Never again. Its been 6 months and I still dont have a resolution for the damage the delivery guys did to the freezer door of our new refrigerator. I have called multiple times since the day it was delivered and gotten the run around each time. (My favorite is your salesman will call you back which he has yet to actually do.) Every time I call Ive been told its on my file, but then the next time I call to check they have nothing documented. I filled out the contact form on the main website. Still nothing. I guess Im giving up at this point.We will not be back and for sure wont be recommending to anyone...

Maybe it was a bad day or just close to closing time but I went here to get my subs transferred from one box to another. They got me right in and did the job. They also relocated my amps to a better place in my truck. The problem was everything was hooked up wrong. I left with minimum sound throughout my truck. I was then told I needed my truck rewired and they would charge me an additional fee to do it.I went to the ABC Warehouse on Reynolds the next day and Daniel used my same wires to get my sound system playing the way I wanted it. The only reason I would recommend this location is because the other technician who wasnt working on my truck had the other guys vehicle working well

Awesome Service from our salesman Adam he went out of his way to help us get the best bed for us. He is very good at his job .keep up the excellent work we will always ask for Adam .

The first brick and mortar place I check for TVs and appliances. I always find deals. They typically match everyone else in price and can be reasonably bargained with. I liked the staff, they know what theyre selling unlike those BB associates.

Always thought this was a kool store great location here

Adam at the Monroe St. location was extremely helpful!! I bought a new fridge and stove with his help.. Thank you Adam!!

Had an amazing experience here buying a sound system to match my current setup! Very helpful and friendly folks! Thanks Rick!

Chris is an amazing salesperson! He took extra time to try and find what we needed in our price range. People like him keep stores like this open!

I like this place but I hate pushy sales men! Show me stuff but let me decide..and walk away!

Very friendly. Helped with my search for a new television stand. Rob was so informative on delivery Schedule and suggested great ideas of television and modem placement. Thank you Rob

My boyfriend and I just bought a house and were looking for a fridge. Bob at ABC warehouse helped us find one, and we actually ended up saving hundreds of dollars. Overall, we are happy with our experience.

I would go somewhere else to find appliances, very unorganized in delivery. Salesman lied about the product warranty.

The service was excellent, they showed what we exactly wanted and more!

Great inventory, and very knowledgeable staff. Quality products at a great price. Went in for a Bluetooth speaker, and left with a brand new auto sound system installed super cheap. Will definitely be back!

Best night sleep ever thank you Brandon for showing us the difference in all your beds there

Great spot. Went here for a TV stand and their inventory was solid at different price points. Dean helped me and was very knowledgable and helpful. Had a good experience buying here. Will be back.

Horrible experience! We bought a Whirlpool appliance package with an extended warranty from the Monroe St store.We have been waiting for 10 weeks for a switch on our stove to be replaced...I contacted Household Centralized and they finally have the part! They never even called to let us know..terrible person working there with an attitude!

The installer makes all the rules in this store. You could be second in line and the install guy will walk out and say hes only working for 3 hours, so everyone except the first person in line is pretty much screwed, and stood in line for nothing. Would NOT recommend this store, the people who run this place are a joke.

I have to say John the manager of the car installation products saved the day and my experience there! I wasnt happy at first but John saved the day!! He really went above and beyond to make sure I was taken care of and happy. He installed my car starter and I couldnt be happier 🙂

Excellent service, great staff.

I know that I have leased to own here before, hence why we came back, but I walked out of there with nothing explained to me. No one telling that I was paying x amount today- considering I wanted to make a higher payment. No one telling me how much my payments were. No one saying all your information/lease agreement will be emailed to you..... nothing. I am highly disappointed!

Very good service brandon was a awesome sales man

Dennis and his helper were great. They installed my new refrigerator in no time at all. Thanks to my sales person Rick Thompson as well!!!

The Sales Manager Chris did a wonderful job helping me with my car stereo needs. He worked out a great deal and I was a happy customer. Great job Christ!! I definitely recommend you to anyone who is looking to buy car stereo equipment. Great job ABC Warehouse!!

Very friendly customer service people

It was a pleasure making my purchase here. The salesman chris was friendly and made sure I got the best deal on a temper pedic mattress as well as a 55 Samsung TV. Highly recomend chris. Couldnt be happier.

