This was my favorite Publix until today, I thought publix could do no wrong, foolish me aye? Its so sad that this continues to happen. I come weekly to this publix and spend a pretty penny every time. Today I rushed in at around 8:30am, I needed supplies as my Irish twin boys contracted a virus the daycare. I had a rough idea of what I needed. I am British, we do not have the same medication that America has, I need to google everything I think I need, so it takes a while. I entered the medicine aisle near the pharmacy, was watched, I timely moved to the baby aisle to get fever reducer etc was joined by 3 more employees pretending to fix a an already fixed display (2 males, 1 female). Moved on to get some grape juice from concentrate, was followed by one of the employees pretending yet again, he only stopped when I stopped, the funny part is as someone who specializes in surveillance and a husband trained by the USAF, he really needs to work on his tracking skills, you wont catch a fly with that method. I could of made a scene at the store and called out the bigot perpetrators but I decided to proceed home and deal with my children and use my platform to let your customers know who they are dealing with.You know what really disappointed me, had I been dressed in my regular designer materialistic attire, you probably would of offered help, which I needed.Retrain, educate…Do better.
Great selection of produce, amazing displays just way too busy and hectic for my taste.
I don’t have anything with the employees that work here. I have a huge issue with Publix in general, they don’t have any good deals at all, I can find better deals at Whole Foods and if you all pay close attention to their prices they change based on the location even though the distance is 3 miles away from each other. I’m done with them.
Great location! Easy parking and not super busy.
Had one of the best experiences at the specific Publix location. Crazy but the sales seem to be a little better here. Also love that there are no limits to bogo items.
This is my childhood grocery store and am as pleased today as I was riding my bicycle there for some needed family items many many years ago! Took my 101 year old grandmother here while in town and it fulfilled all our expectations! This is why I loved the opening of the new Publix by my home that is a 7 hour drive away!
Covid 19 Booster go here. Clean, fast, professional. Kudos to Cindi. Appointment was at 7:30, had some shopping to do afterwards, was driving out at 7:49.
The store is very clean. The hot bar is always stocked while its open, and the food is exceptional for grocery a grocery store buffet. Every time Ive ordered a sandwich from the deli, they stuff it with meat so I feel like Im getting my moneys worth. As far as Publix goes, this is one of the best that Ive been to in the bay area. I also recommend the Publix at Gandy and Manhattan.
They charged me $81 to make my girlfriend’s 7” birthday cake. I pick it up and this is what they gave me. At $81 for a very small cake I expect it to look like the actual picture and not some thrown together in a couple minutes cake. I could have spent $20 somewhere else and ended up with a better quality looking cake...
Line at customer service wasnt bad, there was a gentleman that I thought was trying to cut in front of us all for lotto but the clerk made him wait his turn.
Love this location produce always fresh. Everyone is always super friendly and ready to help!
Their customer service is the best in South Tampa. I love shopping there!
Great store. Friendly and helpful staff. Clean and well organized at a fair price
Employees do there best to help find items and assist with purchases if u dont know the product.
People at deli department work hard ...wea re very much appreciate 4 ur hard service - yaal make great sandwiches for my team . Keep up a good work and stay safe 🙏
Friendly people, clean store, fresh produce and fresh salads and sandwiches. Fully charged clean riding carts.Awesome job!
They have one of the few hot bars left in Florida and I’ve been here the last 6 weeks for a construction project, every week I try something new in hopes they did better than last week. The Chinese on Monday’s is saltier than a salt block, the pasta nights always disappoints with hard crusty noodles to chicken Marsala that tastes like chicken bouillon water pasta. They need to tighten up on the hot bar. The couple places in Naples makes this place look like a little Caesar’s of the hot bar world. Not to mention. My roll was rock hard half way through
They have an awesome variety of things and fresh cold cuts the sandwiches are made fresh and they have the buy one get one free the soup of the day my favorite is the clam chowder
The Best Publix that I have been to recently. (Two yesterday)Looking for Yellow Roses and this store was everything that I wanted.Thank you Publix at Dale Mabry and Neptune. 👍👍
Great selections and they had the cuts of beef we were looking for.
