Thank you for making our repair fast friendly and proficient. The staff was so great, and our truck was back when promised. 10 Stars.
My insurance company recommended them to me so I picked them to take my Honda van to get the catalytic converter that got stolen replaced. Place did a good job in a good timeframe. Very clean premises which makes it even better. The workers there are friendly polite and clean. Definitely have my business in the future.
Superb customer service! I took my car in for repair on the bumper at 9 am and my car was done at 5:30 pm on the same day. Alfonso keep me updated on the status of my vehicle via text messages and phone calls throughout the day. They also took the time to wash my vehicle so it was nice and shiny when I picked it up. This is the best auto body shop that I have ever used and if i ever need any other work done to any of my vehicles i sure will bring them to Caliber Collison.
Totally satisfied is an understatement. Caliber really took care of my car and fixed it beyond what they were supposed to. They noticed another dent that initially we didn’t see and they still took care of me. The girl at the front desk was really inviting and empathetic towards me and even handled an issue with my rental for me when it wasn’t ready. They were very efficient with my repair and got me done in no time. Usually when you get your car repaired you expect it to be in the shop for weeks!!! They took only a few days!!! Almost made me sad cause I wanted to drive my rental a few more days lol, but who can complain with quick service!! Marisela was very good at communicating throughout the whole process. She is very attentive to you and you can see and feel her smile even through the mask!!! I highly recommend this place to anyone who needs repairs to their car. Very friendly and efficient service, I am thoroughly impressed.
Kevin & his team were wonderful! We will only use Caliber Collision for body work on our vehicles. Their texts kept us updated & they worked hard to make sure we understood each step of the process. Kevin worked directly with our insurance and made sure everything went smoothly. Thanks so Much!
Caliber did not have a record of my appt which was made 4 wks prior and my new appt is now another 4 was out!
They were all very thorough and organized even though extremely busy, Daniel explained all of the details prior to doing the work and even though he told me it would be 3-5 business days, he had it ready for me the next day by closing and it turned out beautifully. I will definitely recommend Caliber Collision and in fact already have. Thank you
It was a rear-end traffic collision and the damage was pretty bad but when I send it to CALIBER Collision OMG it looks like new.Thank you Brian and the rests of the team.
Great customer service! My vehicle was recommended to this shop from other party insurance. Very happy with the results, will come again or recommend anyone looking for a repair/paint shop. A1
I had work done to my door. It bent back the wrong way. I got recommended Calibor Collision. Everyone who worked there was great and easy to deal with. The work they did to my truck is just ok. I’m missing a side panel on my steering wheel. I contacted the person that was handling my claim about the situation. He really didn’t do anything about it. Also My door won’t open all the way, it’s something very noticeable that they should have seen before they gave it back to me. The paint job is spectacular and matches my truck very well.
I had my rear window and rear dash replaced. I like how they kept me informed with every step in the process by texting starting which stage my car was in and moving onto. Very professional and friendly staff. They scheduled my rental car and arranged to have me picked up. Once my car was ready o was even able to leave the rental with them so I didn’t have to worry about finding a way to turn it in and pick up my car..
Hoping to never have an accident again but this is the place I will return to if that does happen. The process was easy, communication great, everything explained. Customer service was amazing, very attentive and helpful.
Brian was great! Very knowledgeable. Work was done very quickly with good communication. I was very pleased.
Highly recommended, excellent customer service.Daniel went above and beyond to return my vehicle back to me on a day they were closed for business. This is my second time using this business and they are and will be my #1 pick.
Kevin was very customer service oriented and confident in the work they do at Caliber. He went over everything that was going to be done with the car and what was going to be checked once they take the car apart. Had car completed ahead of the time discussed when first bringing car in. They even cleaned and vacuumed out my car which was AWESOME!! and unexpected!! Thank you Kevin for representing your business well!!
The GM goes above and beyond to make his customers happy! It was the first body shop I walked into and everyone was happy to be working there. I will definitely be a return customer need be.
