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Arrigo CDJR Sawgrass
5901 Madison Ave, Tamarac, FL 33321, United States
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Arrigo CDJR Sawgrass
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Ri
Review №1

Nestor and Gonzalo were amazing, as was Thomas. They made the buying experience great and fast. They were professional and courteous and were able to answer all my questions. Will come back again in the future.

Be
Review №2

The wife and I drove from Dallas TX to South Florida to buy our daughter this 2019 Lincoln Nautilus Black Label. We could not be happier with the whole buying experience. Joe the GSM and Shawn in Sales went above and beyond to get our deal signed sealed and delivered. The car was everything and more. Do yourself a favor and go see these guys and this dealership. Thank you guys...and by the way our daughter LOVES IT!!!

Ni
Review №3

Always provide and excellent service! Affordable Prices, the service adviser Dane is always very helpful. I would 💯 Recommend

ti
Review №4

Brian Moore, Joe in Sales, and Gonzalo in finance did an excellent job helping me get the truck I needed. They where extremely patient in the process all the way through finance! Great Job Guys!

Co
Review №5

I’m so glad I ended up coming to this dealership. Manny from sales helped me look through multiple trucks for nearly the entire day. He was very down to earth, considerate, and patient. After hours of searching, he helped me find the perfect first truck. I’m so glad he was the one who ended up working with us, and I’d be more than happy to recommend anybody to visit Manny at Arrigo Sawgrass. Thank you so much to all employees who helped out, especially Manny from Manhattan! Love the truck.

Li
Review №6

Max James was phenomenal!! So professional and made my experience easy and stress-free! Thank you Max and everyone at Arrigo for being so helpful. Totally recommend!

Ma
Review №7

Today I had the pleasure of purchasing my THIRD vehicle with salesman Collin Kesley from Arrigo Sawgrass. As always, Collin got me the best deal possible— even in these crazy times where cars are low on supply. I live in South Miami and take the drive up to see Collin whenever I’m in the market for a new Jeep or Ram because it is always worth it. Collin is very straightforward and trustworthy. Additionally, the dealership has always been great. Smooth process from start to finish and great incentives.

Da
Review №8

Great dealership. I recently bought a used Jeep from Arrigo Sawgrass and the experience was the most painless car buying experience I’ve had so far. My salesperson Brian made the whole interaction natural and comfortable. If your buying a Jeep, Dodge, Ram, or Chrysler, I highly recommend going with Arrigo Sawgrass and asking for Brian.

Er
Review №9

Shane H. greeted when arrived, and it was a really great experience. We were able to drive a couple of cars, Shane helped us great an exceptional trade-in value for our old Town and county. I highly recommend Shane H. Exceptional sales person.

Ba
Review №10

We were greeted promptly and courteously. The receptionist called Adam to meet us. My daughter had purchased a car with Adam’s help the day before. I was looking for a new car also and Adam was the BEST. He really went to bat for me. I had strict parameters I needed to follow and I was sure there was no way I was going to get what I wanted. Adam was like no other car salesman I have ever met. Once we got to the deal I needed everyone made it very easy.Thank you Arrigo and everyone.

Li
Review №11

My husband Mark and I walked right in Arrigo Sawgrass and met with Sal Taliercio Sales Consultant. It was a pleasant experience due to Sals knowledge and professional demeanor. Within two hours of test driving and consulting we left with a brand new Durango, highly recommend Arrigo Sawgrass. Thanks! The Riley’s

Ni
Review №12

Absolutely love this dealership. Second time back and the process has been awesome and smooth. Max James was the sales advisor, he was patient, knowledgeable and trustworthy with all the details of the final deal. Would definitely recommend to other customers who are looking for easy people to work with that also goes above and beyond for you!!

Fi
Review №13

My service advisor Rene did an excellent job getting my truck repaired in a timely fashion! I had to have the truck back to do a charter and he was able to meet my deadline!

Ra
Review №14

Thank you to Matthew and Sales Manager Christian, for taking such good care of me and following through on getting me a fair deal. The dreaded dealership experience turned out to be a pleasant one. I appreciated the honesty and zero pressure I felt. I would recommend this dealership and these gentleman to family and friends without a doubt.

