I have ordered from here several times and have received excellent customer service. But this last order I received just WOW thats all I could and can say. Always a pleasure doing business with you David, and again WOW. Thank you.

Absolutely a pleasure! fantastic. Great customer service, cigars are well packed, fast shipping, great sample packs!

Very easy to order from shipping was fast and items were very well packaged. If you enjoy cigars I recommend them.even added a nice little thank you card that made the experience seem a little more personal

Great place to pick up great cigars!

AWESOME!! Love this place!! Picked up our cigar order. We got fast, friendly service!! Highly recommend. Well definitely continue to do business when were here. When home in Michigan, we do mail order!

I received absolutely outstanding customer service from these folks. Arthur was very personable and got me taken care of right away. Fair prices and fast shipping as well! Ill be doing business with them again soon!

The home of Arturo Fuente Cigars. A great place to have a smoke and buy the best cigars.

Very friendly and knowledgeable. You can not go into their store, only call or order on line, then go pick up your cigars. They will come out to your car and deliver. I received 5 cigars in a plastic bag with matches, but no AF Humidoe to keep them fresh. I now have to take another trip back to het the humidor - wish they would have asked me about that when I was there! I spoke w Mr Fuente and he assisted with keeping them fresh (Im not a cigar person).

Always great customer service. Love this place and recommend it highly!

Horrible customer service. I wanted to get some cigars for some friends in Birmingham. I don’t smoke so I didn’t know what to get. I got there and the guy would not help me. He told me I had to place a order online with a credit card and I could pick it up outside. After numerous times I finally told him I have $100, give me an assortment for my friends. He still told me I had to order it online.

Owner was aggressive to my party about the pickup statute. No signage displayed saying this but incredibly rude staff. I would never spend my money here.

Ordered a box of AF 8-5-8 SG from their website, was shipped out right away and I received it very quickly. Prices are not marked up like you would expect for hard to find or limited-release cigars. Package came with a hand written note from Mr. Fuente which was a great personal touch. Will definitely buy from Tampa Sweethearts again!

Love this place. Great selection of cigars and friendly service

Send email 6 months ago never heard return from. Been there before at this facility very small not like old place. Its very difficult to get in and out of very difficult to get in and out of. Used to be able to get in with a big truck pull up in driveway go in and buy sticks. No chance of that now facility too small. Having said that still very friendly staff but dont try getting in there with any kind of truck. Having said that, I know that they stick a piece of paper in your order saying thank you and signed by Arturo fuente but dont expect any kind of return email. So I think its not personal but they are well,... More interested in your order than you if you go there in person theyll treat you very nice. Very friendly. But if you have questions you can forget about being answered to. Having said that great cigars dont know what happened to them but used to be very friendly very personal online and in person having said that still love their cigars but., Dont expect anything back online as far as any questions go. As long as you are there in person to purchase you will be treated very nicely however online dont expect much

Beyond impressive customer service and just a fantastic place to buy cigars. Mr. Fuente always writes personalized cards when I order online and the staff there is top notch. Can’t beat the Fuentes selection. 1000% highly recommended

Best place in the US to buy Fuentes. Why? Ask Arturo when you visit.

Love this place. Came Saturday day and was closed left my business card. I will get home and order on line. Hope to come again when in Florida.

Said was Open but wasnt Open, says in store pick-up but sign on door says otherwise. How you supposed to have a shop if you cant go in

Absolutely wonderful. No gimmicks, just the best!

Greatest cigar experience in and beyond Tampa. Welcoming! Supremely knowledgeable! Incredible selection! History and passion! A pleasure every visit! Thank you for what you offer from cigars to conversation

Great family with humble tradition and legacy. Highly recommended to watch YouTube documentary of Arturo Fuente family history. 👍🇺🇸💯

Ive never had such great service from an online cigar retailer. Tampa sweethearts has an amazing selection of hard to get Arturo Fuente cigars, and the shop is personally presided over by members of the Fuente family its self.Arturo your the man, if I ever make my way to tampa Ill make sure to swing by!Thank you a million.

Great shop and it even had its own shop cat!

I ordered 4 cigars online. They all came in perfect condition. I also received a thank you card in the mail. I appreciate the kindness and care you have for your customers Mr. Fuente!

Arturo will take care of you with just a phone call.

There are lots of great cigar shops/cafes/bars in tampa but for buying cigars this is the place. very friendly and knowledgeable with well priced house brands. this will be my first stop next time Im in town.

Out standing service. If something goes wrong working with these guys its probably your fault. A+++

Small, local, family run for generations business. Limited selection of quality artisan hand rolled cigars. All the accessories are available as well: cutters, lighters, ashtrays, humidor, etc. Great little shop just off the beaten path in the heart of Ybor.

