Ive been looking for a new/newer car for a few weeks now. I knew that I wanted a Mazda based on just the history they have when it come to quality, attention to detail and reliability.I previously drove a Nissan Murano SUV due to just the rear seating space and cargo area. Next to an actual truck, I hauled a lot of furniture in that thing. I say that because I was set on getting a newer SUV until I saw this Mazda3 hatch.While it isnt an SUV, I didnt feel claustrophobic during my test drive and while it would best impossible to throw furniture in the the back, I enjoyed the compactness and overall ride experience.Abdul was a pleasure to work with. He was waiting to assist me as soon as I arrived. We test drove a blue Mazda3 hatch and I instantly feel in love with the ride and overall fun I had driving it. Abdul definitely knows his stuff and thoroughly explained all of the inside and out features. I think the fact that any outside noise was non existent an driving through bumpy roads was not even an issue helped sell this for me.I then saw the soul red model and knew that was the one!Though I waited for some time going through approvals and financing, Abdul was a pleasure to work with. He offered me beverages and even pizza while I waited. At that moment, I definitely felt more than just a customer walking in to get a potential sale from. Thanks to Abdul, I will be getting an air fryer too!This is my first ever Mazda but my experience over the weekend has made me a customer for life!

We walked into Westshore Mazda the place is elegant and we are quickly greeted. I would start off and say that Derrick Bensch our salesman at Westshore Mazda, he had great customer service, he really knew how to talk to people and make them feel welcome. He was very nice and not pushy at all! He even showed me how to use all the features and set up my phone. I was treated professionally, quickly and respectfully by everyone there! Derrick went above and beyond to make sure everything went as smoothly as possible. I would highly recommend contacting Derrick for your next vehicle purchase!! Excellent service Tampa Westshore Mazda.

Huge thanks to Walter and Sammy. Got a better deal compared to other dealers in Tampa and st.Pete. Finance manager who helped me with paperwork was nice and very helpful. Couldn’t be more happy with the purchase. Red carbon cx5 was very hard to find and I’m glad I found it finally. there was some microfiber dust on the dashboard when I picked up the vehicle today. Do understand they are very busy this weekend. But overall would recommend to family and friends.

If you are considering a new car, go here. We visited as a walk in last Sunday and we were immediately helped by Abdul. He was super friendly and sweet (and model-level gorg). We told him the car we were interested in and he pulled it up for us, walked us through all the features of the car, and sent us on a test drive. When we came back it was just a matter of financials. It obviously takes a while and Abdul kept us updated throughout the process. Everyone we worked with at this location was professional and easy going.As for the car, I literally tell myself (and anyone who will listen) how much I love my Mazda. It is beautiful and such an upgrade from the Jeep Patriot I was driving.Again, come here if you are in the market for a new or used car. Beautiful building, beautiful cars, and an awesome staff!

This was the best customer service I have experienced at a dealership. We were treated like family from the moment we stepped in. Left with two great vehicles with amazing deals! Thank you Carlos and Miguel l for welcoming us into the Mazda family!

DO NOT do business with them, they are an extremely unethical and unreliable car dealership. I drove from Jacksonville to buy a car and all four tires starting coming apart on the way home. This was suppose to be a “pre certified” vehicle, It clearly was never inspected properly, if at all. I took it to a repair shop and the guy told me all four tires needed to be replaced and that I’m lucky that none of them exploded on the drive home. After repeatedly contacting and being ignored by timo Fitzgerald (the car director) he rudely told me it’s not their problem because they “inspected” it.

My mother was looking for a car to replace her Tundra she sold. Carlos R. greeted us and took care of us right away during a thunder storm. He worked quickly and was able to get a deal for the right car she wanted. I am also thinking of returning to get myself something from Mazda!

Awesome service provided from arrival to departure. Patrick kept me informed of all service status. Previously a long time customer of Wesley Chapel. Will make this my new location. Also ran into my old salesman, Miguel. What a great team. Keep up great work.T Nelson

