Hi, My experience At Krispy Kreme was ok I’m not gonna lie it wasn’t the best but once you get used to the donuts they get much more better a family member of mine is currently working there, A lot of the staff are very nice and they are very welcoming.
Pulled up at the drive through and a woman said over the speaker that she would be with me in a minute. I waited five and she never came back to ask for my order. I could have understood this if there was a lot of other people there but since I was the only one I ended. Up leaving. There donuts arent that good.
Lemonade dozenWas good promo.Good serviceDrive thru only when we stopped by.Would like to see the return of the chocolate glaze back on menu.Milk in glass bottlesBrings back child hood memories
Clean store with friendly service. The focus was drive-thru, but they served us quickly enough. Doughnuts were fresh.
The donuts were good could be better but definitely a lot better than yum yums.
I love Krispy Kreme, but their drink sizes shrank considerably. I hate starbucks, but if Im going to pay big$$?
First and foremost, the original glazed donuts here are the best. Iconic donut, basic feel and just a tasty comfort type of snack food. Pair it with a cup of coffee and it’s a perfect combination. They have a variety of donuts here so I’m sure will this donut shop will satisfy anyone’s craving. I normally go for the glazed, chocolate covered, and a boston kreme. The display window is pretty amazing where you can see how the donuts are made and how they are glazed. 4 stars out of 5 just because the glazed donuts can seem a bit sweet with the glaze but it’s a treat and not to be consumed every single day although some may want to lol. The coffee is pretty plain here although they do have cream and sugar on the side to adjust it to your taste. I haven’t had all the other drinks here besides a plain hot coffee and an iced coffee with the original glaze syrup. It is a tad bit sweet with that syrup but it is good.
Very rude customer service. The lady working the drive thru was rushing me to order. Kept on asking anything else? Aside of Annoyingly rushing me they didnt even knew what i order when it was my turn to pay. If they dont like working here. Please work somewhere other than customer service. SMH
Always love Krispy. Old time fav even though they run smaller than the rest. But they are priced accordingly.
I Love Krispy Kreme but the one in Stockton almost never have All their Specialty Holiday or Seasonal Donuts. Their Customer Service is FANTASTIC!!!
Them donuts do be good. Wish they made more donut stock.
Greatest donuts 🍩😋 ever....they have a drive thru which made the encounter that much better!! Friendly and helpful service...loved going there!!
I can go for a donut every once in a while. These donuts are pretty good. I do remember going to a spot that had a belt rolling donuts out being glazed. Covid sucks and takes some magic out of donut making, but, the donuts are pretty great still.
Grandchildren just love the donut holes, they are giving out coloring sheets of paper so the children can turn them in for a free donut.Free is always great!
Fast service. The doughnuts are still sugary as a mutha××××a. You got a sweet tooth and you on a budget definitely the place to go.
The staff could always use a little more pepp in their service, but Ive never had a rude interaction with anyone here. As a former employee at this location I know the seriousness behind making the product for customers, but everyone could always work on their interpersonal skills. It needs to give the feeling of a more high energy, and joyful experience rather than your run of the mill fast food doughnut shop.
Store was clean and staff was friendly. Got two dozen doughnuts. I was asked if I was a preferred member but my phone number was not in system. I was NOT asked if I wanted to sign up, which was disappointing if there are great rewards.
Great Location of Krispy Kreme and I love Krispy Kreme Doughnuts they are so good. They are Just So Tasty to eat. They have variety of Doughnuts to eat. Overall, you should visit this place. This Location is Clean and Fresh. The Employees are Very Nice and Friendly. And again Overall you should visit this beautiful tasty place. There best Doughnuts are the glaze and the chocolate doughnuts,just no words.
They didnt seem friendly and no one smiled, not even the manager. I needed her to answer a question because the employee didnt know and didnt want to help figure it out so she called the manager with my request, and manager seems annoyed for me wanting to ask her. Smh hte your job, work somewhere else, your making the business look bad..
What did we come here for? Doughnuts. Sugar filled confectionary indulgence, not steak or some exotic cuisine. We received exactly what we came here for.
I love krisypy kreme. Ive been coming here since I was a kid and now i take my son here too. I love the toppings that they have, and love that they still have the ones id get when i was a kid
Horrible customer service. Lady working the drive thru was rude right off the bat. I kindly asked about the grades deal and she said that they were all out of original glaze and I wasn’t able to get any other donut as a substitute. I called before I came and they informed me that I would be able to use the grades offer so I came all the way here for nothing. Won’t be back.
OMG its like a heaven on the earth near my house! amazing desserts. I love it so much.
Kids picked donuts they liked and the donuts are delicious
Good donuts. Just make sure to have cash just in case their not accepting debit or credit.
First time visiting this location while in town on vacation. Our doughnuts literally looked perfect. Tasty and fresh! They did have a good variety of doughnuts as well.
