They serviced my Honda Civic.I went in for an oil change on a Tuesday morning. My cover underneath was scraping, I had attached a zip tie to keep it together. When they gave me my car back I noticed they fixed the issue and added the two missing screws . Thank you so much and sorry for such a late review . Customer service at the front desk was also very good. I’ll be back soon,even tho I live an hr away !
They are very friendly and kind. Specially the one who helped us Chris Fredericksen. He is very accommodating and he is very helpful because it’s our first time buying a car we’re really nervous about getting approved. They really did their best to get our desired budget every month to pay the car. I thought it was impossible for us to get a NEW CAR for being a first time buyer. But they did it! I’m so happy I did the right choice in choosing Honda Stockton. I ended up getting the 2022 Honda Pilot Touring and it’s so amazing! It has a LOT of features! I love my new car! 10/10 Good job guys. 👏🏻
Went in to purchase my car Friday, Carlos was great. He was welcoming, such a people person. He was able to sale me exactly what I wanted. Amazing customer service.
I worked with Rafael, Justin in the sales department and Michael in financing. I haven’t bought a new car in a while. Buying a new car during the pandemic was challenging. I wasn’t sure when I would get a vehicle do to shortages of supplies. I wasn’t sure if I was going to pay more because everywhere I checked, cars were being bought before they arrived. I was a little apprehensive at first. I did my homework and built a car on the internet and sent it out to several dealerships. Stockton Honda, in particular Rafael contacted me right away. Rafael made the experience great. There wasn’t one moment where I felt pressured. In fact, because I lived out of the area they afforded me extra time to make decisions or to come pick up the car. Rafael kept in touch with me and made sure I didn’t have any questions.I ended buying a CR-V Hybrid, AWD. I love the car and especially saving on the gas.My partner wants to buy a new car next year. We will for sure check in with Rafael and the group he works with. Thanks Rafael!!
I had a wonderful experience working with Mario Garcia and the rest of Stockton Honda staff. They listened to what I was able to offer for the car we ended up with for my daughters first car. No hesitation to make it work out for her. Mario kept in contact with us when cars were available and what fit into our budget. Thank you Mario for making my daughter happy with her new Civic. Ill definitely be back next time we need a car.
Everyone was super helpful and patient! I found my dream car super fast and was off the lot with it the next day! Definitely staying with Stockton Honda. :)
Tim K. Was extremely helpful. I got the car I wanted and more for a better price then other local dealers. I was given a fair price for my trade in and the whole process was easy. I can’t recommend Stockton Honda enough. The finance manager Richard was also helpful and great to work with. If this isn’t your first stop when looking for a Honda it will probably be your last stop.
Drove all the way from San Jose to try to get one of their Civics that were in stock. Unfortunately, another buyer got to it before I did, even though my sales guy, Frankie, did everything he could to hold onto it for me. Luckily, they sold me an Insight, which was 100 times better than the Civic, and crazy good on gas for just a couple thousand dollars higher than the Civic. They even included Auto Butler, since I wasn’t keen on the color, but that with Auto Butler it would help maximize the finish on the car. Highly recommend them. Was in and out of the dealership in under 3 hours.
My experience with Stockton Honda was phenomenal. This was my first time purchasing a brand-new car and the whole team made it easy and efficient. Ive been wanting a Honda Fit for a long time, so my dad and I traveled pretty far to get a blue one, since there arent many available right now. We were helped out by Christopher, who was kind, knowledgable, and incredibly communicative, and he even helped us out on the phone before we made the long drive. It really felt like he wanted to make sure that I found the perfect fit with my car choice! I loved my experience here, and I would definitely come back the next time Im in the market for a car.
Mario Garcia made the experience easy because he is very knowledgeable, polite and he took his time to show us the car features. Before going to Honda we had gone the other dealerships and he was by far the best.Thank you Mario for your assistance. I will definitely recommend my friends to you. 😀
I am so happy to go a little bit more from home to find my car. Very happy with Stockton Honda for all their help and patience. By far the best experience that I had purchasing my car. Very Professional. For your next car purchase consider Stockton Honda. Thank you Justin, Jeff and everyone for a great car buying experience.
