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Sun City Vacuums & Sewing
9851 W Bell Rd, Sun City, AZ 85351, United States
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Sun City Vacuums & Sewing

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jo
Review №1

I have be going here for several years. New ownership is courteous, helpful and very knowledgeable on difference vacuums that my family use. Over the phone help is great. when you are limited for a visit. Thank you again for all your help

TH
Review №2

Its hard to find someone willing to repair older style sewing machines these days. I and my wife thank you for the fast tune up! You made this old guy a hero to my wife!

Ti
Review №3

I absolutely love this business!! Very straight forward, quick, personal, efficient, and polite. Ive had my vacuum in 4 times in the last 6 months (by no fault of thiers!) and have had nothing short of a pleasant experience every time. I love supporting local, family owned businesses. 10 out of 10, would highly recommend!!! Thanks guys, I appreciate you both!!!

St
Review №4

Great customer service! We bought a Riccar vacuum from them in Oct 2018 and it has been a fantastic vacuum. Nothing beats a bag vacuum in the AZ dust! Daren (sp?) has been fantastic to work with. He serviced the vacuum (no charge, under warranty from Riccar) and it functions perfectly. We don’t have to dust as often because the bag vacuum catches everything! I highly recommend Sun City Vacuum as well as Riccar vacuums. They have solved the eternal problem of AZ dust!!!!!!!!!!!

Pa
Review №5

I enjoyed a truly wonderful experience on both occasions at Sun City Vacuums & Sewing. Paul and Garren are truly professional, courteous, warm and welcoming; no high pressure was evident. Both models of the vacuum I was interested in were explained in detail, I was able to try out both machines and made a great decision with the Miele Complete C3 Kona Canister Vacuum. I would highly recommend this business; thank you Paul and Garren.

me
Review №6

Just love these guys! They are always so helpful. They used to own a shop near my house, but now that they are in Sun City, which is so far for me, I still only work with them for my sewing machine and vacuum needs. I recently needed a part for my vacuum and Garren went above and beyond what I would expect to find what I needed. He did some Internet research and called me back with some options. I was really not expecting him to do that. He was super nice! And Paul helped me get my sewing machine serviced early on during the quarantine. Very fast turn around (considering how busy that business got!). Love and recommend them!

Ta
Review №7

Highly recommend! I received such personal, friendly, prompt, professional service. Garren is the owner and manager of the shop. He truly cares about making sure his customers are completely satisfied. I took in my old Riccar vacuum for a tune up. He was super knowledgeable about all my questions and didn’t try to pressure me into buying a new vacuum at all. He fixed up my old one really well. Afterwards I had a separate minor issue, I brought it back and he fixed it immediately while I was waiting at no charge and loaded the vacuum in my car. He was super helpful and will certainly have my business going forward!

Ke
Review №8

I had been a lifelong Oreck owner, but in recent years the quality has really deteriorated. Garren is incredibly knowledgeable and was able to find me an affordable, lightweight, high-quality vacuum that exceeded my expectations. And no pushy sales pitch, just excellent customer service and 100% satisfaction.

He
Review №9

So thankful I found them. We own a Miele and after only having owned it for about 2 years it just stopped working. We brought it in and they had a fix to our problem the next day. They are very professional, informative, and responsive. They got to the bottoms of the problem and when I thought another one had surfaced they offered to take a look at it at turns out it was a quirk with the vacuum itself. They fixed it and we were out the door. We will only be using sun city vacuums from now on for service and purchasing. Thank you guys!

ma
Review №10

Not helpful, told me the component was not available and needed the whole head. I found it to be readily available and ordered it myself. Would never go back

He
Review №11

We got great service and just the machine we needed at a very reasonable price.

Ma
Review №12

Great shop. Owners are very polite and knowledgeable about products. Would highly recommend this store to everyone.

Da
Review №13

Worked with owner, Garren, to have my machine and my mothers machine worked on. We both own Dyson machines. One of them wasn’t properly suctioning and the other just needed general service. He was very communicative and told me all costs upfront. He was very quick in having both machines serviced and back to me. I was very happy with the customer service provided and will continue to use them.

