my prescription will not be ready when they return after me sitting in my car in line for almost 2 hours.Anyone should agree, this is ridiculous!DEFINITELY MY LAST TRIP TO WALGREENS! I JUST GOT MY PRESCRIPTION!

Really wish I had read these reviews before setting up my meds here. Such incompetence. Wanted to get prescriptions sent to my house since I hated the long drivethru lines but I never got any notification that they received that request. When it was time for meds I had to jump through a few hoops to cancel that deliver request so I could pick up in-store. When were they ever going to send it out? Nothing they do makes any sense

Honestly wish I could give less than a 1 star rating. Service in the pharmacy glacier slow everytime I have to go in. My information wasnt put in correctly the first time creating a situation where the employee treated me with disrespect and rudeness and refused to admit her wrong and failure at her job. If there was another pharmacy in Starkville that would accept my insurance, I would go to in a heartbeat.

These dimwits need to HIRE MORE PEOPLE. It should not freaking take an hour and a half to service three cars in the drive thru. Absolutely astounding how incompetent this place is.

I made an appointment for a COVID-19 rapid test here for 12:15 pm. I arrived early as was instructed, and was behind about 6 cars when I entered the drive-thru line.I waited until 1:30 before I even made it to the window, only for them to bluntly tell me I had to come back at 2 after their lunch break (keep in mind my appointment was scheduled ahead of time for 12:15).I did as instructed and came back at 2, waited 45 more minutes, then went home, waiting another 6 hours until the test results were emailed to me.Needless to say, they are terribly slow....

Pharmacy drive thru line is always long and slow. I’ve come at different times during the day and the line always takes at least 20-30 minutes.

Walgreens of Starkville, Mississippi has to be the slowest most unprofessional pharmacy in the world. We have been sitting in line for well over an hour. The line is literally around the building. On top of that you can drop off your prescription and come back the next day and it still isn’t filled. After waiting over an hour you pull to the window and they have the audacity to have a bad attitude!!! If I could give 0 stars I would!!!!

Atrocious service. I Waited one hour and 31 minutes to drop off a prescription for a friend after surgery with 5 only cars in front of me. Not only did no one answer the phone inside when I called (spent 36 minutes on hold) but the staff was incredibly rude when I finally did get to the window. They also had a sign posted saying they would close at a certain time for lunch, which I hope they tell all those people behind me in line for hours. Worst pharmacy experience I have ever had.

The pharmacy is the slowest I have ever experienced. Not only did I have to wait almost 8 hours for a prescription to be filled. I had to wait one hour in line to pick it up. I will be taking my business elsewhere. It is ridiculous. The pharmacy needs a complete overhaul or training for its employees to understand the meaning of express pickup.

Do yourself a favor and do not go here! There is a woman that works the front and the phone. You cannot ask a question because she will talk over you. She loves to hang up on customers. She runs this pharmacy. So if you make her mad by calling and asking questions she will make sure it takes longer for you to get your meds. Obviously the pharmacist doesn’t care because they allow it. The absolute worse pharmacy I have ever dealt with. The worst part is Walgreens let’s it happen. So clearly the pharmacist doesn’t want to work or they would not allow this from an employee. A clerk at a pharmacy should not have the power to decide who gets their medicine.

Maybe the worst retail pharmacy in Mississippi. Rude customer service by pharmacist and staff to healthcare providers. Unprofessional.

The can’t do a thing

How are they closed at 7 pm, because workers did not show up.

First time using them, and the worst pharmacy EVER. Medication has been out of stock for over week with no estimate of when it will be in.

Drive thru takes (on average) 10 - 20 minutes, Per Vehicle. If youre behind 3+ cars, bring a crossword puzzle 😅

I wouldn’t suggest using this location! Worst Walgreens pharmacy I have ever encountered. I will never use it again I promise you that.

Worst customer service. dont waste your time.

