It is so pleasant to come in the store; everything is professional and clean. Zachary provides excellent attention and education about gold and silver. Thank you!
Top Quality and Service!My new fiance surprised me with a beautifully crafted solitaire diamond ring from Arthur Yates & Sons. He told me they offered amazing service as he didnt really know too much about precious stones and ended up making multiple visits.Since then, Ive been back a few times - for sizing and a minor adjustment - and theyve made me feel very welcome . I can confirm their service is amazing....I know I can be be a bit demanding sometimes! :)First class product and service - I highly recommend Arthur Yates & Sons.
Got my wife’s engagement ring and wedding band here. Custom ordered and Zachary Yates was very helpful and professional. Will be going back for all our jewelry needs. Thanks again.
Always a good experience at Yates. Staff is helpful and knowledgeable; Zachary is great and knows a ton about coins. Lots of beautiful inventory. Definitely recommend this family owned local business!
I had a very relaxing and good experience selling my jewelry. They were very patient and I feel that I got a really good deal. I have been going to Arthur Yates & Sons for over 30 years. I recommend them very highly. Zachary, thank you for the great service given to me.
Amazing people working here. Everybody is very friendly and knowledgeable. I have sold some gold here when I was down on my luck and they gave me the best price anywhere in the Bay area. I will continue to do business with them and recommend any and everyone to them as long as Im in Tampa.
Great place that has always treated me fairly when selling gold. Amazing selection of jewelry. Will be the first place I stop when I need an engagement ring.
I wanted to sell off my ex wives engagement ring and wedding band since the divorce was final. I read online this place has fair prices and treats people well. Someone must have been having a bad day. I brought the rings down to see how much they’d offer for the 2 white gold rings with diamond inlays. Yes the diamonds are small I know. The buyer takes out one ring looks it over with that eye thing and offers $100 for the ring he looked at and the one he never even took out of the box as well. He said they’d buy mostly for the gold. I have the original receipt that was maybe 4 cents on the dollar if my math is right. And he didn’t explain anything. He was nice enough to give me directions to two other places though. Not trying to get a better deal or even get a call. But you may want to think about this experience if you ever decide to even come near the door here.
Sold my diamond earrings to Yates and they were very nice and it was a good experience. I would definitely go back to them and I would recommend Yates to my family and friends.
I was selling some of my jewelry, and the experience at Yates was superb! They were extremely pleasant to work with and I was treated respectfully and fairly. I had been to a few places before them (2 pawn shops and another jeweler) to get a ballpark estimate on what my things were worth, and Yates offered me more than twice the amount of the other highest offer. I would highly recommend to anyone with nice jewelry they want to sell.
Always excellent service and top prices as advertisedHonest people you can trust
It was a pleasant surprise to realize that I was actually in the business that I had seen years ago on TV!!!Zachary was a courtesy professional and handled our items with great care! I was NOT made to feel like I was bothering the business or hustling.I felt like I got a great price for our Silver and Gold!!! The owner came out to thank me for doing business with them and thats when I remembered his face from the TV commercial!!!! We took a photo and he passed along some additional helpful community information. I really felt valued as a customer even though I was the one selling. Thinking about my experience still makes me smile a week later :-)
Took some gold coins to sell, promptly greeted and assisted right away. All questions were answered and prompt service was provided. Me Yates himself came over to look at the gold coins, however did not introduce himself or say anything.Overall was an easy experience.
The experience was pleasant and Heather was very nice.She was able to answer my questions and she made mefeel comfortable during my visit to Arthur Yates & SonsJewelers. The gentlemen in the back of the store werehelpful as well.Actually my visit was more profitable than I thought itwould be, and of course I was pleasantly surprised. GayRobbins told me many years ago about Arthur Yates &Sons Jewelers and how much she thought of yourestablishment.That is how I first came to visit your store maybe twentyyears ago or more when I worked in south Tampa.Thank you for the experience and of course I will visit again.Best always,Marilyn LaMonte
Five Stars! I experienced excellent service, courtesy, and professionalism yesterday, (my first time there), at Arthur Yates Jewelers. Elaine made the transaction simple, informative, and streamlined. Mr. Yates even came out and introduced himself. True professionals.