Eddie Gomez is always super nice and friendly. He takes his time looking through my service history to see what I need done, and reminds me about it. Also, he makes sure my car gets service in a timely manner. I appreciate his excellent customer service.
Frankie and Manny at Stockton Honda made this a truly positive car buying experience. They were both with me every step of the way, and were constantly checking in to make sure I was doing well. In fact, everyone I met at Stockton Honda was friendly and accessible. I am glad I bought my car there!
Oscar Guevara in the service department did a phenomenal job providing my family with 5 star service! We came to Stockton Honda with a comprehensive insurance claim and Oscar showed tremendous leadership gaining approval from multiple insurance adjusters in a short time and getting us back on the road. Thank you to Stockton Honda for hiring and promoting top notch associates.
I was having a hard time finding an Accord as well as a monthly payment. So Stockton Honda was my very last resource. Luckily I was able to find the right car. Justin emailed me a worksheet and some numbers. So therefore I decided to go in and at that time Erick was my sales guy. Very polite, helpful and everything was very well explained. I was there maybe for 2 hours. I thank Erick for the time and service. Thank you Stockton Honda 😊
Love this dealership! I have purchased 3 cars now and have always had a great experience. Salesman Chris Frederickson is the best, he has helped me each time. I recommend him to all my friends, Stockton Honda is the best and only dealership I trust!
Senior Salesman Franky took care of me and made me feel at home while purchasing a new Civic Type R, I couldnt have asked for any one else. Made my buying experience fun. His manager gave a even better number at the end before heading to Richard the finance manager. Thank you Damien for pulling the car out of the showroom floor. They work together to serve you. Thank you Franky and the rest of Stockton Honda Team 😎 thumbs up 👍
It was a pleasure from the start to the beginning. Aaron P our salesman was very helpful and professional!I would recommend anyone who is interested in purchasing a vehicle from Stockton Honda to ask for Aaron. No pressure but you will leave there a happy camper and because I did! 😄
Richard Lagat was extremely helpful in addressing my concerns. I definitely recommend going to him for any of your automotive services!
After making an appointment I still waited 2 hours. They did an oil change job and apparently brake fluid change I didn’t need (they should’ve asked if I really wanted it when I didn’t need it. They should’ve recommended I wait til next oil change.) my fluids werent topped off. My tires air wasn’t checked. Found out couple of days later they needed air. DID THEY REALLY DO AN OIL CHANGE??? Or just add oil to top it off?? I won’t be back!!
It was my first time purchasing a car, and my salesman Ryan N. made the process super quick and easy. He was extremely transparent and communicative throughout the whole process. I really appreciated how I wasnt pressured to do anything that I wasnt comfortable with.
Lorenzo is always friendly and has a personable personality. Makes every trip fun even when you are spending $200 out of budget. I always do my maintenance through Honda to keep my baby up and running.
Well, I only went to Stockton Honda because it was close to work, if not, I would have preferred to go to Modesto. I scheduled an appointment for 7:30, I even arrived 20 minutes early. I wanted for the service advisors to come out and assist. Well, we went inside and they said I had an appointment scheduled with a specific service advisor and he will be right with me. He can in and assisted the lady that DID NOT have an appointment before he helped me.Fast forward 3 weeks later I was pulling into my driveway and heard something scrap underneath my car, which was unusual. I I spect it and noticed that the metal cover is falling off, and further inspection I noticed that there was 2 screws missing in the front.I went in and luckily Mike was extremely helpful and got me in and out within a matter of minutes, which I absolutely appreciated.
My experience with Stockton Honda was exceptional it was good it was just too bad that the parts that I needed were not in stock. The cashier called around to other Honda Dealerships trying to find the piece for me that I really appreciate it because I was willing to go the extra miles for that part unfortunately no dealership had it in this area which would also be a problem. Called everywhere from Sacramento L Grove Tracy Modesto etc. none of the dealerships had this one particular parts might want to take a look at that
Repairs were made on my Honda in a timely manner. Cost was reasonable considering I had a lot of thi gs done. Thank you Stockton Honda!
