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uBreakiFix
123 NW 136th Ave, Sunrise, FL 33325, United States
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uBreakiFix

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Je
Review №1

I continue to bring my electronics here for repairs or battery replacement. The work is always quick and the quality impeccable.

Fr
Review №2

Phone not working? This is the place to go! Todd was amazing helping walking me through what happened and I ended up needing a screen replacement after my daughter dropped my phone. I was expecting to drop it off in the morning and come back at the end of the day to pick it up, nope all done within an hour and super friendly. I will absolutely recommend this location to friends and family that need any phone/laptop/console repairs.

Je
Review №3

Marco is 👌🏼👌🏼👌🏼 great service. Amazing customer service. Very happy with the repair on my Samsung galaxy 21s ultra. Will definitely be recommending this place.

Mi
Review №4

Awesome fixed phone quick and very professional. Highly recommend.

ba
Review №5

This store was amazing in helping me with my daughter’s iPhone. I thought that there was no way they could make it work, and Todd told me that they would do their best. When we went to pick up the phone, it looked brand new!!! Thank you Todd!!! You deserve a raise!!! Merry belated Christmas!!! Thank you again! Now I’m Superdad!

C
Review №6

We came with a working phone, noted on their receipt to only have minor screen damage and are leaving with a broken phone that was damaged to the point of motherboard failure. The cost to replace the screen was $270 but the motherboard cost $265 so they did not want to take responsibility for it monetarily or physically as it turns out they don’t have anyone at any of the local franchise locations who knows how to fix motherboard issues for a Samsung s20. Dealing with corporate is like going to a car dealer, they kept trying to weasel us into the worst deal for us, arguing that their final resolution was protocol however a escalations manager named Kioko, Daniel Cowen and Jessie “came up with” so called solutions that would leave us in the whole. Each time they called back with “ good news we can do a little better” but it was 7 days after being without a phone waiting on these people that they claim they got Samsung to provide a new phone but still wanted us to pay $275 for “the repair” that was never completed. It should be phrased “the breaking” of the phone and the loss of service which we pay for whether we have the phone or not. Terrible experience from corporate down to the store level.

Ke
Review №7

Speedy service and professional attitude. Aux plug broke inside the jack when I dropped the phone and broke the back glass. Fixed it in 2 hours got the broken plug out of the jack too. Cant complain at all about this shop.

Se
Review №8

Amazing experience, was having difficulties with my IPhone due to a small crack on the bottom corner of the phone. I met with Todd and he helped me extremely especially since I’m going away for the holidays I needed my iPhone to be fixed. Recommend for anyone who needs this type of work done

AM
Review №9

Excellent experience and service very nice guys

Wi
Review №10

Young guys doing a professional service, 👏👌🙌😎 original parts, also guaranteed

Me
Review №11

The experience was excellent. Quick and efficient. Staff was very knowledgeable. Would absolutely recommend them to others.

st
Review №12

The service was super good and the individual who took care of me was supper nice and savvy with my phone problem. I will definitely recommend to ANYONE!! i now know that if i crack my phone again... I’ll be coming here:)

Ca
Review №13

I came to change the screen for my iPhone and the store was closing. Tod was nice enough to open up and very willingness change my screen even though he was past his clock out time. Really recommend this location. The customer service was expectional.

KN
Review №14

The young man w long hair gave me some good advice free of charge because they couldnt help me w my issue but the consideration and custer service was top notch

Ar
Review №15

The only place to bring your portable electronics. Very quick and professional service!

Al
Review №16

Quick, easy, reasonably priced

Na
Review №17

Todd was AWESOME and gave me a really good deal I would highly recommend this place for any phone fix !!

Ja
Review №18

I left my cell phone with Jacobo and Tood, the services was perfect and fast, i was satisfied because they explain very well, they were very fair with the price. Thank you !

Er
Review №19

Came in today to get my phones LED fixed. Paul made sure to let me know what seemed to be wrong with my phone. He happily answered all of my questions and took my phone in for repair. He was also able to recommended a new case for me considering I was not happy with my old otter box case. Jakob the tech did an amazing job fixing my phone as installing a new screen protector on it! He did all of this work very quickly and I was really happy with the experience. Another thing to mention was how the overall repairs were very inexpensive. All in all it was a great experience and would recommend giving this shop a try :)

He
Review №20

Thank you Todd and U Break for fixing our iPhone XR on short notice. Great service, great experience.

