I have been coming here for months now and every single time I leave happy. First of all, the products are quality. They are very clean and organized, and give excellent recommendations for your needs. But the best is the staff. I feel welcomed and valued every single visit. I don’t feel like a number in the waiting room like most other places in Tampa. I can actually have conversations and people are friendly and personable. Not one single complaint here. Also, while everyone there has been so great, Shaun is excellent if you get a chance to have him help you! He makes the interaction fun and knows his stuff! Great recommendations from him. You may sometimes pay ~slightly~ more here, but I learned the hard way you get what you pay for. And they always have TONS of discounts and a rewards program. Reliable, consistent products that work when I need them to and never a negative interaction. ♥️ favorite dispensary hands down.
This was the third dispensary I tried after getting my medical card and by far my favorite. Initially, I didnt know much about cannabis but trying different products is the best way to learn! All the staff remember me and ask me what I liked and didnt liked that I tried and they make great recommendations. Their edibles are the tastiest and I love their cartridges too. Ive been helped by Shaun, Cameron, and Tony here and theyve all been super friendly and helpful. Highly recommend, especially if youre new to your card/cannabis.
Shout out to Fluent for having the best name to match their products! One, the flower is smooth and the terps taste fresh and natural, very outstanding taste and entourage effect. Very surprised at how it made me feel. Two, the gels had a powerful amazing fruity taste and are currently working wonders. Three, the drops, tincture, 🔥🔥🔥🔥 no need to say more. Plus their staff is welcoming, very friendly and knowledgeable. Thank you Anthony for making this first time patient an extremely happy one, appreciate your assistance. Will be coming back.🤙🏼
The best customer service in town. Every employee staffed at this location is super helpful and knowledgeable.Fabulous products!! I highly recommend!
Today was my first time visiting Fluent and Elysse took my order. Elysse recommended the best Flower to purchase that I would get the best benefits. She was awesome.
Hands down, the best dispensary in Tampa. Everyone in the location is super knowledgeable, friendly & go the extra mile to make you truly feel welcome. The rewards program as well as the weekly/daily discounts are incredible! Inside is modern/trendy & smells incredible. The products offered are ALWAYS FRESH (no matter your preference of partaking) & make you want to come back for more! You are missing out if you arent shopping here.
Finally a place that has flower. Order was ready in 15 minutes. Spent $200 and saved $100 and got $10 merchandise credit. Grace was helpful and fast at checking it. Mike really answered all my questions on the phone when placing my call in order. Prerolls were babies but I didnt know it was 1.5grams for 3. Entrance is on DeLeon.
This was my first visit to a dispensary and I was somewhat lost, Anthony Alt was awesome. In the waiting room Mr. Alt and Mr. Killian made small talk with me to help me adjust to this new situation and were very kind and welcoming. After my paperwork had been completed Mr. Alt explained all the different products and how they could help me. I was very impressed by the level of knowledge of each item and its effect. The staff was professional at all times yet related to my needs and I feel that I got the best possible product because of them. I will definitely be back to this location and hopefully both Anthonys receive praise for their wonderful hospitality and extent product knowledge.
Beware: Stay away from the black/moods line of carts here! Great product inside, just very poor manufacturing.I was really excited about this place when I browsed their products online. Carts are a higher concentration than any others that Ive seen and a nice first patient discount, sounded great.I bought 3 of the black/moods line carts, all different strains. I only mention this because this is clearly a manufacturing issue but its not limited to one batch/lot. All 3 carts leaked. 2 of them almost completely emptied themselves from the top and bottom of the cart.I purchased the carts on a Monday evening. I noticed the carts were leaking on Wednesday, barely used them. I called and reported the issues. They said just bring them back within 7 days of purchase and theyll swap them, no problem. I stopped using them and put them back in their plastic tubes. Didnt have time to return them Thursday. Friday I left work a little early and was able to return them.They swapped one with no issue because it was still about 2/3 full. The other 2 had leaked so much and they almost emptied themselves. I showed the fellow behind the counter they were leaking from both ends but since they had mostly emptied themselves, they wouldnt take them back. I 100% understand his stance, Im sure some people try to take advantage of this return policy. I tried to explain though, I work full time, I cant use this at work. I stopped using them when I reported the issue. The carts werent mistreated or anything. I literally dont have the time to be able to use all of the product that was emptied from the carts. Again, I work full time during the day so I have about 5 waking hours in the evening before sleeping again. Its very clearly a manufacturing defect. They still refused to swap them. They were almost empty because they leaked, not from use.Im a reasonable person and there was no way I was about to go all Karen on them and its not worth the fuss anyway. Its much easier to just take my business elsewhere.Further, its been a couple days since I swapped the cart and the replacement cart is now cracked up the side and is leaking worse than the others (picture attached). Again, I dont mistreat the carts. I havent reported this, but based on my previous experience, I will not attempt to return.TLDR; I dont want to blast these folks because they are friendly, fast, helpful, have a nice first patient discount, and professional. Just beware of the black/moods line of carts, they are great product but the quality of the manufacturing is very poor and would strongly recommend spending your money on something else until they can resolve the issues.I didnt try any other products though, their other products may be just fine. So please dont see this and stay away from them altogether!