You are in good hands.They made it very easy for me when I brought in 2 shoe boxes of jewelry (mostly costume) from my mother in law’s estate with very little expectation that there was much that would be of value. In a very short time, I had a check for $2800 after agreeing to sell the gold and silver items. I really appreciate the professionalism and way they quickly graded the items, making an otherwise sad experience, much easier.Thank you!
HONEST JEWELERS! Hard to find these days, I had to sell an antique diamond and this was the only jeweler in town that didnt try to convince me my 1.5ct stone was worth $80 because it was an old mine cut. They helped me sort through a lot of old estate stuff and gave me a fair deal on what they were interested in, then helped me when I found a buyer for my diamond by giving the buyer an honest evaluation, where as another store tried again to convince me the cut made the stunning stone worthless. I wont go anywhere else with my coins or jewelry. Thank you Yates and Sons.
Family owned business dedicated to high quality service. Beautiful selection along with specialized, professional, and friendly jewelers. Able to design and create unique pieces for any occasion. I was a brand-new customer who was treated as if I had shopped there all my life. Wonderful experience!
Great experience! Wonderful staff!
Mr. Yates assisted me with both of my experiences in the store. He was extremely kind, professional, and fair with his offers. I sold some gold scraps to him and he explained the whole process to me. I will certainly recommend this jeweler to all of my friends, family, and even strangers. :)I know I can always come in and get treated with respect. That seems to be a rarity today.Thank you, Kathy
I was representing an estate and was extremely impressed with the knowledge and professionalism. They purchased the piece for a very fair price and the estate was issued a check that day. Great experience!
I highly recommend Arthur Yates and Sons Jewelers. They have been a Tampa icon for several decades, and you dont find that very often. I always go there to replace my watch batteries, and while I am there, they will fix my little jewelry repairs for no charge! You dont find THAT very often either! I recently brought them some older gold chains that I was no longer using for jewelry, and I thought they had extremely fair and competitive prices. Everyone I deal with there is super professional and gets the job done to perfection. I am glad that we have a jeweler in town that people can TRUST. Thanks, Arthur Yates & Sons!
Terrific shop with knowledgeable staff. We took estate silver in for estimates and appreciated their expertise. Ended up making a purchase at the same time. Friendly, helpful group.
I’ve sold gold coins and old jewelry here multiple times. Their service is fast and friendly and they offer fair prices. I highly recommend Arthur Yates if you have jewelry or coins to sell.
Arthur Yates and Sons made a custom ring for me about 29 years ago. Excellent service then. I moved away but have recently moved back. They have been in business for many years and I trust their honesty in pricing and quality. Wouldnt use any other jeweler
I love this store! The way I was treated reminded me of the jewelry stores from a past era. They were respectful, honest, fair and personable. I will go there again when I want to buy or sell silver, gold, diamonds or coins. Top notch!
I was interested in selling some old jewelry. I went to four places and got the best price at Yates. They were very professional and gave me great information on some other items I wanted sized/ changed. Save yourself some time and go straight to their store.
Took the family silver in to get cash for a European river cruise. Staff was quick and courteous, all calculations were completed in front of me which made me feel confident I was being treated fairly. Everything was completely in under 20 minutes.
Customer service so nice . Usually I get looked like “one of those teenagers” Because I look young but here I didn’t feel the judgement. Went to various pawn shops and they tried to low ball me. I came here and they were so fair . Would highly recommend.
We had them custom make our engagement ring and it turned out beautifully! The process was refreshingly hassle free and they actually understood what we wanted. Not only that but their price was more than fair and they made sure the work was done to the highest standards. I couldnt be happier!
Great experience, would definitely use them again! Sold some old jewelry and got more than I expected. Very fast and easy, was in and out in 15 minutes. Friendly staff, very knowledgeable.
Second time costumer selling gold. I knew Id go to Yates, but just for comparison, I stopped by a shop close to my house. I was initially offered $575. When I thanked the shopkeeper and said I needed to get some other quotes, he asked where was thinking of going. I NEVER said Yates, I simply said a shop on South Dale Mabry. Shopkeep offered me $675 as a courtesy so as to save gas. (19 mile drive.) I thanked him. Yates paid me $870 on the spot. Pretty sure the 19 mile drive was worth it.