Pe
Review №14

The shop keeper was very helpful. He was not able to fix or replace my out-dated central vacuum hose and explained what the problem was. Despite the time he spent searching for alternatives, he did not charge me anything for his service.

De
Review №15

Convenient and informative - we got a used Dyson for $200.

My
Review №16

Recently bought a Sebo X7 vacuum and it was definitely worth every penny. High quality, quiet and lays flat so I am able to vacuum under the bed. Highly recommend since I found myself replacing Dyson and shark vacuums every 1-2 years. This business is family owned with wonderful customer service!

La
Review №17

Could not have been a better experience.Service was Outstanding.I assume the owner is the one who waited on me. He was great.

Me
Review №18

This is my go to place for my Riccar vacuum cleaner...they are so friendly and so knowledgeable about any vacuum...We traded in one of our vacuums for a newer model and I love it so easy to use and does a great job...the Riccar Premium...10 Stars

Ba
Review №19

Just walked in this store and because I have a budget and they can’t accommodate $500 budget. I am 74 female and was practically thrown out the door. Not the same people who ran this business 3 years ago. Almost in tears never had this type thing happen in my life. Better have lots of money and you won’t have a problem. Had to give one star to post this.

Vi
Review №20

Excellent, Friendly, and Informative customer service. Pricing comparison match and full service vacuum shop.

Jo
Review №21

Recently we bought a vaccuum cleaner and were very pleased with the service that we received. Garren was very helpful and explained to us the operations of the vaccuum. He was pleasant, polite and professional. Looking forward to start using the vaccuum!

Al
Review №22

Theyre very courteous to their customers

Br
Review №23

Another great experience at this shop!! Both owners are so professional and extremely helpful and I can’t see how anyone could have a negative experience. I highly recommend this shop for your vacuum needs.

Lu
Review №24

By far the best Vacuum shop around! We brought our vacuum in and the owner was amazing! Helpful, kind, knowledgeable, and extremely fair priced! HIGHLY RECOMMEND!!!

To
Review №25

Great customer service. Brought in my Dyson that I thought was beyond repair, but got me up and running quickly. Works like new.

Ja
Review №26

I have dealt with both Paul and Garren, the owners, for several years. They have repaired my carpet cleaner, and I purchased a new Miele vacuum from them, which I love. I just recently bought a Wow Mop and cant wait to use it. Garren and Paul are the most pleasant people to work with. They are always helpful and they know their stuff. I would highly recommend their business.Cathy W.Goodyear, AZ

Jo
Review №27

I worked with Garren, the owner. We bought a Sebo vacuum cleaner. Garren was great to work with, and presented a very balanced assessment of the different vacuum cleaners available. We love out Sebo. Its the best vacuum weve ever owned!

Ma
Review №28

This place is awesome and the guys are really nice and helpful. I went in to look at vacuums because I was tired of buying the walmart vacuums that breaks in 9 months. Ive bought like 4 vacuums the last 3 years. Went in and these guys sold super nice stuff. The gentlemen that helped me assured I would love what he was showing me. I took his advice because he seemed very honest and genuine, and I am so happy I did. Its the best thing Ive ever used on my carpet and wood floors. Highly recommend this store. Locally owned and great service!!!

Ko
Review №29

This shop is the best around!!! Extremely knowledgable people and very helpful. Paul the owner was awesome. I had a vacuum repaired and it works better than ever, and it only took about 4 days. I also bought a new vacuum for my cabin up north and its by far the best vacuum Ive ever used (I will be buying one for my main home here in the valley). I give Sun City Vacuums A+++ rating.

Re
Review №30

May be the best personal experience Ive had with a small business owner. I will reccomend and and continue going back there for all my vaccum needs.

