Great place to buy a car! Doug was exceptional at helping me and my family get the car we needed for our growing bunch. He was professional, personable and transparent which made it extremely easy to communicate with him. He made us feel like people and not just a sale. This was an amazing car buying experience. Highly recommended.
Great Prices and service went across south Tacoma way and this was the best place.
Buying my third vehicle from them today. Highly recommend!
My favorite part about my entire experience, was within the 2 days in a row I was there, they never tried to sell me a car. They worked to help me find what I was looking for, being Ive never done this before, it made the experience so much more comfortable. They have worked very closely with me to get the process finished, and worked with me to make sure I was able to get the car I really wanted. Their cars have so far been very reliable, between me and 3 people I know who have bought from cox auto, we have all gotten quality cars, and exceptional service! Thank you Doug for all your help with the process! 10/10 from me!
Probably the smoothest and quickest auto transaction ever. Patrick was a huge help and didnt hover over us. He dipped in and offered advice when we needed it and let us rummage through the vehicles we were interested in when we didnt. A straight shooter, great quality used car, and a fair price. Definitely recommended.
Every person I interacted with was super friendly. The car I ended up buying was from a smaller lot that they switch cars with and between both Loya everyone was kind, patient and somewhat knowledgeable. My only recommendation is that they all test drive the cars and keep notes on what’s going on with them so when a customer asks they about it they’re on top of it.
We were out car shopping all day and we wish we would of came here first! They were so attentive, respectful, and fast! We will definitely be returning and recommending this place to friends.
These people will take advantage of women and treat you like you know nothing after you sign on the dotted line .Dont go here to buy a car
Bought a car from here over a year ago. I work with the owner, can remember the guys name and the manager Dylan mostly. This was my first car buying experience at a dealership.I Was treated with courtesy and respect from the moment I walked in. Non rush buying experience, wasn’t trying to sell you on all the extra BS like most dealers. The car came with minor front end body damage that I knew of prior to purchase. The dealership agree to have that fixed for me after purchasing. They did in fact have that fixed and stuck to there end. Other then that, cars are clean and look nice, at a pretty good price. These guys are pretty up front and fair. Can’t say that about all dealerships. The car I bought did have an engine failure 8 months down the road, and I no longer have set car as I traded it in. But that’s not on the dealership, it’s because the brand as the car was a Kia, and engine recall is a known issue with the manufacturer. The manufacturer fixed and replaced engine and gave me a loaner car. Long story short, stay away from Kia, and you will be ok lol. Nah but the guy at Coxs, are very upfront and honest for the most part and friendly. Thanks for the first car buying experience.
Bought a very nice car there and really got an exceptional deal.
I had the most amazing experience at this car dealership. Patrick was extremely helpful and patient with me and helped me find the perfect car at a great price. I have never had such a quick, easy process buying a car. Definitely will be recommending to all my friends and family.
Staff was very helpful and I was able to get a car I love at a fair price with decently low monthly payments. I would recommend Cox Auto Sales to anyone looking for a reliable used car.
Amazing experience. We worked with Steve who was very friendly and knowledgeable. We ended up getting a great price on a vehicle that we very much enjoy. We will definitely be returning for our second vehicle.
Great place to Purchase a Vehicle! Good Cars and Awesome Customer Service! You cant lose here!Well, Bought a 2nd Car for the Family Today!The buying experience is so painless here.The Vehicle is Driving Perfectly and They give me a Good Deal to boot!Thanks Cox Auto N.W.!!
I went to go look around the for a small car. The guy that helped me was fantastic. He had his daughter which made the experience family oriented. It was 6 options of the car I was looking for and I came so late (which was my fault) to just test drive them all.
Two stars thanks to Preston Cox. Hes not a customer friendly person. Simply put. Every time Ive talked to this guy he seems like hes got an attitude.The rest of the people their are good and friendly people but this guy Preston is something else.If I could give two different rating I would. Zero stars for Preston and 5 for everyone else their.
Patrick is an excellent salesman who goes above and beyond to help his customers. I really had my heart set on a certain vehicle and he went out of his way to make sure I was able to get it. I would recommend everyone go see him. Pleased with my buying experience.
This car place was amazing. I had a great car salesmen. He made it so easy and simple yet understanding and fun! Thank you!!!! It’s a great opportunity.
Very professional, easy to work with and you leave feeling like family. Had an amazing experience. Wayne went over everything in great detail and ensured that everything was in order. Highly recommend.
The car I looked at had a check engine light and the driver seat didnt adjust. 2015 ford focus.
Wayne was very patient, understanding and friendly. He made the process go smoothly and efficiently. He was eager to answer all of my questions and I would definitely recommend Wayne and Cox Auto Sales for your auto buying needs. Wayne will definitely get you taken care of.
