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Reliable Roofing, Siding & Windows
194 Tosca Dr, Stoughton, MA 02072, United States
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Reliable Roofing, Siding & Windows
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Jo
Review №1

We had a great experience with Reliable. Everything went smoothly, from scheduling the appointment for the estimate all the way to the finished product. We are very happy with the experience and the workmanship. The install crew was very professional. I would highly recommend this company. They went above and beyond.

Ch
Review №2

My experience with Reliable was fantastic! They sent out a roofer to check out our situation who provided great insight and didnt try to sell or push anything (and in fact talked me out of an option based on his experience). The salesperson was not pushy at all, came out and took measurements, and submitted a bid for review which was lower than others received for the same job.After executing the contract, they informed me a day or two later that a dumpster would be arriving and the job would be done in the next 3-5 days. I was actually away when the work was performed, but from what I could tell they protected our plants and trees and the house very well, and cleanup was nearly spotless.The work itself is great. They replaced the roof, installed a ridge vent, and removed a failed exhaust fan (and some other vents), repairing the voids and youd never know they were there.Professional from beginning to end. I highly recommend Reliable for roofing, and will consider them for future jobs in their other areas.

Ch
Review №3

We purchased windows from Reliable to replace some older ones in our house. The ordering process was very easy, and Carol worked with us to get the look that we wanted. We had some changes after placing the initial order, and there were no issues getting a revised quote. We have an older home and it required some unexpected carpentry work to frame in the opening for the replacement windows in our living room. The carpenters from Reliable did an excellent job framing and installing the new windows. They also replaced all the interior and exterior trim for all the windows. They did a great job, professional work, and it matched our existing trim. We would not hesitate to return to Reliable for any other work we might need in the future.

Ni
Review №4

I have never written a review for any business, but after my experience with Reliable, I felt compelled. This company has been fantastic to work with and has really gone above and beyond from the start.First, they were the only company to come out and provide me with an estimate! From there, they provided me a timely proposal, answered questions, and were very accommodating to any change request. Rob, the owner, came out personally to meet me and review the job. That really put me at ease that the company was behind their work. This job was unique because it was a replacement due to a leak in rubber roof from a previous installer. The roof came out perfect and I have not had any problems.... but it doesnt end there. Shortly after they left, a piece of siding blew off from the wind (from another installer). I asked Rob if he could help me out and reattach it. Rob came right now and refused to take any money.You just dont run in to companies like this anymore.. I would highly recommend to anyone and everyone.

Ro
Review №5

We were extremely pleased with the great service we received from Reliable. During these busy times, Rob reached out promptly and was friendly, patient, knowledgeable and responsive throughout the projects he managed. This included a new roof, deck and two exterior doors. Rob personally lead the deck installation and it looks excellent and was extremely well built. All materials were also of top quality. Reliable was also very competitive with pricing despite their high quality of work. Carol was always helpful with questions I needed to direct to the office. Thank you Rob, Carol and the entire Reliable team. We would highly recommend Reilable Roofing, Siding & Windows.

pe
Review №6

The Vinyl siding is not listed, which was an excellent job, our house is looking new thanks to the very good work that the guys did, and the garage too, just awesome work. I would recommend this company. I would also like to thank Carol in the office who work so much with us in getting things done the way that we asked, my Wife and myself are very grateful to her.

Pa
Review №7

The new sliding patio door we had installed looks and works great! They were able to come the very next day and finished within a few hours. I would definitely call them for other projects in the future.

av
Review №8

I love reliable ... they are great. Ive had windows installed and my roof replaced. Very professional on time beginning and ending and they clean up as if they were never there. I highly recommend reliable!!

