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Pandora Jewelry
2223 N Westshore Blvd #146, Tampa, FL 33607, United States
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Pandora Jewelry
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Mi
Review №1

Jaqueline was absolutely amazing! She helped me pair a new bracelet with some new charms based on what my preferences were and not based on what was the most expensive item in the case. Because of this, my partner and I ended up buying much more than we came in for and I am SO happy with my purchases! We came in for the Pandora Me rose gold bracelet and a link, but walked out with those and two more charms as well! She was so incredibly helpful and personable and we had quite a bit of laughs! Overall, she made the experience so so wonderful!

JO
Review №2

Friendly staff, very helpful. After sharing my Pandora story, theyve helped me re-position my charms to tell an even better story!I purchased four more charms for my ten year old bracelet.They didnt have the protection hand, but it seems its out of stock everywhere.Ill be back when I earn more charms, for my accomplishments.

De
Review №3

Was Awesome experience today with the customer service I and my son husband and I received today.

El
Review №4

Daniela was amazing! She did a great job assisting me with my current jewelry and also showed me some other pieces that were personalized specifically to my taste. She is an awesome sales person and definitely an asset to your company.

Da
Review №5

As soon as i walked into the store i felt such a friendly and nice presence from all of the employees, i was greeted by each one and was assisted as soon as i walked in. Axelie helped me through the whole process of purchasing some new earrings for my wife and even helped me find a matching necklace and ring !! I was so happy with the customer service i received. Axelie did wonderful and really knows her stuff about the product they sell :) 10/10 would shop here again, i recommend this pandora to anyone wanting an amazing customer service experience while receiving the knowledge and insight to make the best purchase possible!!

Co
Review №6

Hello Friends! I dont leave many reviews but I wanted to take a moment and show the awesome girls at Pandora in International mall some love. I had bought a bracelet online for my mother-in-laws birthday and under estimated her wrist size. So I called up the store and spoke with a lovely lady who knew exactly how to help me and just so happens they had only one of those bracelets in the exact size up I needed so she kindly put it on hold for me. I am new to Pandora and this was my first time in their store. I went in the next day and first off I was kindly greeted by the wonderful girls there. Not only is the store asthetically pleasing and easy to navigate but all the staff there is so friendly and kind. I spoke with everyone there but the main person who ended up assisting me was Sara. She was very kind, patient, and knowledgable. If you want all the insider info, discount, options and exceptional service Sara is your gal! I work in customer service and know how important it is specially when you are providing it face-to-face instead of virtually and over the phone like most service we are experiencing nowadays. I really appreciate everyone at the store and even though I hate malls I will definitely be back in just because of the amazing service and quality of the product. I am officially a Pandora lover for life and I have Sara and the lovely(and did I mention stylish!) ladies at this store to thank for that! If I could give more than 5 stars I would. I will bare the mall just to visit this store anytime. If you need anything Pandora related its worth going there.Thank you Sara and ladies! You all made my day and also really helped make my mother-in-laws day special! I could never thank you enough!

ar
Review №7

I loved getting my charms custom made in Tampa Florida Im from Las Vegas an have never seen this before

Ab
Review №8

Sara from Pandora international mall was nothing but amazing today she’s super nice and helped after close and even dug and found the right size ring for me please please please go to this Pandora if you’re going to go to any Pandora because everyone here especially Sara is nothing but amazing!!!!! She’s so fun and so understanding and patient!!

Ad
Review №9

I am a little late with this review but better late than never! Iwent to this Pandora store about a month ago and had the pleasure of working with Sara Uri and she was Amazing Great Customer Service and Experience she was able to help me find what I was looking for and recommend what I needed not to trying to sell me stuff. When I return to this store I hope she is still there I would love to work with Sara again!