I was hesitant about taking my Mazda in for service to this new dealership after a bad experience with the last service manager last year. But they completely changed their service staff and all of the old crew is gone.I took my Mazda in for service to fix my rear power windows because they were no longer functional. They stopped working after my doors got flooded last year because the door drains got clogged over time. Who knew this can be a problem with car doors? But the repair cost at the time came out to be more than $900 for the doors only and the window fix was an additional $400. I asked the service manager if he can be flexible on the price and give me a discount because $1300 was too much for me to pay. He was rude and obstinate and had an ego problem and refused to be flexible on the price. So I only fixed the doors and left a bad review at the time.One year later, I figure it is time for me to fix the windows again since I could not roll down the rear windows for a year and I’m spreading the cost over time. Once I saw the service team had changed, I thought I’d risk it. They diagnosed the issue and found there were 2 problems happening at once. One was the master control switch on the driver’s side door. And the other were the two motors in both rear doors. Each was $300. I asked if I can only fix the master switch and not the motors. But they said leaving the motors broken would cause more issues down the road. The total of the parts and labor after taxes, since it was about 3 hours of labor, came out to $1400. Once again I asked for flexibility on the price since I could not pay more than $1000. The service manager was willing to bring down the total cost after taxes to $1080. I was willing to go this high.If you too had a bad experience with Mazda from a year ago or earlier, I would suggest visiting them again because the entire service crew has changed. They all have a good attitude, they are respectful and are willing to listen, they do a thorough job in diagnosing issues, and they are willing to work with the customer to arrive at a price that is reasonable for all parties.I will be going to this new Mazda dealership again for my Mazda service needs.

I had found a car via Trucar. I contacted the dealership & was paired w Derrick. We got me home in a meeting 2015 civic w $0 down in jus under 2 hours. I can’t believe it, I’m happy & the team really took great care of me!

Hussein and Walter were great. Did their job professionally and respectfully. Absolutely fantastic at accommodating me each time I walked in, however late it was.

I had a great experience at Westshore Mazda. Miguel and his team did everything they could to make the deal and I’m in love with my new car! Building is beautiful as well, brand new facility. I look forward to working with Miguel for many years to come. Thanks guys!

I came once then I left. Next day a sales woman Lauren Silva called me and was very helpful. I explained my situation and I bought a brand new fully loaded Mazda CX-5 for my girl friend. Thanks for everyone!

Just bought a third Mazda for our family from Carlos at Westshore Mazda! (He’s a wizard, Harry!) He gets you into the car you want at the price you ask. I don’t know how they work their magic…I just know they are straightforward, don’t waste your time (no spending all day haggling), and have great warranties, too! So far, two of my sons have gotten their cars from him…and now, I have, too. I thought, for sure, I would be too upside down on my trade in because of mileage…but Mazda gave me more money for my Honda Grand Touring CRV, than Honda was going to give me! That speaks volumes! Great payment, beautiful new car, better gas mileage and better warranties…it makes a difference. We have now bought three cars from Carlos…there’s a reason for that. He’s honest, true to his word, and works with you to make sure that you’re happy with your car AND happy with your payment. Now, extended family is going to him, too. I can’t speak highly enough of Carlos and Westshore Mazda…and all they have done for my family. Just go see him…you’ll understand why.

This dealership team is absolutely excellent! The sales service and overall communication throughout the shopping/buying process was spot on, accurate, always very friendly and professional. I highly recommend this dealership.Great job, Mike Grant and Steve Hurt! We will be back.

I recently purchased a certified pre-owned Mazda 3 at Westshore Mazda, and I couldnt have had a better experience! My sales consultant was Walter Chavarria, a friendly, informative, no-pressure professional who made my car-buying experience the best Ive ever had! Additionally, everyone who was involved in the sale, from the internet sales manager to the financial manager were friendly and professional. You will know you are at the right place to purchase a vehicle when you walk through the front door and are greeted by a member of this fantastic team! I highly recommend Westshore Mazda if youre in the market to either lease or purchase a Mazda, and be sure to ask for Walter!!!!!

Jaafar got me first, and completely worked out my numbers so I could walk in and trade fast. His brother Hussein and finance man Moe wrapped it all up for me. I felt welcomed, not pressured. This makes it within my top 2 favorite dealerships with all my recent car purchases. I highly recommend this brotherly tag team!

Absolutely amazing group. They will move mountains to get you into your dream car. 10/10.

The new facility is beautiful. Beats the trailer for sales and using some other car manufacturer’s service bays. In and out quick. Overall very satisfied. Josh did a great job!

Bret Stone met me outside and asked me why I was there and then led me inside gave me options of seating and showed me where the beverage were and then took car of my car. My comfort was his first priority then my car. Which I very much appreciated. Most places you have to go to Service Advisor they don’t come to you.

The car salesman Muhammad was great from start to finish. My husband and I never felt pressured from him even when we changed our mind about the car we originally went to see. Muhammad ensured us he would help us get the financing that we were comfortable with for a newer car that I did not think we would qualify for. Again thank you Muhammad for staying late and working with us to get a vehicle that we really wanted.

Purchased a new CX-5 ! Adrien was great! He helped out from start to finish and has continued to follow up with me to make sure I am happy and satisfied with my purchase ! Definitely recommend stopping in and talking with Adrien if you are In the market for a new vehicle! He will make sure you are happy and get what you are looking for !

