Have always had a good experience in here. They seem to always have what I need. Staff is friendly and helpful, and prices are pretty good.

Went shopping at staples in the Staunton location was treated very poorly by the employees and the manager at this location when I was very respectful to them... I had seen several things in a discount bin that they had in several of the isles and was told they were a certain price then when I went to the counter to check out they tried to charge me so much more than what the merchandise was listed for so I spoke to the clerk as well as the manager and they told me that it’s not there problem and the items were not supposed to be in that discount bin.... so I was humiliated at the checkout line by both the clerk and the manager by having those items taken from me and making it out like it wasn’t there problem and it’s not there job to ensure that all the items are placed in the proper places with the accurate prices on them... as the manager stated to me that he is not going to follow people around and make sure things are placed back in there proper locations... I will never shop at this staples store again... they are extremely rude unorganized and disrespectful...

The lady up front was very rude. They didn’t go through with their price match guarantee even though they have posters up all throughout the store. The manager was very rude as well. Overall I wouldn’t recommend shopping at the staples in Staunton, Virginia. Their overall quality and customer service has really gotten poor.

PURCHASED A COPY MACHINE HAD A ISSUE WITH IT NOT WORKING TOOK IT BACK THEY REPLACED IT WITH NO HASSLE VERY POLITE AND NOLIGABLE THE REPLACE MENT IS WORKING FINE /I HAVE NEVER HAD A PROBLEM WITH STAPLES THANK YOU VFW POST 2216 212 FRONTIER DRIVE STAUNTON VA 24401

Ive been in several different Staples stores and there is not a single location with as many friendly and helpful employees and management!!The tech salesmen dont make you feel pressured into buying anything but they do answer your questions and explain features on products, warranties, etc. so you are well informed. Example: a laptop I just purchased the tech associate, Travis, showed me that the laptop I ended up choosing has a terabyte of extra storage and understood my concern when I asked about anti-virus software slowing down the computer.Ive seen the General Manager, Jeston, help customers, carry out a customers purchase for them and run a register. His supervisors are always on the floor helping too.Thanks Jeston and crew for always helping, you guys are the best!

A great staff with a great copy center ! They are on time, and professional. They do summer events for the community, and care foe their customers. They have saved the day for me on many occasions. THANK YOU for being great !!

The prices for specials seemed to be fairly in line with our expectations. However, after standing on the floor for 45 minutes waiting for assistance I left without purchasing anything. To be fair the gentleman at the computer desk was busy with a customer, told us he would be with us, and then a line formed. There were 3 associates spotted on the way out of the store that were idle with no customers. Will take my money somewhere else.

I used to work in a different copy center and I have to say this center is great! They are efficient, organized and well run! Kayla got my order done quicker than I thought was possible! Thank you guys!

Staples has really went downhill in customer service in the last few years. There seems to be nobody on the sales floor to help people, and those behind the tech desk act as if helping with questions isnt their job. This store used to be great but management has run it down with employee cuts to save their bottom line. I expect to hear its being shut down soon.

Overpriced on absolutely everything. However they do price match. Make sure you comparison shop online 1st, or youll get ripped off by paying full retail price at staples

They have one of the most helpful & knowledgable group of employees especially their computer customer service people.

I placed a copy order online. Due to my misunderstanding, I ordered the wrong thing. They are reprinting my order for me at no charge. Wow! What great customer service! Thank you to the girls working in the copy and print area!

The electronic operator repeats your call will be answered momentarily but that is untrue. I have spent up to 20 minutes waiting without an answer. I was in the store when an employee commented the phone has been ringing off the hook today, still no one was answering. The tech staff is very helpful but you need to go into the store and wait without chairs. This lack of service will be the downfall of this store.

Good selection. Need more store employees for help. Prices fair.

People who work in copying & printing are outstanding. Regular clerks in other departments are ok.

Clean, well organized & stocked store with very helpful csas.

I had to fax some information and the guy that helped me was so patient and helpful. Staunton Staples is an excellent store!

