Ted Phillips promptly responded to my request for a quote, and came out as soon as he could. He explained to the how the entire process would work, where the dog fence would be placed, and met our dogs. Our dogs are very excitable, but he was not intimidated by them at all. He gave us a very competitive quote, and after looking at other companies, we decided to go with him.He then came out, set up the fence, and trained our dogs, all in one day. Most of it was done while we were not even at home. It takes some additional training for your dogs to understand where the fence line is, but now, a few weeks out, we never have to worry about our dogs getting out again. And the dogs rarely, if ever, get shocked. They are very happy to be able to hand out in the front yard. I cannot recommend Pet Stop enough.