I had issues with my battery and went to my local store and was blessed with a knowledgeable and helpful worker by the name of Shaun. Shaun installed my battery and gave me helpful advice about my vehicle! He’s awesome asset to the team at Auto Zone! Thank you so much!!! I will refer everyone to this location and ask for Shaun I believe Last name starts with a W.
Just got my car back yesterday from having it repaired but today shortly after filling up my check engine light came on. I stopped right in and asked if they could help and a man gladly got his gadget for that process and told me that it was very common and that I needed a fuel cleaner. He set me up with that and some nice glass cleaner and a towel and I went right out and poured it into my tank. Thank you so much, I hope that does the trick. Super friendly and very helpful. ⭐️⭐️⭐️⭐️⭐️
Very helpful and even took the time to put in the break light bulb for my daughter.
Only needed one thing upon everything. I wanted to look confident. After about 2 minutes, an associate asked me if I was finding everything ok. I thanked him and explained my situation. The staff seemed proud to be able to help me and without overextending.
Service was wonderful. I needed windshield wipers. He looked them found the right ones and even installed them for me.
They were very friendly and helpful, BUT VERY SLOW, TOOK WAY TO LONG JUST TO GET AN AIR FILTER!!!!
I needed a new battery for my RV. Britney was extremely knowledgeable and she changed the battery without any help for me. I was in and out in less than 30 minutes. It was a great experience.
My go to parts store, if they dont have it in stock, they can find it and get it quick.
Usually have what I need and they recycle old oil
On 11/01/2020 I was shopping for a car battery I decided I would stop at AutoZone Auto Part on W. Alexis Rd in Sylvania OH . Upon entering the Auto Parts Store I was greeted by a manager and auto clerk name Brent. He asked How could he assist me? In which I reply im looking to buy a car battery. He not only help me with purchasing a car battery plus accessory needed for it, he switched the car batteries then asked me to start my car. Brent, Thank you for Outstanding customer service!
If you cant find what your looking for, go up to the counter and tell them what you need they will find it. If its not in stock, they will order it for you. My step dad and my 2 brothers go here when something happens to their vehicles.
The customer service was phenomenal!! They went above and beyond to help me and I sincerely appreciate their kindness. I recommend this Auto Zone for all your auto part needs. Thank you!!!
Great place. Friendly staff. Knowledgeable.
Clean. Goid prices. Nice staff.
Few helpful staff and they had what I needed
The staff is knowledgeable & attentive. They also will help install certain items, no charge.
Not very happy with this place right now
Stopped by for coolant and didnt know which type to buy, but they were kind and attentive the whole time! This will be my first stop for any car needs!!
The personal at this Auto Zone know their products and know what works better for the model vehicle you need help with. I needed new wiper blades for my 2014 Buick Regal . They sell six different models. I asked what he would suggest. Instead of selling me the most expensive blades, he sold me the blades he has used on his vehicles for years. He explained that these blades hug the windshield and stay tight to the glass in high winds with heavy rain. He had me sold right there. But when he told me how long these blades last, I could not pass them up. Went out, installed them in their parking lot. Ran the wipers with the sprayers, cleaned the glass great. Had some bugs that were taken off with the first swipe. Sorry for the long winded review. But its not to often when youre talked out a purchasing the high dollar item, I think its worth letting the public know.
This location of AutoZone is the bomb. Anthony was super kind and helpful and I cant say enough wonderful things about him. He will take care of you!
Brian was awesome thanks bud
Went here mistakenly because I thought I got my battery here. However once I said I thought the problem was electrical they didnt bother to test it (it was draining within a day) just said I should go to a shop. I was able to get my wipers and fluid though.After that I took it to Advance and they tested the battery turns out it was in fact fried.
Come here often! Sales people always courteous and knowledgeable. Never fail to meet or beat competition prices. Have always had the part I needed.
Manager was very courteous and helpful. The staff was very helpful as well. I had a small repair adjustment that needed done and it was quite cold outside and they were very helpful to help me with that and may that repair for me. They explained how they were going to do it before the begin so I could do it in the future if I felt I wanted to and also that they could through this again if need be if I didnt want to do it. All in all I would go back here again to this location even though its not the closest one to me and I do like the one that is close to me.
One of the best Auto parts in Toledo. The employees there willing to help and to serve till youre satisfied.
My daughter had purchased wiper blades at AutoZone for her 2010 Chevy Malibu and they did not fit. I took them back to an AutoZone near me which was not the original story of purchase. I did not have the Chevy available so I took the passenger side wiper arm in along with the incorrect blades. The gentleman who helped me took one look at the wiper arm that I brought in and the blades and realised immediately that they were incorrect for that vehicle. I did not have the original receipt but there was absolutely no problem exchanging them out for the correct blades. This salesperson was knowledgeable and very pleasant to work with. This was the best experience Ive had at AutoZone in The Last 5 Years.