MI
Review №15

I would like to take a minute and thank service advisor Christopher Ayala for his help this past week. I came in with nails in my tires and a well needed oil change. He was extremely helpful from the beginning and very professional. I had purchased my Dodge Durango there at Arrigo Sawgrass and take it there for regular service. I had mentioned to Mr. Ayala that I believed to have bought some type of package for the wheels when I purchased the car. He found records of it and took my car in. He kept me updated through the time the car was in service without me having to come up to him for updates. The protection package that I had purchased when I first bought the car ended up being a very good purchase. One of my best experiences at any service department. I drove out with (2) new tires through the program that I had purchased and within the time there the oil change was also done. I am highly recommending everyone that goes to this dealership for service to ask for Christopher for help. Thank you again Christopher Ayala for your Great Customer service and I only hope that Arrigo compensates you for your great work ethics.

Pr
Review №16

We met with Sal who was able to find us a great car at an amazing price. Nestor helped us close the sale and was super helpful and kind. An overall amazing experience purchasing this car.

Va
Review №17

Absolutely love this dealership. This is the second time we get a car from here. We absolutely love how Alex Campos make things happen he went above and beyond with the deal. I recommend him 100%

Xi
Review №18

10/13 i walk in to check my 2019 pacific minivan engine shaking and slide door close noise without appointment, The advisor name BERNARD JEAN help me fill out all the form about my car problem, He is really nice guy ! fast, effficent and know all what i consider issues, by the way they found issues and fix it so quickly, i just drop off one day, Bernard text me to pick up my car ! thanks BERNARD !

Ad
Review №19

Highly recommend coming down to speak to Shawn and Brian. They have made the process so simple and quick, easy to talk to. You will feel at ease here with them, take my word for it.

Pa
Review №20

2021 Jeep with easy one touch open top! Love it! Super easy. Elison Jean Louis is the Jeep expert salesperson at Arrigo. He made the deal happen and I left very happy.

De
Review №21

Robert Robertson was a great salesperson. Helped me get the Jeep I wanted and the best price. Nice and friendly and got it done quickly

FT
Review №22

Called ahead to ask if i could walk in for an oil change balance and alignment. They Said yes. I asked if I needed a deisel technician Nicole said no. I asked if it would be done today Bernard said yes by the end of the day dropped off at 1135am and got a call at 6p that it wont be dont till the morning. I told them I had to work the next day 200miles away. I spoke with the manager. He made it happen. But I found my truck nastier and tpms sensor low . If it wasnt for Eduardo Id give the service dept 1 star.

ad
Review №23

Greats service Love the new car thank to Mirialis Alvarez and the manager Thomas Perez

Er
Review №24

Awesome buying experience from beginning to end my sale guy Sal Taliercio made us feel like were friends helping us and not just another sale. I would highly recommend you asking for him and will definitely be back in the future when its time to trade in the car.

De
Review №25

Abraham and Hernando were a pleasure to work with. Very quick and efficient sign and drive process. Abraham even brought the car to my house so my family could check it out before the purchase. Thank you Arrigo!!!

Ar
Review №26

What a great experience! Quickest easiest car transaction Ive ever had. Make sure to see Sal with Arrigo Sawgrass, great salesman, friendly and gave us the best deal. Thomas in finance went over and beyond to make sure I was happy.

Wa
Review №27

I would like to thank you Mr Alex Campos for the awesome job on my new Car Deal…. I recommend Mr Alex Campos and Arrigo Sawgrass Dealership to anyone.Great job ….. I m very happy with my new Car

Am
Review №28

The experience here was amazing from beginning to end. My husband and I came for one car and left with two!!!! The staff was beyond exceptional, they were kind and attentive. Mr. Pucci introduced himself to. It just us but my 2 year old also. Joe and Shawn helped us stay up to date with where we stood in regards to finance and things. My daughter and I had to leave due to the time and everyone was soooo understanding. I would 100% come back this is actually our 6th vehicle in the family from here.

Pr
Review №29

Igor and Slavik gave us the best deal we could have asked for. They had lots of vehicles available and we definitely recommend the dealership and also their expertise. Very friendly, and easy to work with.

Ja
Review №30

Shane Harding was the best salesman I’ve ever dealt with. He was knowledgeable and friendly. Will definitely buy from him again.Ariel Aronowicz was the best finance manager we have dealt with in our 40 years of buying vehicles.Will strongly recommend them both.David Kelly was very helpful in the entire buying experience.Love this dealership.

