Was looking for some Soccer Cleats for my daughter and sure enough they had some that they liked π
Customer service sucked, not enough employees. Shoes are name brand, reasonable and quality. There is also a wide choice of sports and camping gear plus some Seahawk 12 clothing.
They are remodeling, so expect a bit of a maze to get to different areas of the store. Not very impressed with the product knowledge of the staff π
Great service great prices
Came to buy 6mm BBs. They only have the 6mm air soft BBs apparently.
Its a small store. Employees seemed to be quite helpful. In & out with ease...
Went into try to buy some slides and I went to the shoe section the guy said they didnt even have any slides but then when I had to return something two days later I saw slides over by the registers so a little disappointed that they didnt point me in that direction when I initially was there a little high for me but they seem to have a lot of things on sale but it was still fairly moderately expensive. They did have quite a large selection of sporting goods and outdoor things from awnings to camping stuff exercise stuff just all kinds of stuff.
Decent sporting goods store with a good selection for its small size. The staff were knowledgeable and friendly. Plenty of parking.
Decent prices, they usually have some type of sale going. Was in and out for me. The employees were helpful.
Definitely need to organize a little better. Items were just thrown around.
Nice Hawk mugs with free coasters! Nice Hawk garbage cans! Nice tiny helmet bling bling for my purse! Im in football haven! π
They were super helpful when I came in looking for a specific product and got me out the door quickly :)
Excellent and very friendly service the young Man that helped me was polite and very helpful and when I went to check out the lady at the cash register was very polite and courteous
Tacoma big 5 rocks. Great selection, you get a dedicated team member with to help as much as possible. Couldnt find in stock roller skates anywhere. Couldnt wait for shipping. Big 5 saved the day. I really appreciated the gentlemen assisting in my decision making. I recommend big 5
Web site showed life vests in stock, and they did! Yea able to buy what I needed.
I always find what I need at these places. I love B5SG
Great prices generally, but the place always seems a mess and randomly organized.
Great service but move the stuff every day
Good service and good sales found what I needed in Im happy.
In and out easy. Had what I wanted and was on sale. Win win win.
Sales people lil on rude side not too much help in knowledge of anything i was looking for. Prices were mis priced too.
Great sporting goods store. Selection is good, and prices are excellent.
Helpful staff. Decent selection of shoes.
Excellent on everything sports related.
Great service and good prices .
Good customer service, great prices
My man Gary best help you could get, he was extremely accommodating and knowledgeable this guy needs a raise!
Did not have what I wanted but told me how did.
When I was younger I used to go to big 5 sporting goods all the time to get shoes. Unfortunately nowadays it has calmed down by quite a bit and their selection has diminished severely.
Great service and prices on duffel bags
Cant believe they joined the rest of the country price gouging ammo price of bullets went up by 25% in a weeks time
I wish could give ZERO stars for the poor customer experience I had at this Sporting Goods store. Limited selection everything out of stock! I travel from location to location for a simple exercise bike. I called this location myself to see if they had it. They said yes and I told them I was on the way (they took my name and put it on hold). After travelling there (20miles) they closed in the middle of the day. This is probably one of the same businesses BEGGING to open now theyre close there own doors and knowing a customer is one the way (The right thing to do would have been to allow at least me to come in and make my purchase since they knew I was coming). So at the front door I called them again and said I was there remember me? They lady said she wasnt the one I talked to... I said, Someone took my name down, for a bike I had on hold, she was extremely dismissive about it and kept telling me the store hours... THE STORE HOURS OBVIOUSLY DONT MATTER. This company will NEVER get my MONEY. I always try and buy from small business first but now a day it hard to want to... They give you every reason you need not to. These are the same companies that complaining about Amazon, and Walmart too. CRYING about buying local small business but then shut their doors in customers faces with no explanation. Heres some ADVISE if you want to compete with the big companies, and survive these times were living in then you should provide GOOD customer service at the very least! THEY DONT WANT TO WORK!