At the end of last year I bought a dryer from them. It never seemed to really dry the clothes. I spent a couple of weeks trying all the troubleshooting ideas in the user manual and on-line and then a couple of weeks getting a repair person in. Today the repairman came and told me he needed to order five pieces to fix it. Its a brand new dryer that requires extensive repairs. I called ABC Warehouses warranty number, no one answered. I called the store and the salesman who sold it to me, washed his hands of it. He said go to the manufacturer, he wasnt going to do anything about it. I dont recommend them. They dont stand by what they sell and their warranty is bogus.ABCs customer service reached out to me after I wrote this review. They asked me to contact their customer service department and give them my contact information. I did that today. I spoke with them and explained the situation. They told me there was nothing the y could do about it. LG had to be the one to fix the broken dryer that ABC Warehouse sold me. Basically, as I said above ABC Warehouse washed their hands of it. I caution anyone from buying appliances from them. They wont stand behind the products they sell. If you buy a lemon, youre stuck. They wont help you. I purchased a dryer on Dec 31, 2019, its now February 6, 2020 and I still dont have a working dryer.

Helpful but not friendly

General manager is great l.Tim Lewis the salesmans great and he looks out for your best interest to seem to scratch and dent on a unit we decided to go another way. Thanks to him I got a better deal. Really good deal. Highly recommend them

Great people to help you through any questions you might have about whatever your looking for in the store. No pressure sales either. They wait to help you and are ready when you need them.

Great place to shop at to buy appliances, tvs, and custom stereo systems my #1 place too go

Went in looking for a new car radio. Nobody greeted or offered to help us when we came in plus there were multiple employees with no masks on. Some of them had masks but didn’t cover their nose. They don’t even require all customers to wear a mask, a guy working for Honda didn’t have one on. I was not aware customer service and basic pandemic protocol was a hard thing to do. I would not recommend this place.

Very knowledgeable staff to ask questions. Ive been going here for over 25 years and had amazing service. The best extended warranty out of any appliance store Ive found. Plus they match any competitors price and the will deal, unlike big box stores

They took care of me.

Recently just went there for a radio installation. Customer service was horrible. Employees lied to me and another customer. They said the installation would take 30 minutes. Instead I waited for 2 hours to have it installed. Employees threw additude when ever we asked when the truck would be done. None of the employees were wearing mask and were on their phones. First time there and never again.

We had a very good experience purchasing Tempur Pedic beds. We had a small problem and it was taken are of almost immediately. Weve always had good luck with our purchases and they have in stock products that can be delivered when you need it.A great manager!

2.5 months and still havent recieved order

Very helpful and courteous

Super quick service, painless, beat out Car Stereo One handily on pricing and not only that but they beat their own prices! I came in for a quote 3 days ago and the real price ended up being LESS than they quoted me. :) Very satisfied and Im loving my new car radio!

Yes great experience! Highly recommended! Been going there for years for my appliances.

Prices are cheap lots of variety and the workers help if needed

We always come here to buy appliances. After shopping around, they still have the best bang for your buck. Those who assist us are always professional and helpful. I have no regrets using their services.

I needed a new washer and dryer, but wasnt sure where to start. My only requirement was that I be able to wash and dry a king size blanket. I felt comfortable and educated through the entire experience and I am extremely happy with my purchase. I love my new washer and dryer!! Customer service was excellent, delivery was fast, overall a great experience. I would highly recommend to a friend!!

Pushy sells man, just to push some off-brand tvs

After a bad experience at appliance center, came in to buy. Dean was absolutely wonderful. Not pushy but helpful. my friend and I were there about a half hour. Got my stove, washer and dryer.Will go back again

I will never spend my money there again

Car audio staff is great

Great place to get appliances for the house

HORRIBLE CUSTOMER SERVICE!!! My husband and I came here to shop none of the workers greeted us as we walked in passing them all at the entrance, no other customers were inside either, so we made our way over to electronics browsed a few minutes still no one comes over to assist, finally we decide to leave since we were clearly being ignored, no one says a word to us on the way out the door one guy even sat down!!! I will let other people know not to shop here just go to Reynolds location waaaay better!

Low price on some 64 TVs.

Lots of options and love the fact they negotiate prices! Hit up Bob and tell him about this review, Kelley sent you and hell give you a good deal! #Promise

Great customer service experience! Went in with my boyfriend to purchase the PS4. Had nothing but issues with our Fortiva card . Brandon went out of his way to help and get our purchase taken care of. Josh was also helping us and was a great sales man to work with. Would definitely recommend them to anyone! They made our experience 100% less stressful by the end!