Ni
Review №9

Called for estimate. Guy came after two week to take measurements for replacing exterior doors. Said they will get back with pricing in 2-3 days. They never called back. Tried calling him again and kept going to voicemail. Do you guys need business or what?Update 1 - this business is quite “reliable” in responding to customer reviews. I will attempt to call them as instructed and bumping reviews to 2 stars for now.Update 2- bumping back to 1 star. Reviewed and asked for minor changes and the estimates shot up additional 3k(within a week) for replacing 5 exterior doors. Really? The total now comes to 12k for replacing basic entryway doors(5 qty). WOW!!

Wi
Review №10

I recently had Reliable Roofing Siding & Windows replace my roof and what an excellent company they are. Truly an enjoyable experience that exceeded my expectations from start to finish. The owner, Robert, was excellent. As was his sales, production, and follow up team. They genuinely cared about doing an excellent job. Their attention to waterproofing details was exceptional. They were able to respond quickly and efficiently to unforeseen rot on the roof sheathing and worked diligently to get that done. Despite that setback, they were still able finish the roof within their original timeline. The house is surrounded with valuable plantings, and per my request, his team worked diligently to avoid causing any damage to them. Their clean up was exceptional. They even came back the next day with a magnet as a secondary follow up to ensure there weren’t any nails left behind. I would highly recommend their services.

sh
Review №11

Reliable door & window were professional and neat.Quality work !

Sa
Review №12

Reliable stands by its name! Extremely professional, timely skylight removal service! Thank you

ma
Review №13

I cannot say enough good things about Reliable! They were punctual, professional and did a great job replacing 2 of our largest windows. We will definitely hire them again and soon!

MA
Review №14

From the start with Carol, who is very easy to talk to as to what your needs are, to the measurements with Jay and finished with the installation of my 5 windows and 1 sliding patio door with the 3 installers I couldnt be happier. They were totally professional from start to finish and kept me informed as to when the windows would be in (approx. 4 weeks from the signing of the contract). The installers made sure that everything was covered with drop cloths, moved some furniture, took off window treatments, cleaned up everything after the job was done and all furniture & treatments were put back. Couldnt believe that the installation was done in 1 day and looks fantastic. The price for the entire job was definitely worth every penny and so very reasonable. I would absolutely recommend Reliable Roofing, Siding & Windows without hesitation. Customer service and overall service was exceptional. Thank you, Carol, Jay and the installation team for making this experience a very easy and affordable one. Helene R.

Jo
Review №15

My experience with Reliable was great from start to finish. The salesperson was friendly and helpful. He offered several choices and discussed the pros and cons of each. They sent quotes for the options the next day. The installation team arrived when they said they would, were efficient and professional, and completed their tasks in the time frame they indicated. The finished product (a new sliding glass door from our kitchen to the deck) looked great. I would have no hesitation to use their services again.

Da
Review №16

Needed another roofer to come out to fix a leak in our kitchen after the last company was unable to fix it. Called Reliable Roofing after reading several positive reviews. Spoke to the owner who came out to our home within an hour of our initial call. He was able to figure out the cause of the leak quickly. His crew was at our house early the next morning to repair it. Highly recommend them. Their customer service is amazing.Update: Owner called after the first bad rainstorm to see how the repair held up....now, that’s excellent customer service. Would highly recommend them!

Gr
Review №17

I would like to thank the owner Rob for a professional service and quality work definitely my go-to guy for roofing siding windows. I would highly recommend reliable to anyone looking for home repairs..

mi
Review №18

We are so excited about our new Roof. We had a Christmas morning emergency with a broken vent cap that led to big leak into our TV room, Reliable came out fast, we had the estimate in hand, which was an exceptional value . The roof and our garage were complete in a few days. you can expect excellent communication with all levels of this company . We feel safe, and we would highly recommend Reliable for all your projects, whether planned or in an emergency . And it looks beautiful!

Jo
Review №19

We had new vinyl siding and new gutters installed. Reliable’s prices were very competitive and reasonable. The workers started in the early morning and worked straight until it was dark. They did a very good job and now our 90-year-old home looks new. They were responsive to requests and concerns. In short, we were very happy with reliable and recommend them without hesitation.