MA
Review №10

Leslie was great...I came in for possibly one new charm for my Pandora Bracelet and ended up buying $188.14 worth of Pandora merchandise...as a Mothers Day Gift to my self 💕

Oz
Review №11

This Pandora location was so well put together. The workers are very helpful and helped me pick out a ring for my girlfriend. This Pandora in particular finna me act up

Sh
Review №12

Went in to buy jewelry cleaner for my bracelet. They also cleaned it for me. It looks so much better

Ay
Review №13

I love it here! The store is so beautiful and inviting, the team is so very helpful and they always make me feel so valued as a customer. I go in at least once every two weeks to get my bracelets cleaned as well as to see whats new because Im always looking to add a new charm for any and every occasion. Thank you so much Pandora International Team!

ni
Review №14

Love this store everyone is so nice and courteous. They all go above and beyond!!

Lu
Review №15

I went into the store to buy a necklace for my wife and the manager took the time to show me different styles to make sure I found the perfect one. She went above and beyond my expectations and made it easy for me to pick one out. I will definitely be back

on
Review №16

Ive been to this Pandora in International mall several times and I can say its worth it. I live in St.Pete and it’s definitely worth the drive! The staff is so amazing and nice and they always help everyone. Since Covid-19 I was scared to shop but they always sanitize and make sure the store is clean for us customers. I love this location!

Ja
Review №17

Axelie really outdid herself! She helped my boyfriend find the perfect jewelry for me and I couldn’t be happier! Thank you so much Pandora :)

Ni
Review №18

Highly recommend. Sara the sales associate was very helpful with an amazing attitude. We left very happy.

To
Review №19

Very helpful Jaquie was awesome helped suggest the perfect for my wife for.our anniversary.bday.and valentines day ......will definately suggest for a gift....or even to get some of you.guys out of the doghouse

Es
Review №20

Good afternoon I would like to get something very nice for Mother’s Day for my mom I would like to get a ser gift that includes necklace bracelet ring ears can i get a good price since I’m a Custumer already thanks a lot

Ka
Review №21

First time location to this Pandora location I was met by a sales associate who after analyzing my whole sales experience was more concerned with pushing the most expensive pieces. After declining and only sticking to what I wanted and not what was recommended I noticed how things started to turn south I wanted to keep looking however the associate was already at the register waiting for me, I purchased four charms was not given boxes or a bag was handed a receipt and that was it this is what you get when you turn down their recommendations? I contacted corporate customer care immediately as this is absolutely unacceptable and no one else should have to go through this. I should’ve read the negative reviews before however I was already at the mall and figured I have time let me stop in, big mistake!

Ax
Review №22

My experience in this store is always top tier, the staff is amazing and helps me pick out the perfect pieces for me and my close ones. If you’re looking to buy beautiful jewelry this is definitely the place to be! I will be coming back!

So
Review №23

Great Black Friday Sales with 35% off until Christmas. The gentleman that assisted us with our purchase was simply amazing.

Is
Review №24

I love coming to this store the staff is so friendly so helpful and all the employees are all knowledgeable about the jewelry. I just love shopping at this Pandora Store it’s my favorite one to come too. I will definitely be back.

Su
Review №25

I absolutely Love this pandora location. They all make me feel welcome every time I visit. Everyone is friendly and helpful.

Ta
Review №26

Always great fast service. Employees are always knowledgeable about their inventory and great at designing something soecial for everyone.

Jo
Review №27

Fine product.

Sp
Review №28

This store is always so helpful and I’m always helped by such nice people! Adriana just helped me recently and she was so attentive to my needs and was able to help me quickly and efficiently!

Al
Review №29

The jewelry is beautiful and very affordable. The sales people are always very very helpful! My wife loves the place!

Ma
Review №30

My safety chain broke and the girls at this store were so lovely in helping me have it replaced. The store is set up with social distancing areas and hand sanitizers. Honestly, I cant complain. Great service!

Lo
Review №31

Leslie the Assistant Manager was great. Made the experience quick and easy.

Ki
Review №32

Gr8 customer service. Staff is very knowledgeable and friendly. Large selection to choose frm.

Sa
Review №33

I love this location! I came in shopping for my fiancé and they helped me pick out the coolest pieces. I am a frequent visitor and they are so nice and always make sure I leave with something My fiancé and I love. They also clean after every customer which I love because I know Im entering a clean location.

