I’ve been a patient here for the past 12+ years and have always received excellent care. Drs. Ryan and Curtin are both wonderful and the techs are extremely helpful with maximizing benefits and helping to choose frames. My husband and children are also patients.

Ive been going here for years, and Im very happy with the service they provide. They have done some special things with progressive lenses for working on my computer that have made a huge difference. These people are great!

Careful and compassionate management of customers in the store, and still full attention to everything I needed. It was good to come back in for my eye exam and new glasses. Thank you!

The staff is very kind and helpful. Even during social distancing everything was well organized. I would definitely recommend them! Dr Curtin is the best!

Great safety protocols. Very friendly and helpful staff. Fast delivery on my sunglasses.

I am very happy with my eye glasses order at Pearl Vision in Sudbury.Tim and Frank are very experienced opticians, provided excellent customer service. Highly recommend.

Poor customer service. The technician just left me there in the middle of serving me with zero explanation. Sign outside says wait outside until staff member is ready to serve you. If not ready, then no need to bring customer in and make them wait with no explanation.

I was prompted to rate Sudbury Pearl after seeing the current rating of 3/1 of 5- I couldnt disagree more. They take a wider variety of insurance than any other I have found. They have maintained their staff for more than 20 years which has made my experience there so much better. HUGE variety of frames and really expert and excellent advise in choosing what looks and feels good.My whole family now goes to Pearl for glasses and exams- my 64yo husband, myself (57) and our sons- mid twenties. Excellent experience every time!

I’m not coming back. Over a month and wouldn’t give my glasses saying it’s not ready yet! Horrible horrible

Super-competent, answers questions clearly.

The friendly and knowledgeable staff at Pearle Vision center made sure that I got my contacts in a way that was fast and safe. I have been going there for years and recommend them highly.

They are accommodating, personal and professional. Best local practice.

The staff is rude. I was in the store shopping for Oakley Sunglasses and one of the staff started arguing with me that my EyeMed insurance cannot be applied and will not help on the cost of the glasses, which included prescription lenses. Instead of listening to me or spending the time to look it up in the system, he was stubborn and continued to disagree with me. I walked out and went elsewhere, that looked up my EyeMed benefits and, sure enough, determined benefits can be applied, which brought costs down to a reasonable cost, for the exact same glasses and lenses. I do not recommend Sudbury Pearle Vision.

The doctors are great. The eyewear staff was good. They hired some new young guy to help the doctors out and he is hyper and rude. They lost 3 patients of 10 plus years because of this.

Great professional!

Every time I try to reorder contacts from Pearle vision in Sudbury they act like they are doing me a huge favor by providing basic customer service. I know they are a “chain” and my expectations should be lower, but they never disappoint by providing HORRIBLE customer service. I guess a 10 + year customer doesn’t mean much. And they wonder why customers are forced to go online and everyone is checking out warby Parker.

Dr. Curtin here does a great job. Hes helped me find the right contacts by trying a variety of different types of lenses and is really focused on making sure you get the lenses that work best for you. Ive also had a great experience with the team that manages the orders for the contact lenses -- Ive always gotten my lenses quickly and been treated with courtesy. Been going here for many years and plan to keep going.

I have my eye exam at MEEI, but I always take my prescriptions to be filled at Pearl Vision in Sudbury. I also know that Dr. Curtin is there should I have any questions. Their staff has been the same for a very long time (15+ years) and they always remember me and are very helpful in filling my prescriptions and going th extra mile. I recommend them very highly.

Great service. Very helpful staff.

I have purchased several pairs of glasses from Pearl Vision in Sudbury and they have been very professional all around. I go there because its local and they accept our VSP insurance. Optician Tim has always explained my options well and worked with me until I was 100% satisfied with my choices. They offer a 30 day guarantee and have exceeded my expectations for service (even same lens corrections!). And with VSP, I saved a ton. Thank you Tim!

I dont even want to give you guys one star. I made an appointment here a couple of weeks ago for this upcoming Saturday the 18th since they said they took my insurance United Healthcare Vison. Now come to find out I get a call stating they dont take that insurance. I hate being lied to. I specifically asked the person on the phone when I made the appointment if they took this insurance they said yes and I gave them the insurance ID and it went through. Now I have to scramble to get an eye exam when I thought this was going to be all set because I havent had an eye exam in 4 years.Thanks for nothing Pearle Vison!Sincerely,Unsatisfied customer

Great service even with COVID-19 precautions