Had some insurance work done and it was done very well. Had a later issue with the undercover and they fixed it for me. Wouldnt take any money. Great service. Highly recommend
Brian is such a great guy to work with! He kept me informed on what was going on with my vehicle and how long it would take to get back. He also searched out the best deal for tire replacement. You can’t even tell the vehicle was in an accident. The body work is perfect!
My catalytic converter was stolen from my Honda Pilot. Caliber is a shop that is contracted with my car insurance USAA for inspection and estimates. Caliber did not personally fix my converter but they helped with the whole process. My car was sent to Cherokee muffler to be fixed and then returned to Caliber for me to pick up. The customer service I received from Kevin was great! Kevin and Caliber handled everything from the time my car was towed to them and till I was able to pick it up. Customer service definitely deserves 5 stars!
Met with a hello and can I help you. Went to get estimate and repair of car.
We were taken care of right away, I didnt get his name who helped us, but he explained everything that was going to take place with my car. He was very polite and kind.
Got into a car accident and my insurance referred me to them. It was the best referral. They are clean, professional and will keep you informed every step of the way! Ask for Nick! Very happy with the work, it looks like my car is brand new!
Great service, really friendly helpful staff.
I went in to get a estimate on some scratches I had on my 4Runner, and the they were able to polish them out no problem. Great customer service, had me taken care of in no time at all.
Fast and friendly service getting an estimate. Great people....
Caliber was able to squeeze me in on such short notice, as I was getting ready for a cross country roadtrip when my light got busted at a gas station. They were super knowledgeable in working with my insurance company and got my car fixed up right away.
I took my car here for repairs after a minor fender bender back in September 2020. (Took a while to move forward with the repairs secondary to insurance waiting to hear from both parties involved.)I took my car in for an estimate on 12/18/2020, and set an appointment to drop it off on 12/28/2020 at 8 AM. Estimated timeframe was after the new year weekend ~01/04/2020. They were able to repair my front bumper and color match it well. New grille and license bracket were placed. It was done in a timely manner. I picked up my car right before the new year on 12/31/2020 at 4:30 PM. Overall great experience. Friendly staff. Decent rates. Walk-in rates are a pricier as opposed to going through insurance (from my experience - I had received a walk-in estimate in September following the incident.)
This is a very customer oriented shop! Alfonso is great! Great customer service. I highly recommend this shop!
They we’re awesome!! Very fast And friendly.. I would recommend this place for everyone!!
The staff was amazing and very knowledgeable. Usually when you go to the repair shop its a stressful time but they were so kind and explained what was wrong and needed to be done so even I (not knowing much on cars) understood. Hopefully I wont need to go back but if so this is the shop Im choosing.
Excellent service from beginning to end.
This was our second experience with Caliber Collision. They are fantastic! Very professional and thorough. We will definitely return if ever we need this type of work done again.
This is my first time dealing with Caliber Collision. I am very happy with my experience with them. From the first phone call with Nicole, to the last interaction to pick up my vehicle from Kevin. Caliber Collision answered all my questions and kept me in the loop of how the repairs were going. I highly recommend Caliber Collision.
Great customer service, fast service and they kept me updated every step of the way
It started off well when I was brought in and I had a completion date for my car to be released from the body shop. I recieved a automated text day before telling me my car was coming alongNicely then I get a call call that says my car wont be done till that Friday. I figured ok Friday itll be ready then Friday comes and itll be Monday they were backed up with cars needing paint.The Monday comes to pickup my car and it looked good in the shade then next day I see they scratched up my passenger window with a disc sander. So im having to take my car to another location to have my window either repaired or replacing it. Over all I was not happy with the outcome.I didnt like the fact when I called that day to let them know the damage on my window they didnt deny it and offered to replace it right away. So that told me they knew it was damaged and didnt mention it hoping I wouldnt notice it.I dont like being lied too I also went with AAA recommendation with this shop. Every location of workmanship will be different. I wont hold this experience against the next caliber collision to repair my window
I pull a 5th wheel trailer with my F350. Due to an accident, my tailgate became stuck in the closed position, and it had to be lowered so that I could connect my 5th wheel to the truck. This was an emergency the day it happened, because my 5th wheelhad to be moved that day. I called Caliber Collision in Stockton, and they said I could bring it in right away and they would help me if they could. The manager assessed the problem, and was able to get the tailgate to open. I was extremely grateful for his kindness. He even charged me nothing for his work. The people who work here are very kind and clearly care about people. Such people are very trustworthy. I highly recommend them to do a consciences work and treat you right.