Je
Review №34

Less than 2 week ago my husband bought me this bracelet, which was worn 3 times at most and it broke off. Poor quality!!!! I came to return it and to hopefully get something else of better quality. Im told i cant return, its not in re sale quality. Well of course not! This very expensive bracelet of over $200 broke off with less than 3 times of being worn. Assistant Manager Melissa Pretty much forced me to keep my Valentines day gift and exchange it for another cheap bracelet which im hoping it wont break off. Please do not shop in this store, these people don’t follow return policy and don’t care if you are at all satisfied with the purchase. I will email corporate and hopefully get them to realize customers satisfaction should be their priority.

Ma
Review №35

Very good customer service from a woman named Melissa. I came in looking for a gift for my moms birthday and she took her time to help me find the perfect gift. Definitely would recommend coming back to this location and ask for Melissa. Very patient and polite!

Ty
Review №36

Amazing staff, clean and very well organized. Sara is the BOMB! She’s helped us numerous of times, and we’ll always utilize her services.

Jo
Review №37

I came into the store and bought a gift for my girlfriend. Alethia helped me find the perfect gift. She was very helpful and had great customer service with positive attitude. Thank you Alethia!

Ni
Review №38

I had a great experience and loved the items I purchased

ky
Review №39

SARA URI offered exceptional customer service! I will be back very soon to purchase more charms for my Pandora bracelet!

va
Review №40

I absolutely love all the staff at Pandora. Every time I stop in they are always so friendly and helpful.

JO
Review №41

Excelent team... Nice and clean and a lot options to pick.. .

An
Review №42

This is the best of the best... this place may just ruin me, well my bank account. I can always find something that suits my style, the variety is amazing! Every time I come in here I can find something new to love. The associates are the best. They will greet you with a smile, always friendly, willing and knowledgeable, not to mention so so beautiful. Be warned, you may just walk out spending more than you needed to.... Thank you Pandora Team!

Mo
Review №43

I came to this Pandora because I heard many good things, and *spoiler alert*, I had the greatest experience. When I first entered I was greeted by a young lady with a big smile. I told her I was there looking for something special for my girlfriend and she was eager to help. Ended up leaving with the perfect gift! Thanks for keeping my relationship strong 😉!

zu
Review №44

Amazing place, everyone is super helpful.I Always have a great time when I come here.

Ra
Review №45

ALETHIA AT INTERNATIONAL PLAZA IS THE BEST EMPLOYEE EVER! She was the best!! Go shop with Alethia. She will not disappoint!

BJ
Review №46

Natasha was awesome she was so helpful, we got to spend more than we have to because of here

Gl
Review №47

Beautiful jewerly

Ka
Review №48

What a store! Very nice and bright. Displays are beautiful. The staff is friendly and patient! Lots of beautiful jewelry! I love Pandora and have had no issues with any of my purchases...highly reccomended...

Ja
Review №49

I was stuck and confused as much guys are when buying somthing for there women but thank god ms alethia alvarado was there to help me put things together i told her what i was looking for and she got me just that thank you alethia she loved it

Ka
Review №50

Horrible experience today. Sales woman only concerned with her sales customers and not her warranty customers. Was spoken to many times about someone helping me soon only to be passed up yet again by another customer and then was told that she asked who was first. As if she didn’t personally tell me two other times that someone would be with me shortly. I had to flag down another lady who then passed me back to the original lady that skipped me and gave me attitude. I have been turned away for warranty from this store On my rose gold rings turning my finger green with the gold wearing off. They gave me a number to call instead of handling my issue in store. Mind you the purchase was made within the last 9-10 months. I will never buy anything from this location again. We have spent close to a grand in this store within this year and would rather drive all the way to Brandon or citrus park mall. Staff could use a refresher course on customer service and professionalism. Only bright side is that they replaced my daughters ring that was missing a stone. Never again!!!

Ka
Review №51

Long wait for service. Two associates serving one person which can be frustrating when you have a long line waiting.

ra
Review №52

It was good

B
Review №53

Very Helpful staff! I got my first one for my vday and I love it! Can return to the store for free cleanings, get a fitting, new clasp, it is awesome. Well worth it. My gifts from now on are always a new charm for my bracelet.

