We found an awesome couch! We also got a couple of nice book shelves.. First time buyers here. We loved browsing and found it easy to view all of the available product. It was great to test out the different couches, we changed our mind from one we viewed online to one we liked better after given them both a try. Wayne was the very helpful salesman who answered our questions and helped us fin what we needed when we were ready.

RC Willey always has some amazing sales! They carry the most beautiful furniture and decor. They have a great selection of electronics (TVs, computers, etc.) and appliances. Sales people are very helpful and friendly.... and they badger you. Highly recommend!!

The Syracuse location is closing and moving to the new Layton location. The sales staff are based on commission so expect lots of help. prices on most items are reasonable, occasionally youll find some that are way out of line, however theyve always been willing to listen and match prices to other locations.

RC Willey has a great selection on furnature, decore, electronics, and appliances. My husband practically fell asleep in their massage chair. Nice place for a man to wait for his wife to shop for a new sofa!!

My wife and I recently had to replace our cook top and range hood. We went and worked with Kirk in appliances. He assisted us in locating the correct size and price for our needs. We were able to get the cook top the next day. The range hood was more tricky. We didnt find anything we liked on the floor or on the site and he was able to locate a model that fit our needs perfectly. We were unable to get a price that day, but he followed up with us the next day and we were able to get the hood ordered. The cashier and customer service staff seemed friendly enough when I worked with them. We will continue to return to this location.

Jodi was AMAZING to work with! We purchased carpet for our rental home and plan on purchasing for our home as well. Our experience was over the moon. Ive never felt better leaving RC Willey before. I hope they hang on to her, shes amazing!

The salesman, Jon, said the 5 Star Delivery included the assembly of the 3-seat swing deck chair. When the delivery crew (Doug and Zach) arrived, they knew nothing about having to assemble the deck 3-seat swing chair. I explained what the salesman (Jon) stated that the 5-Star Delivery included the assembly and both Doug and Zach were extremely professional about assembling the chair. No complaints on their part, just wanting to be very helpful and fulfill the promise of the salesman (Jon). Excellent employees and representatives of R.C.Willey.5 Stars for your delivery personnel (Doug and Zach).3 Stars for your salesman (Jon).Average score: 4 Stars.

I was very pleased with my experience at RC Willey. I was nervous when a salesman approached that I would feel pressured, but he was SO patient and kind. I think he showed me every single bed in the entire store before I loved one! He gave me plenty of time to think and discuss my options. Such a great experience!

I love my new mattress but Im still waiting for the delivery of the low profile box springs. The salesman assured me it would be NO problem and VERY easy to trade for a low profile box springs when the standard box springs was found to be too high for me. Its been over a month now and Im still waiting. Ive called the salesman twice now and he assures me its coming any day now, but meanwhile, Im still waiting. Im in the market for some new living room furniture and new flooring, and am now rethinking my plan to go to RC Willey.

I knew what I wanted, just needed to order it, pay for it and pick it up. I walked to the appliance section and was very kindly greeted by Preston. He took me to the appliance I wanted, wrote up the order, took my money and sent me on my way. Was a VERY pleasant experience.The price was as competitive as anywhere, and the service was amazing. Thank you Preston and RC Willey.

We were very impressed with the services that we received. The salesman, Isreal, was very accommodating and took us to all of the chairs/recliners that they had that I would have been remotely interested in purchasing. He completely understood me! He didn’t seem rushed to get to his next sale. He took his time and was very concerned with our decision and happiness with our choice. He, even after we decided what we wanted, made sure to show us a few more chairs, just to make sure we were completely satisfied. Needless to say, my husband and I were very pleased and will request Israel the next time we buy from RC Willey!Sincerely,Kim R Olson

My salesman Adam in Syracuse Electronics department is extremely knowledgeable great at following through and always there to help the customer. Great customer service from Adam, always on the ball willing to help wherever he can to make your experience smooth and seamless. We appreciate his friendly manner. One of the best salespeople weve dealt with over the years. Highly recommended to anyone purchasing appliances or electronics at the Syracuse rcwilley store. Thanks Adam keep up the great work

Helpful store associates who coordinated their time between multiple clients, available as needed and requested. The store was busy but, social distancing was easily achieved, masks were required and furnished to those who needed them. There is an excitement amongst the staff about the new location.