Great place to buy cigars and talk to David about everything. I and my wife spend almost 2 hours with him talking about about cigars and many other things. I also enjoyed smoking a nice Diamond Crown stick. I bought several cigars. I definitely visit them again when I am next time to Ybor city. Greatings from Istanbul Turkey

Wow. We all know the quality of Fuente cigars, but to be able to stop in the shop and shake the hand of Arturos grandson. Wow.

Best of the best

I stopped in today and met with Arturo Fuente Jr. I love their selection of rare Fuentes. Defenitly a place to stop in Ybor. Very nice shop and you wont find anyone more knowledgeable about cigars. I would give it more stars if i could.

This place is the one true spot for Arturo Fuente Cigars...3rd and 4th Generations of the Fuente family business. Arturo Fuente Jr. owns and operates this place along with Dave. Dave is a great guy! His cigar knowledge, customer service skills, and great personality makes you feel part of the Fuente Family....This is my go to spot in Ybor CityOnly Fuente is Fuente!

Best Cigar Store in Tampa!! Have been buying Cigars from the Fuentes for 25 - 30 years. Awesome place to treat yourself!!

Family owned and operated. Super nice. The people that work there are awesome! Great prices

I love this place! David is the best!! This is simply the best place to go for a quality cigar and great conversation!!

Flor de ybor #80 sungrown are killer cigars. Try one

Very good selection of the best cigars in the world and if you know about the family and the bad luck they had and they turned it around to make a cigar that is one of the best in the world then when you smoke one and you taste the familys pride and love for the cigar o and in 1912 in ybor is where it all started love the family history and the cigar must learn the history and then smoke the cigar you will love every second of it me and my father share the passion for the cigar its something that I hold close to my heart thank you fuente family

Excellent place to visit. Got to meet Arturo Fuente Jr, great guy. Highly recommend stopping in to grab a few sticks.

Knowledgeable staff and a first rate experience from one of the best names in the indystry. Arturo Fuente Jr personally helped me pick out my cigars and provided great insight into his familys history and business.

Awesome cigar selection. Not bad prices

Love this little spot.... Great to walk into a Old Tampa Cigar legend. Best spot in Ibor City..

My husband and I are big fans of the Alturo Fuentes Hemingway Classic cigar. They are so popular that unfortunately they are rarely in stock at our local cigar shop. Its nice to know we can always find them here and the staff is super helpful and friendly.

This is a nice shop. The best cigars and the staff treats you like an old friend. I will definitely be visiting again.

Great people. Awesome service. The best cigars youll ever smoke. Its a win-win when you visit this place.

Knowledgeble, freindly, treated us well as complete rookies, not rushed or condescending.

I checked the website for business hours and the site said that they were open I drove to the location and of course they closed I called the store only to get an answering machine with more misleading details so thanks for wasting my time I know that there are more store s that want my business so good luck getting me back

First of all the cigars are great. Second, ARTURO FUENTE!!! I could not believe it when I walked into a small cigar shop and actually met the cigar legend Arturo Fuente.Great cigars and a legend speak for themselves when it comes to this shop.

Good prices, very friendly staff, eager to help and answer any questions you may have. David was very knowledgeable. I will be back

Best place for fine cigars

You will be welcomed with a friendly smile from Mr. Arturo Fuente, Jr. I shop here when I’m in Ybor City - even if it means I have to go out of my way to visit. This is the way a business and a customer relationship should be! If you aren’t happy with the other stores then you must visit Tampa Sweethearts!

Couldnt even get in

Great selection of Arturo Fuente cigars.

I love my Fuentes. First stop in Ybor City for me.

Its always a pleasure to talk with Mr. Fuente, he makes you feel like youve been friends forever. Very good selection of cigars and if youre lucky you may be able to get some hard to find treasures.

These guys are always awesome. I come here every time I am in Tampa! Great selection and hey always have my favorites.

I enjoy good cigars(specifically the Fuente line). Did a little research, found Jr. and David right in my own back yard. These guys are great, a wealth of knowledge and they treat their clients like royalty. First visit I purchased a couple of the apprentice cigars and a very good Fuente. I smoked one of the apprentice cigars and it exceeded my expectations in every way. Ive done 99% of my ordering online in the past but no need for that anymore when I can purchase quality cigars at good prices locally.Rick

Great place to buy Arturo Fuente cigars! Very knowledgeable staff. Owned by the Fuente Family. No middleman!