After receiving a notice that my Honda Civic had a recalled fuel pump, I immediately called Stockton Honda. They ordered the part called me and I made an appointment. Matt, my service guy, was friendly and efficient. I was there in less than 10 minutes dropping my car off, assured that it would be ready early in the afternoon.When I picked the car up, again, I was at the dealership approximately 10 minutes out the door no charge of course for the recall part and install; everybody friendly.Actually, I was pleasantly surprised, I did not expect to have this positive experience .
Really appreciate the professionalism from the staff at Stockton Honda -from the moment we walked in the door with a Trade-In to the moment we drove off of the lot in our new car. Thank you Ryan for the great customer service- being so helpful, friendly and knowledgeable and Gin for your efficiency and awesome sense of humor......thank you both for actively listening to what we needed to fit our situation. We really appreciate the excellent service weve received at this location since relocating to Stockton. If youre looking to purchase a vehicle in the Central Valley, I definitely recommend Stockton Honda. Great staff!!
I just purchased a 2018 Honda Accord from Elk Grove Honda because I was always told that Stockton Honda are rude to their customers. I wished I wouldnt have listen to the naysayers because this is my 3rd visit to Stockton Honda and every staff member I come across have been nothing but nice, helpful, professional & proficient! Especially Service Advisor Eddie Gomez! Hes always so helpful to me with a smile. Even the cashiers both ladies were super nice and happy. Thank you Stockton Honda for helping me with ALL my Service needs.
Rafael, made this experience very easy & fast. Such a good sales person.
I had an excellent experience shopping for a new car at Stockton Honda. My salesman Ryan was exceptionally knowledgeable and helpful. I appreciated his low-key, no pressure approach. I’m very happy with my new HR-V.
Honda has always took great care of my car and I always Very welcoming answer all my questions and did a great job.
We have become part of the Honda Owner Family! What a great experience with the Service Team! We decided we needed a roof rack to accommodate our travels and Honda went above and beyond to have it installed and before the end of the day for our trip! Kudos to the Honda Team for creating an excellent 1st time Honda owner experience!
Really enjoyed the professionalism and customer care that Richard T. provided for me. He was really helpful. He made the process very easy for me to get my service work done, drop off my car and pick it up. I would highly recommend service with him and the Honda auto team.
Stockton Honda has the best customer service, fast, friendly and willing to answer any questions you have. Their technicians are fantastic and do a great job. I don’t trust anyone else to work on my Honda Civic and prices are good too.
At first around 9AM opening time, I waited for someone to help me out. Watched maybe 5 Sales reps or Management walk right past me as I waited to be helped. I did have to call their main number to get help. But, when I finally received Service from Eric he did an amazing job and listen to my needs. We did get a larger vehicle which was our goal. Let me tell you my car turns heads! But anyways, Thanks a million to Eric for your wonderful service! Also, Frankie who never forgets a face and is always so kind and respectful treats his customers like family! Michael from Finance who did an amazing job! and I dont know who is the used car manager but also Thank you for helping with our trade in! My Hearts Happy!
From the moment we walked into the dealership, to the moment we drove away in our new Honda Ridgeline, Stockton Honda was a place of excellence! Each person on the team, from sales to service, is friendly and very well-trained. They are eager to help and fully capable. The professionalism is apparent. I completely understand why they are the number one in sales in northern California! We were treated fairly regarding the price and with great respect and courtesy. We truly appreciated the enthusiasm the members of the sales shared for our new truck. Its a good feeling to know they really like their cars and trucks and believe we are fortunate to be purchasing one with them. It is so wonderful to be able to trust this dealership. This is our second truck from them and we were excited to work with them again! Return business is the true sign of the expectation of a quality experience. We look forward to buying Honda number three at Stockton Honda!
Stockton Honda has amazing service. Richard in service helped me out a lot. He had said my car wouldn’t be done for at least 3 days. He had told me the mechanic worked OT to fix my A/C and condenser. I got my car the very next morning blowing icy cold. Very impressed with how professional and determined the workers are. Overall was a great experience will be back in the future. Thanks Stockton Honda!
Frankie Santos hand down the best/awesome salesman! Not to make this post to long but he was very helpful and kind never tried to make me rush to any deal ect.. I am very pleased with my purchase and the deal that I got! Thank you again Frankie I really appreciate your time/professionalism!