The staff was very friendly AI picked up a pair of boots and they were hard to find the lady never give up she continued until she found them and give me what I needed I would highly recommend if youre looking for sneakers whatever gives them a try
Got what I wanted and at a.good price. Military discount too.
Price is very High And AMMO Was hardly available but took care of my ammunition needs quickly & were very helpful! Great customer service! Id visit again maybe during a bullet discount day or something.
There store was pretty bare. The sales individuals were very helpful.
Good store they leave you alone and let you shop
Looking for laser bore sighted, they had some but not in .177. Clean store.
Nice shoes
Great service had exactly what I wanted in the shelf
A BECU ATM by it although I have to pick up some good shoes at a killer deal
They dont bother me when Im obviously just waiting to use the ATM but have no plan to get anything. Good pocket knife and tent prices, too!
There were some of the products in we were looking for but not the products were told were in. Employees great.
Didnt have what was on diplay!
Got my son his steel toe boots for his job price was so good i bought myself a pair
I called and asked if they had any boston valves . And I was in luck they had one left. I asked if they could hold it for me until I got there. I got there and was bounced around to 3 or 4 associates each seeming to care less than The previous. Then they just kept appearing and saying let me go check them someone else would show up ask and act as if they didnt know what was going on. Im pretty sure they were just messing with me out of boredom is the only sense I could make of my interactions. This seems to be pretty typical for tacome big 5. My advice is to anyome is to avoid this place st all cost. Inwill pay more anywhere else just to avoid this big 5. They never even offered to say well lets see if we even have any on the shelves they are located over here. Just no we dont have it in back sorry. Go to docks tbey are 10Γ better@
I got to get some camping and fishing and Target practicing supplies. For summer. Loved it thanks.
Happy with my shotgun purchase. Great price,service, and quality. Recommend business to anyone with interest in buying a longgun.
You can find a good variety, they have a good selection of shoes. Freindly and courteous staff.
Found everything I needed to myself and my son!
Found what I needed, friendly customer
Good that hours open late
Some low budget sale items available for the holidays. ;-)
When it comes to sports equipment, this is usually where we go first.
π
Not so good. Asked for shells for my shotgun was told they didnt have any. So l looked for myself and sure enough they had them . Like they didnt want to sale them .
Sketchy area but the inside of the store is clean
Big 5 is a reliable discount sporting goods store. They have name brand gear at reduced prices. This store is always well stocked and has friendly, helpful staff. Big 5 is a great place to get athletic shoes. They have sales ads every week. Look for their $10 off coupon in the ValPak mailer each month.
The staff was attentive and helpful when I was trying to find the right shoe. I went through five shoes before finding one that fit well. While I was there, I got asked about whether I needed help four times. Prices were fairly good, and I did leave with two pairs of shoes. Overall, not the best shoe shopping experience, but certainly a good one.
Great place to shop
Had great prices on lightweight fishing clothing gear that was quick to dry.
Really need to update their cashier system. Waited in line for 25 minutes cause their credit card reader wasnt working properly. Blah thats why amazon is better.
The shoe attendant was a little slow but I got what I needed and I got out of there and got back to work I need some steel toed boots and I got a good price 30 bucks back to work I was thanks Big five
Big 5 is where I get all of my sneakers. Friendly staff. Clean and organized. Their coupons do attract me to this place.
They have everything that you could need. Even tools for sports massage. The people there are nice and helpful and genuinely want to help you save money! Idk about you but Thats important to me!
I always find that which Im looking for at competitive prices. Friendly, courteous employees. A good shopping experience.
I have to give 1 star to be able to leave a review. My family and I were in the store this evening to buy some shoes. We made our choices and waited to be helped. We waited for almost 10 minutes. I went up and asked a young man that was stocking if we could get some help with shoes. He acted like I was an inconveniencing him. He called on the overhead for customer service in shoes. We waited almost 10 more minutes no one came. We will never shop at this store again.
The best customer service you could ask for! From the guy that helped with shoes to the cashier it was a very enjoyable shopping experience.
