Brought it in a couple weeks ago because my service engine light was on. I dropped the car off at 11am, and was told I would get an update soon. got no update. i had to call at 3pm to check on my car, and it still wasnt ready. they still had not even gotten to it. They close at 5, so i went back there at around 4 to pick my car up, and still wasnt ready. Waited til right at 5 when they told me they were missing a part and that it had to be ordered. was told the part would be ordered and to come back first thing in the morning so it could get done quickly. got there in the morning, part hadnt arrived. (I understand this part was not their fault) Later that day (around 1:30pm) my part finally came in, and they were nice enough to replace the supposed needed part and get me a state inspection because thats what I was needing. The car ran fine for the ONE DAY. Now im having more problems than I have ever had before with this car. Very inconvenient and ridiculously priced.
I came because of the great ratings but gave them 3 stars because they charge for stuff Advanced Auto Parts would do for free. So if you arent sure if you have a problem, have a quick fix like a fuse swap, or even if there is no problem youre going to be charged $45. Its one thing to pay for a service you got. Its another to pay for someone to tell you within 5 minutes nothing is wrong and you have to pay a diagnostic fee
Courteous. Professional. Reliable. Reasonable.
Hard working and honest! I highly recommend this shop.
My mom had a good experience there. Went above and beyond at a decent price
I gave 5 stars couple months ago, but now I am editing my review. Because of the slow service. They checked the car fast but after they start working on it; very slow. 🐌 so after they are sure that you will pay the money they dont care about the time. And also they used to have a keurig machine but now they have drip coffee which seems empty for a long time.
Good prices. Management (Pasha and his brother Sunny) are very friendly. They let you know if maintenance work you are requesting can wait or is unnecessary. They take time to explain work done and future maintenance requirements.I now get both of my vehicles and my sons car checked out and serviced there. I have been very happy with the quality of the diagnostics, the work and the pricing and feel these people are honest and trustworthy.
Very honest and reliable.I always take my vehicle there.
Went in for inspection & oil change. I was extremely satisfied & happy with the service I received at Sugar land car care by Sunny. Will definitely be coming back for future services. I highly recommend sugar land car care.
Great place!! Take both of my vehicles here for inspections every year! Owner and employees are always super friendly and helpful! Ive seen some of the work they have done on other customers cars, even customized engines. They are very knowledgeable!
Our family brings our vehicles here for regular maintenance, the quality of service and prices here are great! Definitely would recommend!
These people are good and i been coming here for years now .. Good and honest people to deal with !
It was a great experience! They got me in & out so fast it made my head spin!!!
I was not at all satisfied with the service the other day went in for a inspection and the guy drove my vehicle and came back with out even putting it on the machine to see if it would pass or not and automatically told me that it was not going to pass so I left there went to fire stone in Rosenberg and they hooked it up to the machine it passed and come to find out that the shaking in my steering wheel was due to the tires the guy would have no nice if he would’ve actually took time and looked at my vehicle instead of trying to stand there and argue with me so I give him a negative*
Honest and fair. Had several repairs there with no problems.Highly Recommended !
Great place for Repair your car fast and good price
Man, these guys always treat me well. They have always gotten the work done quickly, for a very fair price, and with great customer service. I needed a starter replaced in my Corolla and they got me a refurbished part for less than half what the dealership wanted and the work price was quite affordable. When I needed an oil change and state inspection in a hurry, I was in and out in 20 minutes. Cant recommend these guys enough.
Crazy manager would not put air in my tire told me to go to Firestone, my tire was almost flat almost cost me a tire and I am a disabled veteran!
There isn’t anything I did not like about the business. Enjoyed my experience. Customer service was great, very professional.
This is facility where I get my car inspected yearly. Very nice and professional employees, been using for years.
The best customer service! They were super friendly and extremely helpful. ! I definitely recommend that you stop by this location if you’re having issues with your check engine light turning on.
Friendly, fast service with a smile. Open half days on Saturday
Fantastic customer services and awesome hard working people. Did a great job working on my car and definitely will come back again.
