I did appreciate the level of information although my review is shaky I went there for my install I inform them that were certain things I wanted done for this installation and neither did anybody ask what I wanted or listened to what I said they put things were they wanted it after all I did pay nearly $600 dollars for my install, I know thats steep considering everything. I should atleast had the day so where things should have gone, a discussion and on top of all that I had all the necessary parts for this install and it was odd upon finding out even my truck was done it had already been sitting and no one called to say anything I just dropped by, and they also didnt return all the parts I had taken and replaced I had to come back, I trusted that it was all there... please theyve been sing installation for awhile and this review is minor but credible... be solid on what you want after all you are the consumer paying with your π°... stay woke
Fast and courteous service! Didnβt treat me differently just because I paid with Groupon. Explained how matching outside tint to factory tinted glass may look a little bit darker from the inside. The technician was very knowledgeable and explained how to care for the tinted windows so as to keep them looking good.
The guys at Foss Audio in Tacoma are experts in their trade and absolutely know what they are talking about. Theyβve now done audio and tinting in my BRZ and I couldnβt be happier with their services! Good customer service is getting harder to find these days and these guys nail it every time. I highly recommend Foss Audio, theyβre my go-to!
I bought a Groupon for a full window tint up to 5 windows at Foss and I feel I got a great deal! I scheduled an appointment online with no trouble and was able to talk about available options when I arrived for my appointment. I decided on a slight upgrade both in film and % so I ended up paying a little bit extra, but worth it imo. I arrived at 11am for my appointment and after talking options for 10 mins left my keys and went for a walk. I wasnt even back yet when I got the call saying it was done, and only just more than an hour later!They did a great job as far as I can tell and if something comes up, the lifetime warranty will ensure that I continue to be happy with my purchase. I fully recommend Foss for window tinting and I plan to go back for a new stereo install soon too!
Great Experience. Professional. Fit me into the schedule and was extremely grateful. Military Friendly. Will be back and recommend others. Austin and Mike were both knowledgeable and extremely professional. thank you to them, I will be returning for more business and recommend others
Came here late in the evening to get windows tinted and this guy MIKE?!!! Man......He hooked me up at the last minute....great customer service I must say. He quite a character too!!
Top quality work at an extremely fair price. With the Groupon for the front 2 windows, they threw in the front corner windows for free! Perfectly matched the rear factory tint. Highly recommended.
Mike did a fantastic job on my tint definitely recommend
I most definitely recommend this place not only did they do a A+ job on my tint i got my car vacuumed too
Super nice staff and very professional. Helped install back up camera for my 2013 car. Didnt try to upsale me on new stereo system since I simply wanted to install back up camera. Quoted it would take 2 hrs but done in 1.5 hrs very impressed. Much better than car toys who up sale everything.
Rescheduled me x1. Didnt have some of the tint they knew they needed, but didnt tell me this until after they completed half the job. Didnt call me to tell me the work was done. Poor communication in general. Didnt have the warranty cards for the tint (on 2 occasions). Charged me an extra $100 for the sunroof and back window after original quote, when they should have known all along what they were quoting for (bait and switch). Tried to give me different tint when they couldnt get the correct tint in (which wouldnt have matched at all). Scratched my windshield. Worst experience I can recall. Would NOT recommend them at all.
Great professional work! You could tell these men knew what they where doing by the details and choices they gave me on my window tinting. I got 5 of my windows done it took no longer than an hour and once they were done they gave me detailed information on how to take care of them. Great pricing timing and AWESOME WORK!!!! will be back for my system install and keyless entry!Thanks again guys
So I went here because I bought a Groupon for up to five windows tinted.When I first entered into Foss, thereβs a gentleman just sitting there he didnβt seem to acknowledge me very much but I also had a two-year-old with me. He asked for my name and if I had an appointment and I told him. He asked me for what darkness tint and I didnβt now. My kid was screaming and I had to call my husband and my husband was not answering but he wait patiently while I try to get those two under control. Once I figured it out, I asked him how much it was going to cost to tint the small windows and he quoted me $40 and was going to take about two hours.I came back about two hours later and the gentleman who helped me in the beginning, I believe his name is Steve, asked if everything was good on the car and I said yes. We went inside and he actually started making conversation with me and told me about his son and was very nice. He informed me that I would have to pay the taxes on the work and gave me my total which was only $17 I asked him about the extra $40 for the other windows and he said βoh donβt worry about it I didnβt charge you for itβ I was totally shocked! That was so nice of him! The work was amazing.So, side note, I got home and my husband noticed there was some damages to one of the windows and I called Steve to tell him. He told me to bring it back so he can check. My husband brought it back and insured my husband it wasnβt done from them since all their work was done from the inside and he had cameras to show it. Which I was so glad. Once we realized where the damages came from we apologized but it was nice of Steve to tell us that they can back up their work.