Sa
Review №20

We used reliable for both a new roof and new windows. Carol, Rob, and team were wonderful to work with! They were friendly, helpful, and made us feel confident in our choices. They provided great service from the beginning and followed through to the very end. They also gave us all of the options for a variety of budgets and I never felt like they were trying to up sell us (in fact, they did the best to find us the best deal for the best quality). We are very happy with both our roof and windows and would highly recommend Reliable!

jo
Review №21

Just after purchasing a new home. Reliable’s name came up in my search for replacement windows. After i had already been blessed with three other estimates. All of which were substantially higher. They were prompt, and very professional. They set an appointment to come out and measure my windows. I added 3 more to the task. Upgraded the quality of window. And added grids. And the price was still considerably lower then the previous other 3. Fast forward, 4 years have passed and i havent forgotten. These guys stand above the rest. When it comes to this line of work. You can stop searching for a company for windows, siding, roofing etc. make the call. You will not be sorry. Thank You again to the crew at reliable. You are truly the best.Sincerely, John Simonelli

Jo
Review №22

Reliable installed new vinyl siding, trim, and gutters. The crew that did the work was professional, efficient, and clean. Being in the construction business I had very high expectations for my first house, my expectations were met and exceeded. I bought this house knowing that it would need extensive work and the siding portion has been very pain free thanks to Reliable. Rob quoted and performed the work in a timely manner and his price was very competitive. As with any renovation project there were a couple curveballs but Rob and his crew took them in stride and had a solution for every challenge. I cant believe the amount of compliments I get on my new vinyl. I look forward to my next project with Reliable and would highly recommend them.

Ma
Review №23

This company was quick, professional, on time, and did an amazing job! I highly recommend them.

Su
Review №24

I had several windows installed. The communication from start to finish was good. Carol was very helpful with providing us with the information we needed to make sure we selected the best windows for us. The installation was smooth and the windows look great.

As
Review №25

We utilized Reliable for new vinyl siding, PVC trim, shutters, gutters, and garage doors. Its really amazing how it transformed our home. We received several estimates prior to the job, and Reliable stuck out as being the most reasonably priced by far. We saw that they had a lot of good reviews online, so it seemed like a no-brainer to pick them for the job. They have a really hardworking team that got there early every morning and was there until the sun went down. They even came on several Saturdays. For the sake of being transparent though, we dealt with a lot of stress throughout the process in terms of communication mostly. Our quote included aluminum wrapped trim, and it took a lot of back and forth to figure out what our other options were and how that affected the price. The dumpster was dropped off before the email was sent to move the cars from the garage. The crew showed up a week before the start date we were given (a good thing to get it done earlier, but disruptive when blocked in on the way to work). There were unfinished edges and marks that we had to ask for them to come back and correct. It made us feel like we were naggy clients, but it was an expensive job that we just wanted to make sure we were happy with the final result. At the end of the day, they rectified everything. The lead contractor made countless trips to the house and vocalized our concerns to the workers. I do appreciate the professionalism and that we are left with a really beautiful home, so thank you.

to
Review №26

We used Reliable to side our house. They did an excellent job. From the quote to the very end .. no issues. Carol & Jay and all the guys that worked on my house are outstanding.

Br
Review №27

We needed a new roof on our house but weren’t sure who to use locally. After reading the reviews of severalq other companies, we were sold on Reliable. Rob came out, gave us an estimate, and helped us decide on what would be the best product for us. His crew installed the Certainteed Landmark Pro which apparently has a 50 year warranty. The price was well under the estimate we got from a competitor, but we couldn’t be happier with the outcome. We get so many compliments on our new roof, and refer everyone we can to Reliable.