Abdul was absolutely perfect to me and every wayyyyyy. The highest customer service I have had in a long time.Really. Made everything very easy. Got me to my payment. Ask for him, your welcome.

One word, EDUARDO. He was extremely knowledgeable, polite, and friendly, he was upfront and honest about EVERYTHING involving my vehicle. I purchased a pre owned 2018 Honda Civic and I absolutely LOVE it. The dealership and service is amazing.

Everyone was super friendly. Abdul made me feel comfortable about purchasing a vehicle from them. He explained a lot about the vehicle I purchased and made sure I felt comfortable with the features. The financial guy, Moe, was super nice and informative!! Overall, great experience!

Great service! I loved the video of the inspection of my car.

PERFECT car buying experience! We just purchased our first Mazda from Westshore and we live in Gainesville. It was well worth our time and I can guarantee it would be worth your time as well. The entire staff was excellent but I have to give a shout-out to Adrien for providing the easiest car buying process ever. He was informed, quick, and professional. The next time I need a car Ill be making another trip to Tampa and hoping that Adrien will still be there!

Went in for an oil change and got charged nearly 500.00 for extra services that I did not approve nor ask for. Luckily they sent me the receipt before job was completed and I was able to stop them before they went off on their own and charged me.Second one is I requested a quote for a trailer hitch and installation for adding a bike rack and was told it would be over 1,000.00 for parts and installation. I cant recommend enough never to purchase anything from here. I am happy with my Mazda which was purchased in North Carolina but i have no intention of ever coming to this place for a Mazda or any type of service.

I Love My new 2021 Mazda CX-5Thanks Abdul, Timo, Mo, Renee, and the GM Steve at Westshore Mazda for helping me throughout the car buying process!The Team at Westshore Mazda on Dale Mabry made the buying process very easy and never pushed me into getting something I didnt want. They were able to help me find the perfect car with all of my wants and needs and answer any questions I had which were a lot.The team is truly there to help serve their customers and not worried about their sales commission. They are opening a beautiful store in the next week so go check them out if your looking to Lease or buy a new, pre-owned or used car! They are the best!Michael Dervech

Carlos Rosa was my sales person and he was very professional, patient, knowledgeable and made me feel very at ease when purchasing my new car on June 28, 2021. I will definitely recommend him for my friends and family to purchase a car from him. Thank you, Theresa Rich

Had a great experience Ben was great even came in on his day off!!! However Jafar stole the spotlight. Talked me through everything, he beat the competitors price and then for the grand finale got me a lower interest rate than originally quoted! If you go ask for Ben and Jafar you cant go wrong!!!!

This place seriously needs to invest some times into training their salespersons as they come across as rude and pushy!This guy named Raymond was a clear example of who I do not wanna deal with ever!I would take my business elsewhere since I felt very unwelcome and disrespected by this guy!

Bring your trade in here!!! They got me a great deal to trade out my car, totally beat any other dealership in the area! Salesperson Ben Velez and finance manager Luis made the experience an exciting one for us and were very helpful and detailed from beginning to end. Shoutout to the managers Jaffar and Timo who got us both a great deal on my new car and on my trade in! We were also personally assisted by the General Manager, Steve, who was extremely helpful and made us excited to be new Westshore Mazda customers. Best and easiest dealer experience I’ve ever had. Thanks for the great and personal service!

This dealership is great! They have the best employees and have a nice and clean place. Theyre employees are very nice and respectful they ask to get you food, water, etc. And are always willing to make a better price for a vehicle you want! Mazda has some of the nicest vehicles Ive seen and are very smooth to drive.

I went in to buy a Mazda 6 here a week ago and had a great experience for a first timer. Everyone was super kind and wonderful. Adrien Henao was the sales associate that helped me out and he was amazing. He talked me through the whole process and explained everything very well. I highly recommend him to anyone looking to buy a car at this location.

The people at this dealership are friendly and helpful. The service waiting area is clean with huge windows into the service area so you can clearly see work being done on most cars.The only hiccup in an otherwise perfect service appointment was they were short mechanics due to the usual Covid problem.The upside is there are multiple dealerships sharing the same concrete so it is an easy walk to the lunch counter at the next showroom and cars to look at and complimentary coffee.

Westshore Mazda worked me in at a different time on the day of my service. Patrick worked with me to get my car finished promptly. Thanks again. Ill be back for my next service

Absolutely amazing experience with the folks at Westshore Mazda - Adam Challacombe, Eduardo & Steven Hurt (the General Manager) were super courteous and helpful. They were welcoming and fairly accommodating; Unfortunately, I couldnt drive away with a vehicle due to personal reasons, but they were understanding enough to help me with the process and respected my decision to not purchase the vehicle in the end.Hopefully, my next car purchase will be with you folks!