Le
Review №31

A very good dealership! I am very thankful with the attention and service provided by the salesman Williams Contreras. He is very patient, helps you find exactly what you are looking for and knows his way around.

Sh
Review №32

Shout out to the Salespersons Jesse and Desmond and the manager Joe Wright for going above and beyond to get the deal done on a new Jeep and welcoming us into their Arrigo family on our second purchased vehicle from their dealership. We appreciate your continued customer service and hard work to make things happen!

Ce
Review №33

Great Experience at Arigo! This is my second time purchasing a car with them and its been great! I just bought myself a Grand Cherokee L and Dexter amazing!! We ended up going just to see cars because we thought they were closed. They were actually about to close and Dexter was very nice to show us some cars until we found the perfect car. Danny was also great! He was very friendly and helped me with my car appraisal. Overall, the process ran smoothly and quickly. I couldnt be any happier!Thank you Dexter and Danny!

Je
Review №34

Getting my car service as a female sometimes can be hard because you really don’t know what you need. I went to see this advisor, CHRIS who is amazing!!! He was so helpful! I’m usually in and out and he’s very honest. He goes the extra mile .Chris has such great customer service. I only see him when I need something done to my car.

Di
Review №35

Shawn was a great salesman, helped out and was communicative through the whole process. Would definitely recommend and go back to him for my next purchase

Ra
Review №36

We went in for an oil change with no appointment and we dealt with Dane Walker. He use to be our Service Writer but he was moved around and we had to deal with other Service Writer. Thank goodness we have Dane back because he seems to be the only one that we have dealt with that follows through and keeps us up to date about the progress of our vehicle. We have been with Dane for a very long time except when he was reassigned and will stick with him for our future service issues. Thank you Dane so much, your other service writers can learn from you.

Di
Review №37

Adam Gabriel was fantastic in getting me the car I wanted. He was kind, friendly and professional and I highly recommend him! Thank you Adam!

Ge
Review №38

I visited Arrigo CDJR for service on my 19’ Wrangler Unlimited. Subsequently, I had the pleasure to meet with Service Advisor Frank B. His professionalism, courtesy, & patience were exemplary. The service was done in a timely manner at a very reasonable cost and I even got a complimentary car wash. I was impressed. I want to thank Frank & his team for taking such great care of the “Grinch.”

Re
Review №39

Came to the Arrigo Sawgrass to get my wife a new Jeep Grand Cherokee L and had a great experience. Worked with Adam Gabriel, Christian Guyer, and Adriano Pucci and they took great care of me. Highly recommend

ST
Review №40

Shane and Jose were very helpful in assisting us with the truck. I will highly recommend both of them. 💯

D
Review №41

Weird, shady, icky kind of feeling from the way my call was mishandled to contacting GM and live messaging.We found an used vehicle published on the web that we wanted to try and purchase today. We called and asked for Internet Manager, several guys fumbled phone and finally gave us a lady named Sarah. She didn’t introduce herself when she answered the phone. She didn’t give the vibe of a well trained sales manager. I had to lead the call :(. I gave her the stock number and checked availability at her lot; she confirmed twice it was available on her lot. However, her tone did not sound reassuring as-if she truly knew or not. I led the call again since she paused oddly. I mentioned we were looking to buy the vehicle out right and needed to put together numbers. She replied, “We don’t ship vehicles!”. I paused and was flabbergasted why she would throw that out while trying to discuss a bill of sale. I didn’t inquire about shipping any vehicle. I replied, “We would have someone pickup the vehicle.”. There were a lot of gaps in her communication and she eventually told me she didn’t know how to handle a cash purchase versus financing. She stated she would have to have someone else handle this. I asked her to confirm if she was the Internet Sales Manager, she mentioned she doesn’t put together deals. Rather than put the appropriate person on the line she hesitantly took down my info. I had to give her my email. You could tell she had her mind on something other than our family’s investment.I waited almost a hour and not a single person contacted us. I sent a detailed note via their website directly to General Manager. I was sure they would jump right on this hot buyer and address the serious sales process/technique. Nada, not a peep out of them. I then proceeded to message the marketing Lady that PM’d me from their web page. I told her what had happened, how I needed to speak to someone to piece together this deal. After waiting another thirty minutes or longer I decided to move on. I took that time to start reviewing reviews on other platforms than Google and found some disturbing information.Unfortunately, they had the one vehicle we found that had the correct options and decent pricing. However, we’re now made to believe that vehicle advertising is possibly bogus.