The staff was courteous patient and very friendly. The attendant helped me look at a variety of appliances for our new home and put together a package deal that was affordable and attractive. He even offered to deliver in his truck to my home if I couldn’t fit it in my vehicle. Pretty awesome service.

Went the the Syracuse location during their final days of being open. Everything was sanitized and they handed out masks and gave very detailed instructions of how the day would go and what to expect. Every employee was very helpful and answered all of my questions. They even loaded everything for me and went above and beyond and offered creamies and waters while we were waiting in our car to pick up. Sad that this location is closing but excited for the new Layton location!

Our salesman was awesome and very helpful, but what I don’t understand, why don’t you have the stuff you sell in stock? I’m not even talking about in your store...I’m talking about your DC? It’s kind of frustrating...and it’s happened to us multiple times. Couches that are made to order I understand, but appliances? Either way, the salesman that helped us was great.

We had such a great experience this holiday weekend at RC Willey with Mikal. She helped us find a dishwasher and we even decided at the last minute to also get a fridge because our experience was so positive - we knew that she would help us find a fridge we loved as well as the dishwasher she found for us. So grateful for her. Thank you RC Willey. Excellent employee.

I enjoy shopping at RC Willey. The sales people are friendly and knowledgeable. The prices and sales are great. Displays are appealing and draw my interest. The down side are the cashiers. Most of them are not friendly and dont smile. They make you feel like it is an inconvenience that they have to help you. Please give these people a pep talk and a reason to keep their jobs!!!!

We needed to purchase a couch. We looked on different furniture store sites and found that most stores had similar prices for comparable quality. We chose RC Willeys because of their no-interest program for qualifying purchases. We set up an appointment with a sales representative. It was set at a time that was convenient to us. We text him a couple of VIN numbers of couches we saw on the website. When we arrived at the store he was ready to direct us to the couches we were interested in. It was a fast quick transaction. We were then able to roam through another department at our leisure.

RC Willey’s store was beautiful and had a huge selection. Joy was wonderful and patient with helping us select furniture for our new home. Prices were great and they were able to get us a good shipping date. Would definitely go there again for our furniture needs.

The sales crew was very knowledgeable and professional and did all they could to meet our needs. The Delivery crew was absolutely superb. They took extreme care to make sure to not hit our wallsor furniture . The installation of our new refrigerator and the removal of the old one was very efficiently done. They were in and out in no time flat. Overall a really nice experience.

The sales staff was very kind, especially considering how busy and chaotic it was. They were extremely helpful. The only negative would be that the building was very warm. Because of the need to wear masks they need to keep the building much cooler. Masks make you so hot to begin with.

Had a great selection and good prices. Plenty of discount options too. Staff was helpful and not overbearing. Pickup was a bit slow, but they wrapped up my item really well.

I actually really like RC Willey. I like their set up. They have great stuff and they have really good deals. However, I wont be using them anymore and nor can I recommend them because they dont support automatic payments. Life is busy and its too easy to forget to make a payment or think youve made a payment, but really didnt. Its almost 2020 people, start supporting automatic payments.

Great experience with one on one shopping with sales associate Joy. She was fantastic to work with and never pressured us to make decisions quicker. All of our items were ready first thing the following morning and all the loading crew members helped load our trailer so we could take it all in one trip. Will definitely shop there again!

I love RC Willey but am unimpressed with this location. The saleswoman we did business with, Jody, in the flooring department is less than pleasant to work with. We’re in the middle of a remodel so we purchased our flooring during a sale, and wanted it installed at a later date, which the saleswoman said would be fine. She then proceeded to hound me via phone call and text message, despite me telling her multiple times to contact my mother as it is her house we are renovating. She also asked if we were “still interested” in having our flooring done, when we had already paid for it? So that was unsettling, feeling like we could potentially be ripped off at any time. She also opened an RC Willey account in MY name, when once again, we put everything under my mothers name, who has had an account with RC Willey for over 20 years, so when we called to set up install it was a complete nightmare for them to find our account. We finally got everything set up with a different associate, because at this point we don’t want to even speak to our saleswoman, and a week later she calls us telling us we can’t get our flooring installed until late August, when we already had an appointment set for early July. When we called back and spoke to a different associate, they were able to confirm that our July installation was still happening. This woman has no idea what’s going on and honestly it seems like she just likes to hear herself talk. The contractor they sent was also rude and annoying. This is not the experience I expected to receive after dropping 1300$, I’ll definitely be making the drive out to the Riverdale location next time I need flooring.