Thank you Miguel for the awesome time! Love the Mazda 3, and I had a great time testing it out, and purchase was easy. Also that docupad mad it sooo easy to do all the paperwork, quick and easy!

I Bought a new Masada 3 and I love! My sales representative was Derrick and he made the experience very easy and helped me out a lot with choosing the right car for me. He was very knowledgeable and made things lot quicker and smoother. I’m extremely happy with his service I would recommend him and Mazda Westshore dealership 100%

Salesman, Harry, did everything he could to help. However the overall experience was frustrating and unprofessional and it still hasn’t ended even though I picked up my car almost 2 weeks ago. I was sent a survey I filled out honestly. Once the sales manager received the survey he actually tried to punish me. I was offered a gift card for the issues I was having, and tried to cancel my new car detail bc they never detailed it when I picked it up. The sales manager took back the gift card because he said I slammed them, but was forced to honor the detail because the car was never done. I could care less about a gift card, but the the lack of customer service and professionalism was stunning.

Had a good experience prior to my car purchase. Enjoying my car so far. They gave me a fair trade in value . I Had some issues (not with the car) that I needed assistance with . Customer service was great prior to the purchase. Post-purchase not so much. I left messages, with no follow up call. When I had to call in about my issues, Abdul answered the phone both times . He was very nice and professional. I wish I wouldve had him as my salesman .

I had an extremely pleasant experience buying my first brand new car with Carlos. From the moment we walked in everything was straight and to the point and Carlos made the experience as easy as possible. And of course I have to mention how beautiful their brand new dealership is! 5 stars all the way

If anyone looking at these reviews believes for one second that a car dealership could ever get even one 5 star review, they are naïve! The 5 star reviews must be employees. I just bought a car there and was deceived on several counts. First, they didnt want to honor their own offer through TrueCar. Had to show them the offer on my phone and they still gave me a hard time and only gave me a portion of the promised $3000 dealer discount. Then they tried to reduce the promised offer for my trade. Dont get fooled with how they juggle numbers with the sales tax offset from new car tax amount. Educate yourself! And then theres the $2000 dealer add on for the Westshore Advantage. Bunch of nothing for $2000 and no they did not mention this in the original offer. So after a long stressful 3 hours I was confused and tired and accepted their final offer?? which ended up being $2000 more than I expected to pay when I drove the 2 hours to get there. Only good thing is that the front-line rookie salesman, Adam, was very knowledgeable about the vehicle and nice. Good luck people. Ive always bought my cars at Carmax and I regret not going to them.

My purchasing experience with Westshore went well enough. After weeks of research, I walked away with what I know to be a good deal on a new 2021 CX5. Save for the fact that they bake a $2200 dollar Westshore Advantage fee into every car they sell. Make no mistake, its just a way for them to make a few extra bucks while advertising their inventory as priced to sell. Regardless, I wasnt going to buy a vehicle with the Advantage plan attached. So, after an hour or two of back and forth, they knocked $2200 off the sale price, and offered me the promotional deal I was quoted over the phone. All things considered, everyone at the dealership was very friendly.If things had stopped there, Id give a five star rating. The car buying process is it what it is. Youre gonna have to fight for your money wherever you go. What I appreciated from Westshore, was that they were respectful of my stipulations and inquiries throughout the negotiation process. Unlike other dealerships I had been to, they didnt lowball me on an initial trade in offer, and made concessions where they knew they had room to.So, why a 2-star rating? Well, its been over a month since I paid nearly 30-grand in cash for a new car, and Im still without an updated registration. My tags expired weeks ago, despite the fact that I was promised itd be taken care of by my renewal deadline. Westshore charges a mandatory $400 fee to handle the filing digitally, which they outsource to another automotive group. So, weeks later when I call in asking for assistance, they give me a phone number, and ask me to call the agency on their behalf. Talk about a slap in the face after spending so much money at their dealership. Never mind the fact that they charge you to do the paperwork themselves.So, intent on preventing myself from being pulled over, I call up the agency myself. They promise to get things taken care of, and overnight the tags. A week later, wouldnt you know it: Still no tags. Today, I called up Westshore to explain my situation once more. Believe it or not, they tell me to follow up with the agency on their behalf. Go figure. So, I ask them to resolve the situation for me, and I get passed off to a voicemail. So frustrating. Heres the kicker, I begrudgingly call up the agency, only to find out they never actually overnighted the registration.Long story short, I spent $30k on a new car from Westshore Mazda, and its me who ends up doing the legwork.

This is a great place to buy a new or used car. Everyone is really good and professional. Abdul was awesome! He helped me with my purchase, and I was very satisfied. I highly recommend this place!

