Terri and her team are fabulous. They are patient, kind, considerate and professional! The array of materials to choose from combined with their expert guidance helped us select something that fits our style.
We went to Lutz after ordering samples from multiple different places online. We could not find the right color that we were imagining. We had seen Lutz tile after buying new appliances from Weirs next door. We decided to give them a try! After emailing Terri, we were immediately in great hands. She pulled as many different samples that she thought we would like. When we showed up they were all laid out for us. After seeing one that could work in a different finish. She reached out to the company and requested a sample. She took care of us from beginning to end. She even checked every tile for us on arrival to make sure there weren’t any damaged ones. By the time I came to pick them up, she had already reached out to the tile company and ordered a few replacement ones for us. We were very grateful for all the assistance in helping make our kitchen come to life!
Theres no replacement for the in store experience vs. online shopping for tile. I would never have been able to find the perfect accent tile for my main bath surround tile had I not been able to compare actual samples side by side. I tried shopping at some of the larger outlets but they cant compete with the personal care and years of experience Terry and Tammie provide their customers.
After visiting other tile shops in the area, we came across Lutz tile. We found their range expansive and Kimberlee was an absolute lifesaver! She helped us find the right tile for our needs, kept us informed of the going ons and even followed up after installation to make sure we were happy with our product. If I could give more stars I would! Definitely pay them a visit, you won’t be disappointed.
Great place to go for your tile, floor etc. Everyone who works there are super helpful and friendly
Lutz tile is the best! Save your time and just go there. They will take care of you. Friendly, local and just amazing. Thank you!
Kim and Terri helped my husband and I pick out some beautiful tile for our new bathroom, laundry room and kitchen. Since we had never bought tile or any type of stone their knowledge and experience were invaluable. We cant thank them enough nor can our contractor and installer.So looking forward to our next project.
Very good experience here. Staff is very friendly and helpful. Was able to get everything I needed for my kitchen remodel. Kim is very helpful!
I have been working closely with Terri Lutz for nearly a year now, and it has been an exciting and rewarding experience. She is a pleasure to work with and so is Kimberlee. Lutz Tile gets my highest recommendation!
Huge selection, great prices. Really helped get the bathroom remodel project completed.
Had the best experience of a lifetime at Lutz tile! She came up with an amazing design for my bathroom that I fell in LOVE with.
Best customer service !! ( Cliff Badger, Badger Masonry LLC )
Nice friendly people that are ready to help!
THe staff is awesome to work with.