Me
Review №54

I walked into the store with my friend to look for some new Disney charms to buy and 5 sales associates were working. Only 4 of them were helping people yet not one person acknowledged me or made eye contact with me. I waited a good 5 min at the counter for anyone to even look up. I walked around trying to find the tray of Disney charms and hopefully make some contact with one of these women. No one ever looked over to say “hey, we will help you as soon as we can.” How do 5 grown adults not have basic customer service skills at a store like Pandora in a mall such as this one. It wasn’t busy and my friend and I were the only other ones in the store. Blows my mind really. My friend and I laughed to ourselves and walked out. Well done ladies...

ty
Review №55

Skye was amazing. She was very patient with me as man not knowing anything about Pandora. Very friendly and engaging. I would definitely revisit.

Ok
Review №56

Shouting Natasha Alexander Shes The Best!!!! Everytime Im Thinking Of Shopping For Another Pandora Piece I Think Of Her. She Very Knowledgeable, Friendly & Courteous. Thanks Natasha For Making My Visits Enjoyable and Memorable Moments.

Ja
Review №57

Hey my name is Janice I went to the Brandon store to get my bracelet cleaned the you lady told me that she could not clean my bracelet. So I left upset an went to international mall pandora and they did and awesome job I really appreiate the work that they have done to my bracelet. Store manager Lesley, Melly.

Di
Review №58

Awesome!I am new to Pandora as i received a bracelet as a gift. I went to the store to exchange the bracelet size and to purchase charms. Cierra was so helpful and she took the time to answer every question. The entire staff was great and I am now their customer To top it off, I was there on Black Friday and they still took the time to help with me patience and kindness and competence. Thank you .

Ja
Review №59

Alethia was wonderful she knew how to feel my vibe to help me find the perfect gift for my wife she knew exactly what i was looking for and was very knowledgeable on all the different Pandora pieces if your looking for jewelry for a special someone go see Alethia at pandora she has great taste

No
Review №60

I have been a customer here for years and after today I’m no longer giving this terrible company my money. I was gifted a pandora ring for my birthday and after wearing it I decided the stone was too big and the ring simply didn’t fit me. I went to return it and the manager told me I couldn’t get a refund because they can’t resale it! They always have a excuse I couldn’t even get store credit. Now I have a ring that doesn’t fit me. I have earrings, bracelets and rings from here I’m not trying to rip them off but for them to cry over $100 is just ridiculous! This company makes so much money and they couldn’t at least exchange it for a ring that fits me?! I’m no longer spending my money here this place is a joke! So disappointed

el
Review №61

The only store I would purchase my jewelry, each piece is so unique and tells a story. The prices are also affordable . Makes the best gift for loved ones

Ma
Review №62

As a former Pandora employee and costumer for years. THIS LOCATION IS NOT RECOMMENDED. Have never experienced this type of awful humiliating experience with some terrible employees with NO SMILE ON THEIR FACE NO KINDNESS FOR THEIR COSTUMERS, as long as you’re buying then that is a token of receiving respectCame in the store asking for a trade or exchange of the Eiffel Tower that had bend very bad (under 1 year) the assistant manager said it was simply not their fault (it’s called not a manufacturer defect) WHY WOULD SOMEONE PURPOSELY RUIN THEIR JEWELRY? So they can face unfair treatment. Yes it is a manufacture defect. I️ had no receipt but did have the word of vouch from my previous store manager who was willing to call/speak to them. This store did not try to help me in any way but sent me off on my way completely dissatisfied and unhappy. With four employees on the floor NONE OF THEM ASSISTED ME. They do not represent Pandora Jewelry properly at all.No one should ever buy anything from this store and I️ hope they shut down. In all honesty after reading the comments here I️ have to be another witness and say that their employees were mocking, mean, arrogant and unfriendly people. It must be how they are taught to work.Customer service is not about making money it is about making the customer happy since so kindly taking their time to go the store to spend money and give your dumb asses commission.This location is very stingy about returns and exchange. Don’t go here.

Ma
Review №63

The service and items are great!

Lu
Review №64

I’ve been a customer here for years, To say the least I will not shop here anymore. When a ring that was a present for my girlfriend and not worn for more than 10 minutes is found to be too big. The reasonable thing to do is return it. But not here, here they tell you it’s not in a good condition to sell again. Whatever keep the 100 dollars you just lost more with out me as a customer.