After placing my order with a female employee. Another employee(male) asked what I wanted, so I placed my order again.This time what I initially ordered was unavailable. Ok I still placed a order 8 original glazed, two chocolate glazed and two sour cream. With two additional original glazed on the side. After pulling up to the window. My order was in plain sight. There was not one employee there to finalize my order. I waited two minutes and then saw two female employees just standing looking towards the window. Still no help.The male employee I assume who took my order the second time. He told his coworker “I hate you” ( I’m guessing because he had to help me) then asked what the order was he put it into the system and came up with the total. He was wearing gloves and his nose was turnt up when I handed him a $20 dollar bill. (I understand how people feel with what’s going on in the world, but he didn’t have to show it.)I was so upset when I made it home to see what the doughnuts not only looked like but tasted like. Which was horrible to say the least. They did not taste like they normally would. I will not visit this location again. The employees here lack decent customer service and doesn’t seem to like their jobs. After all it’s no one’s fault you applied to work there.
Krispy Kreme never fails to maintain our happiness! Thanks!
Not happy with the way donuts have shrunk in size and no very minimum chocolate glaze. Unless you plan on reducing prices I suggest better quality. Also they are literally cold.
I have honestly not been impressed with this location. They dont answer their phones, and they do not follow their hot light schedule that is posted on the website. It seems this store is truly ran by an independent franchisee. Employees seems to just be treating this as a job to get paid at, no real dedication to it.On April 26th, I went through the drive thru and ordered a glazed doughnut. It seems like they skimmed on the dough in the doughnut, mostly air - no krisp, no Kreme.
Their machine is down this morning so no Hot donuts. I waited for 2 hours and its still down. Ill try again another day. I still love them..
The drive thru had a super long line but it moved really really fast ... excellent customer service at the window and very friendly ... Donuts were fresh👍🏻👍🏻
Was not open to go in and take out so had to go to drive thru. Once in drive thru they were out of several flavors. Told a 30 minute wait for original glazed and the others were not being restocked. This was at 4pm not late at night.
Yuuuuum hot fresh delicious pieces of heaven!!! My absolute favorite guilty pleasure of all time.
Good service. Friendly staff. Fresh donuts and coffee.
Stale nasty old donut holes
Dont like it but wanted donuts.
Ordered online. No curb side only drive-thru. Waited 45min and didnt have any of the donuts I had ordered. I live 30 minutes away, only went there because my 9 year old wanted them. I also got the app. If I had know there was no curb side I would have never ordered. Website said curbside for the March lane location .
Fast, clean…..
The line was very long, but the employees made it move smoothly and quickly! Of course the doughnuts are still the best and worth the drive from Tracy.
This place doesnt know if its coming or going.No signage and doors open I get theI am sorry we are only doing drive through today.I tried coming back but you finally got me....Good luck in tour future endeavors....I am done...
Delicious donuts
Went there on 7/1/2020 and walk in was closed but an employee Named Dulce was just walking in and Offered to Help..even though she didnt even check in.. She took my order right then and there.. Received my order and cashed me out.. I dont even think she clocked in... SHE IS AWESOME..5 STARS..!! ESPECIALLY FOR HER SERVICE👍
I arrived 5:30am but they were closed then noticed an adjusted schedule posted at the drive up window that said 6am not the 5:30am thats posted everywhere even by corporate. Didnt get any doughnuts this morning 😪 oh well.
What a bad experience I see how the cars go by asking for their order and with the same hand that they charge they grab the donuts without using the tweezers, it really disgusted me, I spent a long time waiting for my order and at no time did I see that the lady will change her gloves.
Yummy doughnuts
Did not like flavor of cream filled donut. Also not enough cream stuffing.
They are supposed to be opened till 10pm according to the website on Sundays. They close substantially earlier. I would say before 9pm. They need to either change this on the official website or corporate needs to address this.
Our donuts tasted like they were a day old at least. But also the first negative experience so Im hoping it was a one time thing.
Donuts are much smaller than they used to be.
We received the last two dozen of their glazed doughnuts, with a dozen cars still waiting behind us.
Good service
Was busy but they were super nice. The guy who made my coffee was super amazing and loved his job. He and the team did the great job taking care of each guest. Worth the drive for me. :)
Im not big into donuts but not a bad size for a donut shop. This place shows you the process, a little sample of how its made. Very good selection, some are very sweet. But if your a fan, not the issue, just enjoy. Service is good here, wait time not so bad. Spacious and you can enjoy your stay for a bit, if your not in a rush. Oh yes, there is a drive through here as well, convenient!!! Their also holiday orientated for the season, I like how they decorate for the occasion. 👌
Military discounts on doughnuts.
Love it but got there and didnt have any chocolate but the strawberry was a great replacement 👍
Great Customer Service. Friendly Staff
I just used the drive-thru due to the pandemic, but the service was very prompt. They have real good flavors for holidays yum yum yum!!!
Good Donuts.