Fantastic experience, everyone was very professional and thorough.Painless from start to finish. The best pricing among all the different dealers I checked with.Great financing terms and rates.
I really enjoyed taking my car to Stockton Honda for my oil change. They work fast and have great 😊 communication skills. Love ya guys.
I bought a new car from them, two months later I came in for a routine oil change and my fog light was out, asked them to check it. Not only did they break my fog light, they never fixed it. They broke the clips from my front bumper, and never put windshield fluid in. I called management about the fog light and the bumper. They fixed my fog light but my bumper they tried to say they couldn’t do much. But if I had an issue with the bumper popping out to mention it again. So I did, and the service guy didn’t care. Stockton Honda has just become rude and careless.
The staff were professional and kind. The service on our vehicle was completed timely. Picking-up the vehicle was very coordinated and we were in and out within minutes. Overall, I recommend Stockton Honda for your service needs. I do however recommend that you set an appointment ahead of your visit.
Amazing people thank you so much for your help. Brandon was nice and knew the answers to all of our questions. Very helpful and knowledgeable.
First of all I had an appointment at 8:00. The overall service was the worst service Ive ever received at an automobile service center. Never, ever again will I go to the Stockton Honda Service Center. For 2 blinker light bulbs, and a ring put onto my air conditioning while filling it up with free on. Im still waiting. He just brought me up and said that they need 2 light bulbs and a ring changed on the air conditioning and that took 2 hours and 45 minutes to let me know that they need to replace 2 light bulbs and add a ring to the air conditioning. Then asked me if I wanted to continue. I said of course! I have not waited for 2 + hours to walk away with nothing done. Then he said it probably wouldnt be ready until after 1:00. ARE YOU KIDDING!!! To put in 2 lightbulbs and a ring on the air conditioning. RIDICULOUS!!! Because of Covid there is no more courier service, which I understand but too take 5 hours to put in 2 light bulbs, and a ring on is ridiculous. Also, the man that was supposedly helping, JERRY CASH was not very helpful or pleasant at all!!! NEVER GOING BACK TO STOCKTON HONDA Almost $800 and my wasted time is definitely not worth it. WHY BOTHER MAKING AN APPOINTMENT IF YOUR GOING TO BE THERE THE ENTIRE DAY!! My time is important! Im a teacher and my word of mouth will travel.By the way, the werent busy at all! I wonder why?🤔
Rafa Garcia was my sales representative and he went above and beyond to meet all of my requests and addressed all my concerns. My overall experience at Stockton Honda was the best dealership experience because I felt like a valued customer and I got a great deal. Thank you Rafa and team. I absolutely recommend this location!
Customer service was great. Very friendly staff. Wifi did not work. Service time for a B14 was four an half hours but, that was without a appointment. I would recommend making a appointment.
Friendly staff n knowledgeable. Excellent customer service n got me what I wanted. I would definitely recommend to my friends n family members. It was indeed a great experience .
This is the second time I leased a car through Stockton Honda and again the salesperson was extremely helpful and made the whole process really easy. I didn’t feel stressed or pressured like I have at other dealerships. I am extremely happy with my 2021 Honda Accord sport and it was all thanks to Brandon.
I charge my car here good service and v good place for customer.Nice atmosphere
Superb customer service!! Thank you Eddie for taking good care of my 2016 Odyssey!! They know and consider what I want for my van and they’re good listener!! More power Stockton Honda!! 👍🏻👍🏻👍🏻
I went in because my key remote wasnt working. Ended up having to replace it...new battery purchased did not work. The service department immediately took my car in and programmed a new key for me. Everyone was very friendly
Quick and easy. Kind and courteous service. Best deals in California.
Very easy process! The staff is great.
Very professional and knowledgeable Mario took good care of us. Mario was friendly and made our entire experience at Stockton Honda very pleasant.
Great experience, salesman was straight forward he didnt try to sale me something I didnt want.
Stockton Honda Dealership met my expectations and they were truly exceptional. I was pleased with the price I got for my car thanks to Erik Ventura. Erik provided exceptional service and did A LOT more than most sales people. Thank you, Stockon Honda!