Ar
Review №65

Pandora makes my dreams comes true

Ta
Review №66

So disappointed ruined my Mother’s Day! I went exchange a bracelet that was bought 3 days prior..they could exchange it but there was a difference in price so I had money left over...they refused to give me a store credit! They would ONLY do it if I had the card it was purchased with! It was a gift! I did not have card but I had the receipt but that did not matter! They just wanted me to use the difference which lead me to spend more money because it was only a $20 credit and there is nothing in there that’s $20! I was so upset I honestly just want to return the whole item for a full refund but I don’t think I will be able to..so disappointed I should of read the reviews before going there!! I also wanted to have them clean it and they said no can’t today!! I said what about the shining rag thingy they said we aren’t allowed to clean anybody’s today BUT you can purchase one if you want! I was like I just spent a small fortune and they don’t even give the cleaning rag anymore, I would have to buy it!! Seems like it’s on going thing with the customer service at this location and the manager was not nice at all! I should of went to Citrus Park in Tampa or my local jewelry place that carries it!

Th
Review №67

Love this Pandora shop! The staff is so friendly and really helped me put together a great bracelet! They had toys they brought out of the back to entertain my children while I was picking out my charms. Will definitely do all of my Pandora shopping here!

Ta
Review №68

If I could give the store manager Barbara a zero star I would have but google wont let me. I have never received such HORRIBLE customer service at any other Pandora stores. Barbara, I pray you get the help you are lacking as a manager. Im not sure if you have a complex about your height, but your rudeness and bitterness as a store manager clearly indicates you need more diversity training in your workplace. I will NEVER support this store again as long as you are there!!!

Ca
Review №69

Walked in looking for a birthday present. There were several ppl in the store as well but just basically a large family and another couple. I was never greeted. Just looked at weird. I attempted in just helping myself, but I had a few questions. Tatianna made eye contact with me several times but never spoke, never asked if i need assistance, or if i was already being helped. She did this maybe 3x prior to me walking over to ask her name. After the fact, she asked if I needed help. I told her I didn’t any longer and processed to walk out. She seemed irritated that i was irritated and proceeded to tell me she was helping train someone. That is understandable. What isn’t understandable or acceptable is the fact that all of that could have been relayed a few times when I was wandering the store and made eye contact with her. She made a last minute excuse and thought that would make me stay. I was standing right next to Melissa and she never acknowledged me either lol. It was like i was invisible. I’ve worked in many aspects of retail and the number 1 rule is to greet a customer within a certain time frame of them entering the store. It was like they were feeling me out to see whether or not I’ll spend money. This was my first and last time shopping at Pandora here. I’ll stick with the location in Brandon Mall. Way better staff and exquisite customer service.

Ko
Review №70

I have been a Pandora customer for many years. One of the best thing they offer is the cleaning of your jewelry. I usually buy and take my charms to The Pandora at the Falls, but it just happened I was at international mall and decided to get my things cleaned. The person that took care of me said they had stopped offering this service and now they can only clean them with a cloth (by the way the one she used was disgusting and black). Immediately after I left the store and complained about the horrible service I called the one at The Falls. They do offer the cleaning with the machine not with a dirty cloths. Horrible service at International mall. Never again!!!

Ch
Review №71

Best pandora experience ever !!!! Will always shop here !!!!

al
Review №72

I love Pandora but it seems as if every time I go in there, they are profiling me. Ive been to the store twice, my husband once, and my daughter once. We experienced the same type of atmosphere. My last time there, I spent over 300$, which isnt hard to do, but I went in there to get my bracelet cleaned. Anyway as Im making up my mind, a male employee walked over to the counter without introducing himself and was just standing there. After I paid he walked away. I thought that was rude. I could go on and on but Ill just shop online from now on or not at all.

Br
Review №73

I am a huge fan of pandora, and a previous manager of a pandora myself, but always have an issue with this store in the mall. The manager makes you feel bad for having a large collection to get cleaned, they can not sell me a polishing cloth separate from the cleaning kit(because I already have it) and do not give you the Pandora way of selling. I Do not recommend.