Staff was very helpfull and team overall did a great job getting back into my vehical.
Drop my car off September 1st and Im left in the dark until middle of the month only to find out that my car would be a total loss
Excellent communication, professional work and completely trustworthy! Not much more needs to be said. Exceeded my expectations.
Excellent service by people who are serious about what they do. And they were Great. Shout out to Alfonso. THANK YOU.
Kevin took care of my X5. I was actually late for my appointment but they were very kind and understanding. They will take you through each step of the way in the repair.. thank you so much !
From customer- I. WilsonI’m extremely pleased with the level of work and expertise the crew at Caliber Collision performed on my rear-end collision & hood damages to my 1 year old vehicle! You guys ROCK! Special thanks to Kevin. He went above and beyond to make the whole repair process easy! He updated me on everything and any changes that was happening on my car. I couldn’t have asked for better results! My car came back looking like I had just bought it from the dealership a year ago! Thank you all!!! Great job!!!
Excellent work on my car!!!
My company vehicle was involved in an accident and was sent to Caliber Collision by our insurance company. From start to finish the staff has been excellent! They went above and beyond to accommodate us by coming and picking up the vehicle from our office and taking to their shop for the evaluation. We worked closely with Kevin, he was very friendly and helpful. He always kept in communication with us through the entire process. I highly recommend Caliber Collision to anybody looking for a honest and efficient auto repair company. They made this experience so effortless and delightful. Thank you!
Great work, finished early and professional customer service kept me informed every step on the repair.
Kevin was very informative each step of the way. He also worked with me in picking up my vehicle. He made sure my car was perfectly fixed. Like new!
Great customer service, they do they best work and done in a timely manner.
I would recommend this place. Best customer service staffs so friendly and my car was done so amazing. Thanks Brain he the best.
Car got hit pretty bad. Insurance had sent me here. Best thing they could have done! From the beginning to end was the best!!!!..very professional and on time. Went above and beyond for me and my car! My car looks like I bought it right off the lot. I’m Still amazed how my car looks. Best shop in Stockton! Keep up the good work! Highly recommend this place. Thanks again to everyone who helped me.Frank Monsivais 2011 Dodge Charger 👍🏼
Just got some more work done on my car today they added some pieces on my front bumper I wanted to change my look and they treat u so good 👍 and like family they do great work I wouldnt take my car anywhere else u want paint body work this is this best place
We brought our Lexus SUV into Caliber Collision to have them take a look at the door trim that came apart on passenger side door. Daniel, the store manager came to look at the problem. He quickly replaced the broken parts. I asked him how much the labor and installation would be. To our surprise we were not charged for the work that was done. Caliber not only took care of our paint and body work for our vehicle, but they replaced the broken parts on our door trim. What a great company, we cant thank them enough for the great job they did.
I felt like family they treated me as if I was their best friend or family member and kept me informed each step of the way made my truck look brand new, They have worked on my truck before and did such a good job I came back to them again
Fantastic body shop. Insurance company sent me to get repairs at this place. I didnt know anything about it and was going to use a different shop that I used to go to but I figured might as well give this place a shot. I cant fully evaluate the repairs yet but everything seems to be in order. But their customer service and professionalism is excellent. They updated me on the repairs regularly. They gave me phone calls and texted me. The people at the shop I interacted with were very professional and courteous. The repairs were done fast and in a timely manner. When I went to pick up the car, they even washed and buffed the car. Fantastic team! I will use them again in the future and will recommend them to my friends and family.