Always Friendly, Helpful Staff!!Great deals on things I always buy!!
Its publix. Always great. Happy employees
They have everything here!Bakery selection the best.
My sister in law Nicole visiting from Chicago,just thinking how another different place can make you happy. Her shopping at the liquor store was absolutely fabulous.
Best supermarket where shopping is a pleasure.Thanks.
One of my favor Publix. Super clean, helpful staff. Everything else like a standard Publix
Javien was amazing yesterday with me. Nice store.
Publix is Publix. Always great experience and very nice Employees. Publix is #1 for a reason. Never grocert shops anywhere else. Food and service is 2nd to none! Love Love Love Love Love love love love love it!
Where shopping it’s a real pleasure!! I always enjoy shopping at Publix stores. Great service experience. I always feel welcome
Service and uniforms in this location are making the image of publix not good at all . Whats wrong?
Always a no-brainer to choose Publix. While there are many locations, if I find myself close to another store brand, I still drive out of my way to go to Publix
Aaron in the deli area is awesome! He helped me be able to send Publix subs to my sister in California a few weeks ago and today cooked wings that werent out yet. Also, the gentleman in the seafood section (I didnt get his name) but he is so nice and always has a smile, you can tell even behind his mask. This is a great store with a great team!
I want to say that this Publix Location is probably the best one. And I think it is because of their Mature associates. I stop by the pharmacy for a prescription and the lady was so helpful she was able to find my insurance with out me providing her the insurance card and mind you I never used publix pharmacy before. And just as I walk around you could see the associates involvement with the customers not only pointing but actually trying to help the customers. The one difference with the one by my house is the aged. The average associated here is like over 35 and the average by my house is like 20 or less. What a pleasure to have such a great service. I will gladly drive the 30 plus minutes for the service. That 28 minutes more than the location by my house.
Great Publix very clean and neat, always stocked on everything and very fast baggers and cashiers
Clean and nice shopping experience but no giant size Thomas English Muffins. I have to bring them back from Stop And Shop when I go back to New York along with bagels of course.
The Potato Salad tastes like cat food.
Very clean store and great prices.
Love to chap in Publix, especially when the Store have by one get one free 😋, public is an excellent store 👌 and the people are nice
Friendly,clean environment.The store workers couldnt be any more knowledgable and helpful.
Love this Publix! Always has what I need!
Wonderful selection,great prices,excellent customer service.
Freindly staff cleaniness fast
Great store with friendly staff and tons of parking. Quality of the produce, meats, and deli/bakery products are always top notch.
Ive been shopping here for a very long time. Publix is awesome and this store is one of the best locations.
Always nice place to buy quality groceries.
BLAKE was super awesome!!!! Respectful and attentive to us & our needs! That’s why I gave 4stars!The whole reason we stopped coming to this location was due to the poor customer service!They were out of meatballs (as usual here) so I decided to get a chicken ‘parm sub’ but they had no Mariana sauce behind the counter, again, as usual.That’s fine I said as I offered to go to the aisle and get it (I’ve done this in the past) however, when I asked where it was(Shana don’t know the proper spelling, sorry)had no clue what isle it was down & then had an unpleasant attitude about going to get it.There probably was about 3 employees around my sub the whole time it was being made. I felt like my sub was in surgery & the workers were doctors! Hovering around it.Blake apologized to us! I think he saw our frustration. Thank you!Even the older lady had to interfere during the order to put a sticker on the sauce Shana pulled. I get it. I worked retail. I understand inventory but it could have waited until we were done ordering.And for the record, the sauce was around isles 4 & 5.This is why we like Platt St. Tara’s awesome there like Blake is here
Couldn’t find some things I needed & the store employees were kind and helped out
Went shopping yesterday and needed a little help finding guacamole mix ask Jojo if he could help and we had trouble finding just what I wanted so I continued my shopping and Jojo had continued to look for what I wanted and found it and then he caught up with and brought the items to me. He went above and beyond what he did and I believe he has a great future with your company
My husband and I waited a long line to get our subs since there was only 1 person working well it was worth the wait. even after a long line of back to back people Nelia was such a positive, kind and patient person. Thank you Nelia!