Si
Review №74

Terrible experience. I brought some charms and a bracelet here to exchange for different size/styles, the lady that helped me and the one greeting customers when they come in was giving each other a weird look. I asked her to take out a couple of charms I like and took time to pick very carefully because all the high-quality looking charms are about $65-$85 but they was mocking behind my back for taking forever and making them wait. Do you guys expect me to spend hundred of dollars of my hard earned money and do it chop-chop then regret when I get home? I have a big big love for Pandora but this seriously disappoints me too much, makes me think about ever coming back here spending my money to be disrespected. Even the cashier she looks like shes the manager of the store acted like this is how I should be treated for taking too long on an exchange. Just because I dont talk about it doesnt mean I dont know it, doing it behind my back doesnt mean I dont notice. You guys are lucky I didnt write your names down because I dont even want to think about it or remember it or you will find it any where I can write a review for this store.

Re
Review №75

They refuse to exchange my bracelet and it was damaged under warranty, Melissa didn’t show any interest to help me. I went to the other store and they kindly helped me and exchanged my bracelet!!

L
Review №76

I am coming down to Tampa for the winter I was going to visit this store, but after reading all the reviews I think I will save my gas, if this is franchise they better have a employees training have to be on sales.

Sp
Review №77

I love Pandora charms so much, and having a whole store dedicated to everything Pandora is hog heaven for me!Ive lived in South Tampa all my life and have been buying my Pandora charms from PIP. since they opened. And before that, I bought my charms from their kiosk! I love that the store is family owned and operated. It gives me a chance to support the local families of South Tampa over big chain stores like Bond Jewelers.Everyone at the store is knowledgeable and professional while still being friendly and making you feel welcome. The store is always clean, and its easy to find someone to help you without feeling like the salespeople are breathing down your neck. Ive never felt like I was pressured into buying something or like they were trying to up sell me. The few times that Ive had a problem with a charm or a bracelet, theyve worked with me to either fix it or replace it at no cost to me and with no hassle. Plus, if you go in and want to spend a minute looking at all their new charms, theyll professionally clean your bracelet for you while you shop.Pandora Inc. is always coming out with new charms. PIP is very good about making sure they have all the latest ones in stock and letting everyone know that theyre ready. They have everything you could possibly want, which is what makes them such an easy gift. I have two teenager girls that for a long time I just couldnt keep up with, in terms of what was in when it came to buying them presents. I got them both Pandora bracelets for Christmas last year, and now they can just pick out a charm for every occasion. No muss, no fuss, and they love the bracelets too. Their girlfriends now have bracelets as well, so they get to be the trendy ones.Personally, I love to travel, so the silver suitcase charm is my favorite. I also love the new destination charms Pandora came out with and have my eye on quite a few of them. The hubby is going to be getting some very strong hints from me come our anniversary!If you want a good shopping experience, a quality product, and to support local business in the Tampa Bay Area, I highly suggest you pop by Pandora International Plaza.

Jo
Review №78

Good selection

Ka
Review №79

Beautiful beads but refund and exchange policy awful. Buyer Beware

Al
Review №80

This was my first time at this location. When my husband, and I walked in we were not greeted... the 3 women working behind the counter continued to chat amoungst themselves. By the way we were the only customers there. Eventually one asked if we wanted help. I asked if they had any London charms, since they had charms for paris, NY and a fewer other places. She looked at me laughed, and said since this is Tampa they only have Tampa Bay charms. I asked if they had the Big Ben charm since again they have an Eiffel tower charm. Another girl laughed, and rudely stated we are in Tampa. We left, and I can guarentee we will not be back. My husband was even shocked about the lack of customer service. Was really disappointed in the experience.

No
Review №81

Bought an anniversary gift for my wife recently and she LOVED it! They made it a lot easier than I thought, Im not much of a jewelry shopper, real helpful staff gave ideas and suggestions, and like I said the wife loved it :)

Ca
Review №82

I absolutely love Pandora over my time i have received 4 bracelets Over 80+ charms necklaces rings love my PANDORA ALWAYS!