I recently sold an old watch and experience great customer service and a great price for the watch! I’ll be sorting through all my old jewelry and silver to see what else I can sell. They were fast, friendly and easy to work with!
Have been going to Arthur Yates for just over 30 years and always receive very courteous and professional service there!!! They have wonderful pieces in stock and have also made some custom items for me! Highly trust and recommend Arthur Yates and staff!!
We had a wonderful experience. I would recommend them to anyone who has jewelry to sell. Great customer service and the owner came up to us and greeted us.
We have been working with them for 20 years for all of our jewelry needs. Both purchases and trade in and design of new jewelry. Extremely happy with all aspects of dealing with Yates & sons.
Outstanding service, the personnel at Arthur Yates make me feel welcome. They were attentive and gave value for the gold I was there to sell
Thank you very much for an excellent experience! I came in to sell a couple of old silver chains. The clerk was extremely kind and knowledgeable. It turned out that one of the chains was not real, but the clerk still gave me a very fair price for the other one. I highly recommend this store for their friendly knowledgeable staff, and their excellent customer service. God bless you!!!:)
Great customer service and exactly how it says on their website.Everything was very professionale and the offer was very good.Will be back to sell more and can only recommend it to everyone.Easily 5 stars +++
Bought some earrings from Yates in2014 and they said if I ever wanted to trade up they would help me out. I went in yesterday with some earrings and traded out. Thinking over night I wasnt really happy with the earrings, today I brought the earrings back and traded again. Very nice and helpful!!! I got what I really wanted and my new earrings look amazing! I also sold some gold and silver, I got a GREAT deal on that as well. Great place to but very nice jewelry!!
Wonderful experience. The staff is so very kind there. I had a LOT of jewelry and was a little embarrassed to take it all in. I didn’t get her name but she never blinked at all the stuff, sorted through it and explained as she went, and I left with a nice check!!
Sold two silver eagles and got 95% spot. I had another, but I couldnt let it go for that price. Not even 19 bucks with spot being just under a penny.I had to give a photo ID for copy, sign my name, and provide a thumbprint.Their standard payment is a check, but I asked for cash. They let me endorse it and cash it themselves.I would go back if I had to and could do a check. It seemed like getting cash was a real hassle.Im definitely going to check around as this was my first sell. What Im saving my 5 stars for is: privacy, hassle free cash, and at least spot for silver eagles.
Love that this small business has a multi-generational staff offering wisdom and experience of the older guard of jewelers, and the younger team members using their insight to meet todays customers expectations (and grow business; I specifically went there thanks to Zacks great work with the social media and website). Craig was helpful and efficient, and I was in and out in minutes.
I was so impressed with the professionalism, and service of this establishment. It is a company I unfortunately passed by for years without visiting as I left work at MacDill. I am so glad I finally stopped in. It definitely wont be my last visit.
Salesperson was very professional and nice. The store was clean and well organized. Very fair pricing. Would definitely recommend.
First time jewelry seller and they took the time to examine and explain each piece and price. Professional, friendly and the great prices too. Thank you!
Wonderful staff . Very friendly. I am new to the area and they are the first people to make me feel welcome to the state of Flordia.
I read the reviews about the store. So when I went in I expected them to be professional and friendly. They were both and I would recommend them for buying or selling gold. I was pleased with my transaction and expect to do business there again. S.H.Young
Great experience. Awesome customer service!!! I was greeted well, treated well, and will definitely return to buy and sell in the future. Thank You
Got back with me promptly and much less expensive than two other places I checked.
Very helpful and friendly! Great prices and service. Would go there again for my jeweler needs.
I am so glad that my fiancé and I went here to buy our rings!!!! We had such a great experience picking out our engagement rings we even decided to go back and buy our wedding bands from here as well. Zachary is the best !!! He helped us find exactly what we were looking for.
We were very pleased with our stop at Arthur Yates. Our service was well appreciated. They answered all our questions and more. Thank you,
Pleasent experience I also got great information on a ring I no longer plan to keep. I greatly appreciate their honesty. I will absolutely come back
Professional jewelers with personal touch. Friendly and care about their customers. I bought my 1st piece of jewelry from them many years ago.