RC Willey customer service was fantastic. We purchased a washing machine through them, because there wasn’t a delay in picking up the product. The same washing machine from Home Depot was 14 days away from being available for pick up. RC Willey had a pick up for the same day.Once we got the washing machine home and it didn’t work and we didn’t like the model. The return process was super easy! They even took my old washing machine off my hands for free. That was much easier than taking it to the dump. Thanks for you great service, RC Willey and Todd Bartholomew (knowledgeable and honest salesman!)

We were trying to purchase lamps during the Syracuse stores liquidation sale. My Dad is a retired employee so my Mom was try to use his employee discount, which caused all sorts of troubles, the cashier was trying to help but it required a supervisor to override the transaction. He was not interested in stopping what he was currently doing to help her! So after a lot of waiting and no resolution we used my account to purchase the lamps without the employee discount! Good thing my mom really wanted the lamps, or we would of just left without purchasing anything it wouldn’t have been worth the Hassle!

The sales associate was knowledgeable and not pushy at all. He helped me make an informed decision and got me quick delivery/install. The financing options were great too. Overall good experience.

Mike Monson was very helpful in helping us find the perfect range for our kitchen. I have cancer and was unable to come into the store in person, so Mike stepped up to the plate. He is very kind and knowledgeable! This was an amazing experience and I highly recommend buying from RC Willey in the future.

Love RC Willey. Never have I had a problem when making purchases! Sales people are nice and friendly. They do not hound you like the sales people at other furniture stores which is nice!

We made an appointment to look at washer/dryer sets. Adam was a wonderful salesman and answered my million and one questions. We always have a pleasant experience at RC Willey and will definitely be going back!

Susan was so Polite and Caring to all of us while we shopped for OUR SOFA RECLINER. Ill look her up again for our next purchase, shes A GREAT ASSET TO RC WILLEY. PROMOTE TO SUPERVISORY POSITION SO SHE CAN TRAIN OTHERS, SHES AWESOME!!!SINCERELY, GORDON M. BELFLOWER

Products are always great. I purchased a Lazy Boy, Couch and Oven in the last two months. Only complaint the Call Center charged my card for delivery and installation, but the delivery personnel said they were not certified to install an Oven. I would have brought it in the house myself if no installation.Update: I was refunded the installation and my Oven was brought into my house. Thanks

We had a wonderful time looking at the beautiful furniture you have. We love the young lady that helped us with our purchase. We love our new headboard, it is the perfect design and color!🎈🎈🎈🎈🎈

We had a dryer emergency and they helped us locate the specific model we were looking for over the phone, order it and get it to our house in less than an hour. This was all on a Friday night right before closing. Great customer service!

RC Willey responded quickly to help me replace my fridge that died the night before. I appreciate how quickly they were able to get me a new fridge so that I didnt have to have everything in my fridge go bad. Everyone from the salesman to the delivery men were wonderful to work with. I appreciated this so much especially in the middle of our current pandemic crisis. Thank you rcwilley again you have always been there when I needed you.

Loved the new coffee and end tables I got! Very beautiful and great quality. Not sure what to expect ordering online and not seeing item in person. So very pleased!

Brian was a superb salesman. We told him what we were looking for and we walked the Syracuse store until we found what we wanted. Brian was courteous and patient. We visited with him as though we were good friends. I would recommend him to anyone. RC Willey has a wonderful inventory. It is very large and extensive. It made shopping a pleasant and enjoyable experience.

I came to purchase a refrigerator and a range. The salesman was knowledgeable and helpful. As we came back to the range to purchase it another salesman walked up and slapped a sold sign on it. The fridge I was purchasing had no water filter in it. When I questioned the salesman about that, he said that they are quite often stolen. I just didn’t feel that was very accommodating. Maybe offer to take the cost of the filter off the price of the fridge or order one for me?