Had great first experience in person But I do not recommend the brand of cartridges they have. I bought two an one of them within a couple hours it was gone an I only hit it once. It was leaking super bad around the top piece by the next day the 2nd one bought was leaking out . I reached out to customer service and no one has returned my call nor replace the broken item. As for other products I haven’t had the chance to experience any of those. I just don’t see myself going back after waisting 120 dollars on broken items.
I absolutely love this location! I have passed by it for months not knowing what it really was like inside until I finally had my MMJ card. And I had at that time tried other places first before finally giving this a try and I’ve been committed to them ever since. They are reliable, friendly and always have the quality I need in products. I would highly recommend visiting the Tampa location if you’re looking for a place and “get fluent”.
Gave a star for good service no problem there... Recently spent $45 an eighth on something that was obviously mixed, dry, and contains seeds. Wasn’t a good look.
I exclusively use Fluent for my medical marijuana needs. Every employee I’ve encountered has been so helpful and knowledgeable, on top of being altogether awesome people. The quality of the product is always top notch and curbside pickup can’t be beat! Plus, the rewards program is great. I can’t recommend them enough!
Amazing!! Every single time the staff is so pleasant and the products are top notch. They have amazing rewards and always adding new products. Shout out to Anthony and the entire team for being such a joy!
Dale Mabry locations very nice, friendly staff and great selection of products. Emily helped me out today with some amazing customer service, she made sure to inform me of all products I was interested in and even helped me sign up for the rewards program and text alerts. Will definitely be coming back to Fluent and especially this location.
Ive been shopping at this location since I received my medical card and I have to say its definitely my favorite place in town. The staff is always very informative and kind. Emily, Deedee, and Sydney are earth angels. If you stop by youll see what Im talking about.
Love this place only been here one time that it didnt have what I wanted. Knowledgeable ppl very clean recommend go here before Surterra any day. Keep getting better guys.
Great experience. Great staff. Great products. Definitely go and check out the staff and ask all the questions you want, they are more than happy to help you!
I love you guys, besides providing a beyond luxurious experience for all your patients you also work with only the kindest. Most genuine hearted individuals I could of come across. A trip to fluent has become more than just a trip to the dispensary but to a “safe haven” home to a building full of modern day super heroes. I love you guys down to the bottom of my heart ❤️
Great knowledge staff. Awesome inventory; highly recommend.
Fluent provides the most amazing and caring experience. As a extremely sick and handicapped person, the level of care they provide is unmatched. It makes my day better, which doesnt happen on todays world. Emily and Anthony are so nice and knowledgable. Also, I have tried every mmj entity in Tampa and Fluent has the absolute best product. Love you guys Thank you for everything!!!
Fluent is by far my favorite dispensary in the Tampa area. Anthony, Dee Dee and Emily are so helpful and knowledgeable. I highly recommend this dispensary to anyone in the medical program.
My go-to dispensary. Super friendly staff, knowledgeable on product, and always quick service! They always have new stuff coming in with shipments multiple times a week. Love you guys
I honestly enjoy going to Fluent. The staff are incredibly nice and helpful, know me by name even with a mask on (looking at you Anthony!), and are friendly to boot. Order ahead or go to browse, either way youre going to have a great experience. Ive never had the long wait that I seem to run into every time at Trulieve; its in and out and on with my day.
Edit: Ive been to this location several times and they are ALWAYS the best! I will never go to another dispensary again. The staff is amazing and knowledgeable. FLUENT ROCKS!!!This is the second Fluent location I have been to and again, I am impressed. Its clean, beautiful, and the staff are knowledgeable and very friendly. To see that they are consistent at more than one store means Fluent will continue to earn my patronage.