I stopped after work to find a new washer and dryer. Mine are very old and the dryer quit on me yesterday. Found a nice selection here. My salesman Alan Christie was a big help to me. I found a nice set that was just right for me.He got me all setup. They will be delivered and the old ones hauled away. Very nice!

Alan was very helpful pleasant and has great customer service. The general manager helped explain the purchase with the extended warranty. Fantastic staff been shopping with them for 20 years.

Doug was very helpful and we had a great conversation.

The General Manager Brandon Dean was absolutely AMAZING! He was patient, got me approved for a line of credit, and made me feel appreciated as a ABC Warehouse customer. The service was so terrific that I purchased more than what I initially came into the store for, and I DEFINITELY will be going back!

Jon is the man you want to talk to. He is the best in town for your remote car starters and all your car stereo needs very knowledgeable. But he will go over and Beyond to get you the best price on anything that they carry at ABC Warehouse.

What a great experience buying new furniture at this store! I had many bad experiences before stopping here, the staff made it easy. Special thanks to Joshua for making our delivery happen the very next day and for being so patient! I highly suggest this location to anyone in the market for furniture/appliances. I know well be back 😁

Good help, ok selection. there was an ad online for a certain Appliance on a stove so we went there to take a closer look and get a visual of it and there ended up being no such Appliance available call it a computer error this however I do not blame on the people in the store I would take a closer look corporate or whoever is in charge of making the Flyers and online activities for sales. because some of them obviously do not exist. Meaning if you see a stove online when you get to the store it might not even be available any kind of way. However once again the help inside the store was very nice

Great selection of appliances but unfortunately they have basically no electronic accessories for computers, printers, etc

On May 4, 2020, we purchased a whole set of bedroom furniture for the total amount of almost $2,000 including tax and delivery fee. When we were at the store, the salesperson verified in the computers that the items that we need were in stock and will be delivered on May 9, 2020. The salesperson’s name is Adam Buscanyi. He told us that they’re going to give us a courtesy call on that Saturday around 10:00am. We received a call from them a little over 10am. He told us that the items we ordered will not be delivered the same day because they’re not available. We were so frustrated because we waited this weekend for our order plus weekend works best for us since we don’t have to work. I told him my husband is not gonna be happy so I handed the phone to him. My husband was asking why and what happened. This salesperson started raising his voice while he was on speaker and I literally told him that he’s not supposed to yell at us because we’re just customers trying to find an answer plus we already paid the whole amount. He kept cussing to my husband and said, these exact words “fuck you”, what hell, motherfucker”. So my husband got mad and of course had to yell back at him. That salesperson obviously hung up the phone without explaining what really happened . My husband tried calling the store back and the manager named Brandon answered the phone. My husband was telling him how rude his employee was but he seemed to be depending his side and told us that his salesperson was on speaker and he didn’t cuss at my husband. That’s a total lie. Then this manager started raising his voice and kept asking what nationality are we. This is totally a discrimination. We told him our ethnic background has nothing to do with our complaints. All we want was to ask to why can’t we get our orders though they confirmed that they’re going to deliver them on May 9th. They never apologized on the phone instead the manager kept raising his voice.So, we came to the store a little after 4pm and brought our receipt. We asked him to give our refund back thru a receipt and email. We tried asking the manager what went wrong with our order but he started raising his voice again so my husband got mad raised his voice too. He then returned the receipt to me and said, “I’m not going to give your refund.” I was trying to ask him to get our money back and he refused to do so. He said that we need to call corporate office to get our refund instead. He wanted us to stop talking and we told him we have the right to talk. He stated, “customers aren’t always right and continued yelling at us. He also stated that if we don’t leave he’s gonna call a cop whom we talked to outside the store premises.To sum up this really bad store experience, these employees’ attitudes were definitely discriminatory, unacceptable and unprofessional.They were so rude to customers like us. Other employees who were there were trying to laugh on us, very sarcastic. The profanity was absolutely unbelievable. We were truly devastated by this horrible experience. We will never shop and do business with this store ever again.