Great service! We went into buy a bedroom set, found the one we loved, decided to pick up at store and every piece was shipped to the store next day! We still haven’t received our gift card for $50. Make sure you follow up with them for it as I am doing now. Other then the missed gift card everything went perfect and we are so so happy with our furniture!!! We definitely will go there when we start our next project.

I couldn’t recommend Steve enough! He was seriously so helpful and patient with all of my needs to find what I liked/wanted in a small space. Really went above and beyond for me. Excellent, excellent customer service. Will always return to RC Willey for all my furniture needs! Thank you Steve!

We had a great afternoon at RC Willey in Syracuse. The sales staff was helpful and courteous. We found everything we needed. I hate to see this store close, now that I know my way through the maze! ;) :)

I shopped during the clearance sale. I know it was very busy and it was getting toward the end of the day, but I am a customer with money to spend just like anyone else. No one offered to help me. Many employees with name badges walked by, but no one stopped. I found the item I wanted to buy and tried it out for a while. Still no one stopped or checked in. Finally, I pulled the tag off the item and had to corral an employee to assist me with the purchase. He didnt want to answer a bunch of questions, he just wanted me to go to the cashier to pay. I like getting a good deal, but if this had been a full price sale, I would have walked away. Customer Service: Fail.

We needed to get a new washer and dryer as ours quit! We had a great experience with the rep, Carlos. He was patient and respectful of our needs and desires. We left with a new washer dryer set and I couldnt be more happy.

We love shopping at RC Willy. Our sales person, Susan Rammel is wonderful and very helpful. The delivery men are very careful and caring. Everyone is very kind. We have shopped there for many years and will continue to do so.

Are salesman Todd Bartholomew was knowledgeable and helpful. He stepped away for a moment to let my husband and I discuss what we wanted to do. We appreciated his thoughtfulness. He was knowledgeable in all the products we had questions about. Was happy to speak to. Truly a great salesman.

This is a great place to get all kinds of furniture. From higher end pieces down to bargain furniture. We furnished most of our new house here. We shopped around and always found ourselves coming back here. George Q. Was fantastic and very helpful. He made the process easy and helped us save money.

RC Willey made the process of buying a chair during this quarantine time painless. Everyone is required to wear a mask in the store. Our salesman John Evans was especially helpful in helping us find just what we wanted.

The salesman was great in finding the fridge we wanted. He needed a manger to get the fridge we wanted from another store. The salesman must have called 10 different people trying to get one and never could get a hold of one, making us and another customer wait for over 45 minutes to just type in a code to finish checking us out. Rc Willey almost lost out on 2 sales yesterday because of this. But we stuck around because we liked your salesman, mike Richardson was great he deserves a promotion or some kind of recognition for the work he did for us. He works In your Layton store. Tell him thank you from us

Joy is the best salesperson RC Willey has ever had. She helped us make some great selections for our cabin. Much appreciated!!!

The store was great. Jayne at checkout cared and did a wonderful job and made me feel like a valued customer. She was very patient and pleasant with me. The warehouse personnel were fantastic. They found my purchase quickly and treated me and my purchase with care. Thank you for going above and beyond. This store should not be closed!

Great prices, great service, great quality, and sales associate, Shannon Kenney, is the best. Its great to be able to call Shannon, tell her what Im looking for, she finds it, then gets it ordered and delivered. Doesnt get any better than that.

On Saturday we purchased a sectional, a coffee table, a side table, and a chair, working with a salesperson we thought was very helpful and knowledgeable regarding the furniture itself, as well as the services that came along with it such as the removal of old furniture when the new items were delivered.Today our furniture was delivered and I was informed that they, in fact, do not remove the old furniture upon delivery of the new items. I let them know that we were informed by the salesperson we were working with that this service was offered. They again stated that this wasnt true, but that they would call their manager.While they continued on with moving the furniture in, I called the Syracuse R.C. Willey to speak with someone about the issue. Customer service transferred me to the shipping department. I informed them of the situation and, after putting me on hold to speak with the salesperson, stated that the salesperson never told me that. I let the shipping employee know that my husband was also there at the time of the purchase and can vouch for what we were told. He again argued that we were not told that information. As it was apparent that the situation was going nowhere, I requested the phone number of the store manager. I was placed on hold and transferred back to the main line where I had to again tell customer service the story and request to speak with the store manager.I was finally connected with the store manager, who was very apologetic about the situation, but did not offer any assistance in fixing the problem.So, now we have two couches sitting in our living room and we are left to figure out what to do with the old one. I suggest that anyone who decides to purchase items from R.C. Willey not only double verify what is said, but also get it in writing. This is NOT how you treat customers if you want to get their continual business.