Great store the associates are always will to help yeah!!!

Awesome. Very helpful, answered all questions, guys in tablet section are amazing..

I just came in to buy a computer. Only the tech support guy can sell computers apparently and he is swamped with people needing tech support. My desire to buy the computer is spiraling to near zero waiting. Cant the cashier just grab me one and check me out? Guess not. :(

Went here yesterday (10/6/18, around 3 or 4 pm) to print something from their print service stations. I had never used them like this before and I wont do it again. Worst experience Ive ever had there in years. So not only were the computers down for the actual person to help us, but she was rude to the point I almost walked out. Ive never used the self service printers before where you have to scan a code and all kinds of stuff. So I didnt know you needed a card to do it, the girl was rude when I said all I had was cash. Practically ripped my cash from my hand and put it on a card. Gave me the card. When I said hey I dont know what Im doing on this can you help me she was very short with me and my friend. Like it was an inconvienve that we needed help using equipment weve never used. She wasnt friendly. The only helpful thing was that we finally got all of our stuff printed. After she helped me we just did my friends stuff on our own. After that we went walking thru the store to look for some classroom supplies and got a couple sale items. When we checked out tho the stuff rang up differently. When we asked why the guy said the sale starts tomaro.... Then why put the tags out more than 18 hours before the sale starts? That was odd to me and a bit confusing because we couldnt see regular prices with sale stickers and tags over them. It wasnt a very great experience and I can say Ill be returning to the libraries to print my things in the future due to this experience. I use to love this store, I wasnt at all impressed with either associate who helped us. Didnt even get their names because no one was wearing a nametag.

I love my Staunton Staples they have always made my visits pleasant n have always wrkd wit me

Its Staples. Mgmt people are great. If staff doesnt know, mgmt always seems to.

Great selection of items, staff very knowledgeable and helpful. A bit pricy but look for specials.

Waited 30 minutes for employee help and got nothing.

Never crowded. They accept Android Pay. Tech and office supply store. Friendly staff.

I used to be an employee of Staunton staples. I was treated very poorly by management there. Last week my fiance and I were walking through the store, where a manger named Stefan followed us vigorously from the back of the store to the front. We finally turned around and asked why he was doing so, and very meanly accused us of stealing and that he was going to basically stand right behind our backs and breath down our necks until we leave the store. We were highly offended that management would accuse someone of such a horrid act when we were merely walking in plain sight minding our business like every other day and place. We then went up to the store manager, Jeston, and explained very nicely as to what had just happened. He went from being very understanding, to calling Stefon over. Stefon denied saying those accusations, and instead of putting the customer first like all retail environments should, he took the other managers word and very rudely demanded we get out of their store and never resolved this horrible conflict. We then proceeded to call and make a compliant to customer service, where again, no justice was done. On top of that, we also contacted the district manager, Dennis, which was also a very lazy and uncaring manager through the whole scenario. I am utterly appalled by the lack of decency and respect the management gives to serious conflicts where the company is profiling and discriminating innocent customers. I will never allow myself, nor my children to ever walk into a company as evil as them.

Had exactly what I was looking for. Easy quick check out.

Good prices on most items

Easy to find what I need

Was ok but need to keep more stock of pencil cups needed 6 and could only find 3 of same kind

8 u. Ur right 4 r 5th 43tt4

Great chair, very nice

Clean, well organised, and friendly staff.

Got old computer checked out, no charge. Need a new one, boo

Just wonderful help was great

Good place for school supply

It sucked to be there, they made a simple exchange into the most stressful moment of my day.

Printers don’t work

I have had a horrible experience trying to get business cards made here at this location. Not organized at all!!! Its taken 3 weeks and now they seem to have lost them when they called and said to come pick them up. Crazy and NEVER again.

Helpfull employies

They pitch more than a car salesman to buy extras and they wont sale you a product unless you buy the extras

Manager very rude will not shop here again

Customer services was rude.. In the printer, fax department.. Acted like they didmt wanna help..

Always helpful

Great selection