Cl
Review №21

Quick and easy . Will come here again.

Ka
Review №22

Jakob was exceptional, great customer service!!!

Ma
Review №23

Friendly and speedy service, great qualityI would highly recommend!

Re
Review №24

Great customer service, great pricing, fast turn around time.

Tr
Review №25

Excellent service!! Super helpful staff! Very knowledgeable staff and they explained the entire repair process. I will definitely recommend my friends to come here if they need a phone repaired.

Fe
Review №26

Fast, deep knowledge of product and recommendations for optimal functionality.

Ji
Review №27

Be back again Got my iPhone 6s fixed a very pleasant & smooth experience!! :)))

Sa
Review №28

Excellent service & affordable! Thank you Joey :)

Sa
Review №29

(this is more of a review of every location Im so sorry)Ive fixed three different items, at three different locations, on three different years. First one was a Playstation 3, second one was a pair of ATH-M70x monitor headphones, and third one was a Logitech MX Master mouse.Throughout those experiences, the staff was so, so friendly. The fixes were also super timely, and havent broke again.One of the fixes was a little more expensive than I wouldve wished, but the other two were so impressively low-priced, that I couldnt even mind about it lol.

Va
Review №30

Very friendly, knowledgeable staff, patiently answered all my questions and fixed my broken phone. I live in Weston and there is a closer location to me but I’ve been to both locations but these guys are fantastic so it’s worth the drive.

Ra
Review №31

Thoroughly professional.

Je
Review №32

Excellent service. They replace my screen in less than 15 minutes. I feel like I got a brand new phone. Great job!

ja
Review №33

Everything about my experience with this store is 100% satisfaction. I broke the screen on my laptop. My husband and I came in Saturday for an estimate. We were pleased with the price and the date promised. Today I received a call from Alex saying that my computer has been fixed and ready for pick-up. It was ready a day earlier than expected. Another pleasant surprise. Needless to say, I am a very happy customer. Dont hesitate to go to the Sunrise store.

He
Review №34

I needed help on wiping a phone. A friend referred me as she has used this location multiple times. She gave them a “rave” review but what an understatement!!The owner Joey has the patience of a saint and has great customer service skills. He takes the time to explain and demonstrate on things you may need assistance on. I can’t say enough wonderful things about this location.They also offer other services and I am def going to be back and will refer anyone who needs repair or anything else on their electronic devices.Thanks for all your help!!!

Le
Review №35

The best place to get anything fixed! These guys are amazing! Above and beyond customer service! Very fair pricing. Bravo to the owner Joey and the manager George for proving such a business! Highly recommend!

Li
Review №36

I went to the location in Plantation and they told me that the screen replacement for my phone Note 8 will last 4 hours, so I called this location and Joey told me that it would be about an hour. Joeys customer service is fantastic and he is also very knowledgeable. My phone looks like new and he even gave advice on the correct accessories to prevent this from happening again. Thank you so much for providing excellent service.

Ar
Review №37

LOVE this place. They are quick and offer great customer service, something so hard to find these days! A million thanks to Jorge for fixing my cracked screen on two different occasions and doing it with a smile. My office is my phone and it cant afford to be down. THANK YOU!

Ma
Review №38

Vary good service, professional guys .Highly recommend to use their services .

We
Review №39

Great customer service the owner is a great guy who runs the business very well they treat you right and have quick service I come here everytime and DrPhoneFix is closer but I come here for a reason great service 💯

Br
Review №40

These folks have replaced the battery on 4 phones for me and theyve given great service each time.

Jo
Review №41

Great customer service. Would highly recommend.

Wo
Review №42

This is a place I will come to again if I have another issue with my phone. The gentlemen that work here were very polite and helpful. I will recommend this place if theres someone in need of help!! Know how we cant be without our phones :)

se
Review №43

Great Service from Joey who was very helpful and knowledgeable. I had a laptop that had old work files, an administrative password, and would not allow me to do the things I wanted to do with the laptop. They have fast service and were a lot cheaper than the big box stores. I would highly recommend this store and Joey if there are any problems with any electronics in your possession. Thank you for your service.

