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Office Depot
EL CAMINO &, 121 EAST EL CAMINO REAL, Sunnyvale Saratoga Rd, Sunnyvale, CA 94087, United States
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Office Depot
Comments
Se
Review №1

The store is spacious and clean. Staff is friendly, though I did not ask for help. The assortment is good for that kind of store.Plaza parking is big enough.

Al
Review №2

William the tech manager here is ABSOLUTELY AMAZING. He figured out my printer issues and more. This is the highest level of customer service Ive seen from Office Depot. Thank you, William!

Do
Review №3

Terrible service at your Sunnyvale Store! I bought an office on line to avoid the hassle. I picked the chair up at the Sunnyvale store, everyone was pleasant at the time of purchase. We unpacked the box. There we no tools and no bolts. I called the store 3 times with an automated voice hanging up on me after many rings. I called your service center number inside the product information, they gave me a disconnected vendor number. I called the service center back, they said the vendor was closed and to call back Monday. I called the Sunnyvale store again and was told to bring the chair back, which we re loaded back into the car and took all the way there only to be surprised by no one owning up to saying bring the chair back and the store manager handed us a packet of bolts without any real empathy of all that had taken place. WE WILL NEVER SHOP ATANY OF YOUR STORES AGAIN. There are plenty of other available stores in the area from which we can buy our office supplies. So long Office Depot.

Sc
Review №4

Went in to get basic office supplies. Used the restroom... Which was fairly dirty. Had cobwebs hanging over the urinals....I got in line and the woman in front of us had a large, apparently complicated purchase. As there were 5 other people beside us in line the cashier asked for help ringing up. He was told just go as fast as you can Incidentally and totally not the cashiers fault... There was a lengthy wait. While the one person actually working ( a young man with red hair) 2 other employees came by but did not offer to help....Moral of this? Go to Staples, anywhere else but here!

Ro
Review №5

Store looks very run down...not enough help. I drove all the way there to send a fax and phone lines were down...I asked someone to help me to PDF some papers to email address instead and he showed me a machine and briefly showed me how to do it...not much customer service! He said it was easy!!Easy for him maybe...Carpets are shabby, inventory low. Basicly no customer service...I wont go back unless Im desperate!I Had been shopping there since it opened!We have a small business...Very disappointing!!!

Kr
Review №6

Never ever ever has this Office Depot ever met any sort of normal standard for customer service. Between the unprofessional employees who consistently have awkward interactions with their customers.Final straw was the printing fiasco. Had to get docs of a specific size printers front and back. The person who took the order and the person who printed order were different. Printer took it upon herself to change the size because she didnt like it, with no understanding that I needed that size for a very specific reason. Then didnt even print both sides when clearly the file was two-sided. Why I print job took literally 26 hours to perform is crazy.Was given some hogwash about could only receive store credit. Dont want store credit for a place Im never coming back to. Finally got the refund I deserved.Wont be back... unless my life depends on it. Viva la Staples!

Mi
Review №7

🗣🗣🗣 CAUTION 🗣🗣🗣🙅‍♀️🙅‍♀️🙅‍♀️ AVOID THIS LOCATION!!! 🙅‍♀️🙅‍♀️🙅‍♀️Let me start by saying...Office Depot is a great store with some amazing deals from time to time. Normally, my experience shopping at their stores is a fairly positive one, however, this time... not so much.This whole experience seriously altered my day! I had planned to do some shopping next door at the clothing store and then have a quick snack at the grocery store next door to that but errrr ummm uhhhh... today I had to respectfully decline.I went into this location today (March 13, 2019) and MUCH TO MY DISMAY, a VERY LARGE, unbothered rodent walked out into the main aisleway (to the right of the store when you walk in). He then paused before casually jogging across to the adjacent aisleway and climbing into the metal display rack. 😮Now, normally I would have said it scurried across the floor, however, this creature kind of just casually walked out as if he was checking out the deals that were on display. 😶I IMMEDIATELY alerted two nearby employees who surprisingly (👈 italicize that) informed me (while smiling) that We know. (Sarcastic, slightly annoyed tone). We have exterminators running through here all the time. 🤦🏼‍♀️🤨Ummm...I didnt know whether to be relieved that they were on top of the problem or concerned that exterminators are running through here all the time and yet... the problem still exists. 😟I didnt even feel comfortable staying long enough to alert a manager about their need for better employee training. Like seriously, what in the bubonic plague is happening at this Office Depot?!#EpicFail #NotAFanOfMasterSplinterInRealLife#DoBetter #iWontBeBack

Di
Review №8

Good SalesJoin the customer loyalty club to get best prices.

Sa
Review №9

Many choices, quality items, good prices, nice staff.

Cr
Review №10

What can you say? Its an Office Depot & you get what you expect. This ones in a strip mall that accessible only from the northbound side of El Camino Real, at the corner with Fair Oaks.

Se
Review №11

Unreliable. Arbitrarily close early whenever they feel like it.If a store doesnt plan on honoring its posted opening hours, hours shouldnt be posted, so people wont waste their time going to a place that closes early.

Ja
Review №12

They got real bargain price items here. The clearance section have some items which were less than a dollar. I brought 3 items for less $3.

Ga
Review №13

Not very helpful staff. will not speak to you unless spoken to first. even if they see that you have been wondering around for a few minutes

An
Review №14

Not many products in stock and the selection is sparse. Sometimes there are good deals in-store.

Ra
Review №15

Stores closing at the beginning of May. If youre looking for a cheap Instax Mini camera, nows your chance!