When I asked them about their Groupon for tinting, they seemed defensive and said there is no warranty for it and I should look at their other packages. Then they said there is limited warranty after all. Suggestion: If you dont like customers with groupons, dont offer groupons.
I most like their services.It was like a almost in and out service. Very friendly persons working there.Im very happy with my window shade. Thanks guys ~~
Mike was great! He made sure I was informed on what my tinting needs were, and did an A+ job ! I will definitely be referring anyone looking to get window tint to him.
Super awesome experience!!! Got their killer Groupon deal for a window tint and left with an amazing tint job that didnt take too long at all! These guys know what theyre doing and theyre going to give you a great product for your time and money :) thanks specifically for Mike and Matt for all their help! 5 stars for sure
This company is the greatest. They installed an awesome car alarm system several years ago and they still support my ignorance to this day. I had 2 problems; Somehow one of my remotes changed to βvaletβ and I could not figure it out; The other remote needed a battery changed but I couldnβt get it open. They welcomed me in like an old friend and resolved both issues within a matter of minutes! Awesome customer service!!!!!
Helped me a number of times always professional and quality work.
I got my system out in my brand new 2021kia k5 gt and it was perfect. The workers aim to satisfy their customers and hands down thats exactly what they do. Im going back to have my tints on my windows done. I recommend everyone who wants their beats done right to go there
I had my car stereo system installed here back in 2015 at the tacoma branch.. They did great because the guy that was at the counter during that time was so helpful and willing to get my car in and worked on.. The crew that worked on it to did a great job and were friendly..But that was then.. Now in 2021.. Theres a new face at the counter.. This dude is mean and didnt even put in any effort to get what was needed for my vehicle to get worked on..I waited 2 weeks just to be told that he forgot to schedule me and that another person had already took my spot.. It was so bad that the next opening would be 3 weeks out.. This dude is a jerk and needs to get fired.. You will lose plenty good customers because of people that dont have pride in what they do like the guy you have at your tacoma branch working the front desk.. horrible.. Just horrible
Disclaimer this review has nothing to with money but the horrible service I received.On June 1st we arrived at Foss Audio & Tint Tacoma. Upon arrival no one explained there would be additional charges added to the full tint Groupon I bought. Left car keys, only to return to have the keys held hostage unless extra payment was made for services not ask for. I purchased a full tint, but Nick insisted we pay an extra $55.19 for a quarter glass on the dodge charger.Nick apparently is the store manager for Foss Audio & Tint Tacoma and honestly should have handled the whole situation better. Hurling screams and insults just to make a point at a customer is just unprofessional. Especially in front of said customers 8 and 6 year old children.Reported the information to the business owner and unfortunately that experience was far from professional as well. A little advice on how to earn customers is to treat them with respect and honor a service without trying to haggle for extra money.Bottom line, we are plain and simply not happy with the service received. We will not be returning to this vendor. Had a day ruined, got bait-and-switched, and now have shoddy work to show for it.Please see the attached photo for what they call a full window. It is called a quarter glass not a window.
Walked on the store today guy was on the phone didnβt say anything just kept talking on the phone. I was walking around to try and see the different radio they had to offer. Only to walk in a room where all the radio was to be told I couldnβt be in there. I ask well how am I to look at your product he stated oh look through the glass. He managed to stop his conversation on the phone just to say that. But if a white person was to walk in I promise they would have been treated differently.
Ruined my husbands windows they Are off track they lie and say that things didnt happen when we know for sure..