Mi
Review №42

Gage was awesome I’m buying all my cars from him and David Kelly. Thank you so much

Je
Review №43

I just purchased my first Jeep at Arrigo Sawgrass and I had an amazing experience there. My sales person, Gage Wolter was extremely efficient, courteous, and enjoyable to work with. He made car buying a breeze. He was very patient, and explained every detail I could possibly need to know. I highly recommend not only purchasing from this dealership, but also requesting Gage to assist you in any car purchases. I was pleasantly surprised with my overall experience, since car buying is never the most enjoyable task to do. I will continue to go to Arrigo Sawgrass for all my car buying needs and I recommend it to my friends and family as well.

Or
Review №44

Shawn Blackmon was great. Very Patient, Great knowledge about the cars. Would recommend anyone to purchase a car from Shawn

Qu
Review №45

I purchased a 2021 Grand Cherokee L fromArrigo and I worked with Jesse S. Couldn’t have had a better experience. He is very knowledgeable and made the purchase smooth and easy from the time I stepped in until I drove off the lot. Very pleased with my purchase and overall experience at Arrigo Sawgrass and would recommend Jesse to anyone looking to purchase.

ju
Review №46

My experience with this car dealership was awesome!!! Larry made my experience worth while and I will definitely be back to purchase other vehicles as well as referr him to others when they are coming to this dealership!

Ch
Review №47

Great coming to this dealership. Chris Ayala A is the only one I bring my vehicles to. Only trust worthy one here. Makes sure my vehicle is up to date and safe. Very professional and sincere. Great job Sawgrass Dodge

sc
Review №48

Well, I decided to give them another try. New ownership, new people, maybe the Service Department has changed... Nope. Look through the reviews, all the good ones are for the Sales Dept, all the bad ones are for the Service Dept. The positive reviews for the Service Dept all seem to mention the cashiers... well, theyre all gone now.I made an appointment for 9/9/21, the appointment system has improved, and allows you to put in detailed notes. My service writer transferred those notes onto the service ticket, and I gave him the key. Within two hours, they called me with a diagnosis, of lower control arms... all of my complaints will be solved by replacing them. I was told the arms were in Orlando, and I could possibly be done tomorrow. After a week (and multiple unanswered messages) I was called, and told that basically, no one knows where the arms are, Chrysler says they were delivered, dealership doesnt have them... its a mess. Would I accept aftermarket arms? I say, Yes. Another week goes by (and multiple unanswered messages), and I am told parts are in, tech will start on it tomorrow. Another week goes by (and multiple unanswered messages), and I am told that I am ready for pickup; I am skeptical. I pay the bill, hop in the Jeep... and....every complaint still exists. As in, I didnt event need to leave the drive, to notice there was something terribly wrong. There was no way the tech didnt notice it. Basically, they had my vehicle for a month, added one part, and after that part didnt address the drivability issues, the tech still parked it.

Mi
Review №49

Repeat customer, will come back again. I had a great experience. Sal and Shawn were great to work with.

Ja
Review №50

From the initial phone call to a competitive & fair offer for my car, Jason and Jose took care of me with quality customer service and professionalism. This is an exemplary dealership offering a great service to its community. Im not from the area but would certainly return if the need arises. Thank you for a pleasant experience.

Ov
Review №51

Joe and Shawn were flat out amazing! The wife and traveled all the way from Dallas Texas to buy this 2019 Lincoln Nautilus Black Label! Customer service is beyond on point! Do yourself a favor and come to Arrigo CDJR and ask for Joe or Shawn!!!!!

Ju
Review №52

Nestor Rincon was our sales associate at Arrigo Sawgrass. His customer service and transparency from day one made our 2.5 months factory order wait a smooth process. I strongly recommend him when visiting Arrigo Sawgrass, ask for Nestor. Also David Kelley was very helpful in answering questions. Our car buying process was smooth and a pleasure to work with Nestor and David.