I cannot express enough gratitude for Arthur Yates and Sons Jewelers....the staff was very friendly and knowledgeable, the office was well-appointed and welcoming....will definitely recommend and use their services again-
Have droppped off several Rolex watches for servicing over the last couple months. The staff has always been great and answered our questions. Sales staff respected my wishes and special instructions on how I wanted my vintage pieces to be repaired. They have a beautiful selection of jewelry and watch pricing is very aggressive/ competitive. Its a great place to go when you want high class service, without the high class snobbery. Thanks again Arthur Yates and Sons.
Very personable professional honest people really enjoyed conversation, knowledgeable in there profession and some antiquitiesThanks for your help guys Ill be back !
Very nice experience dealing with staff. Feel I received fair value for the items we bought in.
Great customer service and very competitive prices. Had a custom piece made and it is perfect. You wont be disappointed.
I recently bought some diamond earrings. I love them. The gentleman who waited on me was courteous and patient. I looked at several styles and varieties. I have been dealing with Yates for over 40 years and have never had a bad experience. Maybe thats why I keep going back.
Everyone was helpful and friendly. Great rates when selling back my gold. Thanks so much.
A warm, friendly place, with a personable and helpful staff.Great service!
Sold some silver flatware and bought some silver dollars. Excellent staff. Knowledgeable and friendly.
I have done business with them for some years . Incredibly courteous staff. Always helpful and efficient.
Recently sold some broken gold and unwanted jewelry. I got the best price at Yates. Friendly, quick and professional service.
As usual my visit was great. No hassles, no bs. Professionals. Its why I go back.
Great service, I had a custom engagement ring created and they did an amazing job. Icing on the cake, they were done two weeks earlier then the proposed deadline. I will continue to visit this business for my jewelry needs and I recommended them to any friends or family looking for a fantastic piece of art. Thank you Arthur Yates & Sons
Fast and fair service, replaced 3 watch batteries & a watch band on the spot! Beautiful jewelry on display to admire while waiting.
These People are Awesome. They Care and thats what Matter, Believe me Caring people are one should be trust and Given Business. I contacted them regarding my Gold Jewelry which they may not even Carry it was not High end but They reply me unlike other with Details and Address My Question. I would Highly recommend them for your Business. If they treat someone they Know was not asking for their item and wont result in sale then I can think they would take care of their Patron. When you Buying Jewelry credibility is Everything. I think in my True Experience Arthur Yates & sons have Good Business and Practices. Please consider them for your shopping for Love ones or for Yourself.
Yates and Sons always take very good care of my family’s heirloom jewelry when repairs are needed.My mom, husband, and I were very impressed with their professionalism and friendliness.
We have trusted Yates for quality jewelry for many years. We also have had pleasant experiences when we have brought in our broken or outdated jewelry. Highly recommended.
All of the employees in the store were friendly and very nice to talk to. I was given more than double the price that i was offered elsewhere. I would highly recommend Mr Yates and sons to anyone for your gold sales or jewelry buys.
The best place everVery smooth transaction with a professional staffI’ll recommend this place for all my friends
Excellent place to sell your old jewelry, watches and momentos! My mom had some old ring settings, watches, silver pieces and other items to sell. Based on the great reviews, we came here first and were very impressed with the professionalism and knowledge. The items were looked at from several different perspectives - the gold purity (10k, 14k, 18k), the watch mechanisms (innards), and the uniqueness of the items (i.e. a silver coin purse, gold filled pen knecklace, etc.). Never to get just one quote, my mom insisted on taking it to another jeweler that advertises in the paper and is in a large mall. All they really cared about was the gold purity. So back we went to Arthur Yates where we received 43% more for our items plus a couple of candy bars! Great place which we will come back to again!!
People were very nice. Gave quick service. My complaint is that I was never given a reciept with the current price of gold for the gold that I sold. Or with a breakdown of the the weight of my 10k, 14k and 18k along with the current price of gold for each and then the total for the 10k, 14k and 18k gold. Then I should have been given a total amont for gold minus their fee of whatever percent and the total amout to be paid to me. Basically, it would have been nice and more professional if they would have given me an itemized bill/invoice with a complete breakdown. So I could see how they came up with the total amount of money for the gold I sold them.