Carlos was amazing! He helped my family and I with our new Mazda purchase and made sure the process was smooth. He took time to show me the CX-5s features, Mazda app and made sure it was detailed and washed beautifully. Were really happy this was our first and only stop! Thanks to Carlos and everyone at Westshore Mazda!

Came in for an oil change, left with a new car. These guys are great at what they do, and they were super helpful getting me the best vehicle for me.

I was able to get an appointment and get in the same day. Then the job was finished more quickly than I expected.

Great experience for a first timer everyone was super kind! Shout out to the sales representative Miguel!! He kept it 100 with me and was great overall. I was able to leave with my new 2021 Mazda turbo and I couldn’t be any happier Thank you again Miguel for making it happen, you’re the man!!!

Hussein Harake was nice, not pushy and knowledgeable. Made my experience easy and pleasant.

I can’t thank service advisor Josh R. enough for helping me out when my Mazda CX-5 went down Thursday. I was not having luck with AAA, nor was I having luck with Tyrone Mazda, as well as Coast Mazda; both dealerships refused to help me or make an exception to squeeze me and look at my car. I was told by one dealership the following Tuesday and the other not until October 11th/12th. Josh R. Took the time to understand my needs and concerns and how much having a car to be able to get to work meant to me. I don’t have anyone else I can rely on. Not only did Josh help me in a jam, but service tech Adam fixed my car in such a short amount of time. It didn’t dawn on me before that my Mazda CX-5 has had the same issue before. Oil pan sensor failure. When I first bought my car in 2018, countryside Mazda didn’t know how to fix my car and had it for over a month. Adam was able to assess the situation quickly and repair it. I’m so thankful for Josh R, and Adam for their help!!! I will no longer patron the other Mazda dealerships after being blown off. Thank you again!!!

Will was just awesome! He worked so hard and got me an amazing deal! I came in to check out a used vehicle with pre approved financing and these guys worked with the lender and got me a rate 4 points lower!! That was better than the APR I got approved for for a new vehicle! They made sure I got the deal I wanted. I feel like I need to bake them cookies or something!! Thank you for a wonderful car buying experience!

Carlos was our salesperson and to tell you the truth he was the best! He was very helpful and very attentive. We are very happy with our vehicle purchase. Thank you Carlos for all your help.

Received the best service at WestShore Mazda went to many Dealers they did what others could not.

I had a great experience with Westshore Mazda - thanks to Abdul and Edwin for making my CX-5 purchase an easy and pleasant one! Abdul was great at communicating before and after and was super helpful while being low pressure. I feel that I got a fair price on both my new car and my trade and would highly recommend this dealership.

Miguel did an amazing job, he was very quick, understanding and gave us a great deal! Id definitely recommend this dealer to friends and come back again in the future! Westshore Mazda ROCKS!

Awesome! Worked with Carlos Rosa and gave him the price range I was comfortable with both for monthly payments and what I wanted to be at for my trade in value. Never any pressure felt and got me in both the comfort ranges I needed to be in. A refreshing experience with such a big life decision. Cant wait to see the new mammoth building that is near completion when I bring the car in for service and hopefully minimal warranty work.

Westshore Mazda has always gone above and beyond! My brother initially dealt with them, so when I was looking for a car, Carlos Rosa was the first person I went to see. Sure enough, he got me into a great car at a great price and was very willing to work with me and not be pushy. He made sure I knew every inch of my car before I left the lot! If youre going to buy a car, go to Carlos! Hes the absolute best salesman I have ever dealt with in my history of car buying and shopping! 10/10, HIGHLY RECOMMEND!

After having a not to great experience with Tesla Dealership and treated poorly and not having the time to shop around and always receiving email, phone call and text from Westshore Mazda, I decided to take the day and make the drive to see Mr. Rosa at Westshore Mazda and the minute my son and I drove in to the dealership we were approached immediately with a welcome to Westshore Mazda, it already felt great. I met Mr. Carlos Rosa and he immediately showed mearound he was very pleasant, professional, outgoing and informative. He asked me what I was looking for, price and what payment I was looking to make and my likes 👍 Im really impressed and left with my dream car at a great and reasonable wanted price! I give a 5+Star to Westshore Mazda Dealership and Mr. Carlos Rosa for their great sincere workmanship, professional leadership, stewardship and excellent service. Thank you for making my day and my beautiful car. I will recommend Westshore Mazda 100% and ask for Carlos Rosa!

