Purchased sugar free chocolate from this chain for years and always good, but not in Taos. The four pieces of light and dark were so stale and old tasting that i wanted to return them for my money back. Didn’t finish them- can’t get that old taste out of my mouth!
Wonderful service. Delicious chocolate and MANY more options! Under new ownership and we would highly recommend you stop in to check them out! Chocolate covered strawberries were delicious as was the Truffle we had.
Super friendly great fudge, candied apples, and ice cream. A definite must visit, you can tell they enjoy their customers and business.
Wherever this spotless, gourmet franchise pops up, chocolate lovers take note! Purveyors of decadent and rich chocolates, Rocky Mountain concocts drool-worthy candies that are worth their price. Extra-friendly employees.
I just wanted to get on here and say the workers were the sweetest and cheerful people i’ve ever met they were very friendly!
Ill always stop for a Rocky Mountain Chocolate Factory, and the lady at the counter was sweet and lovely to talk to as I picked my chocolates.
I didn’t eat there but it smells good
Honestly hands dow the best chocolate around in Taos the owners were extremely friendly and helpful! Definitely recommend and we will definitely be going back!!!
Didnt know they were open again. Its under new ownership all is the same. So I got me a dipped cheesecake with nuts.
It is a cool little store. Lots of options. Very friendly people
Delicious treats to satisfy any sweet tooth set in a historic town. I just love this place.
Picked up a wide variety of chocolates as gifts. Ate most of it in a few days haha Shop owners were incredibly sweet as well. Will be back our next time in Taos. Check it out!
Great variety wonderful friendly. Dont miss this location in Taos
Awsome sweets and awsome and friendly staff!
We waited a day to come in because we arrived in Taos when the plaza stores were closed so we came back the next day. We were so excited. An older lady was very rude about my mask even tho I was wearing it properly. I “adjusted” my mask. I was looking at the caramel apples when we saw flies in the cases. We left disgusted and disappointed. I find it funny I got yelled out for my mask (even tho it was on correctly) for safety and sanitary issues but they let flies nest in their products.
We got candied apples from them and they’re really good. But giving them two stars because the cashier lady is very rude. As a new customer you expect them to be friendly or atleast help you about their best products. But she seemed to be in a hurry and just want us out.
We will miss having the opportunity to enjoy a sweet confection at our local Taos Rocky Mountain Chocolate Factory. Thanks to all of the dedicated staff who worked diligently to provide caring customer service to all of us Taosenos and numerous vacationers/visitors whom enjoyed the special treats from our unforgettable Rocky Mountain Chocolate Factory! 🍫🍦😞
I had dipped carmel apples with pecans. It was delicious and the chocolate was off the charts. Very good to get your sweets.
Being a local here in Taos I wanted to support local businesses and I went by to get some ice cream and i don’t know who it was but she was So Rude ! She seemed to be picky who she wanted to have go in for business so we ended up leaving empty handed and I would Never go back! I wouldn’t waste the time if your traveling by or locally, hope who ever it was they think about what vibe they give out to Important Customers.
I just had one of the best ice cream flavors ever. It was incredibly creamy, rich raspberry with chocolate bits and some of the chocolate pieces had a raspberry liquor inside. Absolute decadence!!😋
Great icecream and wonderful people who run it.
Super yummy!! Gorgeous store! New owners areAmazing!!
Ive always enjoyed the Chocolate Factory! Gotta have it!
This place has some really good dark chocolate. Great location.
We like to go to the RMCF, but the last two times were not great or even good. It wasnt the treats that were not good it was the counter person! And no not one of the teens they are always professional. The first time was last Tuesday night I asked for a dipped pretzel and got a Graham cracker dipped in chocolate instead. Also, the counter person was very rude. The next day was on Halloween. I understand that it was busy but once again the counter person who may be the owner was very rude and hard to deal with. I do love the treats here but not worth being treated poorly. So on this note, I will no longer be purchasing treats from RMCF!!!
The lady in the store was very rude she ended up running two groups of people off while we were in there before we were even able to pay for our stuff.
Unfriendly staff, chocolate was fine,. They acted like it was an imposition to serve us.Asked about a restroom and they just mumbled No. No mention of a public bathroom which we saw later.