Ka
Review №53

My salesman, Manny from Manhattan, was awesome! He was very helpful and personable, listened to my needs and did not use high pressure sales tactics. He had great communication and went out of his way to help me out. The sales manager, David, helped facilitate the deal and made it right. I would definitely come back to this team again to buy another car in the future.

Mi
Review №54

I saw a few vehicles that caught my attention during an online search and I decided to drive in and check them out. Everyone there was extremely nice and attentive. I ended up working with Larry and he was easy to work with and not overbearing. He helped me into a jeep I was interested in. Pleasant experience from start to finish!

So
Review №55

Just wanted to leave a quick note on my amazing experience at Arrigo Sawgrass. I worked with Matthew, Mary, Sales Manager Christian, and F&I Hernando. They helped me get a great deal on a new Jeep Grand Cherokee L. Highly recommend working with this team as they always look for your best interest at heart. Working with the team of Matthew and Mary, they informed us on all the bells and whistles of this new car, along with the Arrigo Family Advantage. They were both very pleasant and helpful at every part of the purchase. Will definitely be coming back soon!

Lo
Review №56

Alex campos, he is the best! He should be promoted!Thank you for helping me getting my jeep ❤️

Ar
Review №57

Had a great experience with Nick and Hernando. Nick helped me make a hard decision between 2 used cars I really liked and he made the finances happen for me! Hernando did the finance part and was very informative and patient with me trying to understand everything. Im glad I ended up in their hands. Ill definitely be back for my next vehicle!

Ja
Review №58

David Kelly, sales manager was great. He is willing to work the numbers to help you out in price. No hassle a real straight shooter. He loves kids so bring one or borrow a friend’s (kid rebate). Lol

Mi
Review №59

I was recommended to come see Sal by a friend of mines daughter who bought a car a few weeks prior and I totally understand why. Sal, Christian, and Ariel found the perfect car, got me approved as a first time buyer and little money down!! I highly recommend going to see Sal at Arrigo in Sawgrass. Great Prices, Great Deals, and Great people to work with!!

Af
Review №60

I bought my car tonight from John Leone he was awesome he took his time went over every detail with me all-around great experience at a Arrigo tonight

Br
Review №61

Thanks a bunch to the wonderful team of Matthew K, Christian, Ariel and Mr. Wright to get me a great deal on my Rubicon Wrangler. Extremely happy, they went above and beyond to made sure I left happy with my payment and my new car. Very professional environment, service oriented all around. Would recommend to my family and friends all day long. Thank you again Arrigo Sawgrass!

Je
Review №62

I have purchased multiple vehicles with Igor and have had an amazing experience each time. Honest, friendly, warm, and always cares about finding you the perfect care that the customer wants and also tries his best to make the deal work. I will continue to Recommend Igor to friends and family and continue to purchase with him at Arrigo Sawgrass.

Le
Review №63

Bought my challenger R/T from Matthew he was excellent in with his customer service helped us right away and guided us with the With the purchase effortlessly make sure you’d ask for him he’s definitely your MOPAR expert

De
Review №64

Shane Harding was the best! You must go to Arrigo and ask for him!! 💯 happy with our buy!

Ro
Review №65

Worked with salesman Matthew, very personable, actively listened to my needs and concerns, and helped me get a used car for my wife. Will definitely be returning back to buy my future cars here. Thank you

Tr
Review №66

Mr Bernard Jean was my advisor, this is the first time I have had the pleasure of using him and I and completely satisfied. He kept me updated throughout the whole process and was upfront about what needed immediate attention. I even checked with another mechanic and without telling him what Bernard told me needed to be done they told me the same thing My Jeep is almost 9 years old and felt like it did when I drove it off the lot in December 2012.

An
Review №67

Alex Campos and Pedro Peralta went over and above and exceeded all my expectations! They were professional and very knowledgeable. I am impressed with how patient they were with me, as I always ask a lot of questions and I am a very hard sell. If you want a great deal, make sure you ask for them by name. I will definitely buy from Arrigo again! The financing was easy and there was no back n forth. I love my buying experience at Arrigo!

Jo
Review №68

Many thanks to Max James. He made the deal happen. Max was knowledgeable, friendly, helpful, flexible and had a great sense of humor. Definitely recommend Arrigo for your car purchase. They have a great selection of vehicles also, better than most dealers. Everyone at Arrigo was super helpful and friendly.

