Excellent People!!! I had an FFL transfer sent to them & the process was fast & easy. I will use them again for any future purchases.
Platinum Pawn Tampa has by far the most genuine, friendly, and charismatic staff out of any pawn shop I have ever been to. They have a wide variety of items for sale and are always attentive the moment you walk in the door. Anything from jewelry to music equipment to firearms this shop has it all! Great prices and a laid back yet professional atmosphere is everything you could ever ask for and more. This is my go to spot for items that arent typically found anywhere else and a definite must if you are in the area! Dont get swayed by larger pawn shop chains who are all about the money. You build relationships here and become part of a family. I highly recommend stopping by and seeing for yourself! Peace & Love always! -Ed
Tray the manager was very helpful and was willing to negotiate on price to work for the both of us.
Kenny is a good guy hell give you the best prices around! Good clean professional I highly recommend them!
Almost got scammed. I found a guitar on buya.com posted by platinum pawn. I was suspicious from start because they had stock photos instead of actual photo, unlike their other listings. Also, price was too good. I made an offer online on buya.com and it was accepted. They added a note to call them to give them shipping info and pay. This was also suspicious because buya has my address and usually you pay througg PayPal on buya.com. I called them anyways because I needed to see an actual photo of the item. I called right around when they opened. I asked to see a picture, they told me picture will be sent via text. Brian is the only associate I spoke with throughout the day. Picture wasnt sent for hours, so I called back. Brian told me he was the only person working that day, hence the slow progress. I asked why I cant complete the transaction through buya.com, he said because PayPal is down and I would have to use credit card. I asked why I cant use credit card on buya.com, he told me some other BS I couldnt make sense of. I told him i needed to see a picture before making a payment. He said he was extremely busy by himself and picture will be sent. I called couple times throughout the day asking for a picture. He did call back once to take down my address. I was thinking maybe buya.com has a fee, or maybe PayPal has higher fees than credit cards, thats why hes making me avoid using buya. Or maybe he knows PayPal is a lot better to buyer about getting money back when I get my bogus guitar. Anyways, after about 6-8 phone calls spanning 12 hour period, I finally got my pictures of the guitar. Guitar is supposed to be Martin HD-28V. Guitar looked nothing like what it was supposed to be. Looked like someone printed model number and company name out of their printer. I regretted time wasted, but I feel like learned something from this. I was dealing with a pawn shop afterall.
Every single time i call nobody answers, bad business.🤷🏻♀️
Really nice guys here. I showed up late picking up a transfer, and a man there was about to leave but stayed an extra 45 minutes to process my transfer and background check
This place is a joke. The guy running the place is barely coherent and took over 30 minutes to tell me the item I was looking for wasnt there. The hours on the door mean nothing. They open whenever someone gets there and should be closed because Ive heard them tell numerous customers they have no money to offer on pawns. Worse thing is the poor dog that gets left outside for extended periods of time during the day. All because they cant run a business and open on time. There are dozens of other pawn shops, dont waste your time here.
Melissa was very nice and helpful. She gave my daughter and I a great deal on the items that I wanted for Christmas! I love my McDonald’s bracelet.. Will most definitely be back! I found some very different things that I just loved and had to have... again thank you so very much for making our Christmas great!
Love this place! Been doing business with these guys for years! Kenny and Tim are always very helpful and will do everything possible to make sure you leave satisfied. Whether making a pawn or a purchase they got you covered!
Kenny was really helpful during this time of need. With the things going on with the world he came thru for me by having great customer service. I finally got my sidearm. Thank you Kenny.Hope you the best.
This place is GREAT. The people working here consummate professionals and if youre wanting to pawn or trade something for cash, it would behoove you to try this place. You wont regret it!
Ive been here for FFL transfers twice. Theyve taken a bit longer than a normal kitchen table FFL, but its a pawn shop that has more steps involved due to the nature of their main business. Kenny has been excellent to do business with.
I happened to run across an electric guitar these folks had listed on Craigslist so I stopped in to check it out. I was initially going to use their layaway plan to purchase it (a great thing in and of itself), but asked if I could make a “cash in hand” offer and they accepted. I got this thing home, polished it up, put new strings on it and it looks AMAZING. A 9.5 out of 10 guitar for me, and a 5 Star Google review for Platinum Pawn. Very satisfied customer.
Kenny and his crew are awesome, FFL transfers you cant go wrong they are fast and wont cost an arm and a leg. I see them every couple of weeks good inventory and awesome service. A1 pawn shop to visit. See you guys in a couple of weeks. P.S. Save that watch for me. Angel A.
Awesome costumer service, very nice clean and organize. I really love to come to this pawn shop because the merchandise they sell is in great condition Ive been here for around 3 years and never had to return anything. I really recommend 100%.