Ka
Review №28

I had two doors and my glass slider replaced by this company a year ago. The quality and workmanship were so impressive that I called them again when I needed a new roof. I had obtained several bids, and Reliable had the lowest bid for the best (50 year) shingles. The roof is beautiful and came out perfect. I highly recommend this company!

Li
Review №29

After waiting for over a MONTH for Marios roofing to even schedule my roof repair to NO AVAIL I called Reliable Roofing. It says it all there in the name. What a HUGE difference in my dealings with them. Carol got right back to me and just within a weeks time my roof has been repaired! Its nice to deal with a company that realizes that small jobs are just as important as the big ones. Customer service means EVERYTHING! I wish I had called your first! Thank you Reliable.

Mi
Review №30

This company was amazing! We had vinyl siding, bay window, gutters, shutters and storm door all replaced. The 3 guys (Phil, Bill & Ryan) were here every morning around the same time. They were clean, respectful and always kept us informed. With all of the choices we had for companies to hire we picked the best one!

Ve
Review №31

I used Reliable to replace my windows. The men were professional, knowledgeable, neat and efficient. I am very pleased with the work and very affordable pricing. Thank you!!

Na
Review №32

We had a great experience with Reliable and the new windows and siding really transformed the the look of our home. Would recommend them for their customer service and the quality of the work.

Ca
Review №33

Extremely quick response time, same week service. Quality work for an affordable price

Ja
Review №34

Reliable came out and installed new siding and windows. From the beginning, Carol was helpful in helping us choose a type of siding and the best window for our budget. The installers were respectful and completed our job in a timely manner. I would definitely​ use Reliable Roofing, Siding, & Windows again for my new roof!

Ri
Review №35

Reliable Roofing, Siding and Windows is an excellent company to deal with from the initial site visit right through to the installation. The crew on my project was polite, professional and experienced. The workmanship was phenomenal and the products used were of high quality. I highly recommend Reliable for your home and business projects.

Sh
Review №36

Having Reliable do my window replacement project was one of the best decision I have ever made. Carol and her crew were amazing to work with from beginning to end. Project took place as planned, according to schedule and final product was beyond expectation. I have other projects planned and Reliable will be my go to without question.

Ma
Review №37

Disappointed.They were quick to reply to me initially and then for two straight days mentioned that a proposal would be in my inbox. I had to hunt down them for their own proposal which I never received as a “guy needs to come out” but was told that would occur over the Monday. Communication could be improved although they claim communication was great with me.

do
Review №38

Great window replacement job and bay window installment

Mi
Review №39

Replaced 2 entry and 2 storm doors. The crew was thorough, professional, and very good at their job. Their attention to details was impressive and the finished project reflects that completely. Need doors? Call them.

es
Review №40

So happy with my new roof!This winter left me without a roof, many of my shingles flew off after a storm, I googled some companies and thats where I found Reliable. I called and was greeted by Gil who was so helpful (Ive never had to deal with replacing a roof) he went by the house the very next day to look at my roof. He put me in contact with Carol, she helped me with my quote, picking a color, paperwork... I cant thank Gil and Carol enough for making this new experience for me so easy and painless. Couldnt believe my eyes when I came home from work and saw my beautiful roof!I know who Im calling for my windows next.

El
Review №41

We recently had our house sided with Reliable Roofing, Siding and Windows. We decided to replace our cedar clapboard siding, much of which had aged poorly and needed replacement, to Certainteed Monogram vinyl siding. Throughout the entire process I found Reliable owners Carol and Rob, as well as their installation crew, very helpful and professional. When any issues came up they worked quickly to resolve them. The crew did their best to keep the site cleaned up at the end of each day which was appreciated. We chose the Monogram siding because of its better design, warranty and looks. It also came in extra long length to minimize seems. The finished job came out looking great and we are very happy with our decision to go with Reliable.

Ge
Review №42

We had reliable help us out with new siding and windows for our home and we could not be happier. They were able to do the work quickly and on budget. They answered our questions quickly and helped us get a great looking result. Thank you.

