Tremendous experience. Top notch customer service. The sales manager and the shop manager went above and beyond for me and gave me a great price for my tires.
I wouldn’t recommend this shop to anyone for tires or any mechanical services. the manager’s name is Robert he has very poor customer service and like to make a lot excuses to not take care of the problems that may exists. I have a 2014 Dodge Durango that need breaks, they told me it was worn down to the metal therefore it need breaks and rotors. It cost me over $600, after picking up my vehicle they told me I had a leaking break line, that was I believe it was intentional tamper with to trying to get more money from me. I had wife pick up my vehicle and she told that the windshield had a cracked across it, I know sure it wasn’t there before. Anyways I call the shop over the weekend and the staff denied of they had anything to do with, which is fine because I had no proof. The repair was done in February 2021 and in October 8 months later I had some issues with my wheel vibrating, So i Call Robert and explained what was happening, instead of trying to see what the issue was immediately he told me the warranty was for only 3 months or 4,000 miles and I had more than. That I had like 10,000 miles. The point is he used very cheap parts and that why I already have issues with it with in a year. Don’t go there if you don’t want bad service. Not satisfied customer!!😡🤬
Great prices on tires, better than anybody in town. Prompt friendly service. Ive got tires for my truck and one of my cars. Just had a screw in the car tire they got me right in dismounted and patched and back on the car in 10 minutes no charge. The only place I will buy tires.
I placed my order,they called me when it arrived, then they installed the parts on both of my cars. Hospitality and service couldnt be any better. I will recommend this place to everybody
Tried business guys multiple times, once was refused a warranty on a tire had to buy a new tire, they over tightened my lugs also very bad. Anyway, I just stopped going here. Not too bad a place always responsive shop buyer beware I guess idk my experience personally.
Excellent customer service and will return again
If u want your tires done right the first time u have to ask for Carlos he knows everything u need to know about tires and he is very professional hope this helps
In and out. Quick tire change. 15-20 mins too
They were great as always, took care of my needs quickly, and I was back on the road.
Fast, efficient service. Explained the alignment process to my daughter in simple terms and very courteous
Dropped in on a Sunday to get a tire remounted. Good price, used the proper equipment so that my new wheel wouldnt get damaged. Friendly service. Thanks guys!
Very good service and fast
Stole my money. Brought my vehicle for AC recharge. told me $45 to check AC system and if everything is OK, then it would be $90 to complete the recharge. They kept my vehicle for like 3hours and told me everything was good and charged me $90. A day and a half later, AC stopped working. Took vehicle back to let them know. Ricardo the AC Tech who also said hes the manager, basically said the AC compressor broke when I left the shop and so not their issue. When I told him yea right he tried to get all technical psi on AC compressor, blah blah when he shoulda said is, I didnt do my job right or I dont know how to do my job and so I didnt really check to see if your AC system worked before I recharged it (as he should of). No offer to resolve anything or at least take responsibility for his trash work and I woulda accepted that with no problem. A simple my bad. Instead another tech named Bhoz was more respectful, explained the situation and at least acknowledged the issue and how it looks bad breaking down after 1 day (and tried to make an offer). He should be the manager there with his people skills not that Ricardo the AC Tech (yea right). Idk about tires and mechanical work, those techs may know what they are doing and will probably fix a problem if it arises, especially if the techs are like that dude Bhoz. If you going for AC go to another place cuz Ricardo The AC tech and supposed manager was trash with this work. When he heard how a conversation should go (when I was talking to other tech) I could hear him in the background trying to talk and offer a check on my compressor if I fix it. Im like bruh you mean you want to do the job you shoulda done in the first place? Nah, I dont want you touching nothing on my vehicle. Trust and a mans word goes a long way and he lost that instantly when I spoke with him with his excuses. Contact me if you want more info. Go somewhere else.. wack tech.Vayan a otro lugar para el aire acondicionado (AC) Porque el vato q lo hace alli vale berg para ese jale. Mi aire solo duro in dia. Despues dijo q era en mi y no el. Lo q paso es q no sabe o no lo reviso bien, pero como haiga salido la cosa, valio pura berg su trabajo conmigo. Ay veran.UPDATE: !!!!!!!!!!!As you can see they asked for my email to go over the situation. I provided the email but they never reached out . It’s just a scam. I bet they didn’t contact the other bad reviews either. BAD PLACE! GO SOMEWHERE ELSE!!!!!! AC tech is wack!!!
Got Michelins for the truck at a good price, will be going back for other services
Had them Installed tpms and was told that they would work once I drove down the road. Wrong! they need to be program and was told they would program them with the job. Now I need to go somewhere else to have it done correctly. I have brought tires from them with no problems great service on that part. Probably just didnt have the proper tool to program the TPMS
Had a great experience dealing with John over the phone . They beat all other companies in the area in prices and had me in and out in an hour . Highly recommend giving John a call and having his staff help you out.Thank you guys for your quick service !!!!!!
Went for tires got brakes and oil change at good price its a one stop shop Im going to bring other vehicle there soon
Very polite. Reasonably priced! Quick service
Great customer service and the mechanics are very techy and skilled. Highly recommended
Truly I highly recommend this place for quick and fast service in Stockton.If you need any kind of auto work just visit them cuz its a complete automotive service center so you can get: (Tires, Custom Wheels, Alignments of Car/Truck, Brake repair, Oil Change, Shocks, Lifting/Lowering Kits, Balancing & Rotations)..They got experienced mechanics..Have an experience of 20 years in this field..So dont worry just visit today.
Everything was very professionalI were very happy thank you so much
Great custumer Service
The service is not acceptable, the mechanic is a liar and the wife too. She told me that when they started fixing they would call, but almost a week passed by and I havent heard anything till I called. They barely started and the parts for my truck was put a higher price than what I could find online.
Excellent service, knowledgeable staff.
The local guy! Open everyday
This place is bs. They tell you that if you fix certain things that the problem you went in for will be fixed. Paid to have those things fixed and it was still making the noise they said would be fixed. Dont recommend going there.
Worst place to go... over charged and the skinnny dark guy with light eyes who helpss the owner is very rude
EXCELLENT customer service and best price
Worst place ever! I called over the phone asked price for what i needed done. I was given one price was charged another. We purchased a set of brand new tires. And i wanted them installed on brand new rims. Then they scratch one the new rims and they did not want to pay for the damage. After demanding to speak to the owner, supervisor or manager..... they gave my son money for damaging the new rim.... I will never go back and will not reccomend this place to anyone!!! Bad customer service!!I really cannot believe how unprofessional this place is. I found this place through Offer-up and after speaking to them and reading the one reviews this shop had. I decided to take my business there. But I will continue to say, this place is extremely unprofessional. Jay, asked me to call him. So, thinking that Jay was going to handle things in a professional manner...... No, he basically called me to threaten me that if i did not change my review he was going to void my 40k mile warranty on the new tires that we purchaed. Sonce, I said that I would not change my review. He stated to me, what do you want me to do. I was not at the shop, I was in the bay area. Do what ever you want, Im voiding your warranty .Again, I will never go there again!!
I went there for alignment at 2:40, guys said he is going for lunch at 3, so wait for 20 mint before 3 and 30 mints break time, worst custmor dealing
Very fast service.
Sloppy and rude.
Dont visit this place never dont visit this place they are irresponsible
Bad attention