Brian and Daniel provided an excellent service. They friendly and professional excellent customer service
My car has been there for two months due to a car accident. Every time I call them to get an update on when it will be done, no one can tell me other than the manager. The manager is never available due to being very busy. I am told I will get a call back and never do. I need my car back and fixed. 2 months is too long. I need a good answer.
Wonderful customer service, Brian was amazing!!!!
Thank you to Brian helped me out very much, I appreciate him and his team. Excellent service from everyone there. I will definitely recommend them to anyone needing work done on there vehicle. My car is back to its original state. Thank you Caliber Collision.
My special thanks to Alfonso Valdivia for his professional and courteous assistance. It was a good experience and Ill definetely recommend Caliber Collition to my friends. Thanks for your service!!
Car was done in a timely matter and looks great. Looks like new. They did a great job.
Everyone is very professional and super friendly. Great service thank you
Management and staff were excellent throughout the entire process of getting my vehicle back to normal.
Caliber Collision replaced sunroof glass. Their work was done professionally and showed their expertise with level skills work was performed.
I went into see how much it would be to get a scratch fixed on my car. They were very helpful and polished the scratch out as a courtesy. If I ever need body work done in the future, I know who to call. Thank you Caliber 😊
Very helpful Very fast work Very nice
Great customer service Kevin was awesome ! It was fast and easy process getting my car fixed. Definitely recommend caliber on north Wilson way
Very good and professional repair shop customer service is very good easy to talk to and friendly staff friendly staff
I went in to go get pricing on an alternator for my Mazda 3. The Service Advisor I spoke with was able to assist me with pricing. Even though I decided to get my alternator somewhere else, I am still very satisfied with their customer service.
Had troubke with my vehicle door and side skirt. Manager Daniel was on it !! Fixed my problem in a matter a minutes. Highlt recommended. Go check them out on wilson way !!
Because they not only repaired my car but followed up to make sure you are happy. Very honest, reliable and trustworthy. You wont be disappointed and if you are they willing to help solve your problem. Speak to Bryan. Every one who works there are way theyre cool 😎 too..
So far so good👍🏾Update: Great and smooth customer service. Great work😊
I LOVE CALIBER COLLISION. THANK YOU FOR EVERYTHING
Had to take my car back to their shop for a repair that they didnt catch the first time. Now the same part is acting up again. I will find a different shop.
I have been to this place 2 times. First time years ago they fixed my car to all my expectations. The second time they gave me the unfortunate news that my car was totaled. They gently explained it and were sensitive to the shock I was in. They also held my car and wouldnt release it until I was able to clear it out. Great experience
Good honest a little over priced
Extremely professional and awesome service. Kept me informed through every step of the repairs and returned my vehicle repaired and impeccably clean. Would recommend to friends and family I will be going here again if I need any more repairs.
The customer service was excellent!
They took good care of my truck they were awesome and fast would recommend them to anyone..
I just picked up my car and it looks newer than when i first got it. Kevin was great with keeping me posted on where they were with my car and detail. Definitely will be taking my car back, hopefully no time soon lol. But if i ever needed too again Id go back. Excellent customer service as well . Thank you again.
They havent finished repairs after 3 mos. I was in an accident in September, they took my car for 3 weeks and only fixed a quarter panel. When I took it back(under warranty) they said I probably had suspension DMV and definitely a bent driver shaft. Also mentioned a few other parts in early October, its now 5 days till Christmas and they wont return my calls or contact my insurance company which recommended them! Now my rear tire wobbles and makes a rubbing sound, probably a bent rim or damaged rotor. Just waiting for it to completely fall apart I guess!!
Got my car back and it looked great. Kevin always kept in touch with me about what was going on. They went the extra mile for me.