I purchased a car in April from them and it’s has been nothing but an absolute nightmare getting the paperwork they messed up all straightened out. They have spelled my name wrong on every single piece of paper they have ever sent me, they have also filed the wrong paperwork multiple times resulting in a need for multiple temporary plates for my vehicle.Their customer service is horrible! Empty promise after empty promise. I’m currently waiting over an hour for a phone call back. They said they’d call me back in 5 mins. I’m constantly chasing people down to get my temp plates, the correct paperwork, or anything done correctly. This entire dealership is inept.I’ve never been more unhappy dealing with a group of people in my entire life. I wish they would just do their jobs correctly so I don’t have to call them anymore. It’s MONTHS and I still don’t have my actual plates. These people cannot be trusted to do anything correctly. Save your time and money and buy yourself a car from people who know what they are doing!!UPDATE : The car cannot be driven until paperwork is updated which can take weeks. These people sold me a car that I can’t even drive at the moment because they messed everything up so badly. Didn’t even offer me a temporary car to use while I wait weeks for my plates. I have no car to use now. STAY AWAY FROM THESE PEOPLE. THEY ARE CRIMINALS.

Great dealership with a very good staff. Bought a new Mazda 6 a few days ago and had nothing but a good Expierence and they made the process very easy and smooth. I will definitely buy another car from here. Thanks !!!!

I’ve had my eyes on a new Miata for quite some time now. I’ve owned and still own one of the older generations. I inquired for one that they had for sale and Carlos reached out to help me. I had a certain payment in mind and he fought hard to get me as close as he could. If you want a great deal, go to Carlos. Great salesman and great dealership!

AMAZING Service!!! I can’t say enough good things about this dealership and their amazing team. Carlos made my 1st time purchasing a car so easy and stress free!!! 100% recommend going to see him for your next car. #CX5 #RollingThunder

I will forever be grateful that i went to this dealership. my intentions of going in wasn’t on the positive side, i wasn’t confident nor was i really excited, but i needed to just talk to someone get the right idea on how to do this whole buying a car thing. i just wanted to know where i stood, if i was even able to get a car or not, what would it take. Miguel was truly an amazing person and salesman. me being 22, lost on how to do this kind of thing, also picky, and very indecisive, he worked w me the whole time, he didn’t sugarcoat anything, he told me how it is, but he also agreed w me and understood, and was personal and he listened to me. also his co workers, they actually heard me out, listened to my situation, provided me w the best information, and at the end i was put in something i was truly happy w. i left feeling accomplished and proud of myself and i also left feeling relieved that there are good salesman out there. w me having sales experience in a different industry, being treated good really makes a difference. thank you miguel.

Really professional environment and Adam was amazing to work with on getting me into a car made the process so easy

Salesman Abdul was top notch. Unfortunately though I was misled about financing, not by Abdul, and my new mazda turbo cars are having issues with burning more fuel than my wifes v6 awd large suv and trying to get in touch with Mazda USA is impossible

I appreciated getting the video so that I could see what was wrong with my car during the inspection. I also appreciated not being hounded to buy a car while I was there.

Im impressed with the professionalism of my sales agent Carlos Rosa and most especially with the Finance Director Mr. Moe Fahda.Id say it was a smooth transaction!Kudos!I never felt this kind of treatment from my former Courtesy Nissan dealership!

Found a gently used Mazda 3 on their website with very low milage and very clean at a decent price. I visited the dealership and decided to buy the car. The dealership was very pushy with their added value package that included things like scratch resistant protection, nitrogen for the tires, and roadside assistance (I already have roadside through my insurance company), and a couple of other things that werent useful for me. This would have added $2000 to the total cost of my purchase. I politely declined and they werent happy about it. We completed the sale and then on my way home from the dealership, the gas light and the check engine both came on. I called my salesman and brought the car back so that they could at least provide me with gas. Unfortunately the service department had closed for the day and I needed to bring the car in the following day for the check engine problem. I brought it the next day and I was informed by the service person that a part would need to be ordered to correct the issue. I had no problem with that. I left the car in there possession for another normal workday and through the weekend. No updates were provided to me on a time-line, no phone calls from the salesman to see how the repair of the new to me car was going. I purposely waited until 3pm on three separate non weekend work days to call them and get a status for the work being done. 5 days after I purchased the vehicle, I pick up my new to me car with no explanation or paperwork of service accomplished. Although, I did ask for and received the paperwork before I left. The service person printed the paperwork, handed it and my keys to me and walked away. No thank you, no have a nice day, no thanks for being a our NEW customer or anything. A week has gone by and I havent received any follow up calls about the repair or my level of satisfaction with sales or service. Ill say that I feel like I found myself a great car for a decent price. From my personal experience, I feel no one cares about customer satisfaction at that location. I would prefered to make a purchase elsewhere in the future and will not be recommending this location to any of my military work friends. Thank you for reading and hope this helps.

Adrien Henao has a great personality. He is very helpful and very knowledgeable in what he does. I would definitely recommend anyone who needs a good customer service to see him.