My family and I were on vacation and stopped in today for some ice cream. The ice cream was scattered and didnt match the labels (no big deal) I wasnt sure if I just wasnt seeing the cookies and cream. I asked a young hispanic girl with lots of eye make up on if they had any. She responded no rudely and looked bothered that she even had to help customers. She continued to behave crappie to my family and other customers. I feel she needs to find another job that isnt customer service.....young lady you work in a tourist town and will have to deal with people from all around the world.... trust me when I say they dont want to have to deal with your unhappy face and rude attitude. The young man working with her made up for her bad attitude and turned my familys experience into an enjoyable one. We love RMC Co. and their product never lets us down. We will of course go back for more sweets, but Im hoping we will be treated with respect and kindness.
Wonderful little store. Lots of varieties of candies. Lots of different Carmel apples to choose from. My youngest got the snowman marshmallows covered in white chocolate and my oldest got scoops of ice cream.
Their treats are always yummy, friendly service. They have a wide variety of chocolates, caramels, ice cream and caramel apples. They even have quite a few sugar free options. My kids love the big bear outfront.
This place is so wonderful, and the staff is always friendly.
The best hot chocolate weve ever drunk! Spicy, just right after the cool summer rain. The only sad part was that we could not buy a hot chocolate mix to take it with us home. Any time our life takes us to Taos well visit this place!
Some great chocolates and other fine candies. Reasonable prices and nice staff.
Great Shop! Holds true to the chains typical offerings, but with a distinctly Toas feel. A nice place for adventurous types to get a sweet treat before heading out into the surrounding wilds...Or upon their return.
Horrible customer service by the cashier lady. I had to walk out.
Wonderful shop! Delicious chocolates, and so much fun to watch them make the products! Be sure to bring your sweet tooth :)
This place sounds Great and all and it is but dont expect the place to have everything ready to sell. I wanted ice cream with got fudge. No hot fudge, the hot fudge warmer wasnt even on. I went through 3 different types of ice cream before I picked one they actually had available. The guy helping me out forgot about me and the Girl helping him took over my order. Idk I might have had a rough experience at this place but I dont think I would visit again its that kind of place you go in because it looks cool and then you dont care anymore (especially after looking at some of the prices)
Great ice cream, chocolate and smothered apples. Super friendly staff, great location
The trout was fantastic and the Mexican chocolate cake is out of this world.The price is amazing for the level of quality that you get.
Try the Taos mountain apple and the chocolate cover cheesecake with nuts they are the best. I Take my family here all the time.
It’s chocolate, so it tastes great, but I was a little taken aback by how expensive things were. Even fair trade, organic chocolate (don’t know if they source either) shouldn’t cost $25/lb. Even in a tourist town.
Always great chocolate. Not very friendly staff.
Always good treats!!! Special treat
Best rocky road ice cream Ive ever had!!!
Owner was very rude when we (my wife and I) entered with our service dogs who were on leashes and well trained in behavioral actions. I/we would NOT reccomend to anyone to shop at this business.
Great place for your sweet tooth.
We made it into the shop 12min before close, and they were fine with that. The size of the scoops are giant, and the ice cream tasted great.
Nice little chocolate shop on the plaza. Pricey, but good quality.
Service was very good chocolate great
Great variety of delicious chocolate treats !
Awesome service awesome treats
Rocky Mountain Chocolate Factory has delicious sugar free gourmet chocolate. Thank you from a diabetic.
Awesome Chocolate! My dogs Cooter and LULU love the puppy treats.
Its a candy store whats not to love? Large selection and ice cream for those got summer days.
This place is so so. Everything Ive had here has been ok but not great.
Hard not to like Chocolate they have icecream as well..
I love there icecream.
Worst tasting chocolate and super expensive. This place is not at all local, is a global chain, my box said Made in China. Gross.
Great desert
Delicious!
WOWZERS!!! THEY EVEN HAVE DOG BONES PEOPLES!!!
Yummy
ICE CRWAM
Yummy
Tasty, tasty, tasty!!!!
YUMMY !!!!
Group of four got same qmout but ended up with their amount divided by three so booooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This place is a poo hole full of poop.
All products are of the highest quality prices will probably seem expensive but it is worth paying for it
Delicious