Ca
Review №83

Very rude employees, drove an hour to exchange a ring only to be lied to and told we can’t exchange at their location. I recommend the Pandora at Citrus Park Mall, they were very helpful and did not lie about being able to exchange products.

Ya
Review №84

My boyfriend bought me a ring from here and like 2 days later the stones fell out . It was in the jewelry box the whole time and when he finally gave it to me, it’s stones were missing

Da
Review №85

Ordered online. Excellent customer service, free shipping, and a really huge selection. Definitely the best Pandora jewelry shop I have gone to.

Mi
Review №86

Sue was an awesome sales person.

Ca
Review №87

Wendy needs a new job. Clearly she looked like she was dreading helping me lmfao.

Ka
Review №88

I placed my order July 2nd, it is a gift. I placed my order here because their website says delivery in 1-3 days. I live in Florida, I THOUGHT, it would take 3 days max. It is July 13 still no bracelet. I have contacted them twice by email, no response, called twice and was told it was shipped out the night before. I asked for a tracking number, I was told it would be emailed to me. NOPE! STAY AWAY FROM HERE, VERY DISAPPOINTED. UPDATE: I received my bracelet, July 13 in the afternoon. I checked the shipping date, it was sent out July 12 th so I was lied to on the 11th when they told me it had shipped out on the tenth. I was never sent a tracking number and no response to my 3 emails. I did get an email saying that according to USPS tracking number my package was delivered. It’s a beautiful bracelet, but their customer service is terrible.

JP
Review №89

Terrible Customer ServiceWent in for an exchange (which btw we bought at the exact same location in less than a month ago and was willing to spend more) But the representative looked at the charm and said, I cant accept this because its dull and has a scratch. I told her I just bought it, what quality of product you have that it dulls in less than a month. (Shes worn it once only) She replied yeah, its silver, so it happens; thats why we have to change our displays often.I told her well, in that case I rather get a refund than an exchange to which there was no reply. I didnt have my receipt at hand so I took back the product and will come back to refund it. But thought to warn yall. What type of sales/CSR person is this!? I would be worried if I was the owner, but then again; who knows if they even care bout these reviews.

Ae
Review №90

Terrible experience. This is a franchise location. They dont care to exchange from other locations. Even with 30 day international exchange policy for the brand they like to use we are a franchise store, contact them. I contacted corporate because the experience was THAT BAD! I dont even post reviews but I know this will help others.

Lu
Review №91

I always shop at this location. Always have special promotions that other locations do not offer. Recently called to inquire about promotion and the rep was very rude. She said I mean...youre already getting like 40% off..so no, we do not have other promotions. Unnecessary reply.

Do
Review №92

Very poor service. The young lady was not at all knowledgeable and seemed bored. Did not offer any suggestions or positive feedback. I will definitely not return to that particular store.

De
Review №93

Not my style

ma
Review №94

Excellent experience

Jo
Review №95

I visit this store often because its close to my daughters school. The customer service is horrible. The women who work there act like if they are doing you a favor by selling you the product. I had to drop off a damaged charm to get fixed and everytime I go to see if its ready, Im told to wait for a call. They dont even bother to double check if its ready. If you want to buy Pandora jewelry, visit another store.

Ni
Review №96

Great service, fast . Tracy, Melissa, Jennifer, Barbara, Jeffrey, are the best. Excellent customer service.

d
Review №97

Love this store always friendly an helpful

Jo
Review №98

Nice place for me wifes

jo
Review №99

I dont recommend ordering online. Twice Ive ordered online and days later the order was canceled because the item was not in Stock. Very disappointed

Na
Review №100

Had been for exchange.. Good service..

Information
19 Photos
100 Comments
4.2 Rating
  • Address:2223 N Westshore Blvd #146, Tampa, FL 33607, United States
  • Site:https://stores.pandora.net/en-us/fl/tampa/pandora-jewelry-us8520f317.html?utm_source=google&utm_medium=listing&utm_content=us8520f317&utm_campaign=FL&utm_keyword=Tampa
  • Phone:+1 813-871-6218
Categories
  • Gift shop
  • Boutique
  • Fashion accessories store
  • Jewelry store
  • Jeweler
  • Jewelry designer
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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