Anthony K is always so helpful, welcoming and patient with me. Gorgeous dispensary. Best dispensary in Tampa.
Never a wait. Nice staff
Great service!
What a great place. The young lady that helped me was so nice and helpful. I love this store. I will definitely recommend it to my friends.
I drive out of my way to go to this dispensary. The options are plentiful, the discounts are crazy good, and the staff is so sweet. Everyone knows what theyre talking about and I love all of their variety of pre rolls and flower. As a photographer, I appreciate and love the design and simplicity behind FLUENT.I cannot say enough how fun it is to go here and talk to other people. I love how open and nice the lobby is and the friendly staff eager to personally answer all of your questions.
I bought 2 cartridges, got them home and tasted each of them, only to be disgusted by the taste. I’ve purchased several carts from other dispensaries and know that the taste of these are NOT normal. Brought them back less than 2 hours later, only to be told I can not return or exchange them for a different product. They were both placed back in their boxes, full, with the receipt. I will never purchase anything from this dispensary ever again- the quality and return policy is ridiculous.
Best dispensary in Tampa. Very knowledgeable staff with great products and customer service!
What can i say. If youve never had the experience of being robbed due to a fine (Moderately good) financial standings.... Go to fluent. They are trained in the art of Jacking. My cashier seemed to know exactly how to loosen my pockets, really get in there and charge me 70$ for HALF A GRAM OF DISTILLED..... These guys actually enjoy beating up dogs, Ive seen the cashier kill a cat cold blooded while dishing out my .5 of a gram.Ps: their carts are actually kinda fire.
They sell weak products and refuse reasonable refund. Their reps give you their “recommendations” knowing it’s bunk. I will never set foot in there again.
John Jobe was very helpful and they are still doing curbside pickup! Always get good products, affordable prices and never wait long. Im a happy customer.
The best place to get what you need . Clean and very well organized. The person who take care of me, she was awesome. She explained to me about what I need it and show me how it works. Thank you very much. Ill be back for more .
Excellent customer service great knowledgeable staff had Sydney help me knew her product great customer skills and the place looks awesome. My new go to in Tampa thank you.
Great clean shop, has some products you can’t get elsewhere. A+
Love their products! The store was clean, quick service, and a professional setup.
Was really happy to drive an hour away to find out fluent doesnt let you use your first time discount on flower (so the only thing most people want) . Was excited to visit, but when I arrived, I noticed the parking lot was empty. I can see why. Happy to go to one of the other many dispensaries we have that discount their flower 😁.Edit: This policy has since changed.
Sydney was such great help. Great store
Not too impressed with this dispensary or the products offered, concentrated drops and vape carts were talked up to me but just didnt have the effect I was seeking, I am hooked on Trulieve TRUPODS for vape and the FLOAT vape from Surterra Wellness.as far as sublingual products go Growhealthy and Surterra do it best,and flower...... i enjoyed my Balador prerolls a bunch!But overall id rather go to a one stop shop like Trulieve, Growhealthy Or Surterra.Not saying I wont be back, just not a stand out place for me as a consumer.FANTASTIC CUSTOMER SERVICE!CHAMPIONS OF HOSPITALITYrebrand this place and make it less confusing.
I travelled all the way from sarasota to shop at this fluent specifically because my friend recommended it, and it did NOT disappoint. not only was the space beautiful, but the wait was not long at all, and my bud-tender (Will) was nothing but kind and informative. they are very aware of the products, and discounts, and the products themselves are labeled very clearly. even with all of that, Will made sure show each of my products to me and make sure it was exactly what i wanted and needed! i will be back, no matter how long the drive. the selection, price, and customer service is way better than other dispensaries around me. if you are unsure about what qualifies for a discount, maybe just ask, and they’ll let you know. very honest and knowledgeable.
Consistent supply of products coupled with an easy express ordering system makes for a faster dispensation. The rewards program is on par dollar for dollar and has saved me more than once when low on cash!
Horrible Customer service. Literally told us he has cameras and saw us waiting for 15 mins in the lobby without anyone greeting us. Won’t be back to this location.
Great place! Employees are the BEST!!! Very knowledgeable about their product. They offer excellent discounts. Wish they had a place in Brandon!! No matter, will definitely go back.
Great product and best customer service There flower is Good quality. They have good information very helpful and patient with any questions you have. Thank you to James for always helping me with my questions. 😃
Awesome staff clean and upbeat place. I didnt feel pressured to spend a 1000.00 bucks like some other places I know TR__L___V_ not saying any names or anything, but on the real definently would and will recomend to all my friends and people I meet.