By far the nicest pawnshop we have ever visited. David and Rob helped me with my loan and made me feel very comfortable by answering all my questions. I will definitely be back again. Thanks
The customer service is outstanding! Melissa was very helpful taking her time to make sure my product had everything I was looking for. Great quality and a great location.
Great customer service. Great prices. Family oriented. The only pawn shop Ive visited since moving to Florida 4yrs ago.
Prices are so good, it was well worth me driving from Pinellas. Found a great bike for sale, staff was very friendly and attentive. Prices were very fair and the store was well stocked and very clean. Great selection of electronics and music equipment. Melissa (I think that was the name of the female store manager) and Fray assisted me with everything and I couldnt be happier. Thanks for the great bike and Ill be back for some musical equipment soon!
I dont know how they are for people who want to sell things, but they are great if youre in the market for some used merchandise. Not a huge selection, but good prices, clean, and nice people. Far better than the place next door! They have a lot of available on so-and-such a date pawns, so youll have a better experience if youre willing to wait a couple of days/weeks for what you need. Definitely will be coming back.
Bought a compound bow today for a great price. The staff was very helpful, and friendly. Couldnt have asked for a better outcome.
The employees here were very professional in my time of need. They treated me fair and offered me a great price for my items. I will definitely be back in the future.
Clean, friendly and fast. If you are looking for used stuff for your home, office or shop they have great selection and amazing prices. Check them out.
I drove all over town search for a pawn shop that would take care of my loan needs. If I would have know that Platinum Pawn was the one stop spot I needed for a quick, easy and fast loan at a good rate my loan problems would have been solve lickety split. Thanks PLATINUM PAWN!
I HAVE BEEN TO MANY PAWN SHOPS IN THE AREA AND IN THE 50 MILE RADIUS AND THIS BY FAR IS THE BEST PLACE TO DEAL WITH. FROM THE STAFF AND HOW CLEAN THE STORE IS AND HAY THEY ARE GOOD ON THE EYE AS WELL . JEN IS MY MAIN LADY THAT I DEAL WITH AND SHE IS ALWAYS UP TO MAKE A GOOD DEAL SEEMS THAT SHE UNDERSTANDS THE REAL WORLD AND DONT MAKE YOU FEEL LIKE WE NEED THEM EVERYONE HAS ISSUES AND SHE UNDERSTANDS THAT SEEMS THEY ALL DO . DONT GET FOOLED BY THE FLY BY SHOPS LOOKING TO ROB YOU OF YOUR STUFF HIT UP THESE GUYS AND LADIES THEY ARE THE SPOT.
Business needs to update hours of information. They are not opened on Sundays.
Went to this location and the gentleman that helped me was the best pawnbroker I ever dealt with His name is Bryan. And hook up me up with a sweet price on my new Gun!!! And I WILL BE BACK!!!
I trust platinum pawn with my firearm transfers. They do a great job. Kyle and Mellisa are great. I would highly recommend them.
I called asking about a laptop for sale. I spoke with Melissa and she was very accommodating and even gave me a better price than I initially asked for. Based off the customer service alone I plan to return with future business. Thank you Platinum Pawn!
Really good costumer service. Tim was very helpful and always smiling and made my couple of minutes there good. Also, he cleaned my necklace and didnt charge for it. Awesome thank you.
Today, 16 July 2015, i went to Platinum Pawn to see what they had and was shocked when i walked in. Everyone there had excellent customer service skills, also excellent and outstanding employees which engaged me as i walked into the store with the proper greeting of the day. They had knowledge of what i was looking at and wanted. Not the typical i do not know, let me find out. These employees do not just know the business but they know the products! I would recommend Platinum Pawn to anyone who asks! I can truly and honestly say that this is the best priced, cleanest, friendly, knowledgeable pawn shop in the Tampa and surrounding areas! I will definitely be back again! I would like to thank everyone at Platinum Pawn for the excellence service i received today!
Amazing place!!! Very helpful staff that are willing to give you the best deal possible. Definitely recommend
Had great services. greated me in a most professional way. best pawn shop to go to.
Good Staff, very professional, good customer service. The store is clean and neat. Love to shop there. Whenever I go there, I always have a good shopping experience. keep it up guys.
When I was on vacation last week, I went into this pawnshop and got top dollar for my rings. The customer service was great by David. He knew all of what I was asking about.
Had a great experience, fair priced items and got great service...... will be back soon
This pawn shop is great they dont have all the nit-picky stuff that you have to dig through to find the good stuff. Ive encountered all the workers and there all extremely nice.
Always helping out with loans. Very fair and loyal to customers. My go to spot.Thank yall.
Open signs been on for almost two hours the doors still locked, the phone must not be working. Had package shipped here for ffl so far terrible experience.
