If I can I will post -10...the guy showed up with one worker to bring bedroom and dinning table set to a third floor apartment I had to help him out so he does not get some heart attack and he charge me $100.00 for that before time. The bedroom set had mismatched boards that I had to go and get them from the store by myself then the dinning table came with a lot of faults I wanted to return the set back but he keep promising that he will come and correct everything but he never did...corrected everything by myself again.....awful experience...never again !!!

Went to get a leather sectional . I wanted to help out a small business out I didn’t care of the over priced furniture I financed one thousand four hundred dollars. For the Sectional and a rug Was going to make my last payment only to find out I was deceived by the owner of furniture village and it’s financing company snap turns out I was renting the furniture not owing it . Never again would I ever buy from furniture village they can eat pork for all I care . Be careful when purchasing. I don’t want this happening to you or your loved ones

I have gotten great deals in the past and also the other day. Looked over over Chicagoland for a Love seat that sits high, made of cloth and very soft. I will return...

URGENT, URGENT, URGENT DONT EVER THINK ABOUT BUYING FROM THIS PLACE THIS OLD HAG NAMED MIKE IS MONEY HUNGRY AND IS A BIG SCAMMER. MERCHANDISE QUALITY IS VERY POOR AND OVER PRICED AND ALWAYS COMES UP WITH EXCUSES CAUSE HE CAN JACK YOUR MONEY SAVE YOUR SELF THE HEADACHE AND GO TO 5 STAR BETTER MERCHANDISE AND BETTER PRICES MOST IMPORTANTLY VERY GOOD CUSTOMER SERVICE.

I bought a table set from them a week later my chairs started to fall apart, I called my sales rep Agnes and she assured me they would fix them a month later some of theirpeople came out and fixed the falling apart chairs, which I thought should have been replaced but, they assured me they would be like new. After the salesmen left my house we sat down to eat at the table and the same thing happened again the chairs were wobbling and I called the repairman back immediately and he said he would get back to me and so did my sales rep when I repeatedly emailed her and called. But noone has returned my emails or calls so I am stuck with these chairs the table I might add is great no problem but all 4 chairs have broken I told them the would was damaged on these chairs they were no good so I can never do business with this company again.

Awesomely Great Owner thats very friendly and kind.

Wonderful place not sure why people leave bad reviews, this is honest review and I always buy furniture here and it’s great quality very kind and professional stuff will be back again

It really sucks. To be honest, it really is. The owner name Mike, he was very rude just because we are young and tried to take advantage out of me. I believe there are a lot more places that you can get better service and better deal. Trust me and I hope no one else goes thru the same experience as I went thru.

This place is the ABSOLUTE worst. Customer service is beyond poor. Quality of products are CRAP. Brought a couch, it came, delivery guys didnt put it together properly, took a month for them to send someone else out. Couch still is crappy. STAY AWAY

Just filed my report with the BBB this company caused damages to my home and then tried to claim I was lying to get them to pay for repairs. My house was just bought my home inspection report says nothing of damaged drywall and even has picture of a hallway withou damage that was taken prior to their services. The owner Mike told me the only option was for him to do the repairs at my house by himself, when I asked his experience he told me he had seen it done before! This place has the worst customer service I have ever seen. KEEP AWAY!

They are crooks..bought a king size sleigh bed/king size mattress..bought in in april of 2015,,with in 5 months the matress started falling apart...went in with my reciept...and he told me it was a cheap brand,,so he there was nothing he could do....they suck!!!!!!!!!!! might call the bbb on them....