Donuts were COLD
USED TO WORK HERE. THEY DO NOT TAKE COVID PROCEDURES AS SERIOUS AS THE SHOULD. FOR INSTANCE LOOK AT THE NO GLOVES PICTURE I WAS NICE ENOUGH TO POST FOR THE PUBLIC. YOUR WELCOME
The employees have no clue what is going on
Who does not like Krispy Kreme donuts? I am a big fan of these donuts. This location has drive through, but it is generally busy with long lines. This store is well maintained, customer service was pretty good. They used to give free samples, but not anymore :(
Young man that works the drive-thru is great! Fabulouso customer service!!!
Only drive thru right now.
This is one of the best donuts dude if i was older i would buy this all the timeand the best donut gotta be glazed
Usually Krispy Kreme have every donut I want this morning they didnt have any glazed donuts they didnt have any custard filled a lot of stuff going on their machine was down they couldnt make no new donuts but I will be back because things happen and itll be okay
Arrived 2 hours before closing and they neither had coffee nor was willing to make it. Really, a donut shop with no coffee. They were also rude about it because we were a little dumbfounded by the lack of coffee.They were also out of most donuts so it took forever to order when they just could have said we only have glazed.
Choc donut was tasty, hadnt had one in years but they were completely OUT of Decaf coffee. None in the entire store. So my very special treat of a donut and coffee turned into just the donut ;)
Old school place. And no one will beat the donuts here. From classis to new school they have it all. So good and always good to go here when you grave donuts.
The cashier was helping me inside and the drive through window at the same time. I wasnt sure who she was talking to me or the drive through customer. Not the best service when there were three other staff on duty.
Love going through the drive thru. If you are really on the go its usually pretty quick. Bummer is they seem to run out of the raspberry filled very quickly. Aside from that their Oreo filled is outrageous. And my all time fave is the Chocolate Covered Custard Filled. And $12.99 a dozen is easy to work into the budget at least once a month for that special treat for yourself, and/or family and friends.
Very good donuts when they have them warm and you can tell they will be warm when there sign is lit up.
Been coming here for years, but this last time might be my last for a very long while. Staff was somewhat rude and impatient as we picked our donuts and they had almost no selection. Ended up getting mostly regular donuts but my kid wanted one creme filled. Staff charged price for a full dozen fancy instead of pointing out that it would be cheaper to buy a full dozen regular donuts and just add a single fancy. So poor customer service and out of stock for more than half their usual donut flavors means its time to try a new place.
You need to update your hours on the Google map saying you closed at 11pm on Saturday but youre closed at 10pm. And had everyone waiting in line for nothing.
Krispy Kreme is my favorite donut place. Love all their varieties and its nice when you have a coupon for a free dozen of donuts. Only down side is theres none local to me so I have to drive an hour plus but well worth the drive.
Not as good as I remember.
Thanks again for the free coffee, and me without car because Im a truck driver for JB Hunt.
The drive thru quick and easy
Been a nice diversion. Get the filled because takes longer to devour. 😉
Because. WHO doesn’t love donuts right?!?!Always a Krazy tasty spot to take the lil ones for a treat. They love it. Price is always solid too. The fresh doughy smell just makes the experience that much more extra special.
Not all the donuts are that good but I still like coming here.
Great staffs and fast service. I love how they serve fresh made donuts. Keep it up guys!
Business Hour says they open at 5:30am. We went to Drive Thru and the employee said they dont open until 6am.
Decent donuts, came here late asking for a dozen but the worker said they didn’t have any yet it was till open for another 25 min.
OMG! My wait was NOT in vain!! Lol love the new old fashioned with coconut topping!!
Website only offers water I’m tired of this Krispy Kreme they should close this location....I’ve had so many issues with this location..they never answer the phone even after calling 20plus times....wish I could speak with the owner😡 Boycott Krispy Kreme!!!
Workers are polite but they dont care about their customers. There was a coupon for $1 original glazed donuts if you purchased any dozen assorted donuts which is what I did. I got charged the full amount. When I asked about the coupon he said I can use it next time. Thing is...it EXPIRES TODAY! I had to insist for a refund and repurchase everything because they cant refund the difference
There is nothing like a warm Krispy Kreme donut. However, you must arrive in the morning for the fresh ones. I had a couple maple donuts and could have eaten a dozen, but thankfully my friends pulled me away. We like stopping here on the way to Yosemite. There are two culinary delights, side by side... both Krispy Kreme and In N Out. The shop is very close to Interstate 5. Visiting this establishment wont add much time to your journey and they offer tasty delights. $1.29 for a donut seems a little extreme though.
Well let me just say I stopped in from out of town needing the restroom. Low and behold a nice a/c interior with a fair amount of seating near a bunch of fancy office buildings or business parks but you have to pay and ask for the key to be allowed to pee. I really dont understand how businesses plan to inspire customers if they dont even feel welcome or comfortable in your establishments. If we are not going to have ample restrooms outside of establishments then at the very least allow your business bathrooms to be used. SERIOUSLY OFF- PUTTING. this place was not busy.
Today is National Donut Day, meaning people can get a free donut. It was busy. Even though there were so many people, I still got great service and fresh donuts!
Open floor was clean. Customer service was great. Good atmosphere and not bad deal they had going.