Ma
Review №43

Great people and nice work the job came out perfect i will be back for sure if i need more work done

L
Review №44

Reliable Roofing, Siding and Windows has done a great job installing a new roof on my house. Excellent customer service and a hardworking crew. The roof looks great. I would highly recommend this company and will use them again in the future.

ce
Review №45

Price was very reasonable, the installers were prompt, neat and professional. They installed quickly and efficiently, with minor disruption. I would highly recommend Reliable Roofing and Windows. The whole experience was very smooth.

th
Review №46

Great company, very professional. Highly recommended. Franco does a unbelievable job!

Ge
Review №47

Excellent company to work with. We had all the windows replaced and all new siding/trim installed on our home, along with the renovation of our front farmers porch. Quality work, Im happy to recommend Reliable.

ja
Review №48

Just as name states reliable but also reasonably/fairly priced from the start and not pushy like some others. Had roof replaced and gutters put on. Will def contact reliable again for house projects in the future ie. new windows.

Ro
Review №49

The service was excellent and pricing competitive. They were recommended by a close friend and life-long Stoughton resident in the building trades. We did have a problem where the windows initially delivered were the wrong size. Reliable quickly resolved the problem and the workmanship was perfect. I highly value any service provider who responds well to issues which, inadvertently happen.

As
Review №50

Great company to work with! We really enjoyed working with Carol - she answered our questions completely and in a timely fashion. Reliable is just that - reliable service and reliable products. Highly recommend!

Ki
Review №51

We had a great experience. We love our new sliding door.They came out right away and gave estimate. Carol kept us posted on everything, she is great. Rob and the guys not only did a great job, but also were friendly and answered all of our questions along the way. Would definitely use them again and recommend them to anyone looking to do work on their home.

Ge
Review №52

I can always rely on Reliable Door and Window. When I need home maintenance or a home improvement project performed at my home, I call Rob DeStefano.His workmanship speaks for itself. Rob has a great work ethic and his employees do a fantastic job and are very respectful.Rob just completed a three season porch for us. It was a great experience, the completion was on schedule and on budget even though he was faced with a couple of extras added on to the project.I dont know what my next home improvement project may be, but after having a roof, a sun deck, and a sun room built by Reliable Door and window, they will be company I will hire again and again.Great job,Thanks again,Gerard Carroll

Bo
Review №53

Outstanding work. Very professional workers, cleaned up everyday. Pleasure to do business with. Would recommend to anyone and use them again if needed. Rob should be very proud of the business he has built.

Aa
Review №54

Great to work with. They are attentive to detail, responsive to questions and professional in the way they conduct business.

Rh
Review №55

Carol is amazing! Her installers are very professional and cleaned everything up. I am very impressed. I love my new door. I would recommend Carol to anyone for your door/window needs.

pa
Review №56

Bought all new window when we did the house over through Reliable, Carol was very helpful and everything came in when they said it would. Great experience from start to finish. Thank you so much to all the Reliable staff.

S
Review №57

Had siding installed on my house, plus new front door and a small window. Overall good experience. Carol and crew were attentive and responsive to small issues that came up over the course of project.

St
Review №58

Great customer service and communication. Reliable installs our windows and exceeded our expectations. Highly recommend.

Ry
Review №59

Very professional and great attention to detail. Their staff is friendly and willing to answer all my questions. Highly recommend!

sh
Review №60

Great service!! Awesome and respectful crew!! Rob was very hands on and takes pride in everything!! My house is beautiful amd have the best double deck!! Lots of compliments!! Solid work!

Je
Review №61

Ive been waiting 2 months for a replacement window that cracked in the cold weather because it was such poor quality. We paid a lot of money to install 15 windows at our house and this is the second time weve had to have Reliable back out to fix the work they installed. Also the customer service is very poor as there is no urgency to get our cracked window fixed and the representative we have been working with has been rude and unhelpful when we call to check on when the replacement will arrive. Its been a very frustrating process that I wouldnt recommend to anyone. Dont buy windows from this company as youll likely regret it like I do.