Caliber Collision went above and beyond to accommodate me, and for that, I thank them very much. I highly recommend Caliber Collision. Being in an accident and getting your vehicle repaired is normally a headache and nightmare, between working with your insurance and then the establishment youve chosen for repairs. At Caliber Collision, they made a stressful and potentially expensive situation easy and worry-free with their excellent customer service by Nicole (who was kind enough to reschedule me 3 times) and attention to detail by Kevin (who patiently explained all of my options in getting my vehicle repaired).
Brain was the man!
Excellent
They kept me updated, did great work on my car and made sure I was taken care of. Great place to go for repairs.
The Stockton Caliber staff was polite and professional. Melina made sure I was informed regarding payment options and had my file ready when I got there to pick up my vehicle. I will definitely recommend this body shop to friends and family. Thank you!!!
This was my first experience using Caliber Collision From my first contact with my auto service advisor, Brian Bartolomei until the completion of the job everytning was very painless. Brian met me in the parking lot and started taking pictures of the damage of my Honda Crv. He asked a series of questions about the parts that I needed. He explained each step of how the service was going to be performed and the timeline of parts that were going to be ordered and delivered. I was very grateful and really pleased at the professionalism that Mr. Bartolomei demonstrated. I was also very pleased about how the estimate was spot on and I really felt that the price of fixing my damaged car was extremely fair. I will tell all my friends and coworkers about Caliber Collision if they are ever in need of any collision repair.Cindy Moreno
Very professional was extremely satisfied
Thank you guys for the nice and clean work I am very satisfied with how it all came out and how fast you guys was able to get the job done I rate this 5+stars if anybody needs a friendly fast respectful secure amazing quality done on they car I would recommend this place also got a good wash and clean with my repairs😁
Cannot recommend highly enough!!!Brandon took SUCH good care of me... I had some idiot in an F150 use my vintage, pristine Miata as a parking lot, right before Christmas (because, you know, the holidays arent stressful enough... :/ ).Brandon kept in regular communication with status updates, made sure I was comfortable with & understood what the process was, and once we moved into the repair stage (after much wrangling with effing Farmers Insurance), I received regular status emails. They do an amazing job with communication!The best part, though, was going in to pick up my baby... I couldnt be more thrilled!! Its PERFECT!!! The paint match is seamless! And they detailed the car, inside and out!!Everyone there is friendly and helpful, and they really cared about getting it right, and getting me back in my car and on the road!If you ever find yourself in the unenviable position of being in a car accident, take your car to Caliber, and ask for Brandon.It will be the silver lining to that car wreck cloud of suckage!
I love the experience
In this place everyone is SUPER nice. Its a busy location so it takes a while to do the repairs so give them a call once in a while just to remind them that you want your vehicle back. But they are awesome getting the job done right. + Free popcorn & drinks while they bring your vehicle to the front.
We took our car there to get fixed the are very fast and efficient. Not like Arizona it took 3months I will definitely take my car here again.10 stars
The customer service is where its at. I cant give enough stars. And to boot they wear red on Fridays to support our troops that are out still fighting for our country and helping others ♥️
They are So awsome! Somewhere I would go again and recommend! Melina was a great help!
I normally dont give reviews but I felt the need to give this one.Kevin is FREAKIN AWESOME!!!Kevin has great communication skills and informed me until the VERY end about the status of my vehicle.Kevin will FIGHT for you. Kevin stayed on top of things with MY Insurance company and ALSO the Insurance company of the person who rear ended me.Its like he bent over backwards just for little ole me.Kevin is WILLING to work with you on the storage fees. My Insurance Company didnt pay my repair bill and I was out of work for over a month... As I didnt have transportation.Therefore, my vehicle just sat there at the repair shop and accumulated storage fees.Kevin was willing to work with me on that as well.I was also served Peanut butter and chocolate cupcakes... and they were JUST DELISH! 😋Overall, Kevins customer service is just FREAKIN AWESOME!!!
I will take my vehicle to this shop for service again. They take care of their customers.
Caliber collision is the greatest place .they make my 2015 hemi challenger very beautiful. They fix the quarter panel and paint the right side on car .but never judge the car is repaint