I have found the owners and employees to be extremely honest which is a rare find in the auto industry. The shop is clean, the people are great - they have always treated me with respect and take the time to explain things to me. I highly recommend this shop! Also, prices are always great and work is top notch
Place and people are awesome here, they really work with you and take care your car like its theirs. i took my car to dealer as it was under warranty and they try to charge me for diagnose and to repair which they not supposed to .. anyways, long story short Sugar land Car Care look after me big time, they diagnose and fix my car for very minimal compare to what dealer was charging. They got my business for life now plus i would highly recommend this place !!
It is hard to find good mechanic shops nowadays and I found my spot sugarland car care will take care of you they took the time with my vehicle giving me right information and stuff I actually needed to make sure my vehicle was running correctly any problem you may have they will make sure you leave happy 😁 some everyone needing a honest car repair and reasonable prices check them out!!!!!!👍🏾👍🏾👍🏾
This is facility where I get my car inspected yearly. Very nice and professional employees, been using for years.
Awesome place to get car repair. They are very polite and informative. Very reasonable with prices. I would recommend their service to anyone and everyone .
The best place to get all your car needs. Their prices are way better than others. I would highly recommend them.
Fair price and good job done.. I had my gasket value changed. Sunny and Pasha both are very polite and professional...Their car expert also checked the overall condition of the Suv.....nice to have a trustworthy place in Sugarland...Do visit and check out, you will get a fair option compared to others ..I will highly recommend for all your car needs..thanks Mr Sunny again..regards
The staff was friendly, professional and accommodating! My sons and I have frequent this establishment for years, and the current ownership has been phenomenal in providing great customer service and repair assistance.
First google review i’ve ever left. I got an oil change during my lunch break and it was the most painless process i’ve had at a car shop before. Was in and out in under 15 minutes with great customer service. Definitely will be coming back for anything else in the future.
Very friendly experience. I go there for all of my car needs and have for about 3 years now. We know the owner and he is great at customer service.
Great service and I was in and out in less than 10 minutes. Nice amenities on site too.
The best place to get all your car needs.I would highly recommend this place as their prices are way better than others .
Smart friendly service. Good price. Excellent product.
I needed a oil change fast and they did it in a timely matter couldnt ask for more.
Sugar Land Car Care is a great place to take care of your vehicle needs! They are extremely efficient and reliable.
Excellent owner and mechanics along with very quick service. Will be using them in the future.
I needed help with a seat belt. Other shops told me they could not fix it. Sugar Land Car Care not only fixed it, they did it right away. I was so pleased that I came back when I needed the water pump replaced. They were cheaper than the other places I called and they got it done when I needed it.
It was a great experience did my car oil change and breaks work done, very reasonable and fast, I was happy with work and service, will visit in future time, keep up good work, Cheers
Good People great customer service very clean environment recommend them does excellent work guarantee
Amazing service! They were extremely fast and made the experience a great one.
I found them very professional and good in dealing with clients. I am very satisfied with services. Specially came from Tomball Tx.
Nice place and great people to deal with. Reasonable prices as well .Great customer service:)
Good and Honest mechanical advice with reasonable prices.Best service and would highly recommend to everyone !Sugar land car Care is my place from now on :)
My boyfriend and I received exceptional service, kindness, prices, and communication.
I been with them for years way before they move to SugarLand specially Sunny. They work with you on price and they do good work . Honest people .
Got great customer service
GGGRRREEEAAAATTTT PERSONAL SERVICE, THESE FANTASTIC GENTLMEN MADE SURE THAT I RECEIVED THE GREATEST AND GRANDEST SERVICE, PRICE AND PARTS..THESE GUYS HAVE A BEAUTIFUL STYSEM..
They could not do enough for me when i was buying a vehicle, however not so much when i had to bring back to be looked at, they were very hostile and aggressive!!! I was very sick so i left. i was going to push all my friends to them as well but.........
Most reliable and trusted job, highly recommended!
Great customer service!
Quick, friendly, and decent price.
Quick service.
Great place! Honest people!
Wonderful experience!
Good service!
I went to do my annual inspection of my vehicle and they attended to me quickly and efficiently, 👌
Very good service and work with the owners Sunny and Pasha are people who help you with prices and tell you what your car really has not to sell you more. they are here to help