Steve is just effing awesome dont go nowhere else he is a classy fair businessman with not a thought to ever over charge. A wonderful personality followed by a crew of professionals. Thanks Steve mate
Had my windows tinted. Was done quickly and looks good
I had a very good experience here. I bought a tint job through groupon. When I contacted Foss Audio in Tacoma, they set me up for an appointment based on my schedule.They explained some things about my groupon deal and some options. The deal was for 5 windows but my car has some quarter windows. I was told they would be extra. They ended up being 20 dollars extra per window plus tax.It was all doable. I had read into that so I wasnt surprised. They explained it up front so I wouldnt be.I was shown the different styles of tint. I wanted a dark private shade but settled on 20%. An employee had his Audi there and I liked the look.The best part of this whole experience was they got me in earlier in the week due to a cancellation!It took them a little less than the planned 2 hours. The staff there was nice and to the point. They gave me clear instructions on not touching the windows for a few days and not washing them for a few weeks. They put tape over the window switches to remind me.I love how my car looks now!
They did a great job it was actually quicker than they had told me it would be prices were good not the best in town but I think the job that they did it was worth the price. Very simple and easy transaction very simple and easy to get in and out and the workers were polite and I like the fact that you get a text message confirming your appointment and they gave me a call when it was done and I didnt have to guess
Spent close to 10,000 at this place. Been lied to and put off.Car is far from done . No interest making it right
I liked their work i hope if I go there this Friday at 10am they will do a good job like last time they know their work
We bought a remote start with installation for my daughters car. The folks at Foss Audio did a wonderful job. They were professional, and explained everything to her that she needed to know. The work was done well, and the remote start is fantastic.
This place is reasonably priced and can work magic with stereos.
Second time I have used the Tacoma location for window tinting. First time my 18-year old daughter went in with a Groupon for all five windows and they did a great job. I sent my 17-year old son a few months later and they did the same fantastic work. During COVID-19, the waiting room is closed so expect to have to wait outside for a couple of hours. My teens grabbed some food and did some shopping at the strip mall next door to kill time. Their customer service is good where it counts: do a professional job and do it right the first time. Treat each customer equally. I witnessed them helping various people that represent a sample of random age groups, sex, and colors. Many happy customers leaving the shop with appointments for stereo speaker installations, tint, etc. Staff themselves are a mix of different kinds of people. Why do I mention this? Proof that we can all co-exist without drama and have a service and product we can all love and enjoy.
Frog is amazing and hooked up my Jeep with a new deck and remote start!!! Then the tint guys did their magic and tinted my 2 front windows for a smoking deal! Thank you!
Dropped off our car on thursday close to closing to have windows tinted and a remote start installed. The following day we picked it up and Mike the tint guy outdid himself! Master at his craft! Thanks to all that worked on it and also thanks for the good quote!
Scheduled an appointment. Showed up on time. They decided that my two vent windows would cost me 50 extra bucks on top of what I had paid for my Groupon 5 window price. They told me it would be about 2 or 2.5 hours and they would call. My appointment was at 4 and their shop closes at 7. I showed back up at 630, walked to the last bay where I assumed my car was and where an employee was standing outside. As I approached I noticed he was playing on his phone and smoking a cigarette. When he then informed me he just got started and only had one window done. I asked him what the deal was and he responded with he was backed up. Obviously not backed up enough to take a smoke break. I asked when it would be done because the shop closes in 30 minutes and he responded with I can stay late, I responded with well too bad I cant.I walked inside and the young kid and older guy barely acknowledged me entering despite having just been there less then 3 hours prior. I asked him what the deal was. And informed him of status of my car and what his employee was doing. He went to go check and came back and said they could have it done in 45 minutes and that he didnt realize how backed up his employee was. I asked if it was going to be quality work and would it look good. He couldnt even muster up a response to the question. Simply because he knew it would look like trash. I told them to rip the tint off the window and give me my car. Didnt get an apology, didnt even get asked if I wanted to reschedule. Didnt have to worry about the refund because I hadnt paid for the bogus add on yet and was already contacting Groupon about a refund directly. Literally said nothing. I had to walk outside and tell the employee to pull the tint off.Overall, I think there is a reason why at least the Tacoma location has a deal on Groupon. Its the only way they bring business in the door. Horrible customer service at every level. Customer service inside dont want to be bothered. Furthermore, it is unacceptable for an employee to be standing right outside of the bay smoking a cigarette. Especially when my car was supposed to be done 30 mintues prior to when I showed up and only had a vent window tinted. I wont even get into this dude then climbing into my car and pulling it out of the bay without washing his cigarette hands. Or the fact they removed my temporary tag from the window and didnt even feel the need to hang it back up. Needless to say I was extremely disappointed and will never recommend this location to anyone ever. If I could give no stars I would.