Da
Review №16

Great selection and prices. Was able to get in and out in five minutes which was great.

Ev
Review №17

Good selection of office products. Buy paper and other office supplies here time by time here.

Jo
Review №18

Been here before when you go to check out seeing three or four guys are all huddled around 1 area. I have to finally yell to have somebody come and wait on me and they always look like why are you bothering me? I think Im just going to go way over to Mountain View to pick things up its not worth bothering them.

Ma
Review №19

Needs too be better maintaned. Had very few choices in tripods for cameras.

Et
Review №20

Schools are opening some items are cheap like notebooks and other school supplies. Just bought some notebooks and folders. I spent less than 10 bucks.

An
Review №21

Staff are hard working, printing sections is solid, just make sure you get there early in the week to get what you need

Mb
Review №22

The store clerk have informed me that the cost of recyclying my empty ink cartridges is like $2 each, and that they dont give it right away only upon confirmation of an email. When Ive received my email, it says there that I am only getting like one cent for each empty ink cartridges that Ive recycled with them and did not explain anything else further. When I called in the local center, the manager told me that the credit will not appear until the end of a quarter which is equivalent to three months. They had misinformed and tricked me into doing this, now I dont even know if they are going to give me my supposed to be credit of $20!! Dont trust this place on what they inform you, liars, bad place to go!!

ed
Review №23

Good supply of all variety of office supplies at reasonable prices.

st
Review №24

They are too high I went there to get something and its double the price of Walmart the same item Walmart at 7:29 or something like that and theres his $18 and something

B.
Review №25

Nice customer service. Lousy selection of basic filing system supplies.

J.
Review №26

I ordered business cards online at 10:30am Sunday for Same Day service. My cards were not done at 5:30pm. Did I get a call to tell me my order couldnt be done. NO. All they gave me is excuses. No excuse for same day service.

Mi
Review №27

Good selection of office supplies. Offers specials and help is friendly

Al
Review №28

Great support by the manager and staff with heavy items and making sure you get the best deal possible.

Je
Review №29

A good office supply store. Nothing special.

El
Review №30

Calm place and good back to school deals

Sc
Review №31

This location is closing on or about May 15. Everything is marked down accordingly.

Be
Review №32

Friendly helpful staff and they had everything we were looking for

Ja
Review №33

Good employees, they took care of me while I was dealing with trying to get an I5. unfortunately the I5 was a little faulty but they took care of that too :)

Ju
Review №34

Good office supply store

JM
Review №35

Checkout was slow. Things were difficult to find.

Sh
Review №36

Closing down, messy but small office supplies are cheap

Da
Review №37

Some items are missing price tags, nobody on the floor to ask for help; long line at the cashier..

Va
Review №38

The cashier did not help me bag my purchase.

Sh
Review №39

Great place to have stationary

Pe
Review №40

Its an office supply store... things are probably going to be cheaper online, but you can get your binder paper now

Ro
Review №41

Not good since they are closing the Sunnyvale store

Li
Review №42

200 points are given for recycle cartridges and points for ink and paper are given per dollar ie: 50.00 ink = 500 points. Theyve changed the rewards to every month. Ten dollars for every 1,000 points, rolled over for three months. There is no charge for dropping off your recycles.

Mi
Review №43

Could probably use some work. But, they printed what I needed and all of that was done right.

Yi
Review №44

Was looking for a planning. Not much selection right there and pretty pricey.

ju
Review №45

Well stocked.

To
Review №46

Poorly kept, meh service.

se
Review №47

Good customer service

ha
Review №48

This store is going to close now

Ca
Review №49

Good inventory, but service can be abysmal.

Sh
Review №50

Not a good place to go, return policy is awful.

El
Review №51

The worst service ever, there are super unfriendly people working there, and Adam the manager is even worst, he has no idea or preparation about costumer service.

De
Review №52

Not much varieties in store for laptop models

An
Review №53

Found an item on the website and it said one hour pickup, but the store didnt actually have the item I wanted- closest thing they had cost almost twice as much.

Da
Review №54

Do not do business here

Im
Review №55

Is permanent close

Sh
Review №56

Nobody even asked us for help

Ma
Review №57

Came here for school supplies

M
Review №58

Hard to find help from staff

Cr
Review №59

Only a distribution center.

de
Review №60

Helpful staff

A
Review №61

Office depot won’t last

Ri
Review №62

I fb VB and x

An
Review №63

Good

St
Review №64

Store is closed

Ol
Review №65

Good shop

Ab
Review №66

Great

Ab
Review №67

Very less staff to help

TI
Review №68

Good

Ar
Review №69

Lots of stuff.

Ka
Review №70

Friendly staff

Ma
Review №71

Excellent site. I liked it. You find everything !!! And good price, yes !!!

Le
Review №72

In the beginning of the school season, there are many people inside, a bit messy, but things are very comprehensive.

Jo
Review №73

There are variety of things not only office

Information
54 Photos
73 Comments
3.6 Rating
  • Address:EL CAMINO &, 121 EAST EL CAMINO REAL, Sunnyvale Saratoga Rd, Sunnyvale, CA 94087, United States
  • Site:http://officedepot.com/storelocator/ca/sunnyvale/office-depot-909/?cm_mmc=GMB-_-909-_-Website-_-NS
  • Phone:+1 408-746-2040
Categories
  • Office supply store
  • Business to business service
  • Commercial printer
  • Computer consultant
  • Computer store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Cash only:Yes
  • Credit cards:Yes
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