If you are thinking about buying a Mazda, you HAVE to come to this dealership and ASK FOR ADRIEN HENAO!!! I was interested in looking at a Mazda CX-5 and the process was a dream. I did not feel pressured to make any decisions and he was extremely respectful and knowledgeable in answering any questions I had. Im not sure if its because Im a woman, but in the mans world of car sales I was always uncomfortable and felt taken advantage of with my previous auto purchases. I had a bad experience at another dealership so I was hesitant to walk into another possible similar situation, but I am so glad I came to Westshore. Adrien greeted me and from the start I could tell he genuinely wanted to help me with exactly what I was looking for instead of seeing me as an opportunity to make a sale. He gave me multiple options along the lines of what I wanted, and when I said I wanted to get one more quote from another dealership he didnt try to push and close me. He said he completely understood as it was in my best interest and after hearing that I made the best judgement call of my life and went with him! He is the most honest salesman Ive met who seriously wants the best for his clients. I cant emphasize or stress enough how much I recommend coming to this dealership and working with Adrien. I am so thankful for him and the incredible experience, and will continue using Adrien for any and all future car purchases. 100/5 stars!!!!

We had an excellent experience leasing our CX-5! Carlos did an incredible job getting us in the car we wanted at the price we wanted. I highly recommend this dealership and Carlos; it was a 5 star process thanks to Carlos’s professionalism!

How do I start to tell you that if your going to buy a Mazda it has to be from Westshore Mazda and you have to ask for Carlos Rosa. My family and I had went to a Mazda dealer in Brandon and because of the poor service we received we decided to go to Westshore Mazda and this was the best decision we made. Going to Westshore Mazda was by far one of the most wonderful car buying experiences I have ever had! Carlos and his team treated my family and I as if we were part of their family. Mind you we had previously had a horrible experience at the OTHER place so, we were apprehensive but, Carlos and his team treated us with respect and professionalism. What impressed me the most was that because they are under construction they are working out of a trailer but they treated us as if they were working out of a new building. Under those pressures and conditions they worked flawlessly and rolled out the red carpet. Carlos and his team made my nieces first time car buying experience very pleasurable she got the car she wanted and at a great rate. I have always been a Toyota guy but, Carlos and his team have converted me so, my next vehicle will be a Mazda. To the owner of the dealership Carlos and his team deserve some type of recognition for the outstanding work that they do under all the adverse and uncertain conditions that they face. Westshore Mazda is number One in my book and I will let all my friends, family and social media followers know that if they are in the market to buy a car, they need to go to Westshore Mazda and tell them Dan(Pops) sent you!

After going through a negative experience in a different dealership, Carlos Rosa saved the day. He worked with my schedule, was professional, was willing to negotiate, got me a great rate, and now I have my first car and I’m in love with it. He got my car detailed and was detail oriented to make sure my car was looking perfect. Overall I had a great experience and I truly appreciate everything Carlos and his team did for me.

I bought a 08 ford expedition from them. they sold it to me with a bad transmision in it. never got to test drive it because it was in the shop both times i came to see it. they said they couldnt hold it until it came out of shop so i could test drive it only way was to buy it so i did. now they wont fix the problem. i will never buy from them again.

At the end of the day the dealership got to where I wanted to be on the used vehicle I purchased. That being said it was an aggravating road. Wasted a trip 2 days prior to get my vehicle appraised. Just to have them call me the following day and spend most the day talking to them about the deal. We come to an agreement and have everything handled over the phone. We make an appoint and I expressed that I will be pressed for time since I don’t live close and I have kids and a life. I get there and it takes over an hour to finalize everything that was already finalized. Then everything is done and I leave. I get to my daughters hockey practice 45 mins away and get a phone call. They forgot to put my tag on the new vehicle. Then ask if I can come back. Mind you that would be my third 45 min trip down to them. Luckily they drove to me since it was their mix up. What a process!

Will helped me and my sister for her first car! He was amazing and saved us so much money! Definitely go to Westshore Mazda and ask for Will! 100% recommend.

Just bought the car I was searching for. I worked with adrien Henao. He was so friendly and willing to get me what I wanted. He did an amazing job getting me into the car I wanted at a great price. 10/10 recomend.

Today I had the pleasure of meeting and working with Carlos, who facilitated my purchase of a beautiful Mazda 6! He was extremely knowledgeable, and it was evident to me that he takes great pride in what he does. I especially appreciate his integrity and transparency about all aspects of the buying process. Im so glad Westshore Mazda was my first stop and that Carlos came out to greet us. He was truly a Godsend.