Do
Review №62

Installers came and took care of all our needs during the install, no issues whatsoever. Would highly recommend them for an affordable window replacement company.

La
Review №63

Reliable Window did a great job on our bay window!! Great work and reasonably priced

St
Review №64

They were great from start to finish. 5 stars⭐️⭐️⭐️⭐️⭐️

La
Review №65

Amazing job...highly recommend Reliable. Carol was great to work with!

Ri
Review №66

Great to work with! Made me feel comfortable working with them!

Ja
Review №67

Happy with the work completed. Worked with us on a one and one basis. Very Professional.

La
Review №68

I highly recommend Reliable Window and Siding. The service was excellent and it was a very, very good experience from beginning to end. The Installers were thorough in details, neat and organized. They also cleaned up and took the old window away, and they did a beautiful job on the Windows...I have a Cottage in Dennisport, MA. That is part of a 20 Unit Condo Establishment. The Condo Association decided it was time for all Unit Owners to replace the Front - Large Bay Window; to Freshen up our Exterior Façade. We had three window companies come out and provide Quotes. The Quotes were so expensive, confusing to read and almost impossible to understand unless you are in the Business. A Close Friend of mine referred me to Reliable Window and Siding in Stoughton. (Reliable Window and Siding Installed all their Windows over 10+ Years ago when they bought their House in Needham – The Windows Still Look and Work Like they are Brand New!)After meeting with Rob; I knew this was the Company for us. We felt very comfortable and confident. I proposed the Quote provided by Reliable to the Condo Association; which was Significantly Lower than the other three Quotes provided.Thanks to Carol and the rest of the Staff; The Association was able to narrow down the Type of Window and Trim. Aside from the Cost and How the Windows looked, the efficiency and the craftsmanship of the windows were important to us. Each Unit Owner Opted to replace their Bathroom Window as well – the Price was UNBEATABLE!I recommended Reliable Window and Siding to my Boss; We now have New Windows on Order for the Office.

Ca
Review №69

They were on budget and on time great crew as well

Ra
Review №70

They did a great job and worked very quick.

Me
Review №71

Job was preformed in a timely manner. Crew was great with cleaning yard.

Se
Review №72

Should be called Non Reliable Window & Siding. The owner Rob was suppose to come measure and replace a window, that was 2 weeks ago. I called numerous times, with no response or results. Poor poor customer service and reliability👎🏽

Ma
Review №73

Excellent work!! Your crew was very professional. Thank you!

Va
Review №74

Poor quality windows that dont live up to the price you pay and the customer service is awful.

Jo
Review №75

Had them back to my home to replace melted/distorted siding they installed 11 years ago. Total failure in communication between Robby and Carol regarding scope of work. Workman took no pride in their work, did poor job on some aspects. Would not use again or recommend to others.

Jo
Review №76

Would not recommend reliable windows still waiting on my window estimate almost 3 months later gave up went elsewhere painful getting a response from this company

St
Review №77

First they really took there time but the six workers that were there were very rude and constantly swearing at the top of their lungs no regard for my children let alone adults and when I called the office she laughed and said they have to do that ok whatever then day after they yelled louder and swore more than before horrible experience

Information
100 Photos
77 Comments
4.6 Rating
  • Address:194 Tosca Dr, Stoughton, MA 02072, United States
  • Site:https://reliablewindowandsiding.net/
  • Phone:+1 781-821-2220
Categories
  • Door supplier
  • Roofing contractor
  • Siding contractor
  • Window installation service
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
From the business
  • Identifies as women-led:Yes
Service options
  • Onsite services:Yes
  • Online estimates:No
Health & safety
  • Mask required:Yes
  • Staff get temperature checks:Yes
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