We recently purchased a bedroom set for our daughter at the Syracuse store closing sale. My husband spent 90 minutes at the Customer Pickup waiting for our order. Car and truck pulled up and left before his departure. No employee asked to assist him. The bigger RC Willey becomes the more the service drops. Sad to see the old store be replaced.

We were so impressed with the knowledge shown by the sales lady, she could make a comparison between all the appliances we were looking at pros and cons. We just came from Home Depot and Lowe’s where we had to look for sales people to come and help us and hadNo answer to our questions.Very efficient, very pleased with our experience In RC Willey. Thank you

We worked with Brian today to purchase some furniture for our new home. He was very helpful. Had a great knowledge of the items we were looking for and was able to answer all of our questions. We are looking forward to the new store opening up this summer.

Joy helped to make our shopping experience very enjoyable. When we described what we were looking for, she knew exactly what we were talking about. She knew where all of our items were located and helped us finish our shopping quickly which made my husband happy.

RC Willey did a great job for us yesterday. Susan made sure we were taken care of and helped us find everything we need. We love using RC Willey.

Was at the Layton location today. The associate was clearly sick and not wearing his mask over his mouth or nose, rather on his chin. Way to spread sickness during this pandemic! Tell me was he made to come in? Do you check temps/symptoms? Clearly not. He was sweating like crazy as well. Stay far away!!!

It was great. Joy was very helpful an patient with us while we made our decision. We came in several times and she was there for us each time.

Always a pleasure to shop and buy at RC Willey! The salesforce know their stuff and answer our questions. Plus, they are always so pleasant to work with.

I have purchased from RC Willey for years and their products and service have always been outstanding. Joy Smedley at the Syracuse, UT location has helped us on multiple occasions and has been very helpful and easy to work with. Highly recommended.

I love shopping at RC Willey. The staff is always so helpful. Adam in electronics helped get me a great deal!

We love RC Willeys. Great sales staff, knowledgeable We did have a hiccup with picking up our item. Was given the wrong one, had to take it back the next day. The wait for pickup was crazy!! Other than that things were great. We are sad to have the iconic Syracuse store closing. We grew up going there and love the Child Family.

The saleswoman who helped us was very informative, but not pushy. She let us go at our own pace and supported us when we made our decision. Great experience buying our new mattress!!

Preston Furlong assisted us very well. He was patient and very knowledgeable about the items we were looking to buy. Unfortunately the items were not in stock but he searched other stores to possibly have it shipped to us. Very disappointed the last purchase I made from your store only lasted two months past the warranty date.

I was in the Syracuse store yesterday and was helped by Delayne. She was very professional and courteous and was able to understand my needs. Her product knowledge was excellent and made my shopping experience a positive one.

Best service EVER! Our salesman Sean Murray, went out of his way to help us! The gorgeous table and chairs are HIGH QUALITY and BEAUTIFUL! Delivery was efficient and respectful!

Worked with Shannon at the Syracuse, UT RC Willey and could not be happier with my experience. I went in looking for a comfy, but high quality couch, and Shannon made sure thats exactly what I got. Great experience, and one that Ill repeat when I need other things.

RC Willey is trusted, respectable, friendly. I Love the Delivery, pricing and the QUALITY. I am excited for their NEW opening in Layton behind the IHC.

Always great service, great selection, and comparable or better prices to their competitors. Flexible payment options are a nice way to fit payments into the budget. And the delivery people are always polite and professional when delivering items.

Adam Richards was incredibly helpful! He went above and beyond to find a snowblower that I could pick up close to home right before the big snow storm. Adam Richards was very knowledgeable and enthusiastic to work with. I have never had a buying experience that was so enjoyable! I would definitely recommend asking for Adam Richards to help you with your next shopping experience!