Liers and thieves. I came there on March 25, 2019 with an item to pawn I brought from a different pawn shop for 250$ and they told me the best they could do was 100$. After looking on Google and ebay i couldnt find this item for less the 250$, 500$ out of box. Dont waste your time.
Melissa is very knowledgeable about this shops merchandise. Jenn is very nice and possess world class customer service skills.
We bought a controller today and had a great experience! All of the employees were super nice and helpful.
Friendly knowledgeable staff that like to make deals happen!!!! Great experience!!!! Thanks!!!! Ill be back soon :)
These guys are the best. They are very helpful and polite. I got some sweet deals here! One of my favorite pawn shopping spots.
My experience with Platinum Pawn is awesome.They are very knowledgeable about every product in the store and the owner Rob is very nice person if you need to extend your pawn they will do it will no problem at all. I been doing business with them for some time now and continue to do business with them.I get everything need at this location.. Thanks Platinum Pawn for giving us good service.... Kerry W. Lemons
Went to get a loan and it was the best price i could find just about anywhere and they didnt tax extreme great place to go plus its by all the good food spots
What can i say about this pawn shop AWESOME JUST AWESOME, The best place in Tampa to get extra cash or to buy something nice... Thanks Platinum Pawn for giving us great service.. A place where they care about the customers and they needs.....
Unethical rip off artists. Lie right to their customers face to make a quick buck. Find someone with integrity to deal with. These folks have no honor or moral compass. Extremely disappointed with my experience and the managers response to this experience when given the opportunity to make it right. Greed rules the day at this establishment...sad really!!!!
Well I had the best experience in Platinum Pawn Shop,I went looking for help,about an item I need to buy,and they were so nice and helpful to me,I bought the item,made not a good choice with it,came back and they let me have an exchange,,I was surprised,they are realy cool people and enjoy helpping others..thanks a lot..guys..
Sasha and Brian are the best they treat you like family its the only pawn shop for me!!!
They are open later during the week than any of the other pawn shops and chains. They are a lot quicker to do a loan and not as much waiting as other chains make you do. Same interest rates as everywhere else so if you need a loan, especially at 8 something at night, this is the place to go. I get paid monthly and would be in a bad place if these people werent around.
Very efficient service. Tony managed a very workable deal for the item I pawned
Great prices and selection. This place came in cluch for me when I was looking for a reasonably price Xbox 360 hard drive.
I am very pleased with their Inventory, Prices, and Overall Maintenance of the facility. Although, this is one of the smaller pawnshops in Tampa, I highly recommend shopping at this pawnshop because of the three attributes that I have listed.
Very good deals on tvs, love the customer service.
Go somewhere else for all your firearms needs. Not only are they ignorant about the Florida laws governing the purchase and/or sale, they are unable to digest facts. The moron Brian thinks hes an expert but, sadly, doesnt know a thing; same for the female manager Tasha or, something like that. Its employees like this that give pawnshops, as well as, gun owners, a bad name.
Great place with awesome prices anf the employees are always happy to help
As soon as I walked in I realized how clean it was and the people are very nice.
Did my concealed permit license class here. I had done the class 10 years ago, but never submitted the package. After the string of crazies popping up all over, and the talk of gun control, I retook the course, and went through the whole process. The instructor is excepcional. I’m an 8 year military veteran, and in my 42 years have been around guns at least 35 years . There was a lot I didn’t know. And bad habits I thought were proper, where he quickly showed me how vulnerable the technique actually was. This wasn’t a give me your money, take this booklet, sit and listen, here’s your certificate kind of course. Not saying he’ll fail you, but certainly won’t let you go till you pass. The instructor is highly acclaimed and certified with all of the state, local and federal accreditation’s, as well as a former military weapons trainer. Many people prefer the sign up, pay, and go course, which is ok for maybe work or school. I advise to take this course, and actually learn offensive as well as defensive tactics that can not only save your life, but your loved ones as well. He also goes over legal statutes, and debunks many false beliefs people have on gun laws and gun rights. Finally, the classes are usually small, so it’s on a personal level. Very hands on, interactive and fun. So the info retention is greater. Check it out, highly recommended.
Robert was great to work with. Excellent customer service.
Great items there great customer service and a cute employee named Melissa
Nice shop with friendly knowledgeable people...great prices on the items they have for sale..Ive made several purchases here and am very happy with each item..
Horrible Ignorant and rude staff especially the tweaker looking white guy that works there, even though saying working there would be a stretch since he does nothing but give rude service and attitude... What kind of pawn shop doesnt have enough money for loans since they are generating no business? What a joke pawn max will run them out of business in no time never again will i step foot near this joke of a business
Clean establishment, professional staff and honest. Pleasure doing business with Robert and staff. Thank you!!
Great place. Very professional. Five stars all day!
They were great! Gave me an awesome deal!