Not sure whats going g on at Foss I drive by June of 2021 and it looks like its closed fir business. There debris around the building ect.... I just kept on driving and didnt even stop
Very professional and reliable great service and prices
I got my windows tinted at Foss Audio & Tint. I was assisted by Kai and Mike who were knowlegable and efficient. My tint job came out better than I expected. I would recommend this place. I would give 5 out 5 .
I highly recommend this place for your car window tinting. Mike did a good job and didnt even charge me for the extra triangle window of my car. Great people and good service.
If I could give them a negative rating, I would. Save your time and money, avoid these guys!Firstly, I called them and the earliest I could set up an appointment was a week later. On the day of, I confirmed the appointment in the morning. I was running 15 minutes late and called them several times and left various voice messages. However, when I arrived, the man informed me that I would need to wait two hours since they thought I was a no-show and they had taken a walk-in customer. Basically, Id wait 2 hours for them to start working on my car and 2 more hours for the tint job. Their voice mail goes to another branch and they dont answer their phone. Due to their good reviews, I waited a week to get an appointment, only to be told that Id need to wait for a walk-in customer! Their quote is also higher than others. I found another company who did it for a fraction of their price.
They didnt seem like they wanted me to buy anything, kinda felt like whatever.
Mike did an amazing job on my tint. I have a β09 Genesis that looks like a brand new car after I left Foss. Plus as a friendly reminder to not put my windows down for a period of time they took the time to put tape down on all of the buttons. These guys were awesome. If you need to get your tint done DEFINITELY check Foss out.
Theyβre amazingly staffed! Mike and Kai did an amazing job getting me in, helping me understand what Iβm getting and making sure itβs the best. I highly recommend getting work from these guys!!
They were on prompt, very professional, and sweet when helping. Offered me the best price for window tinting on my car. Would definitely use them again.
Great job on the tint!! Imma buy a stereo next.
The manager, Nick, and his team are outstanding! Over the many years, I have brought many cars over to Foss Audio for tinting jobs and every single time, they do an amazing job. Every tint job is professionally done.During the beginning of the tint process, Nick and his team educated me on how dark my windows are going to look. They showed me examples of the levels of percentage of tint and also what they would recommend. There is a waiting room for customers to wait for their cars or you can come back in a few hours to pick up your car.Once itβs ready for pick up, they give you call and itβs all ready to go! They also tape the window controls down so you donβt accidentally roll down your windows. The crew at Foss Audio will educate you on proper care at the end of the tinting process, too.5 stars for Nick and his crew for extreme professionalism, excellent work and an overall fun environment at Foss Audio. Mike, the gentleman that did my tint job, was also incredible and did a fantastic job on the latest car I brought over to them (Mercedes A220).Highly recommend this location!
They helped get my windows tinted in my truck. Did an awesome job. Very nice guys, answered any questions, they warranted their work.
Loved their Customer Service, and how they told me everything I needed to know, and made sure that I was good to go before they sent me on my way, I would Highly Recommend to go here for all your Car Audio needs, and things.
Took my truck here to have only my back tints re-done and they gave me a time frame of 2 hours, but had my car in and out within an hour tops! Very friendly and professional and the tints looks great. They also provided me with detailed info on after care instructions. Will definitely be taking my other car to them as well.
Helpful and kind great customer service and great work
Foss is money. Theyre quick, offer competitive prices, and they do very professional work. The guy helping me went I went in was about to caution me the hardware to mount the product I was buying would potentially be more than the product its self, but quickly corrected himself as the model of my vehicle supports a different and less expensive set-up. I was surprised at how inexpensive it was after all was said and done. I typically like to support smaller chains like this and I would recommend you do, as well. Also, if you call and they dont answer, just go there in person. Theyre one of those skeleton-crews where they have one person working the office to help walk-ins and fielding calls alike.
I just got my windows tinted on Wednesday and today is Sunday I go to roll down my window and my tint is already coming off I am not happy with the service. I will not recommend them now I have to find someone who will fix just one window and not charge me to do a whole car again
They did a good job on the tint install. Employees were friendly and helpful. Install was very professional. 5/5 all day
I had my work done almost 5 years ago now and the staff was kind enough to follow-up with me about an unrelated electrical issue and solve it when I just popped by on a Monday morning. These guys are are truly kind, wont mess around with you selling you product you dont need. They take the time to listen to what fits your budget and wants. Really cant say enough kind things about Foss in Tacoma.