Mo
Review №44

The best of the best! Very honest and fairly priced. I’ve sent tons of people there and always great reviews! Highly recommend

St
Review №45

Samantha and Joey were so knowledgeable and pleasant when I walked into the store. Im not very savvy with using apps and needed help. I was on my way to a different business in the same plaza when I decided to check with this one to see if they would help me. I told them right off the bat that my phone was not broken, but I needed guidance. Without hesitation, even though they knew I didnt need my phone repaired, they helped me. I know when I do need repair or any of my friends do, I will send them to this location for the best friendly and honest service.

Sc
Review №46

The only place I would ever go for repair or service on any of our devices. Great people, outstanding service and reasonably priced.

Vi
Review №47

I experienced an excellent, honest and fast service. Highly recommend this location.

fr
Review №48

The greatest experience! My issue was minimized with the level of ownership and issue resolution that this team demonstrated.I brought the phone with a cracked screen and while being fixed the home button was found to be damaged. When they reached out to me I told them that I wasn’t informed that this could happen. The manager/owner got involved and took ownership of the situation. He said this is something that should’ve been disclosed so he would find a way to fix my phone at no cost and also expressed he would make sure to coach his team for future instances.You will continue to have my business and customer referrals.Thank you!

gl
Review №49

I have had great experience here with these people. I will recommend if you have a broken phone n computers. Specialized on mac products n others.. This is the place. Great service n not too long of wait.

Ch
Review №50

Hello From Lafrance Tours Transportation,I’m so pleased with my experience here I came in with a IPhone 6 I had for 4 years I manage to keep it in great condition until yesterday it fell in a sink of water I tried to put it in rice and I damaged the charger port it was filled with rice 🤦🏽‍♀️luckily I found this place I have to say he replaced my charger port he even took the time to show me the inside of my phone where the water was inside the phone and even explain to me what’s going to happen. It took 1hour He charged me a very cheap price I left soo happy and grateful.. thank you again so much.

El
Review №51

I had a fantastic experience! Connor was knowledgeable and honest in diagnosing my phones problem. Service was quick and efficient. We will be back next time we experience a problem with our devices!

Se
Review №52

Good service but had a sketchy experience. Fixed my iPhone. Great. But when my daughter rebroke it, she went in and asked if there was a deal for a re-repair. The rep said they would to it for $60 but only for cash. I dont like a retailer operating that way.

Tr
Review №53

My iPhone 6 screen was shattered and the phone a little bent- in 30 minutes on a Sunday I had a perfect phone and the in phone audio sounds even better now. I would recommend them to anyone. Very professional and so helpful! Thanks again!

An
Review №54

My son accidentally dropped by phone and broke screen. Went to cellular store I bought it from who wanted to charge me $100 more than what I paid for the phone a year ago. Took it to UbreakIfix who got me up and running in about 25 minutes for $85. The service also comes with 30 warranty. Definitely give them a shout if you experience a phone accident

Na
Review №55

The service was great. However, they use sub-par replacement parts. I had 3 iPhone screens replaced. Within a month, all three screens cracked. One was in an Otter case. Mine broke on a 1 foot drop. My original Apple screen took a beating before it actually cracked. My conclusion is they use cheap replacement parts. I will never use them again and will take my phones to Apple for repair.Dont waste your hard earned money!

Sa
Review №56

We are return customers and have had very positive experiences both times we have been in for service. In both cases, the phones had been dropped and the glass shattered. Repair was done within a couple of hour. The guys in the store even ran out to pick up a part we needed when it wasnt in stock. Great service done quickly!

Br
Review №57

The service is good which is why I’m giving two stars. I paid $200 to have my iPhone 8 screen replaced. After getting it back, some areas of my screen would not work, I took it back in a day later and they told me to factory reset my phone to resolve this issue? Didn’t resolve the issue. A day later my screen cracked in a ton of different places and my phone was in an otter box and NOT EVEN DROPPED. I ended up getting my screen fixed again with a different place (for $100!!) since, I’ve dropped my 3 times and my screen has not cracked nor have I had any issues with areas of the screen not working. Obviously the quality of the work done on my phone was not 100% being the circumstances with my new screen vs. the screen uBreakiFix replaced on my phone.

Bl
Review №58

After dealing with the Apple Storess terrible customer service, ridiculous prices, and down right horrible procedures it was a great relief to visit the uBreakiFix Sunrise location. Specifically, Andrew was as helpful and kind as humanly possible and made my experience there amazing. This was some of the best customer service I have ever received and the prices were exceptionally fair. It was great to be able to walk into a place with a problem and have a good person genuinely want to help me, and successfully fix that problem. I cant say enough about how glad I am with Andrew and the Sunrise location.