Me
Review №31

BUYER BEWARE! DONT WASTE YOUR TIME OR YOUR MONEY.The owner Paul is not available right now according to his son Aaron. I dont usually write negative reviews but this experience with Aaron was just unacceptable. I wanted to bring my Bissell vacuum in for repair. Every question that I asked he said he couldnt answer it. I really did not want to pay $30 for him to look at my vacuum when he couldnt even tell me what could be wrong with it. If he was a quality knowledgeable person who knew his trade, he would have been able to give me some examples of why my vacuum wasnt working. He refused....He was not friendly, not helpful or interested in serving a customer. You dont matter to him. Unlike the awesome reviews given when his father was in control. So I took the vacuum in and once again, tried to find out if my vacuum was repairable. He said Anything is repairable so I gave him the non-refundable Deposit of $30. Two days later he calls to let me know that he cant get the part for my vacuum. That Bissell no longer makes it. Of course he kept the deposit. He has no idea what he is doing, if he did, he would have researched before taking my vacuum in. He obviously is not a technician. After spending $30 for receiving nothing but a very rude arrogant attitude, my advice is Buyer Beware!

Ba
Review №32

We had wonderful service and experience at SC Vacuums. They are very knowledgeable, nice and will take time explaining either your repair needs or purchasing a new vacuum. They werent pushy and they allowed us to try out different vacuums. I highly recommend them.

Am
Review №33

Talk about old fashioned service! I drive 16 miles to come here and pass two other shops these guys are that great. The owner Paul saw me struggling with my vacuum from my car and ran out to grab it for me! He had me there for only five minutes and my machine was good as new. Then without asking he walked my vacuum to my car and put it in the trunk. Ive never had this wonderful of customer service before and I appreciated it more than he will know. Family owned and operated!!! I will recommend Sun City Vacuums to everyone I know. Thanks Paul

Bl
Review №34

LOOK NO FURTHER!!! This is the only place I will go for a vacuum, the customer service is the best around! The quality of these vacuums are top notch. You can buy 30 cheap wal-mart vacuums or you can buy 1 nice quality one from here and you are done! They are informative and willing to help you learn about the machine you are purchasing! You can tell they know their product in and out! Thank you Sun City Vacuums for a great experience and a great product! My carpets have never been so clean!

An
Review №35

We couldn’t be happier with Sun City Vacuums. Their knowledge and patience in helping us through our first purchase of a high quality vacuum can’t be understated. Their genuine care for customers is what sold us and will keep us coming back in the future!

Ke
Review №36

Needed some expert advice whether to purchase or repair my current vacuum. Shop owner not only helped me think through the decision I ended up getting a new vacuum I love!! Would recommend this shop to anyone the customer service is top notch!

Jo
Review №37

Best customer service Ive had in quite awhile. I thought hospitality was a thing of the past. It was very nice to go to a local business and receive not only top notch service, but be treated fairly and with a great attitude. I will be returning for any service I need. The prices are great and everything is high quality! Thanks so much for making my business with you a pleasent experience. I highly recommend!

Yo
Review №38

My old vacuum finally broke and I needed a new one. The vacuums at the department stores were limited in brands and had too many plastic parts. A friend referred me to Sun City Vacuums. I never knew there were other brands of vacuums. I bought a Hoover and was impressed by how well it works and the ease of use. If you are looking for a vacuum that will work well and last much longer, go to this store and check out their vacuums.

Ba
Review №39

We were very happy with our recent experience with Sun City Vacuums!! They were extremely helpful, friendly, and knowledgeable about their products. We ended up purchasing a Miele and could not be happier! I will definitely be a repeat customer and will be sending my family and friends here!

Ke
Review №40

The wife and I will never go to any other shop! Great prompt service the moment we stepped in the door. Prices (both for vacuum service as well as the vacuums) are phenomenal. Dont go anywhere else! Thank you for the great service!

Be
Review №41

I am really glad that this shop is under new ownership! I was skeptical based on old reviews but Paul was extremely helpful! Glad to have a place on this side of town that I can trust for my vacuum repairs! Highly recommended!

Au
Review №42

This place is great! Helpful, friendly and took the time to show me some different opinions that would work for both my rugs and even hardwood floors. Highly recommend and love to support local businesses.