They are crooks. They had a guy selling appliances off the floor and claiming they were new. I haven’t had my fridge 90 days and just lost 400$ in meat because it doesn’t work. Also bought a stereo that the screen skips 20 mins after driving down the road. Tried contacting them to fix the problem they said call manufacturer. This place needs to be out of business. Scam artist and crooks.

Brandon is absolutely awesome at what he does. My wife and I come in and he takes care of everything we need. Makes the experience simple and worth while and hes very knowledgeable on all the products in his store

Worked with Tim Lewis. Had a great experience getting a refrigerator. Tim explained everything involved and even gave me a rebate I didn’t know was available.

Bought a car starter from here. Purchased a warranty. My wife lost her starter fob. They told me 40 to buy a new one and get it programmed. Then they tell me the only way I can get another fob is to buy a whole new car starter! The price to get a new fob went from 40 to over 80$+. Plus a 4 hour wait... Warranties are basically useless unless you need a fob programmed. Buyer beware!So instead of having a new fob Im stuck with just one. Or buy a whole new car starter. Unbelievable! If youre in the market for a car starter, abc warehouse sucks. Their customer service is straight trash!

Our TV screen lost half its picture and they repaired it quickly, everything covered under our warranty. One month later we developed a black line on our screen and because they no longer make the parts for our TV they couldn’t find the parts. We were still under our extended warranty so they replaced our TV with the new model. The manager, Brandon, was very kind and helpful. I would highly recommend this store and they stand behind their extended warranties!

Dean was a great salesman, very knowledgeable about the products we were looking for. We have always had a great experience at the Monroe Street ABC Warehouse. We appreciate them getting us great deals!

I LOVE shopping here for my electronic and even basic needs. I found an awesome set of pots and pans for a great price. Rola was a great help. Look forward to getting a car starter really soon! Prices are wonderful for those as well!!

Rude and not very well customer service

Im telling u.. with customer service at a ALL TIME LOW these days.. THIS PLACE IS WHERE YOU NEED TO COME FOR EXCELLENT SERVICE!!!! Tim Lewis was my salesman and he was VERY patient and knowledgeable... when i walked up to the cashier counter... EVERYONE THERE WAS SO NICE!! WELCOMED ME WITH SMILES.. JOKES.. WELL WISHES... I WILL BE BACK FOR FUTURE PURCHASES.. THANKS Abc THIS LOCATION ROCKS!!!😍😍😗

I’m giving a 5 star rating specifically for salesman Tim. Tim sold me the perfect mattress set at a great price. Management tried to increase the price after the sale had been completed. Tim stood up for me as the customer and fought to keep the sale fair and final. I will return to Tim specifically for all my future furniture and appliance needs.

I cant vouch for the garage (saw some bad reviews), but the salesman are very nice and work hard to get you good deals, especially Tim (I also read reviews stating this and I know him, too).Disclaimer, I do work as a stocker/janitor here.

$129.95 remote start is over $200 once youre in front of the sales guy. No getting around it. 99% of the cars on the road today.. Misleading ad.

Great experience getting a remote car starter installed. They had me in and out in less than an hour and a half. Great price, great service.

Very helpful and experienced I had Tim Lewis helping me he was patient and professional with me when looking for a new mattress he also took the time out to help me find the right mattress for my body. A+++++ service would recommend this store to everyone will be back again

I will never buy anything from them again. I spent over $4,00.00 and in black and white it is clearly statedWhat to ExpectRefrigerator Delivered, set in place and leveled..........I called the General Mgr, Brandon Dean and told him the delivery men said they do not do anything but deliver because of liability purposes. Mr. Dean stated he would get back with me and 2 weeks later I still have not heard anything back.

Terrible experience. Salesman was rude, argumentative and patronizing. We left without making a purchase. The first time in 20 years I was purchasing a new washer and dryer. I would rather go to a laundry mat (for the 1st time in my entire life) then to go back and deal with that sales man. UPDATE - I received a call after leaving the above review, from the store manager. He brought us back into the store and turned the situation into a positive experience and we now have a great washer and dryer and I am sure will patron the store again soon. He turned my one star review into five and a great experience. Thank you!

I walked in with my little dog in my purse and found the microwave ovens.... After a few minutes I was approached by Alan Christie a salesman who was very polite and helpful.... I was surprised because usually when I stop in this store it takes a very long time to get some help.... Im not sure if it is because of me being a black female or what.... But I am very pleased with the way I was treated today.... Alan and Stephanie rang my purchase up and got me some help to carry my oven to my car, sending me on my way..... The best experience Ive ever had dealing with this particular store and I hope it can stay this way....