Dont go here unless you want to deal with the rudest people on earth that don’t know how do to their job and don’t care about their customers whatsoever

Yet another bad experience with Starkville Walgreens. They steal meds make sure to count you pills. They dont call your Dr. For refills like they are supposed to. I have had 2 partial thefts of my RX from this walgreens. Dont bother reporting it the GM and Pharmacist cover each other. Rarely ever get a order correct then make sure to count your pills. Now the pharmacy has decided during lunch when people use their lunch time to pick up RX walgreens has decided to close the pharmacy from like 1230pm to 2pm. Im not sure what bonehead decided to close for lunch but that doesnt work for your customers. Walgreens has until I see my Dr. In January and i will never use them again. Did I mention they steal meds! They never go out of their way to help you in any way. Something is always wrong then its always an argument instead of just helping you. Fix the way complaints are made. We need to be able to report places like this to corporate office. I tried to file a complaint and it would not take it. I have tried to call and gotten no where.

I’ve had some minor issues with prescriptions at this location but recently had the worst experience yet. Will be switching to CVS as soon as possible. You have to speak to 5 people 5 different days in order to get a problem resolved and they still have a hard time. Makes absolutely no sense...so disappointed.

Im a regular at this location and the staff is what makes this store. Especially these two employees Bilal and Sue. Mr. Bilal will literally help you with anything. Always nice and respectful and dresses professional. Ms. Sue is an absolute doll they make this store. These two are assets to this location!

I took a prescription there and paid $81.52 for 1 oz of cream. Later, I learn this cream is available non-prescription 4 oz for $15. Im not happy! To top it off, I was told the item wasnt in stock and I had to go back the next day to get my over-priced cream.

I absolutely love the Walgreens in Starkville. ALL of the staff are extremely nice! They always go out of their way to help me. They always greet me at the door with a nice greeting. I wouldnt shop anywhere else. The pharmacy is always fast. The new manager is a very nice man. I wish I could rate them much higher. Keep up the good work Walgreens.

Not much to inspire confidence . So many things going wrong. Toni B was supposed to give the injection, came out, then went back to work on other things. I asked for the high dose flu vaccine and completed all the paperwork. Taking an unusual step, I asked to see the packaging to verify. It was a different type! So, we went back to square one and did the paperwork for the correct type.The people seemed miffed about this, as if I were too picky. Asked to speak with store mgr, who didnt see any problem, since they did get it right on second try. Asked for contact for regional manager and was refused. Does not inspire my confidence in their approach to quality control.Took a long time to do every step and were not at all friendly.

I went to the pharmacy and waited 15 minutes just to have a prescription refilled. I never got a text saying it was ready (she never put it in the computer) so I called and literally was on hold for 1 hour with automated voice telling me 1 caller ahead and then 2 callers ahead and to top it all off I had an automated voice tell me they were closed. I dont know who is in charge but this is worse than bad service

We have issues every single time we try to pick up medicine. We have the Express pay and they refuse to do it every single time. Our company pays for any medications on a separate credit card, so I shouldnt have to pay out of pocket because of their screw ups. The last time, a worker named Latoya even started yelling at me when I had to come inside on my BROKEN ANKLE because she refused to check for the card and kept telling me I needed a coupon for that medication. Lo and behold, another worker, Kelsey (who was wonderful) typed in my name and found it immediately. We are tired of the rudeness and incompetence from this store.

Fast, polite, helpful

Don’t go here unless you want to wait a week for your prescription.

The staff is always friendly and very helpful to me.

This place is horrible. They never get my daughters refills correct. She always has to either go back or wait until the next day to get it because they cant get it right. Very long waits also and not very costumer friendly.

I see a lot of very negative reviews but Ive never really had a problem here? Maybe Ive never had a good pharmacy experience but I found the wait here comparable to the wait at other places. Theyre not lightning fast, but nobody is, in my experience. If its going to be a long wait, its usually easy enough to go home and come back after a bit. Folks at the pharmacy are nice enough. Checkers at the front are average. Certainly not rude, but not exactly joyful. I always get in and out with what I need though so no complaints!