Po
Review №43

I have been looking for a good vacuum for a year! I wanted quality at a fair price; I love my new vacuum and the owner was very nice and helpful!

Mi
Review №44

Great service at affordable prices. The owner Paul is very friendly and knowledgeable. I highly recommend this establishment!

Aa
Review №45

We bought our vacuum here and made our purchase based upon some recommendations from the store owner. He was patient, listened to all of our questions, and gave thoughtful answers. We couldnt be happier with the decision.Great service. Very knowledgeable. Thanks Sun City Vacuums.

Ka
Review №46

Went to Sun City Vacuums on a recommendation from my sister who purchased a vacuum that she loves! Never heard of the brand, but I tried it myself and I loved it so much that I had to get one. The brand is a Miele canister. They also offered to repair my Dyson that didnt last very long, but they suggested I would save money in the long-haul purchasing a better quality product. Very knowledgeable! The new owners are awesome like all the other recent reviews state. They were very friendly, and Im happy to be putting my money in the pockets of a family business instead of a big box store. Definitely telling friends and family about them!

St
Review №47

I bought a Sebo a week ago from Paul. While these vacuums are on the higher price scale, its the best vacuum I have ever owned and know I will have it for awhile! Paul was a awesome, knowledgeable and trustworthy. I recommend this shop to anyone looking for a vacuum.

Al
Review №48

Amazing Experience! My wife had her sewing machine serviced and they did a great job. Highly recommend this shop 👍🏻

Ga
Review №49

Sold me a Riccor upright vacuum that was not made to pick up dog hair. Brand new vacuum and he wants to charge me 49 bucks to clean out the hair. Ive only used it 7 to 8 times. Its a vacuum not for dog hair. I had to go buy me a dyson animal 2 vacuum. So now I have a riccor vacuum thats worthless to meWhich cost me almost 600 bucksHe also knew I needed a vacuum for dog hair. The riccor vacuum sure isnt made for that!!!

La
Review №50

Shopped around last weekend for a new vacuum cleaner. Glad I stopped here because their prices were the best and they were very nice & knowledgeable. Ended up buying a Riccar vacuum from Jim. Love it so far.

Au
Review №51

I needed my vacuum serviced and am so glad I brought it to Sun City Vacuums & Sewing. Family operated shop and they care to take care of their customers and my repair was completed quickly with fair pricing! Would definitely come back!!

Ma
Review №52

Great prices and fantastic service. I wont go anywhere else for my vacuum needs. Thank you for a great experience

Ol
Review №53

Fantastic customer service !

Ea
Review №54

Very knowledgeable and friendly. I hate going big business to buy anything i know nothing about so i was excited to find out they were in the west valley. Quite a range of quality vacuums which was also a plus. Thanks again guys!

Ty
Review №55

The best customer service Ive had in awhile!! The owner was very helpful and knowledgeable. I was able to get exactly what I was looking for at a great price.

Jo
Review №56

First time that I went to this business. The employee or owner was very helpful.The store was very clean, plenty of parking and had just what I needed.

As
Review №57

Took 3 weeks to fix my vacuum. When I dropped it off I specifically told them they had 2 weeks to get everything done because we live 3 hours away. They waited 2 weeks to order the part from the manufacturer. Extremely frustrated. Then I pick it up and find a lovely yellow sticker on the front of my vacuum advertising their store. Of course when I peel the sticker off half of it sticks to the vacuum.

Al
Review №58

Always great service! They are my go to place!

Am
Review №59

Just recently purchased sebo and I absolutely love it it, and love this store! Thank you for the great service!

Ma
Review №60

Great service! Thanks for your help with our vacuum.

li
Review №61

I had a great experience at the shop . I purchased a Miele vacuum cleaner there. I have had numerous vacuums in the past and I finally have one that I love and would only buy this brand in the future . Thank you for steering me to a good vacuum.

Al
Review №62

Looking for something closer to home, I ran across this shop. Grateful I did because the service and staff are wonderful. Learned it was family owned and operated, which I always love to support. Would highly suggest this shop when purchasing a new vacuum or needing service (as I did).