I’m extremely please with the service provided by the dealership and the sales representative Derrick Bensch. He was very knowledgeable and made the experience very smooth and pleasant. Excellent service from everyone involved in the transaction. I recommend this dealership and Derrick Bensch as your sales representative.

Adam was amazing I love how helpful he was

Great group you have there 😊

I had a great experience buying my first car here. Rick Haynes was very easy to work with and very knowledgeable about my new CX-5. They were under construction but I’m excited to see the new building! They made sure I had a full tank of gas and my car was up to my standards. I would definitely recommend Rick and Westshore Mazda to a friend

This location has amazing customer service and very experienced employees, they were helpful when I purchased my car!

Came for an oil change and walked out on a brand new car. Thank you Carlos Rosa and all the staff! You made the process easy, kept it professional at all times, and made me feel at home. Thank you again for your help!

Abdul was very helpful in helping me purchase my new vehicle. Im glad I went to westshore mazda

Derrick tried to pull a bait and switch on me. Not trustworthy at all. I recommend Mazda of Wesley Chapel instead. If you do make the mistake of going to this particular dealership, work with Ben.

Carlos Rosa was outstanding! Work with him if you can!!! He went above and beyond to make sure I was getting the perfect car that matched what I wanted at the price point I wanted, without being pushy about buying from his lot specifically. He really gave me the time to get to know the car well and was honest about how it compared to other brands, the good and the bad. I have never worked with a more understanding and NOT PUSHY salesman in my life. Recommend him 100%.

Love coming to this place!! Miguel was the one that helped me out when I was getting my car and the whole staff is amazing!!!! Will be getting service done there and no where else

Adrien Henao did a very good job assisting me with purchasing my new Miata.

Really disappointed after buying a car here. First, I was told a cargo cover would come with my CX30, but after I bought the car I was told it was not standard and I would have to buy it separately. Generally I research as much of this stuff myself before going buying, but because every other car I saw it on was standard, and it was in my vehicle during the test drive, I really didnt think much of it. When I went to go pick up the vehicle, I noticed that the low windshield wiper fluid light was on and the vehicle had less than a quarter tank of gas. That is just not acceptable when buying a 35 thousand dollar vehicle. They also made the purchasing process so painful, as they would not talk to me about pricing on the phone or even in person, unless I wanted to take it home that day. I contacted 4 other Mazda dealers in Florida, and none had a problem with discussing pricing with me over the phone, except this one. The only reason I decided to even go in again to negotiate is because they are much closer, and more convenient, but now I regret not taking the time to go to Lakeland or Brandon, both of which also offered somewhat better deals.Edit: I forgot to mention, they gave me this Westshore Mazda Advantage tag with all these amazing perks of buying a car here, which they said was included (and literally says Look this vehicle features on the front of it). After I bought the car, I was told it was a premium add-on. Really disgusting behavior.

Apparently getting an out the door price is impossible to do if Im not in person. Im not driving 200+ miles just to find out a price.

I was asked not to park in their parking lot, if I was not exclusively looking at their cars. VERY rude young lady in the parking lot.

Abdul Tamari took care of me 5 star ⭐️ ask for him whenever you get there!! He is the best took care of me

We just bought Madza 3 2021 from here one week ago and had a wonderful experience here with Raymond. Raymond was so welcoming, friendly, patient, and knowledgeable about all types of cars, their engines, and any exclusive features. He made us feel comfortable and flexible in purchasing a car and going through the process. He also explained everything in details for us and made sure that we perceived the specialty of each car and then made up the right decision for us. We really appreciated Raymond’s kind service and Madza’s support in maintaining our beautiful Madza car. Again, thank you so much for your excellent service, Raymond and Westshore Madza!

I purchased a Mazda CX-5 about a week ago and had a great buying experience. Abdul was very knowledgeable, professional, and outgoing, and made the process of finding the perfect car easy and enjoyable. My mom is looking to get a CX-5 for her next car, and we will definitely come back to Westshore Mazda and work with Abdul!

I want to thank Gage and Moe at Westshore Mazda formaking my car purchase easy and stress free! I’m loving my new cx9!

Been going to Mazda service since 2016 so I have a good idea on what to expect. I felt very taken advantage of at this location. Arielle did not inform the add ons would take my oil change from 100 dollars to 400. I asked at one point what the total was and was informed that she didn’t have that answer for me as she was going to apply discounts and do my a favor. I did not know the price until I sat down to pay, which put me in a very uncomfortable situation. If you can, go out of your way to a different Mazda dealership that is honest and upfront with their customers.

Didn’t think this location was open because it’s in the process of being built but, IT IS! Probably the quickest, easiest car trade/buy process I’ve ever done. Carlos was extremely helpful and professional. I will be back when it’s time to buy again in the future.