I really love this place. I just got remote start installed on my car. I especially love how I put a comment on the website asking about a quote and got a basically instantaneous response. I also liked that they didnβt up charge me like the previous place I got a quote from. Matthew and Chris took good care of me and got me out of there. Very professional and pleasant to deal with.
Dustin does absolutely amazing work. Could not recommend him enough. I was so impressed before I left had to leave him a good tip. Job well done, i will definitely be coming back!
I had an appt at 4:30pm, they did not start my car til 7:45pm. When I got my car back almost 10pm. They tint job was horrible! The guy did not know how to tint over matrix dots, you can see where its cut and uneven. They also left a mess all over my car! Very unprofessional! I would not recommend them to anyone. When I went back and showed my back window, the guy had the nerve to lie right to my face and said it will cure in few more days and what Im showing him will disappear.
My wife and I had our windows tinted here. This is our 3rd car done by these folks. They have always done a great job!! Highly recommend!
I had some trouble finding a tint place during this Covid crisis, but Foss Audio of Tacoma was available. They got me in and done in about 45 min. When we were done he gave me a detailed explanation of how to care and extend the life if the tint, and it looks great!
Money talks. I Was here looking for a stereo system for my Passat, and realized that their prices are a bit over my bar compared to car toys.They have good service though.
They no longer service the Clifford line of alarms.
Mike was the guy taking care of my paper work and also tinting my car. Did a great job with managing my time, he called me in early because someone missed an appointment. That was great for me. Kai helped him get the job done and by the time I finished shopping at Costco, they were done. Gave me great hints on how to protect my tint after installation. No windex or amorall, go to Griotts and get the good stuff.
Highly recommend this place! They are super friendly and helpful do an awesome job and prices are fair compared to other locations in the area. Shout out to matthew and mike for helping me today. Will be back if i need future work done.
Ive gotten two cars Windows tinted and stereo system installed. Theyre very processional, fast and reliable!!Even if something happens to your window such as a crack, theyll work out a great deal with you to replace tint!
The staff was very friendly and professional and did an absolutely fabulous job on my windows. they even went above and beyond by cleaning some window paint off for me. these guys are great!
Ordered a car battery from here for my car audio system and waited 7 weeks and never received it would not recommend them purely based on that alone.
The staff here are very professional and knowledgeable. I came into my appointment for my window tint not knowing 100% what I wanted, but Mike was fantastic in helping me and explaining all my options to me. They were also very efficient with how long it took to do tint on all my windows, and explained the after care for the windows in an easy to understand manner.
Nick was able to set me with a really good deal for all my windows to get tinted and I am very happy with the results
Very knowledgeable staff. However, I felt their quote was too high. Going to comparison shop to see. Will update when I know more.
Good quality work, done in a timely manner and affordable prices. Id recommend them over Car Toys ANYDAY of the week
My mother and I wanted to see how much they charge for tints. We parked in front of the no parking area just to ask them a quick question and we would leave. One of the workers with long hair, gauges, arm sleeve tattoos and a hat was very rude to my mother. He kept telling her before she could ask the question to move the car. Were I come from that was seriously rude and disrespectful to treat your customers and elders like that. Is this is how you run and promote your business? I tried calling your office to report him but I constantly got the answer machine every time. I would not do business with a shady company that finds it okay to treat your customers how ever you want.
Went into several shops.. only to feel very confused about what was possible to install in my vehicle. After my visit to Foss they made it clear and easy to understand and I got a great deal. Iβm loving my Apple CarPlay and remote starter. Definitely will be returning to Foss to also have my window tints done.Staff made it so easyThank you
Great products and they have a hot huge variety of products you can choose from although you may come across and item they will have to order for you because they cant stock everything. Overall they were very knowledgeable over car audio equipment. I can actually have an educated conversation with them about the products that I have and get an opinion on what I should get to work with way I have.
Great experience and good service.
This is the best place to get window tint hands down.Mike and Cj are the s***.They do excellent work and are very skilled.If you need window tint, this is the place to go.Thanks for your timely installation.