Ma
Review №63

I ended up here because I needed some real selection and quality out of my vacuum- not just what products Costco or Walmart carried. They were extremely helpful, ended up with a brand I was not familiar with- and a type of vacuum I was not aware existed (Miele) its amazing on my hardwood floors and great for carpets as well. Best I have ever owned and though it wasn’t cheap it was beyond reasonable for the quality. They said if anything ever goes wrong they can fix it quickly. Would recommend to anyone searching for new/ or needing repairs.

Da
Review №64

I have been looking for a vacuum shop that I can trust and I finally found it! I was treated with true customer service and will definitely return and tell all my friends about it. You will not be sorry if you decide to bring your business here. Thanks Sun City Vacuums!

Am
Review №65

I purchased a light weight Riccar here and Paul was extremely helpful.I would recommend this company for any of your vacuum needs.

Je
Review №66

The place was great. The service was good. The prices were right. Thank you Sun City vacuums!

Jo
Review №67

Gosh...almost didnt go based on prior reviews. Glad I Did. New owner is just delightful. Fixed my vac in a flash and very reasonably priced.

Pa
Review №68

We have been using these guys for over 5 years for all of our vacuum needs and would recommend them to anyone! Whether we need maintenance on our vacuums or parts these guys are the best!

PA
Review №69

Hi, my name is Paul and Im the new owner of Sun City Vacuums. Im writing this review to inform the local community that the business has changed hands and to please not judge us on the few one-star reviews from 5-6 years ago that happened under the old ownership.I have owned multiple vacuums shops the last 30 years and ever since Google started their review system my overall Google reviews were 4.9%. I can assure you that my employees and I are some of the nicest, most honest people you will ever deal with. Ive only sold vacuums that I personally recommend to my customers the past 30 years and I wont sell anything that will have issues or not work well. I dont sell the stuff youll find at Walmart and the big box stores, because those type of vacuums last anywhere from 6-12 months and then you just throw them away. I sell machines that will last 20+ years with no problem.I just wanted to reach out and let the community know that there is new ownership and its nothing like the old ownership. Come check us out if youre in need of a new vacuum cleaner or needing repair work done on your current vacuum or sewing machine and Ill prove to you my honesty and integrity, while ensuring your complete satisfaction.Thank you for your time.Paul Zuk

Ma
Review №70

Great customer service and well priced. Definitely will be returning for future services!

Mi
Review №71

Great customer service and a smooth buying experience. Would definitely recommend this place to for those who are unsure of what to buy in todays market. Friendly staff!

Jo
Review №72

Great prices and speedy service! I love this place!

MD
Review №73

Person who answered the phone was not helpful and acted like I was taking up his time.

da
Review №74

Get service and prices. Jim is very knowledgeable and helped me get the correct vacuum for my household.

Ma
Review №75

Excellent customer service and wide selection of products and knowledge!

St
Review №76

Great shop, price and customer service! Definitely recommend going here for a vacuum!

vi
Review №77

Bought a Sebo from Paul and I love it! Always shop local!

De
Review №78

They were very competitive with vacuum pricing. They even matched amazons prices when I purchased a vacuum.

FR
Review №79

New owner is much more customer friendy than the previous owner.

Ch
Review №80

I agree with Ang, we dropped off our Dyson for repair under warranty. The owner acted as if he hated his job and could care less about his customers. It took over 4 weeks for him to do a simple repair. He was rude on the phone and in person. Stay away!

ka
Review №81

Great service, highly recommended!

ch
Review №82

Thank you very much Garren for giving us all the information we needed to purchase our new X7 Sebo vacuum.Your service was excellent.

Information
5 Photos
82 Comments
4.6 Rating
  • Address:9851 W Bell Rd, Sun City, AZ 85351, United States
  • Site:http://suncityvacuumsandsewing.com/
  • Phone:+1 623-933-5437
Categories
  • Vacuum cleaner store
  • Industrial vacuum equipment supplier
  • Sewing machine repair service
  • Vacuum cleaning system supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Planning
  • Quick visit:Yes
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