Ga
Review №69

Finally got my Grand Cherokee L! Love the 3rd row. Thank you Manny and Thomas for working out the best deal! I went to 3 other places and got the best deal here!

Pa
Review №70

I came in with a broken car and broken hope. Two gentlemen, Danny Rodriquez and Shane Harding did what they do best and got me in a 2020 Toyota Corolla. Danny assuring me all the way he was going to get me in a car and Shane having the patience showing and test driving cars. They definitely were my knights in shining armor today.Arrigo Sawgrass is the place to go and ask for Shane Harding and Danny Rodriquez.

St
Review №71

What else can I say? From the start Greg help us find exactly what we wanted. He was honest and helpful. His team including Thomas and Danny in finance also worked together to give us the right price for our budget! Baron and I cant thank you enough and I sure will be back for my 2nd car! Thanks a million!!

Ro
Review №72

Manager Giankarlo Serrano and Dexter Scott were extremely helpful, patient, and kind during my process of buying my new Dodge Charger! I am not always the easiest person when purchasing a car but they went above and beyond to ensure my complete satisfaction before leaving the lot with my new car!! Great customer service!!

Ma
Review №73

Im so happy with my next jeep wrangler sport 2021 Gage wolter was amazing in the selling process. Everything was smooth and easy. Thank you also Hernando they are the best

ju
Review №74

Arrigo gave me a great deal come see Greg he will help you through the whole progress

Fl
Review №75

I had an excellent buying experience with jonathan, gage and Thomas. I will highly recommend them for the great customer service, price and experience

Al
Review №76

I have been to several different Jeep dealerships for service, and Arrigo is by far the best. I drive farther to come here knowing I get consistently good service.Bernard in the service department is the best! He is always friendly and helpful.

Re
Review №77

Alex A, Kevin and the team at Arrigo were extremely helpful and went above and beyond in our recent purchase of a vehicle! I’ve been dealing with this dealership for many years for this reason. Many thanks to you all!

Ma
Review №78

The employees at Arrigo sawgrass are amazing. The service manager Eduardo helped me with the process of getting my car finished here. I would definitely recommend this dealer for all your needs

Me
Review №79

Shane was an amazing sales man, helped me get the car I been Searching for. Took the time to explain every detail and was extremely patient and kind. I highly Recommend Arrigo sawgrass for your next purchase or lease.

Ch
Review №80

I have been personally working with Arrigo Sawgrass for some time now, buying very high quality cars from them and have never been disappointed. They are very professional and always treat me like a VIP client. Matthew Kawalek, Danny Rodriguez and the whole team there do an exceptional job at taking care of me and my interests. Very excited to take home this Daytona Hellcat, can’t wait to be back and see what’s next in store! Thank you, Chris.

Jo
Review №81

Good experience and friendly staff.Sal Taliercio and Thomas Perez took good care of my needs and requests.

Je
Review №82

Alex Campos amazing sale person. He is super nice and he gave me a good offer for my new car. If anyone needs a car either new, used please contact Alex he will not disappoint you. Super fast and easy trade and sale. Once my lease is up i will be contacting him again.

Ci
Review №83

Nestor Rincon & Joe Wright are extremely courteous, helpfulAnd informative, I didn’t drive off with a car today . But I will be back tomorrow & I’m certain my will be driving off with my dream vehicle!

Bo
Review №84

I went to Arrigo to just look around because I wanted a Jeep eventually. I got with a man named Larry and he made the whole experience really open and honest. I would highly recommend him and this dealership to anyone!

C
Review №85

Beware. Had a bad experience with the service department. Before my oil change I had no warning lights on. Car was in perfect shape.After the bad experience and leaving a negative review, and after the oil change, now my check engine light is on and car is making noises when running.

Ke
Review №86

Had a great experience with Max at Arrigo. Very helpful in the process. I had my jeep Sahara custom built. Max guided me all the way. If I had questions he helped me. Everyone was very friendly and helpful. Highly recommend them.

Gu
Review №87

Gage found me the exact truck I was looking for and the buying process was fair and fast.