Ta
Review №59

Great staff, theyre all incredibly friendly and easy. Very minimal wait time, always! I have the worst luck with phones so Im in the store every other month. 5+++ stars!

Gi
Review №60

These guys are amazing. Polite and quick. This location deserves more recognition. One of their reps, Joey P is super helpful and knowledgable on all products that are brought in. Will definitely do business with them again in the future.

Na
Review №61

Fast friendly customer service. Fixed iPhone like new and helped with tempered glass installation. In and out in under 30 mins

je
Review №62

Ive brought in a broken iPhone and laptop to uBreakiFix, and both times I was extremely pleased with the service I received. The iPhone was fixed the same day, while the computer needed a more extensive service. Joey went above and beyond in addressing a complicated problem, and I know someone not as conscientious or persistent would have given up. These guys are honest and really want to make their customers happy. I hope that I wont be needing their services anytime soon, but I feel secure knowing that they are there - and are able to fix anything remotely fixable! THANK YOU!!

am
Review №63

So nice and accommodating!!! The technician even showed me a few added features on my phone. It was such a pleasure working with them-honest and reliable!!!

Wo
Review №64

I have been going to the shop on 136 th for years / the owner Joey is the best in the business : don’t take any of your devices anywhere else!! You will regret at least giving Joey and his expert staff a chance to fix it!!

Ke
Review №65

My iPhone face plate was lifting so they fixed it a week ago and charged me $50. After a couple of days, I couldnt make or receive any phone calls. Before it was repaired, my phone was working fine except for the plate lifting. I went back today to get it fixed again and told the owner (who worked on my phone) about my phone not functioning, and he said theres nothing he could do. He told me that its not his doing, its just the phone went bad. Even though he was being very professional about it, but I was not happy with his answer. He never said anything about refunding the money or even giving me partial credit for this. Which I think is bad customer service! I will never go back there. Its was a waste of my $50 plus my time and a complete loss or damage of my iPhone.

JJ
Review №66

Always a quick visit. Ive been coming here for over 2 years. These guys always make it happen! Theyve fixed many phones and iPads for me..

Ch
Review №67

Great experience.. JORGE had me in and out super fast .. very professional.. they have my business for the future

Ch
Review №68

Ubreakifix is a lifesaver. Broke my phone; took it to the store and within an hour it was as good as new. Connor and Eric were most professional and accommodating. I could not recommend this place more.

Su
Review №69

The experience was phenomenal!! Top quality product. I would recommend to all my family and friends.

Ja
Review №70

Great quality! And quick return time. Everyone at the sunrise location is super helpful

Ni
Review №71

Great service great prices ! After 3 devices with these guys, I can definetly say I trust their work! Everything done in a timely manner and its all quality work. You definetly get what you pay for ! I recommend this place 10/10

Za
Review №72

Great store ad great service!! The manager was super nice and explained everything that was wrong with the devices I took there

Kr
Review №73

Customer service was good, Price is a bit high.

Ge
Review №74

These guys are the absolute best!!!!I totally recommend them they fixed more than a couple of phones my family tried to destroy. Very professional and always in time. Prices are low too. If you break it let them fix it.

Al
Review №75

Joey, the store owner, is absolutely the best. Twice I have needed his help and twice he has gone above and beyond to exceed all expectations. I have had 2 issues with my wifes LG G3 phone in the past year and he personally made sure that the device was fixed and we didnt lose any of the precious pictures weve take of our toddlers. Its rare to see soneone that dedicated to running a business that well with that type of personal attention. Extremely helpful, knowledgeable, and willing to answer any questions. I would wholeheartedly recommend him and his shop by IKEA to anyone. True pro and a great guy.

Mi
Review №76

A great help got my phone back in working condition.

Ph
Review №77

Service was awesome and George who assisted was right on, helpful and honest. Highly recommend them for your phone repair and service.

Yv
Review №78

Terrible. My daughter took her phone because the screen was loose but otherwise working fine. They charged her $20 cash to glue it back and did not give a receipt. Less than 24 hours later the phone was completely broken. They would not even refund the $20. Dont ever use this place.