Kyle was great felt like I got the best deal possible easy to work with thanks
Platinum Pawn associates were courteous and attentive, They gave me multiple options that were fair and affordable so I could get the money that I needed and afford to get my merchandise I pawned back as well. I will only pawn with them when I am in Tampa because they have valued service and a company I can trust.
I read all the great reviews for this pawn shop. What a crock! I took a brand new $300.00 guitar to them, along with a beautiful large Case Bowie Knife that is at least 40 years old. They would only offer me $75.00 for the guitar, knowing full well that they would get at least $200.00 for it. Even worse, instead of really checking the knife out, they spotted an ebay sale for $25.00, and offered me that knowing that the knife is worth a lot more than that. I found at least 10 other places online that the exact same knife and case were selling for $160.00 or more, and most of those were not in as good of shape as mine. I will not go to them again!
Have been coming to this pawn shop for about a year and every time I visit the staff is super nice and helpful! Unlike other pawn shops this one has great stuff, pricing and the shop itself is kept clean and organized, they dont have clutter.
Always greeted with a smile and they are very upfront. Its a different vibe, one of comfort.
Very Nice shop with friendly and helpfull personel.
I bought a very nice ipad but it apparently was stolen because now the IMEI is blocked - theft. So make sure you get some assurance that you can get satisfaction if you buy stolen property from these guys, I know they couldnt help me .
I came here because of the good reviews and I was not disappointed. I had a great experience off loading some goods I had and felt I was offered a fair price.
Awesome staff. Great items.
Clean, friendly and fast! Had exactly what we were looking for and have the best prices.
I use Platinum Pawn for all my firearm transfers....great people and great service! Awesome deals too!
I love this place it long thery have this guy name bryan working he is so so sweet and he well work with you with good good price i love this guy he make sure i buy the bast of the bast in the store i think with out bryan the store would go down hill
This is to the post that Brian Rogers made: its sad that you didnt even explain what happened when you came into the store. See Brian sold us a gold chain, then a few hours later he called and said he found a place in st.pete that would pay him more for the chain. Brian wanted to get his chain back, company policy is once a buy transaction is complete and customer leaves the store with money in hand, that transaction is done, we did ask Brian if he wanted to get a loan on the chain, with a loan Brian has the option to get his chain back, he declined. Brian accepted the offer given to him for the chain. No wrong was done, no dishonesty, none of that happened. Brian sold us his gold chain period. So if your going to post something about this awesome Pawn Shop, PLEASE make sure you tell the whole story, NOT just the part of the story. It can be misleading like Brians post was.thank you :-)
My experience at platinum pawn was great I love all the employee. They help me every time I came to the platinum pawn.
Good prices on stuff for sale, Ive never sold anything to them though. Staff is always nice.
Great place, would recommend to anyone. Staff is friendly and very knowledgeable.
Bought a 3D 1080p HD Vizio from Platinum Pawn- and I LOVE it! Awesome service and helped me find exactly what I wanted. Ill be buying my next TV here!!
They always help me out with great prices for selling and lones.
Most of the staff are clueless about firearms. Its no wonder they offer a cheaper FFL transfer fee. What should take 5-15 mins takes hours, if not days.Their gun selection is extremely poor, so if I could suggest anything, spend an extra 5$ on the background fee, and deal with people who know about guns. Not just hourly employees who know sales tactics and can read boxes ..... hopefully.If you want some ghetto jewelry, stop on by!If you want to do ANYTHING with GUNS, TAKE YOUR BIZ ELSEWHERE !!!
Very good business will come AGAIN
Best Pawn Shop in Tampa. Im always in there!
Hi this is sylvester one of many people that love platinum pawn.I love platinum pawn because of there good handy work and there social skills it makes a customers feel like they are apart of the platinum pawn family.
I like shopping at the platinum pawn shop i love the customer service and i love shopping it dont take me long to find what i need
I loved being there because the store is very well set up, clean and has the friendly kind of customer service I like.
Ive gone to Platinum Pawn multiple times and, reasonably, get the price I expect for the items Ive sold to them. Friendly people and an adorable dog.
I was very impressed by your merchandise being on sale
Very friendly and professional staff, great selection of high end products and exceptional pricing on everything in stock! Will definitely recommend them to everyone I encounter!
I have a xbox1 that i wanted to get an loan but no wanted to give me what i asked until i went to platinum pawn. I told him what i waned for it and he took out the money. Ive found my permanent pawn shop
One of the best pawn shops in the area.
Awsome people and customer service!!! Melissa is the bomb and very personable.Recommend to everyone !!!
EVERYTHING WAS GREAT ABOUT IT. CUSTOMER SERVICE WAS PERFECT HEPLED ME ON EVERYTHING I NEEDED TO KNOW.
Great service