Great values, friendly staff.
I have no idea where it is. The name implies that it sells sports stuff. Try googling it.
This store has the best customer service specialists. They are always there to help out.
Me and my wife are business owners. We are also minorities so whenever we go to stores we watch for how people treat us. We purchased a item for our kid for Xmas. After our kid opened it we noticed that the manual was missing and some other items. We called big 5 and talked to the manager named Greg. He was super nice and told us bring it in and he would take care of it. We brought it in and he was SUPER professional and SUPER courteous to our needs.
Cashier didnt say hello just asked for my zip code. After I paid for the cleats she slide me the box. I had to ask for the receipt. It seemed as if she didnt want my business. Ill probably stick with Dicks Sporting Goods, at least they are cordial.
Wiggles is Happy with her Shoes.!!!
Great prices, and sales. Awesome customer serviceπ
Love this place. Only outlet I have been able to find my Saucony shoes. Purchased my hiking boots here as well. Always extremely satisfied with the staff getting me what I need and where I need to be to find what Im looking for
Maria, the cashier was very sweet. Another employee helped me find what I needed. Glad I stopped by.
Join the email club and get a coupon that is even good on sale items!
Decent prices on boots and hoodies great customer service and friendly faces every time I go there
I went there for hiking boots.. The guy there was very helpful..I wish I wouldve gotten his name... I am very appreciative that he helped guide me to the right boot I would be needing.. Because the one I was planning on getting wouldve been a disaster...Thank you Big 5 Guy.... π
I come into this store for 1 thing everytime... Size 14W shoes. Hard to find or expensive everywhere... Except here. Shoes 14+ are usually on sale price (for me, usually under $30)... while the same shoes elsewhere could be $60-140. So I always leave happy.This particular location has a skilled multi-tasking Shoe department fellow on the weekends. He was very courteous and able to help me even though he had 5 other customers to help. He was able to keep all the conversations in his head on-track for every guest and would go to the back with 3 or 4 orders and come out with 6-7 pairs of shoes and able to drop each pair off to their respective customers. A real fine example of multitasking. I wish I could remember his name cuz hes awesome. Keep up the great work, fella.
Place is okay. lots of sports are covered here. Doesnt have everything. Shoe styles change a lot so dont fall in love with something it might not be there in 8 months. Learned the hard way. Limited quantity on certain items and sizes
Love the sale prices on the shoes! Not sure we have gone anywhere else to buy shoes since Ive discovered their daily deals
They have great customer service!
I was greeted when I walked in & was helped right away with finding a good pair of work shoes, socks & a warm jacket & hat I was very happy with my purchases & the very good service I received Thankyou!
This place is declining for me.I always find limited selection here.None of the ad varieties I came to see were available.
Get ammo every Friday
Great pair of golf clubs thank you guys and gals
I have come to Big 5 many many times they have everything you could imagine from clothing two guns they have Quick Service fast check out anytime I need service for hemming my jeans I come here
Great deals. The Asian woman could of been a little more pleasant. She seemed very irritated
I was treated very rudely I will never go back to the store again its my first time in there I got treated like I was a shoplifter or something Im waiting for my sister-in-law decided to go and get a water and the lady with the long black hair with bangs was rude and disrespected me Im not a bum or homeless or not am I a druggie I work for a living and I pay for everything I get just because I dont have fancy cloths or anything else fancy Im a good kind hearted person and very honest shame on you lady..
Love this store and when I told the girl I left my coupon at the house she gave me the discount. Great prices on shoes of all varietys.
Sales persons were very knowledgeable and we were in and out in a short period of time.
Fair pricing, decent selection friendly and helpful staff
I was looking for reasonably priced work boots and found just what I needed. Steeltoe boots for $49 is not a bad deal at all. I wish I would have bought them a 4 days earlier when, they were on sale for $29.
Knowledgeable staff but limited selection and higher prices except on sale items. Great sales!
The people here were very helpful. I was able to get exactly what I wanted with no problems.