An
Review №88

Met with Shawn Blackmond who was very informative and helpful with purchasing my brand new ram 1500!!!!! Big ups

Fr
Review №89

To whom it may concern,I visited your dealer yesterday to view a few vehicles; Mathew was my sales person. Everything was going as expected Mathew was very professional and knowledgeable. The problems started with the used car manager and my appraised value. The online appraisal was 48k plus and Katlyn mentioned you were offering up to 4K over appraisal value. The used car manager pulled the car fax noticed 2 accidents one with “moderate damage” no details of the damage other than location. He assumed because of the “moderate damage” the vehicle had frame damage even though there was no mention on carfax. He referenced a bent heat shield as the location of the frame damage. This was an assumption with no definitive proof other than a bent heat shield. This all came as a gigantic surprise I was aware of the accidents but no frame damage(I purchased used). This resulted in a low trade offer strictly based on an assumption with no supporting facts. Today I dropped my Expedition off with a body shop to have the frame checked on a frame machine and alignment machine; results came as a surprise based on the information I received from your used car manager. No visible signs of frame damage alignment and frame are in factory specifications. This inspection not only wasted my time but also cost me $700.00 for frame machine and technician time.I strongly considered moving forward with the deal based on your used car managers claim of doom with my trade; had I done so I would have lost over $14k in potential trade money. This appears to be intentional trying to miss lead me into thinking I have a trade in with a frame damage carfax with no supporting information other than a damaged heat shield; which the body shop confirmed was damaged but not from frame damage. I have absolutely no intention of purchasing anything from your dealer or any of your network dealers. I intend on sharing this experience with Morgan Auto Groups main office

Hu
Review №90

Excellent service. Nick was very helpful and polite. Ask for him.

Ja
Review №91

Mary was awesome!!! She really knows her stuff. No extra-ness in explaining the cost and fees. She is very friendly, up beat and stayed transparent about everything. I highly recommend her as a great sales person to go to if you need the help deciding what you need. I recommend Arrigo!

AN
Review №92

I want to thank Larry for all his hard work and helping me get into the vehicle I love. Nice guy and very knowledgeable. I recommend anyone who is in the market for a new or used vehicle, see Larry at Arrigo Sawgrass.

Me
Review №93

What a wonderful experience everyone was polite and helpful! The whole experience was smooth and I got what I wanted! Greg guided me through everything and made it easy as possible!

Jo
Review №94

Spoke with Jason today for an inquiry about a car. He was very professional and knowledgeable about his companies products. He advised me on some features I might want in a car. 5 out 5 stars!

Wi
Review №95

Manny and Medwin did a great job making shopping for the truck I wanted an easy and seamless process. Beyond grateful for their top tier customer service ! Coaching for 26 yrs in college it isn’t easy sharing your time with anyone… they kept all of that in mind, and made it easy Vs stressful✊🏾 Blessings and Much respect to their success in the future.Willie Randolph

Da
Review №96

Honestly the best car buying experience with Alex Aaron’s. He was attentive to my needs, never kept me waiting, and most importantly he was true to his word. Overall amazing experience and I’ll definitely be back

Je
Review №97

Drop off is awesome with the advisor named Alex! Hes fast, efficient, and really knows his stuff. Hes helped me twice when the adviser I booked with was unavailable. Hes my guy from here on out and you should look for him when making appointments, or even an emergency repair, as a walk in!

Wi
Review №98

Had a great experience with Adam Gabriel. He made the buying process seamless, enjoyable, and comfortable. The whole dealership treated me like family. Thank you @ Adam Gabriel, Adriano Pucci, and Christian for the new wheels!

es
Review №99

Manny Maisonet and Giankarlo Serrano, They did an amazing job helping me get my dream car and was able to do everything so perfect, Very respectful, admirable and very good people who are determined to leave a smile on your face, very great business and very great determination! Would definitely recommend coming to this dealer if you want to a buy a car. 20/10 service!

El
Review №100

Jatara at Arrigo Sawgrass was amazing such good energy. She saw me in a timely manner even though I didnt have an oil change appointment. I will definitely be seeing her

Information
100 Photos
100 Comments
4.4 Rating
  • Address:5901 Madison Ave, Tamarac, FL 33321, United States
  • Site:http://arrigochryslerdodgejeepramatsawgrass.com/
  • Phone:+1 954-626-8811
Categories
  • Auto repair shop
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Motor vehicle dealer
  • Ram dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:8AM–9PM
  • Sunday:11AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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