Waited three hours and then they said, were going to contact the doctor to make sure the dosage is correct.

Had a prescription dropped off at nine am went back about 1230 to wait another thirty minutes all to be told the medicine was out of stock. No contact attempt was made so I just wasted hours of my day for nothing.Learn from my mistakes and do not get prescriptions from here.

The staff who work there are awful. They have no problem avoiding customers when needed. I was there trying to get some photos for my passport when i was totally ignored until a lady came and she had no idea what she was doing. Then we waited for another lady who came and told her what to do which was basically written on the screen.Anyway, we took a picture and I told them I need eight of them. The price on the screen was showing to be around $16 . When I came to pick up the photos, they told me my total was 70 some dollars for freaking eight 2 by 2 inches photos that are clearly made of paper. I had to take them anyway because i was so in need to get them for my passport. It was the only time in my life that I felt i was getting robbed while i am watching.

I have been using Walgreens as my pharmacy for many years but this one in Starkville is THE worst one I have ever been to. Awfully rude staff, terrible customer service. They have the worst attitude if you ask questions. Very disappointed. Not even worth rating it one star.

Do not stop by this location. I don’t know if they are short staffed but they are unbelievably slow to fill a prescription. I was fourth in line at the drive thru and sat for over an hour. When you go inside there is no difference from the drive thru. Very slow. Take your business elsewhere.

Too bad this is the only location in town. Ill start by saying that this location could be sooo much greater with better leadership. It appears that the lack of customer service with the mgmt team trickles down to the employees. Very rare do you get a welcoming smile, greeting, or anything else for that matter. There are a select few that display good customer service, however the remainder appear to not enjoy their job and lack professionalism.

I don’t intend to go back. Employees in the drug part do not know what they are doing. Tried to get me to pay for a flu shot when I know for a fact that my insurance company covers my shot in full. Wasted 20 minutes of my time here never again. Needless to say I never received my shot, was told by Walgreens that some flu shots are not covered by insurance which may have been true but still... just go to cvs in Starkville for good fast knowledgeable service

The worst manager ever! The worst costumer service

Please close this pharmacy it the worst i have ever used

We waited at the pharmacy Drive thru for 20 minutes without anyone helping us. VERY poor service!

Absolutely terrible service!!! Dont waste your time with the pharmacy, it will take them days to fill your prescription.

The customer service is horrible. I won’t be shopping here again.

They take FOREVER!!!!!

SO SLOW, and they apparently dont care. Second drop-off prescription lane is never, ever open (looks like a break-down they havent bothered to fix inn over a YEAR)! Left, and wont be back...

Insanely slow pharmacy. The Walgreens app is really cool for filling prescriptions but Im not sure its worth it.

Went by today, Sunday. I like the Columbus Walgreens because I can get closer to the entrance. However, it wasnt worth the effort. Of the six items I needed, I found two. There seemed to be only two employees there. I did find some duck tape on the Sell shelves but guess what -- no price to be found anywhere. What gives? I miss the old Walgreens.

Called to refill a prescription and was on hold for 20 minutes. When the lady finally picked up she was extremely rude and not helpful at all.

After waiting in line for cart full of products the clerk says they are only taking cash. No signs no warning etc. Went to the ATM to get cash, not working either. Pitiful. 30 minutes wasted

Rude manager.. bad customer service

They are to dam slow 😡😒

The people that work in the pharmacy are rude and disrespectful.I work in a clinic and I have to call for patients sometimes and when I call they are rude and unpleasant to talk to.The staff in pharmacy need to be replaced with friendly people.I have called other Walgreens in different cities and they are friendly.I would not recommend this pharmacy to ANYONE.

Rude staff

Pharmacy is pathetic