My second vehicle I went to get through Ryan he went beyond and above to help me out and make thing work !!! He the reason why I keep coming back and even went out his way on his day off to help me out and answer every question I have by the way thank you Ryan I love the truck I got now and cant belive Im driving it thanks to you!!!!
I was expecting typical car dealership experience, but I was pleasantly surprised with their no-haggling approach. Justin gave me a out the door price, less than what I asked for. Have you ever heard of anything close?. Needless to say I am a happy customer and will be referring my family and friends.
Rob was great and straight to the point. Got us the vehicle we wanted within our price range. Couldn’t have asked for more!
Mike was great & went above & beyond to help us & make our experience great. He was very professional & got us in quickly to fix my car. I will definitely come back thanks to him.
Rafael was great! Car shopping was difficult for me at first because I didn’t know exactly what I wanted but Rafi helped narrow it down by asking the right questions. He made sure to ask what was important to me and which features I was willing to compromise, it definitely benefit that he had he had exceptional product knowledge on each car he showed us. Thanks Rafi for assisting us with the perfect car!
Justin is an incredible person to work with and is so very helpful!!! One of the reasons we keep coming back! His knowledge of Honda vehicles and sales is exceptional 👌 we can trust what he tells us and we are very happy to work with him!
I had an amazing experience at Stockton Honda. I went in and within a couple of minutes i was greeted by Frankie. Now Frankie was an AMAZING Sales person! He went above and beyond to help me. He had a great attitude, was very helpful, and just overall and outstanding person. The dealership its self and the other employees there were amazing too. My credit isnt the best, but they were able to help me walk out with something I wanted at a price I could afford! Would defiantly recommend
They were very fast and helpful. I recently purchased a Honda and will continue to take it to Stockton Honda for all my car repairs and maintenance.
My experience was great! I had my 2nd appointment for autobutler, first apt oil change and tire rotation. Eddie Gomez had great customer service! My car was a beauty when I received it back. I highly recommend.
The whole buying experience is exceptional. Thanks Tim for giving us the tour. Thanks Michael N. for the smooth transition of all the paperworks.Og sa kapwa nako nga bisaya, Sir Richard! Salamat sa tabang! 😁This all happen in Stockton Honda. If you buy or planning to have a new car, I highly recommend this dealer! Kudos guys for the job well done!
We liked our salesperson, Frank. He was very friendly, but not pushy at all. He was down to earth and seemed to know right away what we wanted. The transaction was handled very quickly. No hard sell, no push to add on extra features - very pleasant and direct.
Easy, Pleasant, no pressure, Professional service and experience!
Very helpful staff my sales associate Carlos was super friendly and patient! I would definitely recommend buying from Stockton Honda
If you ever go to buy a car at Stockton Honda, Jeff is the guy. He has helped me get 3 cars the past years and I’ve never had a bad experience. I’m looking forward to continue business with him! Also the finance manager was really nice vs other dealerships I’ve been at.
Excellent service. Everybody was so helpful and happy with I love to see in people. I would give them 1000 Stars if I would. Have a blessed day.
I know that Hondas have a great reputation as being a very reliable car. Which I believe to be true but the service we have received over the last few years since we purchased the car from Stockton Honda is not nearly as good as the reputation of the cars they sell. Looking for a good reliable car, buy a Honda. Just dont buy it from Stockton Honda
Aaron Lowe was helpful in guiding me through paperwork and showing me features of the vehicle. He has excellent customer relationships and it was a pleasure to do business at Stockton Honda
Big Thank You to Rondal @StocktonHonda. I bought my Honda Civic 2022 model 08/16/2021. I still need my Pro Pack and Rondal is making sure that I get all my features taken care of! Originally I was told I would need to take care of it myself but I appreciate Rondal taking initiative to call me and set up my appointments. Rondal Thank You so much for furthering a great experience and representing Stockton Honda with excellent customer service! It feels great to know great service didnt stop once I purchased my car. Also Thank You to my awesome representative who sold me my car Brad! He had me laughing the entire time! Im so glad that he has been promoted to Customer Service instead of washing the cars because hes amazing and my mother and I loved our experience. This is my first time buying a car from a dealership and anyone who needs a car will be referred to Stockton Honda! Thanks Guys Great Job!
