I had the Crystal replaced on my watch but it was not set flush. Naturally, It chipped days after picking it up and when I brought it back the repair man told me it wasnt his fault because thats how the watch was before and thats how Casio makes their watches.Total nonsense. He did poor work, refused to acknowledge it, and lied to my face. I have since purchased another Casio and, imagine my shock, the crystal is flush!!

Great pawn shop. Offered me more than I expected for my valuables. Had fair rates. A great selection of affordable dvds and blurays. Friendly staff. I would recommend valley pawn to everyone.

Very friendly and helpful people.

Would not recommend this place to anyone. Bad service, bad attitudes and overpriced junk.

I come here for all my pawn needs. Very professional and helpful.I mainly deal in firearms here and their price point is good and fair.

This pawn shop was my first experience with any place in the Reno area since I was returning the U-Haul truck I used to move here. The first thing I noticed was the very organized layout of the place. The lady that helped me was extremely helpful and very nice from start to finish, which wasnt very long at all. I definitely want to come back to check out all the tools they have.

Do not bother going here for Pocket watch repair. Theyve had a very sentimental pocket watch of my boyfriends for over three months! I never received one call for any updates. I either called myself or went in person. I was told Steve, the repairman would be calling me himself with every update. Unfortunately, not true. And each encounter with Steve was very uncomfortable. I practically had to bribe him to try and fix my pocket watch. He told me it was cheap and hard to find the parts for, and the price of repair will be worth more than the value of the watch itself. So in Steves eyes, its not worth his time. Apparently these employees dont know the value of sentimental items. Plus, its business. I had to interrupt him to tell him I dont care about the costs, I just want it fixed. Finally, after three months of dealing with incompetent workers, I decide to retrieve my boyfriends pocket watch. Only because its almost Christmas and I really want him to have his grandfathers pocket watch, who just passed away. Surprisingly (sarcasm) the female worker was very rude. Just from me asking if Steve is in and if she knew of anymore watch repair businesss in town. I normally dont go to Pawn shops, specifically because of this type of atmosphere. Rude and negative. I was really hoping to have this watch fixed in town, mainly for the quick updates and for the comfort of my boyfriend, but these employees let me down in many ways. Id never leave a sentimental item in the possession of this business again. Lesson learned.

I had 3 nice watchs and two so so, was told buy 2 jewelry shops and 2 different watch repair shops that the nicer ones were difficult to replace the batteries and was quoted up to 120 to replace all the batteries.Valley pawn did them all in a very quick turnaround a it was 32 bucks.very honest and extremely friendly.thanks guys

This place has an excellent selection of tools for a fair price. There are drill bits in every size you can think of, some brand new equipment that they sell for a fraction of the cost! Go here before you go to the hardware store.

Friendly people! Much more than just a pawnshop. Jewelry repair and a great place to do your FFL transfer also. Thanks guys!

Ive done three ffl transfers here so far, and just finished setting up my fourth. They are friendly and helpful, priced right too. I just finished setting up an out of state gun store with them and they had no problem sending them a copy of their FFL. I will always do my transfers here.

One of the guys there messaged and told my 67 yr old mother in law he would take $50 a weed eater ku can buy new for $149 then turns around and trys to charge her 85 what a p.o.s I send him a copie of his message and he blows it off wow dude wow what kinda man prays on elderly women.wow whats the world coming too

Place is a joke!I brought in 18k 1.51ct VS1 Princess-Cut Fancy Blue Diamo That I paid over 3500.lady looked at it and said she would only be able to do $20 $ max. Knowing I know I have all the paperwork and info on the in my my pocket I just looked at her and asked why it was so low and she said it was because it was 14 karat and Im not going to pay for the stone which is funny valuable stone . So either shes an idiot and can I appraise the ring in her hand and remember 18 from 14 Orin has no business in a pawn shop or shes a crook and if used to dealing with nothing but its tweekers and stolen items. I took the same ring down the road and got$ 1600 and 55 tv and five Xbox games .VALLEY pawn LACKS INTEGRITY!

I have bought guns, guitar stuff and had to pawn there. Great honest, fair staff. Oh, and they rent U-Haul! Lol

They sure do not know much about high end watchs, i took in a bulova model #96c002 he said it fake because it did not have enough buttons on it because it was a cronograph, we looked it up @metropawn on sale. itwas $485.00 reg $595.00.......it is too a chronograph look it up. i am done. peace out

They told me they had a saw so I drove three hours to come pick it up turns out they had sold it a few days before just wasting my time

Very helpful staff, very professional!!!

Small, dont really like to take pawns unless its top of the market

Great Service

Kinda rude