Gr
Review №79

These guys take pride in what they do. Went to a competitor while out of town. Guess where I will be later today to get it done right? Had a warranty done the week prior and I was sure I was going to get push back. NONE. Fixed the issue and kept a customer. Who will be there today on yet ANOTHER phone? Yep.

Ez
Review №80

By far the best atention ever!!! Help me a lot... if you need somerhing fix... hoy have to come here!!! Highly recommended

Ja
Review №81

The charge port on my iPhone 6 had stopped working after being problematic for months, despite my cleaning attempts. I brought it in to be replaced. The tech disappeared into the back with my phone for a minute, then returned and voila, it worked. Turns out it was just dirty, and he explained how I had been cleaning it incorrectly before. No charge, saving me $90. They could have easily taken my money and replaced the part, and Id have been none the wiser. Thanks for being honest!

hy
Review №82

This Sunrise store of UBreakIFix is the best of all the repair stores I have experienced with. The owner is a very down to the earth guy, understands the customers situation well and is very compassionate. Technicians there are very knowledgeable and skillful. I had my iPad Pro 10.5 LCD display there, and I am very satisfied with their professionalism, punctuality, AND cost. They charged at least $50 less than other repair stores including other UBreakIFix stores in South Florida. I highly recommend this store and Joy for any iPhone, iPad and other smart device repairs. Two thumbs up!

Pa
Review №83

Great customer service! Jorge was very helpfull. I will recommend to everyone.

As
Review №84

Great job fixed my phone in less than 30 minutes!!! Super great service

Th
Review №85

George was a huge help. Treated me with the best care and everything. Great customer service.

Sa
Review №86

Brushed me off stating he couldnt get any quality parts for my phone, and that he was not fixing HTC cell phones any more.... Truly disappointed.

Je
Review №87

Jermaine was an absolute star with my system. He explained the problem, went above and beyond actually borrowing equipment from a GameStop to test it, and gave me the diagnosis. Since there was nothing that was fixable, this service was free. I would definitely go back for other repairs.

pa
Review №88

I am really happy with the service of people at this store. Very quick and they were able to restore my iPad2 with no issues.

Pa
Review №89

Great service!!

MI
Review №90

If I could give a ZERO I would. I brought it in to get checked and was told everything functioning ok when it was tested it just needed repaired. They called me to say the front camera was not working so I told them I did not want it fixed so they broke it more to give it back to me then the condition it was in when I brought it because they were upset.THIS SUCH BAD BUSINESS.

Da
Review №91

George and Eric are very professional fast. I am very happy with the service.

Pe
Review №92

Apple was not able to fix my phone even when I was there 3 times for the same problem.The guys at ubreakifix were able to take care of the peoblem. They are amazing!Thank you guys!

Lo
Review №93

Excellent staff. Fast service.

Se
Review №94

I went to get my iPhone 6 for a cracked screen fix and Im still having issues. The price was 10 dollars over Apple but I said hey, no one likes to drive all the way to aventura. Screen was fixed but the touch is off kilter. Things would not press, others pressed on their own, and others would press randomly. Took it to get looked at the next day and it still had issues. I just got it again and its still messing up as Im typing this very slowly and very deliberately. No sorry, no explanations, no asking to make it better, and no offer for a refund or any sort of customer retention. I personally work in sales and this customer service would never fly with anyone I know. Dont go here. Ive gone to apple and never had issues. I wish I wouldve kept the screen cracked. At least then it worked.Update: brought it and manager fixed it. But too much hassle

Ma
Review №95

Great Service!!!.. Miguel and Eric were very helpful and friendly. Very quick service too!!!

La
Review №96

Jorge was very helpfull and explained what we needed to know. Great experience.

an
Review №97

For these people money comes before their customer service will be looking for another place to fix my laptop #overpriced #badcustomerservice

Sh
Review №98

They repaired my screen within an hour of me getting there. Very satisfied with their kind service.

Ci
Review №99

Very nice even though I had them hold my tablet for a month

Ty
Review №100

Great and fast service very reliable place to bring your device to. George is very helpful.

Information
13 Photos
100 Comments
4.3 Rating
  • Address:123 NW 136th Ave, Sunrise, FL 33325, United States
  • Site:http://ubreakifix.com/locations/sunrise?utm_source=google&utm_medium=gmb&utm_campaign=sunrise
  • Phone:+1 954-846-9595
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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