Everyone at Arthur Yates and Sons Jewelers was incredibly helpful as I was trying to buy a diamond for an engagement ring. Being in New York made the process more complicated, but there was nothing that Ron and his team wouldnt do to make this an exciting and rewarding experience. I cannot recommend Arthur Yates and Sons enough - go see Ron!
I have been a client of Arthur Yates & Sons for many years for repairs and selling some gold pieces of jewelry that I just dont wear anymore. They have always been very fair with prices and great on customer service.
They were very friendly and helpful, without the pompous attitude that many high end stores seem to have
The staff at Arthur Yates & Sons are knowledgeable and attentive. I highly recommend visiting them for your next jewelry purchase.
I brought my watch in to have the band adjusted and was very satisfied with the service and the price. The staff are very helpful and friendly.
Ive never taken silver or gold to be sold. It was an interesting and rather amazing experience.
Great experience and friendly service. Super quick and excellent customer service. I will be coming back. Thanks!!!
Definitely offered the most money for gold and great customer service.
Honest, friendly, helpful. I sold my old jewelry and they gave me a fair price
The special attention and profesional service they are the best,and I recommend them for years good job guys...
I desperately wanted an exceptional gift for the love of my life, but I didnt have unlimited resources to acquire it. Arthur Yates worked with me to find the perfect gift within my budget, and I would recommend them to anyone who values quality at an honest price.
Great experiences every time I’m there.
Jenny has helped us get the look we want with our budget! We came from Tampa and Jenny has been extremely helpful, caring about us in finding the perfect engagement ring.
Don’t be a fool like me. Years ago i sold a mint GMT Master II with the blue and red pepsi bezel. Having no idea what it was worth I figured I would have it looked at by Arthur Yates because I heard that they were honest people. They gave me $2650 for it. I figured they knew it was worth so I excepted. Turns out i had an Error Dial GMT and didn’t know it. Apparently The Roman numeral ii on my watch was misprinted as an 11 instead of ii Something Rolex never does is make mistakes when crafting their watches. It is referred to as a ‘Stick Dial’ or Error Dial. This flaw is very tiny and easy to miss unless you are an expert. Rolex produced a few of these with this flaw before the model was discontinued. They are very rare and I’m sure Arthur Yates knew what I had because they took quite a while to examine the watch in their back office Before giving me their lowball offer. After all they are the experts. I didn’t know any different so i excepted their offer. The day I walked out of there the watch was worth $9000. Since it’s discontinuation Its worth jumped to about $24,000. YES! My lost their gain. Still sickens me till this day. I guess the moral of the story is make sure you are an expert at what you are selling or you might just get taken advantage of At Arthur Yates.I’m sure that watch turned them a really nice profit but what did it really get them when the money was spent ? Shame..
If I could choose 100 stars instead of 5, I would. Arthur Yates & Sons is phenomenal. They went out of their way to help me when there wasnt even a potential sale for them involved.
Fast, honest, respectful, and professional. They do business with the kind of integrity you just dont find these days. Thanks for being amazing guys, keep up the great work.
Honest, friendly customer service! Highly recommend!
The experience was wonderful. Customer service was beyond expectations. Thank you Arthur Yates & Sons.
Heather is AMAZING! honest lovely people, a joy to do business with!
We shopped very hard for my Diamond Earrings, on the Internet & the jewelers that claim they are selling Wholesale. Low and Behold Arthur Yates Jewelers in South Tampa was the best deal on Diamonds! I am thrilled!!
Outstanding company, we have been customers at Aurthur Yates and Sons since 1993. Great people, great service and tremendous expertise! Highly recommended.
The store is warm and friendly however they do not tell your coins weight is worth more then coins value based on the year so they only give you 1/2 of what is worth instead of the true value. They need to be honest and tell you both values or give you the best deal.
Im 27 and went in drove across town cause a friend of mine said its a good place to go. I get there the old man tells me he needs to call my mom when I told him my grandmother passed away and the jewelry was split between me and my sister. So he tells me to he needs to me to call my mom (whats she have to do with it) for one Im 27 (2nd) I told him from the beginning my grandmother passed away 3 months ago and Id like to sell these rings one just a gold band no stones no nothing and the other was a small stone. Do not waste your time here please. The old guy is going to waste your time. Oh I should I add I dont look like a druggy Im a clean cut white guy. Seriously people dont even waste the gas.