Always nice polite, helpful always help me understand my check engine codes
Helpful personel. Lots of products.
Nice and helpful employees. They greet you when you walk in the door. They usually have what I need.
The manager was very polite and handled himself professionally. 🙌
Great service
Great place to pick up parts. They had what I needed on the shelf whereas the other stores did not. Helpful and friendly staff.
Really good people and there and they help you out
Best place to buy autopart
Very helpful. Got the part that I needed at a good price.
Amazing staff! I had a broken window wiper during a terrible winter storm. It had an odd connecter and an unusual size. It was not only the only store that had the wiper in my area, but the manager helped me get it on my car. Even though we were in the middle of a terrible storm. These guys are THE best!
Call AutoZone on Alexis Road in Sylvania ask for a water pump for a 1993 Chevy Silverado girl tried to tell me they didnt make a Silverado in 93 needless to say OReillys have my water pump!#done
Our niece broke down there 2 1/2 hrs in massive heat. They let her stay in the a/c and call us until we arrived. They were so helpful. If u ever worry about your kids, hope they break down there lol. Thanks so much :)
One of the best auto parts stores around thats my opinion and I dont care about anybody elses opinion
Id like to recognize Michelle B. Were from out of state and our car broke down in Sylvania at the McDonalds. We soon figured out our starter went out in the car, we called this Auto Zone to get prices for a starter, she gave us a price and also helped us find a local mechanic that would put the starter on for us. Just wanted to give a shout to Michelle B and let her know we truly do appreciate everything she did for us!
Great helping people...ill be back.
Corey did a great job helping me diagnose the problem and suggesting a solution. Stephanie was helpful and kind. Both were professional on a Sunday at closing time.
Need a battery the manager Ken was super nice he even came out and installed it for me hes a sweetheart they all are best place ever
The staff is friendly and knowledgeable about their products. Prices are competitive so if you want to save a dime be sure to call around.
Matt was very helpful with all my questions and even put my wiper blade on in this very cold weather. Thanks to AutoZone.
Just like every other auto zone, helpful
Great place to get car parts
Store is good, but there is one guy in particular that works there that drove me from returning. He has been condescending to me every time I have the misfortune to be helped by him, which always just ends in me leaving to go to a different store to get what I need.
Great service and friendly poeple and Mr. Ken went out of his way to help me.
This AutoZone doesnt see the traffic of some other places and so they dont always have parts in stock but the guys and helpful and friendly.
Like because I always find stuff for my jeep
Ken R is the best anyone need anything go see him First!!
Attendant was very helpful for directing me to the right products.
Thanks for helping me select the right headlamps and licence plate lights for me.
Good peopl most of them
So helpful! Popped a bulb in for me.
Manager Ken is a great guy. Very knowledgeable and helpful
They are open long hours and have great customer service and warrenties
Excellent prices excellent service
Easy place to stop in quick and (usually) get what you need. Sometimes seems understaffed.
Good price, and will install minor items
Good customer service
Always helpful and have the parts I need!
Girl that worked there was more interested to put stuff away than wait on a customer
If it wasnt so cheap Id never shop here, the people usually cant help me and know next to nothing about cars without reading the part description. Hire a damn car enthusiast or mechanic
Do not know what theyre doing!
Kenny at Alexis road is highly knowledgeable.
The staff is awesome and very helpful
Really good auto parts store
They always have whatever I need for any of my three vehicles. Their prices are fair and every employee knows about automobiles and specific items therein.
They usually have everything you need to get your project fixed
Fair business to go to!
They always have the part, most of the time it costs an arm and a leg though, so I like to use rock auto a lot instead they are a lot cheaper.
Selection is good but staff seems to be bothered when a customer walks in the door.
Good help at counter
Great on Auto Parts Good Managememt
Great help but have gotten defective parts
Fantastic ill be back
Been going here since 2004 and will go no where elsewhere
Excellent customer service
Great customer service
They are very rude and know nothing about what they are selling.
Best crew ever
They had what the local tire place did not.
Usually have parts you need if not will get quickly
Jelpful,Fast,and Courteous
Jared was cool
I bought windshield wipers here and the guy put them on the wrong sides (they are different sizes) I got stuck in a storm a couple days later and my driver side wiper flew off because it was catching on the passenger side.
Very helpful
Good service
ALWAYS good
Cant on phone
Awesome
Nice