Dean ROCKS! We went to ABC to purchase a new bed & TV and Dean was so helpful & informative. He went above & beyond to find us extra savings that we didnt know about or even expect, he really made the whole process painless for us with no high pressure sales. WellW definitely be back to see Dean!

Upon moving to Toledo my fiancé had an apple stereo installed in her truck. There were several issues with this such as getting into the vehicle and the stereo would have no power and the memory going out for no reason. She took the truck back several times and even paid more to put in alpine stereo in the truck. There was never one phone call placed to say the truck was ready for pickup the spare key was left in plain sight for anyone to take they left it on the passenger seat when we went the next day to pick it up! Can’t Bluetooth her phone to this radio we can’t get into the settings on this radio can’t set the clock the radio just says to put the vehicle in park! It was in park the whole time! No paperwork was left no box was left nothing as well as the radio isn’t mounted correctly as you can see it move back and forth it’s useless!! Well she called the shop and that was little help!! This place will continually charge money and not fix any issue...this will be the sixth time in the store dealing with this same issue!! Sad part is the date she bought the apple stereo was April 11, 2019 then purchased the alpine radio June 14, 2019. Here we are it’s June 16, 2019 and they still haven’t managed to get this right!! The only reason we haven’t went to another shop is so the warranty doesn’t get broken which also was purchased! Maybe one day they will get it right we hope it’s been nothing but aggravation and headache after headache!!!

They are terribly slow ! I had came to get my new cars speakers installed & the wait is ridiculously long even though I came right when they opened it’s been hours

Jon and Chris really know their stuff! Greatly appreciate all the help throughout the years. Ive perchased many home appliances and car starters and happy i went to the right spot! Keep it up guys!

Satisfied with the service

Very slow. They were supposed to call to say my auto starter was finished. We headed back to be there before it closed. It was finished but no call. They were very nice.

Can’t say how happy I am with their service once again! I’ve bought countless TVs, stereos, speakers, and other electronics here and have never been disappointed. Now I’m buying a living room furniture set for a deal I can’t believe! Josh is our here killing it at the Monroe Street location!

Very nice store with great salesman took care of all my needs will recommend to friends and family

Tim did a awesome job today with us! Gave us space and answered our questions! Thank you!

Jon Balls is the guy to see ....if you have a show car or bike and want your stuff to look good and function properly... He has done my Show Car and my regular cars and I have no complaints....Thanks again Jon... Speedy GlassCity car club

Not bad place went in for one thing came out with more then I planned

Brandon was very professional and took time to explain the comparison of the merchandise. I compared prices to Lowes and Home Depot and Brandon beat both of there prices on 2 LG large appliances 5 year warranty, portable AC, carpet cleaner and On time delivery, we are very happy with the exceptional service and savings. Thank You Brandon

Very helpfully in decision making process. They went above and beyond on pricing to ensure I got the best deal. All and all very satisfied.

Been coming here for many years because of prices and service. Bob is a great salesman. Always takes great care of our needs.

Great place. Great service. Ask for Josh. He got me in and taken care of on everything I wanted.

I always go see Jon Balla. I can even text him Model numbers of appliances I need and he will beat every price I find. Highly recommended as they have a great selection and great service. Bought Microwave, Washer, Dryer, Oven, Fridge, Dishwasher and 2x TVs from ABC Warehouse and Jon over the past 7 years.

Salespeople are to push for my taste. The person I felt with was more interested in making a sale rather than what I needed.

Tim is the man great salesman goes the extra mile to make the customer happy. Great prices, quick delivery an very nice people!

Had a lot of errands to run so I was in a hurry. Al was very efficient got me exactly what I needed at a great price and I was on my way in no time

Jon always does a great job on all the car stereo installs. I recommend him to everyone. 5-stars for sure.

Cool prices.

We got a great deal on our washer and dryer but the sales man was very pushy. We ended up buying the 2 year protection plan that ABC warehouse offers and when we got home to set the washer up we realized a piece was broke. We had water leaking all over the floor on the first use. Come to find out, ABC wanted us to go through the manufacture instead of them for a new washer. Manager Brandon ended up fixing the situation but I advise you to be careful on their protection plans because ABC doesnt stand behind the plan like you think they should.