Always clean, organized, and friendly!
Always my favorite..always clean always have what i need
Needed one of those Sun Passes and they had it how convenient
Very clean, always friendly and helpful when needed
Chris (I believe one of the managers) is awesome! So kind and helpful 👍 I always receive the best service here!
I love this Publix, especially the Pharmacy!
I am having the best dinner tonight, I bought a ribeye and a nice steak seasoning, another great meal. The ribeye, is so tender and delicious. Publix is convenient and easy to find good parking, the employees are always in a good mood, and its a great store.
Loved it. Great.
Always clean and always friendly staff
Wasnt really empresses with this Publix. For a few reasons Im not gonna get into. Those reasons are why I only gave them 3 stars.
My daughter was just in your store buying groceries for 3 different people through Instacart, was harassed by customers and employees for her bottled water purchase, which was within the limit set by the store. Followed to her car by the manager and asked who checked her out, when she explained it was an instacart order, she turned and walked away. Stay classy Publix. Aldi for life!
My favorite ace great prices
Best one Ive been
Love the staff very helpful
I personally have never been in a Publix I didnt like 👍💜
Big store good selection very clean
Barely any of the customers had masks on. Managers wouldnt even ask people to put them on.
Best experience at the deli today! Raashad made our sandwiches, true artisan, perfect! Two thumbs up!!
Way too crowded.
Love the fruits always fresh
Love Publix
Entitled customers, rude employees and overpriced lackluster selection. I’d rather shop at the local dumpster.
Great place. Thatd fact that they are constantly restocking says something.
Very clean and fast service
Had my very first experience at Publix yesterday and I can honestly say this is the best supermarket Ive been to. They have free valet parking so if its ever super busy you can use that. I have never seen valet parking at a grocery store. Also, the store is huge and have an awesome selection of everything and the staff was super nice when we asked for some help. New favorite supermarket!
Nice and pleasant atmosphere.
Great customer service
An absolutely wonderful store with such poor parking that it affects the customer experience. There’s no reason people should consistently drive around for 10 minutes looking for a spot because all of them are taken. The store is extremely close to my office and I choose to go to other locations due to the poor parking during lunch time and after work I can only imagine how bad weekends are and it is the only Publix I have ever been to I consistently can’t find parking at.
Way too crowded
Good service and good people
Every employee says hi to you.can be off putting
Wonderful customer service! I am so thankful for the person who found my wallet and the Publix employees who kept it safe until I returned. Thank you for your kindness!
This is probably my favorite location in South Tampa.
Not as helpful as the other stores
Neat and clean shopping experience
It is a grocery store with an excellent restaurant inside: and an ice cream parlor: bakery: deli:,etc!
Food fresh and hot
Love this place for their produce and bakery products. Bakery products are always fresh and tasty. Prices are also very attractive.
Publix is always great. The people are nice and this one is always clean. Two negatives, I could give birth before I get what I need at the pharmacy. Second, while their selection seems excellent, there isnt much depth per item...like my wifes beer of choice. Its usually gone. Keep up the good work otherwise.
Every employee is willing to help in any way.Getting a little pricey but everything is. It is clean items are always fresh.
Someone stole my cheese i paid for here at the self checkout and they stopped selling SOLA chocolate granola; they only sell vanilla.
Mathew recently helped me with something concerning a gift card that was difficult yet he did it patiently and successfully. That is just one of many things he goes out of his way to help customers with. Mathew makes shopping at that store a pleasure. I always see him being kind and helpful to all customers and I just want to mention that I and many others appreciate him and he is an asset to your company. Thank you Mathew !
Very clean! customer service is the best. always consistent and everyone is helpful!
Publix is the best! Great meat, great fish, great produce. Love the Publix store brand products too! You dont realize how good you have it until you have to buy groceries somewhere else.Just wish they had the paper bags with handles like Trader Joes.
Store was immaculate and everything in the produce section was fresh. I was looking for something specific that was not out and one of the employees whom I interrupted from stocking stopped what he was fooling to go into the back to check if they truck had delivered it. I wish I had his name. Awesome employee.