I had to interrupt a group of 4 salespeople who were sitting on a couch chatting, in order to get someone to help me. I had to ask about financing as that option wasnt offered. I wasnt informed that there would be a hard pull on my credit, lowering my credit rating. The salesperson in the clearance area was very friendly and helpful, but I didnt find what I wanted there.

Sales people were friendly and helpful without being pushy. I got just what i wanted, high quality furniture at a great price. I love having then in the neighborhood.

Called from out of state about an advertised item that I saw on RC Willey website. The salesman was very helpful by directing me to the right item, not the one advertised, that was better suited for my needs. He did all the paperwork making it easy for me to pick it up at the warehouse. Thats great service. Thank you RC Willey.

Jason and Tamara were both very helpful and not pushy. The lady who greeted me at the door was very nice too and I am sorry I don’t know her name.I look forward to enjoying my new furniture and will be back again.Ruby Weaver

Very friendly. Super helpful. Im in a wheelchair and most furniture stores are a little hard to get around! This store is not that way. We will continue to purchase for all our home needs.

This location is always a hassle to get to so the new Layton location will be great... they are typically good to work with... if you don’t want to be hounded by a sales guy/gal several times on your visit, don’t go. I have received some great deals on carpet here.

I always love shopping at RC WILLEY, Im TREATED with such respect, dignity and also kindness. Thank you R C WILLEY for such wonderful and friendly Customer Service Representatives and every employee you have at your R C WILLEY Stores.Will always SHOP at R C WILLEY and reap the GREAT service with fantastic smiles and greetings.Scott, the Customer Service Representative young man that helped me yesterday at R C WILLEY in your Syracuse Store is a wonderful help and answered any questions and with every step.Thank you for great Personnel that your stores employ.Sincerely, A True Friend ofR C WILLEY, Rosie A Rodriguez

Joy was extremely helpful and accommodating. She even made a small mistake on our box springs and had new ones ordered and compensated the price difference. We love going to the Syracuse location. Nobody is too pushy.

I had to buy a new washing machine. My salesman was Todd. He was great. He listened to my questions, gave good feedback and recommendations. He was knowledgeable about the products and he went above and beyond to get me an earlier delivery date when he found out that I would be completely without a washer until this one arrived.

Sean Murray makes the experience the best it can be. I highly recommend anyone that hates dealing with salespeople to give him a shot. Hes the best Ive ever had the pleasure of dealing with and so knowledgeable in any area you need help with. No pressure, no fluff. RV Willey should be grateful to have him.

Recently purchased a new refrigerator and computer desk. The sales personnel were very knowledgeable and very helpful. Had great experience. The delivery was exceptional the crew went overboard to get our fridge in place thanks to all on this delivery crew!😃😃

My sister and I took our dad in a wheelchair to select furniture for his assisted living. I have been to RC Willey many times, but never wheeling someone in a wheelchair. I understand its an older store, and will be closing, but I wouldnt wait for the move to change some dangerous features.Entering the store with a wheelchair is challenging. The worst part is the steep ramp with a column at the bottom. You really should do something about that before a tragedy occurs.Our salesman was excellent. Very knowledgeable. Not pushy at all. The best salesman weve had at RC Willey.

We we’re greater by the very friendly and helpful lady just inside the doors who pointed us to the area to find what we we’re looking for. She also located Wendy Frampton for us who responded quickly as she always does. She helped us with the item we wanted including a discount and all the paperwork. We have worked with her many times and greatly appreciate her. The end table we purchased fit perfectly in the space we have have and looks awesome!