It was our first time at Honda looking for my daughter’s 1st car. With the help of Rafael Garcia who was very kind, helpful and provided information on the cars that we looking at. My daughter found the car she wanted and Rafael Garcia & staff that made the transaction smooth. My daughter was able to get the car that she wanted 2021 Honda Accord Sport. She loves her new car and we would definitely go back to purchase another vehicle from Honda.
Yes brought my car in to have the actuator changed in my driver side door experience was good $450 seem kind of steep but hey it’s a dealership. I could’ve did it myself but I paid for the convenience and warranty of a service provided by Stockton Honda
Car advertised on internet for lower price than what was on the sticker when I went and looked at it. No salesman would come help, kept walking by and ignoring us. They raised the price after the add was up, 19 year old car went from 7900 to 8900 in a matter of 40 mins. Sheisty.... lost a sale today with those shady tactics.
The staff was very friendly and took care of a transmission leak in I had in a timely manner. Zero hassle!!!
Isaiah was extremely helpful got me the price I wanted that worked out very well I was extremely satisfied with the car and the help he provided overall 10/10. 👍🏽
Traded in a old car for a new one. I was in and out within 3 hours. Very friendly and considerate of my time and income.
Good service nice people. Looking for a used car wasnt quite when I need it.
We have a 2017 Honda Civic (commute car). Nick of service dept fixed our AC condenser with no out-of-pocket cost since it’s covered by an extended warranty! It was done in a day when the vallet heat was scorching! Always extremely satisfied with Honda Stockton - sales, service and finance depts.
Ive been going to the Stockton Honda Service Center for 2 years with 2 different vehicles and it is always a great experience. I have been helped by multiple employees and every one of them have been kind and honest and happy to help. Thank you Stockton Honda for worry free care.
Yes, the person that helped me was Osvaldo he was very helpful and generous I really appreciate the helped.
Kudos to Richard Lagat. Checked out my a/c, explained how to get the best results out of it. They even washed my car. Very satisfied.
Lorenzo was great & very helpful. Honda keeps my CRV in good condition & always runs great!
Oscar was friendly and very helpful. He had a great attitude and I was in and out in no time.
Went in about 2 weeks ago to trade my car in for a bigger one. Franky Santos, or atleast if I remember his last name right, helped us with the process. He was so accomodating, got us snacks & drinks while we waited & answered all our questions. He stayed & talked to us while we were waiting for the financial decision, & it took HOURS, so we appreciate you so much for entertaining us. Then he washed the new car & even helped me move my things from my old one to the new car ! Definitely recommend looking for him when you go in to Stockton Honda. Customer service is outstanding 👍🏼 Thank you Franky!
Honda is very professional and they really care about each costumer it’s the best dealership to go to they really help you thank you Honda your the best !!!😁
This was my first time buying my own car. The process wasn’t that long, customer service was amazing. Everyone did there best to put me in the car that I wanted, with good insurance and coverage. When it came down to the paperwork they broke everything down to me on how the process works. So blessed, I now have my own car and the experience needed to buy another if I wanted to! Thank you
Very fast service. Entire staff is very respectful and professional
They knew everything about servicing my vehicle, updated me on any recall updates provided prior to get my car a new fuel pump, software updates, factory data reset in order to enable hands free with my phone. Now I enjoy media played from my phone and understand navigation better.
Taking too long for paperwork. Competitive pricing on a new CRV even with the chip shortage.
Extremely satisfied with my experience at Honda. Rob was super helpful in making sure the car payment was within my budget and make the wait time there super quick
I bought a brand new Honda Accord for my brother, they didn’t prepare or clean for him the vehicle didn’t have floor mats . I didn’t note, I hated they didn’t tell us what was missing until I find out next day. And I called them they said they lost it.
Always a fast and smooth services when I bring my vehicle here.
Great service!! Only place I been taking my Honda CRV for service because they make it very professional, easy and affordable. In addition, they get things done very quickly.
The process couldve been handled quickly should the bank be available 24/7 as they said they would. However the experience was worth it. Chris F. helped us and it was awesome.
Rob at Honda always helps me out! Everyone has the BEST service at Stockton Honda! I wont ever go anywhere else to buy a car!