Left my headrests off and some weird substance all over the door panel and panel below the rear windshield. Took way longer than they said (almost 7 hours) and left me sitting in the waiting room for over an hour after the vehicle was clearly already done. Tint looks good but not worth the experience.
Very helpful && friendly. They were able to take us in immediately without any hassle. Work was fast && looks great!
Thank you Matthew and Mike. They took care of me very professionally and friendly.Window tints were done very quick and looks amazing.Thank you and highly recommended!
I make the drive to Foss Audio Tacoma for my tint installation Mike and Austin always works on my cars and trucks. This is the only Foss I will use.
Much thanks to Junior for his great customer service and working with my crazy schedule for providing me with a prompt appointment. He made my experience and amazing tint work on my car to happen. What a great asset Junior is to your company. I will totally recommend your company to many of my family and friends!!!!
I have been a Fan of Foss Audio & Tint since is was called FOSS Tire. Great brands... the best installers... and GREAT customer service. If they ever tried to close the Tacoma store down, I would chain myself to the front door like a hippie trying to save the Rain Forrest. Some of the coolest custom installs and ground-pounding-est systems have been born at this location. My next Car-Window-Tint, CarPlay-Radio, Remote-Car-Start, Back-Up-camera, Radar-Detector and/or Boat-Sound-System will be done at this Tacoma Landmark.
You can change your hours instead of hanging up on people half way through a call.. Or talk to people its how most professional businesses communicate.
Matt and Mike were very inviting and professional. Great service and took care of my car at my scheduled appointment time. Looks great, thanks!
This place is awesome. I had a friend who recommend this place for me. The staff was very friendly and accurate with the pricing and details. Junior was awesome he helped me and answered all the questions. I recommend anybody to go there and get all of their services situated. I drove all the way from Olympia to Tacoma to get this situated. Itβs super worth the drive.
Matt and Mike did an amazing job on my Fusion and the costumer service is above and beyond. I would highly recommend Foss auto in TacomaThanks again guys for the awesome work.Nicole
This place has been around for years for a reason. They have exactly what you want at a price your looking for and the service was great! The car alarms here beat out local competitors! Come in and see for yourself.
They quoted me a better price for my sound system then anyone else. They also installed and made everything look and sound great on my 66 Cadillac. I would definitely recommend this place to anyone. They for sure will be getting more business from me in the future. If you go in ask for junior. He will take care of you and make sure youre getting exactly what youre looking for.
Fast and efficient
Best shop in Tacoma hands down. Nick the manager and his crew are very good at what they do! Quick service and very reliable.
Went in to see if they would install my car stereo and speakers said they donβt install stuff not purchased there. Then sheβd admit his merchandise and just looked at me. So I left and the dude made pssh sound as I left.
Couldnt even be bothered to answer the phone during normal business hours
Guaranteed the best shop in Tacoma ! Great prices and solid work hands down best experience I had with a audio shop. definitely coming back to get my windows tinted
Matt and mark were great and very patient. Iβve gotten all three of my cars tinted here. I would not go anywhere else!!π
Had my brand new 2019 Tacoma here twice now and had them initially do my passenger and driver windows for the front, well after the 3 week waiting period I brought it in for defects in the drivers side window. They fixed that and I had them do the back half of the truck...the rear passengers and rear back glass. I noticed immediately that the back window was just quickly thrown on...there are pits along my entire top of my backs window...basically a bad roll they used or the improper install from their technicians...as he was upset from the beginning that I wanted him to fix his mistake on my earlier purchase .Now my back windows is growing more bubbles rather than getting smaller and its been 5 weeks since the last installment. I wouldnt recommend this place to anyone
Tints looked great upon pick-up. There was a little issue, a double booking at my scheduled time but Mike was able to work things out with me to make it worth while. He even stayed after hours to make sure my vehicle was looking good. Highly recommend Foss for window tinting, especially Mike.
Matthew and Mike are incredible! Amazing service, fast accurate wait times, and got me in the next day. Definitely recommend!
I stopped in earlier to get a minor adjustment on my amp guy tells me $85 a hr for something that took 10 Seconds to do which a guy at Car Toys did 4 NO COST and I offered 2 pay them.I wouldnβt recommend anyone coming here.The guy who I talked 2 seemed uninterested and dismissive and reading a few other reviews yeah I believe Race played a part in that.