Another swing and a miss! I’d give them a zero if I could. I’ve had bad experiences each time I buy something from here. It has been years, so I thought I’d give them another chance.We ordered something, had it confirmed for the day we wanted it delivered. I called personally to confirm and spoke with someone two days before we scheduled delivery. We were promised a 2 hour window the night before and a phone call 30 minutes prior to delivery. We got neither. I also asked the lady helping me to update my account and phone number. She said she would. That didn’t happen either. We made special arrangements to have everything delivered that day, and they showed up without a two hour window and without a phone call. They did call after arriving, and also called the incorrect number while my wife was taking kids to school (which is of course when they came). They claimed a second attempt. 15 minutes later, just before my wife got back. Their customer service has been nice, very pleasant, but I might as well have been talking to a wall. They say we will just have to reschedule. I finally relented and told them to come the next day, but couldn’t during a certain time frame. So what did they do? Sent my delivery time smack in the middle of that time frame. I slow clap for them. So I had to find coverage at work so that I can be home when I said I couldn’t be home.Good business practice would be for them to admit their mistake and do what they can to make it right. They only half admitted any wrong, but worse, did nothing to help make it right. All we wanted was our furniture delivered. And at a time when we said we could be home. Too much to ask when you pay $59 extra for it?!? It’s like they think the whole world sits at home all day waiting for their deliveries and doesn’t have jobs. Yes, I get it. They deliver in geographical areas and then leave. But when I didn’t get the first two hour window, and they screwed up, they should at least have the decency to try and deliver the next day when I said we could be home. I even gave them several hours worth of delivery Windows. But they ignored that.I loved some office furniture they had there and thought I’d wait to buy it all until after seeing a positive experience. Glad I waited. I will never do business here again, unless they call me up and are willing to make this right. A VERY small start would be rebating my $59 delivery. Five star delivery? I don’t think so. Half a star, tops.I do acknowledge the fact that I’m the dumb one for giving them another try. Idiot!

Great shopping experience. The salesman was attentive, fun to interact with and quick with our needs. Transaction process was quick and easy.

Fred Duran was amazing at helping us pick out a new washer and dryer. He has a lot of knowledge and was very professional. We are so happy with that fact that the delivery fee includes you guys taking our old machines.. it made life easy. We will definitely be back. Highly recommend RC Willey’s for appliances, furniture, etc. Thanks for the awesome service!

If you need something for your home, they have good quality for a good price. If cash is right go back to the nation center. Weve found some really good deals there

I have shopped here for years, for a reason. To start will you can always depend on them, they have great quality in everything they sell. They come out and install everything, without me having to worry about anything, and they take my old stuff away, one less worry for me. You can actually talk with them over the phone and explain what you need and what you are looking for and if it’s not on there floor at the moment, they’ll go through there catalog and give you some options to think about, and they’ll send the link so you can check it out, for yourself. All from talking with them on the phone (no hassles) there is just nothing bad to say about them. It’s my go to store, for so much, for years! I love them, Have fun shopping.

Todd was very helpful and very considerate. He was friendly while maintaining social distancing. We found what we needed in less than 20 minutes.

Todd Bartholomew is amazing! My washer died and the soonest available delivery date was 1 week away. He called me the next day (his day off) to let me know it was on the truck to be delivered. I received my new washer and dryer exactly 24 hrs after walking out of the store. He has definitely made me a repeat customer.

I like shopping for furniture, electronics and appliances because you can usually find the items youre looking for. This time around however, the items we wanted were on back order and we had to wait 10 days for them to arrive. This just didnt work. Were went elsewhere and found the same items. They were able to deliver and set up the next day and delivery was free. I wish R C Willey could do this.

Positive experience all around. I stumbled in the Syracuse store completely by accident but I found everything I had been looking for. Thank you Mark Peterson and Todd Bartholomew for your professionalism and THANK YOU ALL for wearing mask and taking this pandemic seriously.

Wayne powers and Michael Richardson were amazing. They made my purchases simple and quick. They explained all details perfectly and spent extra time with me to answer all my questions. Great experience!!

Inese was my sales associate and she was amazing! She found the perfect couch set that met my needs 100% - I am so excited to have my couch set delivered!!I will always use Inese for my furniture needs and will recommend her highly every time! She is amazing! ⭐️⭐️⭐️⭐️⭐️ 5 star service!!

Stopped by for a very specific mattress need and our salesman Mark was incredibly helpful! He listened to what we needed and took our budget into account and we had the perfect Goldilocks experience - we got the one that was just right!! He was knowledgeable and easy to listen to, we cant wait to spend the next 1/3 of our life on our new Serta.

The salesman and selection were great. There was a little problem with the removal process for our existing fridge but it was resolved. It costs us much more and we had to wait an extra 5 days. Other than that, I’m sure we’ll like the new fridge.

I was able to get what I needed and get out rather quickly. The sales associate was helpful and friendly.