Emily was a huge help. Super friendly and knowledgeable! Will be back for sure!🖤🖤🖤
Great service and prices, I am treated very good when I visit Fluent, the staff is very helpful and friendly, I would recommend this place to anyone.
I LOVE fluent south tampa!!! no other place has the ice water extracted melts; they’re pushing the envelope on what a dispensary can bring to the table. the branding is amazing, you can tell they have put a lot of time and effort into packaging their products, but the quality is AMAZING too! if they’re out of what i wanted that day, they will always have something for me- never walk away disappointed. the selection is wonderful and diverse there is something for everyone! the staff is so knowledgeable, and you can tell that education is at the forefront of the company. the budtenders are aware of how the medicine will affect some people and always share their knowledge. i can’t recommend this place enough!
I love coming here! Close to work and I can come in my lunch break. The staff is amazing and the products rock!
Excellent product, and slow, inefficient workers. Be prepared to wait 20 minutes if there is only one person in front of you - I’ve waited 45 minutes with only three people in front of me😬. Excellent product if you have the time to wait, but go to Vida Cann if you’re short on time.
First time discount does not apply for flower. Flower smells decent but the herb is a bit too dark for my taste. And you get a vape BATTERY for your first time in store... No vape, just the battery. But, on the bright side, I can use my first time discount whenever they decide to allow the discount on flower. That being said, the flower is TOP NOTCH and I will be going again. Hopefully I can catch some Durban Poison next time
First time customer running late and Fluent was only shop open longer then the others. Was helped by Mariella who made the experience quick gave a great first timer discount.
I highly recommend this new dispensary. Very clean, they answered all questions, friendly staff. Stop by and check them out. Youll come back
Have been a few times already because it is closest but I usually get stuck waiting a long time to go in. On top of that they only have a strain or 2 of flower and always around 50 dollars. For the price and by the time you are done waiting you can drive to a better dispensary farther away for better and cheaper.
Nice and all but really? No discount on flower? No shatter no resin no nothing
Staff are very friendly and knowledgeable!!!! Highly recommend!!!!!!!!!
Sorry everyone I changed my mind, Fluent is hands down the best dispensary in the entire Tampa Bay Area! Disregard all of the other negative reviews I made from all the different accounts I made to spam them.
Excellent service & MMJ products! James S. is a really great med/bud tender there with great knowledge on all the products! I highly recommend FLUENT!!
I came in for the first time today. The entire staff was friendly and eager to help. Also, they appear to be practicing great COVID-19 health and safety compliance. (Because we should all stop touching displays on shelves everywhere) Grace took great care of me from start to finish and you could definitely feel her passion for the incredible products. So far I have enjoyed the CDT cartdidges Baldor/Subra and subra flower . I look forward to my next visit. Thank you again for being clean, prompt, friendly and knowledgeable, Grace!!
Great customer service . Friendly as always. From my first time with Pearson, to my visit today with Nelson.
Awesome staff and Great service. James and everyone is very knowledgeable and willing to explain. Thanks again for everything Pearson.
James S. Is the man . Very knowledgeable about everything i could possibly ask. Definitely coming back .
Excellent customer service, super clean and modern facility, and great products! What more can you ask for!? Shotout to James S! Youre awesome!
Had to write a review with all the bad ones. Best prerolls ever. Cant speak about how it was before but maybe they made an adjustment because the sativa prerolls I got here were the best EVER (and that is saying something)
First off beware the pre-rolls only point 7 gram. And also rolled with loose leaf of poor quality. Service is slow and an informative. Terrible dispensary I will never go back
Shaun was rad
Loved Fluent and James S.Very knowledgeable and professional!!!Highly recommend them!
Great staff and great products!
Because they are awesome and I found 40:1 cbd vapes. Yay i got all my vapes and flower in one stop. Awesome service too.
Great product, knowledgeable staff
Great products, customer service, and quality! Wont go anywhere else
You do not discount flower for first time patients, this is kind of ridiculous. Heading to Trulieve for a real first time discount.
Flower tested positive for mold.
Cartridges suck, product Don’t smoke well at all. I don’t recommend...
This is hands down the best dispensary in Tampa
WOW!! By far the most ridiculously priced dispensary Ive been too, could not justify making any purchases
Terrible customer service. No first time discount on flower.
Great product great people
Terrible customer service, low selection of products terrible and inconsistent products.
John was awesome!!
Coo col