With the last name Cox how could you go wrong
Steve was fantastic. Very professional, friendly and helpful. He really made my experience with Cox Auto Sales NW very awesome!
Excellent service, affordable payments for reliable vehicles you can actually take on road trips.
These guys were hands down the best dealership I have ever dealt with, very down to earth and just genuinely nice guys, nothing was a fuss. And no hard sell and a very nice selection of cars. I would highly recommend this dealership with special mentions to Steve & Dylan for help me on the day.
Thanks to Preston and the team for your wonderful customer service. Im absolutely loving my new car and Preston and Wayne was a pleasure to deal with. I would recommend buying a car from these guys.
I was in and out within an hour, no more than an hour and a half, and Wayne was wonderful to say the least. He made what is generally a painstaking process as we all know, into a simple, quick, and virtually painless car buying experience. Will definitely recommend it to anyone that I know who is buying a car.
Do not buy from these people they will lose your payment info. Like in my case i have bank records showing i made payments.thay claim i still owe. Now i have to contact old bank i dont use no more. Thiefs work for owner. So.many more and way better car lots on same road good luck.
Wayne was very helpful and professional. It was great buying experience.
I was in and out without any problem! The service is very friendly and understandable! They actually helped me find the best car for me in my price range!
It was very easy to purchase my car and the team was very easy going!
My recent experience here at Cox auto sales was nothing less than spectacular, the agents are very friendly and attentive they will work as quickly and efficiently to get you into your new car at a killer deal that does break your pockets.
Cox Auto Sales NW helped me get a car when other places have turned me down. They really worked with me & my situation. The team here is great! 10/10 would recommend & will definitely be returning here in the future!
Very reliable caring and also welcoming. Loved their services highly recommended. Wayne was very patient and understanding, I will be doing more business with Cox Auto Sales NW in the future.
After a month of searching for a Ford F-150, we found an older model (2004) with only 115 K at Cox Auto Sales. (planned to look at a similar truck down the road, afterwards)We went first thing in the morning and Preston greeted us right away with no pressure. He was quite accommodating and addressed all the questions we had. After the test drive, we told him we were going to check out the other truck and make a decision after that test drive.But, when we went into the office, we both felt the family oriented environment when we met Dylan, his cousin. A family owned business.Dylan, like Preston, was very cordial and easy going. We felt at ease and comfortable because of that. NO fakes no sales pitch, just friendly conversation.Long story short, Preston met our purchase point and 15 minutes later,we drove off very happy.I scheduled an appt. at our Ford dealership 3 days after our purchase, to do a complete inspection on our truck.Clean bill of health! The only thing needed was a light bulb for license plate!We will shop at Cox Auto Sales before anywhere else and refer to family and friends. Highly recommend!
Steve is a great guy helped me every step of the way. Very friendly and helped me get a car in my price range. Make sure you ask for him.
I highly recommend the guys at cox auto sales in Tacoma, I went to them with a refund on my deposit at one of the areas large dealerships because they could not get me approved. I was looking for a dealership that could do my financing in house since I was already turned down at a lot of the banks. I was so surprised when Cox Auto Sales said they could get me approved at a bank and then they did. Why couldnt the big dealer? I dont know, but I am sure glad I stopped in to see. Oh by the way, they did it with less down payment and much lower interest rate the other dealer tried and failed to get approved. Next time I will just go to Cox Auto Sales NW.
Thank you Dylan for your great help and attitude. I love my Honda and the price. You guys rock!
I called into the dealership asking about a Civic. The sales manager stated that it was and said hed text me pictures of the front quarter panel (pictures online showed paint damage). I gave him my number, which he repeated to me, and assured me he would send them over. I let him know that Ill be coming to see the car the next afternoon.The next day I call back to make sure that the car is there before I go, and nobody picks up. I call again later and still no answer and no call back. The representative I spoke to never sent any pictures of the vehicle.I go anyways and a salesman meets me with earpods in (talking to someone else on them). I ask about the car and he says it was sold last night.Very unprofessional, I wouldnt have had to waste time going to the dealership if a simple text or phone call was answered. I would not recommend purchasing a car here.
Friendly and helpful. Great deals. A very smooth experience.
Awesome sales service with great quality cars! Definitely recommend checking their inventory out for your next car
If anyone can get you financed, it’s these guys. My purchase was painless and I love my vehicle.
I have to admit, I know the owner, but still, very good people with very good cars and great prices.
Went to look at a vette took for a test drive and it over heated, barely made it back to the dealership, then they still wanted too much
Great to buy anything great management if you want a great sales go to Cox
Great service!
Got a great deal on the an all wheel drive. very happy.
I was super impressed and will recommend them anytime I can.
Great place.
Great ownership, Mike is always willing to help you and staff was outstanding, people you can trust! I would buy another car from them.
Very helpful and knowledgeable..👍
Great
Friendly