Always a joy to visit. Great cigars good conversation with Mr. Fuente jr who seems to always be in there when we come to Florida.

The Fuente family has been a staple of the area for generations. To this day, they stand by their mission and provide excellent service and a competent staff. Thank you!

The finest cigar collection of great Fuentes a must stop if in Ybo City

Fantastic shop full of Fuente family history. Got a chance to meet and talk with Arturo Fuente Jr. you can feel his love of cigars and of his family legacy. He and David were extremely helpful. I am enjoying a Don Carlos Anniversario right now and it is an amazing smoke.

Great people who have a great cigar, they know their product and can advise thier customers to the best purchases.

Fuente Family run store features the full line of products. Extremely knowledgeable staff. Good seating, excellent atmosphere. A must stop in Ybor City. Highly recommended. Meet and shop with cigar history and royalty.

Great, a friendly place where I enjoy good cigars and service. I travel to Tampa several times per year and I always stop by to enjoy.

Whenever we travel to tampa to pickup Bolts tickets or attend a game, this is an absolute must stop. Weve visited other cigar shops and cigar bars in Ybor, but Sweethearts is hands down the best shop in town. The shop is third generation Fuentes owned and the staff very knowledgeable, friendly. Their selection is quite good, something for anyone that likes to partake. It is not unsual for ladies to visit, with or without a manly friend and they are dog welcoming to well behaved 4-legged kids. Out of town visitors receive the same courtesy as long-time local visitors. I definitely recommend spending a couple of hours relaxing in a comfy chair or on the porch.

Always a great experience visiting tampasweethearts. They provide fresh, excellent quality Fuentes products. A regular stop for me.

Great collection. Super friendly staff

Always the best! Absolutely love them! You will not be disappointed !

We love to visit Tampa Sweethearts you are always received with a warm welcom by Senõr Arturo Fuentes. The cigars are great!! My husband loves his Tampa Sweethearts and his cigar ashtray autographed by Senõr Fuentes!!

Very helpful & friendly staff, great selection of Fuente products.

David is very knowledgeable and a great help to novice Cigar smokers . Great selection of cigars

Fantastic place to get a cigar.

Yes if u want some great cigars u need to stop bye )) n see for ur self u will not regret it n u will leave happy with some gd cigars ))

This is the only cigar store in Ybor City owned and operated by the Fuente family. They have the best selection of Arturo Fuente cigars youll find anywhere. The knowledgeable and friendly staff are very helpful. Prices are competitive. Arturo Fuente Jr is usually in the store and extremely friendly and willing to discuss his family history and cigars. This store is a must for any cigar lover visiting Ybor City.

Called and ordered a bundle of Tampa Sweethearts and couldnt have been more pleased. Fast shipping, and a superior experience in customer service, and product. Will be ordering more from now on.

Arturo Fuente cigars. Purchased all i needed. Great service.

If you enjoy a great cigar and great people, you dont want to miss stopping in while in Ybor City!

Beautiful environment to Smoke a stick.

Small place but great atmosphere and good prices on cigars the Fuenta family is awesome

Friendly and knowledgeable staff. Must go if you enjoy the Fuente line.

Great outlet store for Arturo Fuente

Great Cigar Shop, courteous, helpful and very pleasant. Im an Fuente Opus X fan and indeed it was awesome.

Arturo Fuente brand cigars with stellar service. Arturo Fuentes Jr. runs this place with the help of Mr. David. They have the majority of Arturo Fuente family cigars and will ship too. Keep it up fellas.

Great cigar shop. Thank you Mr. Fuente!!

Good Dominicans at a good price combined with very good service.

Great selection of outstanding cigars.Staff was knowledgeable and helpful in making our selections

Being Tampa’s a Military town, do you offer a Military Discount?

Best place to purchase the Fuente line. Tremendous customer service.

Great place to shop for anything Fuentes.

Its a great place grab a good cigar should back smoking look at the scenery great customer service a great provider cigars to pick I cant complain go give it a shot find out for yourself its nice place have a nice day and God bless

Nice selection of cigars and friendly staff.

Great place for cigar. My go to 4 cigars

DONT MISS THIS PLACE, if you like cigars! Mr. Fuente is almost always there and couldnt be nicer! Dave runs the shop and is very knowledgeable and helpful.

Dave and Arturo are always a pleasure to chill with.

Most enjoyable people you will ever meet.

A must stop for cigar lovers. Great to meet Mr. Fuente.

Great cigar stop in Ybor City! Amazing history

Good service, good selection of cigars

Sr. Fuentes, Jr. was most gracious. There are some very rare cigars here. Its off the beaten path a bit, but this is the only place to find certain items.